CenturyLink SOLUTIONS ENGINEER in Winnersh, United Kingdom

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Solution Engineer – Security

Job Description

Our Vision

To improve lives, strengthen businesses and connect communities by delivering advanced technologies and solutions with a professional, honest and personalised service approach. Together we will be the Infrastructure Solutions leader in our market space.

Our People

Our team operates as an extension of our clients business. Our clients put their trust in our people and our solutions and we deliver to that trust. We collaborate internally and externally with credibility and discipline. We demonstrate agile leadership with a confidence in our abilities to deliver, whilst at the same time ensuring that we continue to raise the bar in all that we do. Our people are encouraged to face challenges with courage and confidence and to remember that our clients have placed their trust in what they do each day.

Location (Country):

Winnersh and London, UK

Purpose of Position:

This is an exciting opportunity to join the customer facing EMEA Solutions Engineering team (Technical Pre-Sales) that has a proven track record of successful solution design.

The Solution Engineer is accountable for supporting the EMEA Sales team by providing high-quality technical design based on the consultancy to identify or establish the business need(s) for Clients and Prospects within the EMEA region which is executed by the Solution Architect.

This role is loosely aligned to a specific Sales team and is responsible for the design and Technical documentation required for delivery of a Client’s order in partnership with the Client, the sales person and the wider teams in CenturyLink who are either responsible for delivery or have an input into the delivery work stream.

  • To engage at all levels within our Clients or Prospects to ensure that the technical design meets all the relevant functional and non-functional requirements

  • Validate Client’s requirements ensuring that the messaging on the company’s proposition both internally and externally is maintained

  • Ensure robust and accurate handover, from both a context but also a relationship prospective, to the CenturyLink delivery team assigned to commission the service

Position Summary:

Working in the EMEA Solutions Engineering team to ensure all technical design aspects of our Client’s requirements are delivered in a timely and coherent manner.

  • Positive – recognises areas for improvement and takes ownership of them where possible, but does not dwell on them if not

  • Technical design leader - can demonstrate high calibre design aptitude by being able to tie the technical solution and associated management services back to the Customer’s business needs

  • Excellent organisational skills - able to work on multiple opportunities for multiple Clients at the same time

  • Accuracy at pace – able to ensure quality is never compromised even though the velocity of an opportunity is high

  • Enhance technical relationships with Clients by providing subject matter experts perspective on the technologies that CenturyLink employ in their platform, product and service portfolio.

  • Use the “good enough” design principle to ensure that the most cost effective solution that meets requirements is achieved.

  • Lead Pre-Sales technical engagements with the Client.

  • Demonstrate proven history of design expertise within the Enterprise

  • Demonstrate technical and advisory leadership for customers, sales, and other consultants & engineers

  • Assist on preparation and delivery of presentations and proposals with Account Executives, Solution Architects and Consultants

  • Provide feedback for internal contacts in Product Management and Marketing based on Client engagements and perceived industry needs.

Minimum Requirements:

The Solution Architect should possess

  • Relevant IT certifications (e.g. MCSE, CCNA, etc.)

  • Security: Strong design experience in security. Candidates should have strong skills in the following: Cisco ASA, Checkpoint, Palo Alto and Imperva firewalls, VPN technologies and IPSec, 2 way factor authentication (RSA), VPN gateways, intrusion detection and prevention systems(Cisco FirePower), encryption at rest and transit, identity management, SSO, AAA, SSL, DDoS mitigation, designing security around Internet,DMZ &datacentre, penetration testing and all relevant aspects of security in virtualised and cloud multi-tenanted environments

  • Hosting Services; Good knowledge of hosting services from a service provider perspective: able to understand customer requirements, position value proposition, and design high level solutions where requirements incorporate typical IaaS components e.g. Compute, Storage, Virtualisation, Colocation;

  • Networks : Experienced Cisco CCNP/CCDP (or equivalent) level network engineer with strong design experience of LAN and WAN networks. Experience in the following technologies would be desirable : routing protocols (RIP, EIGRP, OSPF, IS-IS, BGP), switching (Cisco ACI, Nexus and IOS, Juniper EX-series, VLANs, STP, HSRP, VRRP, GLBP), Quality of Service, Load Balancers (Citrix Netscaler, F5 and A10), WAN acceleration technologies as Riverbed, WAN networks (SDWAN, MPLS, VPLS, Frame Relay and ATM).

  • Public Sector; Experience in dealing with Government and\or Education customers

  • Excellent organisational and interpersonal skills

  • Strong communication skills (oral, written and presentation), should also be able to engage at C-level

  • Good experience of using consultative approach and engagement styles

  • Demonstrable experience in developing high-end infrastructure solutions

  • Demonstrable experience in the IT industry – should be a trusted and respected TDA as well as a technical advisor both to the customer and to his/her peers

  • Must have worked in a customer facing role

  • The ability to deliver without a pre-defined customer agenda

  • The ability to document solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability

  • Knowledge of Visio or other drawing and documentation tools

  • Some travel may be required through the UK and Europe

Preferred Requirements:

  • Industry vertical experience: e.g. Public Sector/Legal/Media/Financial

  • High level knowledge of data centre environmental facilities including power distribution, uninterruptible power switching systems, generators, air handling equipment, cabling and cable management systems, fire suppression, and security.

  • Desirable relevant certifications e.g. ITIL, TOGAF, COBIT, DODAF, SABSA etc

  • Full UK driving license (with the ability to travel to company offices and client sites across EMEA).

  • Cloud/Automation : AWS/Azure/GCE platform experience, working knowledge of infrastructure automation e.g. Ansible/Chef/Puppet

  • Systems : Main focus on Wintel based technologies, including but not only, x86 systems, Active Directory, DNS, WINS, desktop & server operating systems, RAS, SSL, VPN and Windows networking in general. Exposure/knowledge of Unix & Linux based technologies and/or management software (MS SCOM/SCCM, CA, HP) will represent a significant advantage

  • Storage : Design experience in storage. Candidates should have strong skills in the following: EMC, Brocade, 3Par, NetApp, SAN, NAS, zoning, fiber channel, iSCSI solutions is required;

Success Measurements:

Success will be measured by what you accomplish and how you accomplish:

  • Have a ‘can do’ attitude and a willingness to work hard to achieve the company goals;

  • Be a positive, contributing member of the sales teams;

  • Champion products from CenturyLink and contribute positively to their ongoing success

  • Take ownership of issues

  • Strong decision making

  • Communicate effectively with all stakeholders in the sales cycle

  • Deal effectively with failure; demonstrate an ability to learn from mistakes

  • Have integrity

  • Be recognised as an expert resource for Pre-Sales engineering, specifically around network capability

  • Produce high quality proposal and solution documents

  • Attend sales meetings to help position the company services and expertise, be an enabler to new business.


All employees or contractors that work on behalf of CenturyLink may be asked to undergo vetting or security clearance based on the work carried out and the requirements of our Clients. It is a condition the successful applicant is able to pass these checks.

Alternate Location: UK-Berkshire-Winnersh

Requisition #: 141115

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/