CenturyLink Jobshttp://find.centurylink.jobs2012-05-23 21:24:55.173890USALOVELANDEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title MGR KIOSK SALES Req ID 6018BR Posting Location CO,LOVELAND Business Unit RMG - Mountain Region Position Classification Management Job Description Manager Kiosk Sales Salary: Competitive base salary + commission + benefits Location: Loveland, CO Typical Work Hours: Retail Store Hours including Weekends and some Holidays Job Responsibilities: · Ensuring that assigned revenue and product sales objectives are met on a monthly basis · Handling customer inquiries with regards to CenturyLink product offerings, pricing, etc. · Recruiting, hiring, training, and developing employees · Communicating on-going performance levels to Mgr, Retail Sales and assist in implementing needed operational improvements · Establishing a positive and professional work environment · Resolving operational, day to day issues and handling customer escalations · Assisting Mgr, Retail Sales in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control · Completing operational duties, including paperwork and sales reports as they relate to store opening and closing · Assigning duties to other employees to insure efficient operation of the store and adhering to CenturyLink policies and procedures as they relate to Kiosk employee Basic Qualifications: · One year of supervisory experience, preferably, in a retail environment · One year of retail sales or customer service experience · Strong communication skills · Ability to work in a team environment · Basic knowledge of Microsoft Suites (e.g. – Word and Excel) · HS Diploma or Equivalent Work Experience · Ability to work varying shifts and hours including weekends and holidays Preferred Qualifications: · Telecommunications knowledge · Proven success in a commission sales environment Other Job Requirements: If selected for this position, you will be required to attend a 2 week Training in Denver, CO Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-22 18:38:09United StatesCenturyLinkColorado6018BRCOLOVELAND, CO28863571http://find.centurylink.jobs/xml/28863571/jobUSAOZARKEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Communications Technician Req ID 6017BR Posting Location AL,OZARK Business Unit RMG - Southern Region Position Classification Represented Job Description JOB RESPONSIBILITIES: * Maintain central office and remotes; monitor, install, maintain and repair all digital/analog equipment such as switching, carrier systems, high-speed Internet, ISDN, span lines, Hi-Caps, fiber optics, data circuits, etc. * Analyze and repair digital equipment using technical meters such as transmission test sets, volt/ohm meters, oscilloscope, TDR’s, OTDR’s (optical meters), BER test equipment, laptop computers, frequency meters, error rates, and synchronization meters. * Use a variety of test equipment to isolate, identify, and analyze equipment trouble and take appropriate maintenance action. * Comprehend and relate complex circuit descriptions of both analog and digital fields. * Understand flow charts, equipment manuals, technical documentation, and/or computer printouts for the purpose of trouble shooting and maintaining digital and analog systems. * Relate with customers and employees, and other department personnel for the purpose of resolving technical problems. * Advise the Departmental Supervisor of all changes and/or problems on a continuing basis. * Perform service orders, trouble resolution, provisioning, and work order routines. * Operate and maintain computer systems and support devices; install and test system upgrades. * Respond to emergency service-affecting situations. Assist in trouble isolation of network and subscriber loop problems. * Maintain and correct records in all related databases. * Participate and perform to minimum standards in the Take the Lead” program. * Observe all safety rules and regulations. * Assume all other duties as assigned. * Assist other technical personnel in their performance of duties when requested.The position will be based in Brundidge AL. The selection process will be governed in accordance with the local collective bargaining agreement. The closing date for the submission of bids is: June 6, 2012 Job Requirements Basic Requirements: * Associates degree in electronics, communications or a related field or the equivalent in training and experience. * Two (2) years of current experience in a related telephony field or the equivalent in training and experience. * Technical proficiency to perform the specific work requirements of the job in the particular location. * Ability to analyze the performance of switching and peripheral data systems and initiate corrective action. * Effective oral and written communication skills, particularly in detailing technical information. * Ability to maintain an excellent attendance record. * Must possess a valid driver’s license, be able to safely operate company vehicles and equipment, and maintain a safe driving record. * Ability to lift up to 100 lbs. * Ability to identify and distinguish audible tones/levels. * Ability to distinguish colors on facilities. * Knowledge of transmission and supervision characteristics. * Ability to perform basic computer operational tasks. * Ability to respond to after hour call-outs, work overtime, shift, weekends, and holidays as required. * Ability to work outside in all weather conditions and at various hours of the day/night. * Ability to quickly adapt to new technology/equipment/platforms. Ability to achieve required certifications and to successfully complete any required training or coursework. * Travel as required to assist in other work locations or to attend out-of-town training. * Ability to safely climb ladders and/or poles to inspect antennas and transmission lines, as required. * Ability to maintain neat and accurate records. * May be required to reside within certain proximity of a reporting location.Preferred Requirements: * SONET Fiber Optic transport experience. * Network+, A+, CCNA Certifications. * Certification in CISCO, Microsoft, or other related network/data systems. * Certification or equivalent training in inter-networking technology and LAN/WAN equipment such as Ethernet switches, routers, ATM, frame relay, IP, and routing protocols. * Current experience with NGDLC Systems and Nortel DMS 100/200. AFC experience. * Certification or equivalent training in the maintenance and operation of AFC (DLC), Calix HSI systems, Adtran (DLC), Fujitsu (FO Transport), and Alcatel HSI systems. * Installation and configuration of network enabling CPE hardware and software for connection to strategic network services to include frame relay, HiCap, xDSL, and other systems utilized by CenturyTel. * Experience in configuring and troubleshooting LAN/WAN systems to include routers, switches, hubs, transceivers, servers, and DSL, as well as, programming ATM based services (i.e. ADSL). * Knowledge of SS7 networks in theory. * Experience and/or training in copper transmission systems, fiber optics transmission systems, installation, testing and troubleshooting (DS0, DS3, OC3,OC12, OC48, SONET, PON, etc.). * Experience installing and troubleshooting T1 and DS3 circuits, high-speed Internet. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-22 18:37:52United StatesCenturyLinkAlabama6017BRALOZARK, AL28863562http://find.centurylink.jobs/xml/28863562/jobUSAPALESTINEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Communications Technician Req ID 6020BR Posting Location TX,PALESTINE Business Unit RMG - Southern Region Position Classification Represented Job Description Function : Installation and Maintenance, Frame, Splicing and Cable Maintenance - this position is for an all around combination technician. Job Responsibilities : * Analyze and troubleshoot basic technical problems or issues. * Review and discuss service order requirements and equipment requests with customers, evaluating customers’ telecommunication needs and suggesting additional/alternative service as appropriate. * Install, maintain/repair, and test residential/small business telecommunication service (POTS, Hicap circuits and HSI). * Initiate or perform cable cuts, transfer projects, and/or load balance cuts, and issues necessary to prevent blocking. * Run cross-connects. * Review, interpret and work with information on trunk orders, facility orders, message trunk orders, network design orders and/or circuit layout orders. * Routinely inspect all parts of the frame for breaks or loose equipment. * Test and check equipment and/or assist other employees in doing so. * Maintain daily frame logs for work unit credit, and files service orders * Connect, disconnect, remove, rearrange and maintain wires inside a central office. * Make splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. * Perform splicing functions on all other types of outside plant facilities where cable sheath openings are required. * Connect wires and cables to terminals, and attache/detache various kinds of hardware to wires, cables, buildings, and poles. * Use hand tools, power tools, and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). * Perform continuity and/or conformance testing. * Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. from supervisor or other designated employees and performs specified work. * Work with telecom color-coded wires and cables. * Repair cut cable of all sizes. * Actively support sales and marketing related activities through the iLead ProgramThe selection process will be governed in accordance with the local collective bargaining agreement. The closing date for the submission of bid is: May 29, 2012 Job Requirements BASIC Qualifications : * At least six (6) months of experience within the last five (5) years installing, maintaining/repairing, and testing residential/small business service, both POTS and HSI. * At least six (6) months of experience within the last five (5) years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * Previous experience on a cosmic or conventional (MDF) frame. * Knowledge of basic electricity as it relates to telecommunications including basic principles, theories, and applications of electricity. * Working knowledge of hand and power tools. * Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets, HST-3000). * Ability to use established electrical, digital, and/or mechanical principals to perform appropriate tests which identify and solve problems encountered on the job. * Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. * Ability to complete designated amount of work in a specified timeframe, adjusting work assignments or schedules to meet changing work-related priorities or demands. * Ability to provide efficient, quality service to both internal and external customers. * Ability to work well with others, as well as work independently in the field with little supervision. * Ability to perceive differences in telecom wire and cable color. * Ability to climb and work at elevations exceeding 18 feet. * Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). * Ability to lift objects weighing over 100 pounds. * Ability to work outdoors in extreme weather conditions. * Strong interpersonal communication skills for communicating CenturyLink’s products and services to customers * Ability to work varying shifts and hours including possible mandatory overtime, weekends, holidays and call-outs. * Possession of a valid State driver’s license with a current satisfactory driving record.PREFERRED Qualifications : * At least 12 months of experience within the last five (5) years installing, repairing/maintaining, and testing residential/small business/government telecommunication service (POTS and HSI), including Design Services. * At least 12 months of experience within the last five (5) years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * At least 12 months of experience within the last five (5) years splicing copper and fiber in an underground, aerial, or buried environment. * At least 12 months of experience within the last five (5) years maintaining, service and monitoring air pressure systems and dryers in all environments. * At least 6 months of experience within the last five (5) years on a cosmic or conventional (MDF) frame. * Ability to read, review, interpret and understand technical documents (schematics, drawings, blueprints, layouts). * Prior experience working on a computer in a Windows-based system and with Microsoft Outlook. * Prior experience using a body belt and safety straps. * Pole-climbing certification. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-22 18:37:26United StatesCenturyLinkTexas6020BRTXPALESTINE, TX28863558http://find.centurylink.jobs/xml/28863558/jobUSADUBLINEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SR SOFTWARE DEVELOPER Req ID 6021BR Posting Location OH,DUBLIN Business Unit Information Technology Position Classification Management Job Description * Plan, Design, Code and Unit Test software for the following applications: CARE / OPUS / QWORLD / SWOES / QHOME * These applications are built on the following architecture platforms: JAVA / .NET / MQSERIES BUS / ORACLE / UNIX / J2EE SKILLS * Development Candidate must have mid to senior level development skills in Java. PL/SQL, UNIX, PowerBuilder, Oracle are helpful. * Previous work is essential to making day one contributions to the team's ongoing projects. * The selected applicant will develop code in Java, and on occasion PL/SQL, UNIX, and J2EE (JSP, Servlets, EJB) platforms. * Communicate frequently with the business team to gather user requirements and updates. * Design and develop Oracle databases including tables, views, and stored procedures. * Perform maintenance, bug fixes, code reviews, and documenting product specifications. * Prepare test cases for unit testing. Job Requirements * Bachelors Degree in a related IT field is required. * Work Experience 3-5 years in Java of proven project development experience at a corporate level. * Detailed project information on past work with results and level of quality highlighted. * Good communication skills are required both written as well as verbal. * Documentation of application flows, SDLC process and interface level data will be needed as time permits. * On time delivery with high quality * Good working in a large team and interfacing with peer teams * Ordering systems knowledge is helpful. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-22 18:37:04United StatesCenturyLinkOhio6021BROHDUBLIN, OH28863471http://find.centurylink.jobs/xml/28863471/jobUSALEESBURGTitle SUPERVISOR DISPATCH Req ID 6013BR Posting Location FL,LEESBURG Business Unit Customer Implementation Assurance Position Classification Management Job Description Position Description: Supervises after hour callout functions for special services circuits, critical alarms and escalated voice and data repair tickets. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Knowledge/Skills Required: 1. Minimum 5 years experience in Customer Service or related fields. 2. Ability to act unilaterally, with some decision making required. 3. Excellent interpersonal skills with strong oral and written communication skills. 4. Above average leadership skills to motivate and direct a large workforce. 5. PC computer skills-Windows applications. 6. Understanding of Quality processes and ability to apply it to real life situations. Job Requirements <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Knowledge of host systems such as Advantex, TRACS, Access Care, NIBS, WFM View,Dispatch Matrix, CIRAS. * Knowledge of outside and inside plant operations (don't really need technical) * Prefer associate degree or higher (dont need technical degree) * Ability to work nights, holidays and weekends. * Ability to provide coaching and constructive criticism for development and growth. * Ability to analyze data and make recommendations for areas of improvement. * Work with cross functional teams to streamline processes.2012-05-22 18:37:03United StatesCenturyLinkFlorida6013BRFLLEESBURG, FL28863470http://find.centurylink.jobs/xml/28863470/jobUSAHOUSTONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SELECT ACCOUNT EXECUTIVE Req ID 6019BR Posting Location TX,HOUSTON Business Unit Enterprise Markets Group Position Classification Management Job Description * Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, building new revenue by selling data-networking/transport, managed hosting (IaaS, colo/dedicated web-hosting, security), and other related products and services to medium size accounts. * Responsible for cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned zip code based territory. * Must provide superior customer service on a day to day basis. * Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. * Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. * Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills are imperative. * Will be required to obtain technical certifications. Training is provided, but the ability to learn technical concepts is critical * Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. * Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. * Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. * Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. * Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Basic Qualifications * Minimum of two and preferably three or more years direct Business to Business outside sales experience within a High Tech industry calling on medium-sized accounts. * Demonstrated stable track record of success in Sales. * Experience developing, researching and presenting formal presentations to senior level management and other end users. * Technical aptitude with proficiency with MS products including Word, Excel, and PowerPoint. * Valid Driver's License and satisfactory driving record. Preferred Qualificatons * Bachelors degree * 2+ year(s) of direct business to business outside sales experience within the data-networking/transport or managed hosting industries calling on medium-sized accounts. * Familiar with local marketplace, companies and community in geography stated above. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-22 18:36:52United StatesCenturyLinkTexas6019BRTXHOUSTON, TX28863466http://find.centurylink.jobs/xml/28863466/jobUSAMINNEAPOLISEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SR ENGINEER Req ID 5687BR Posting Location MN,MINNEAPOLIS Business Unit Network Operations Position Classification Management Job Description Broadband Engineering and Support Engineers will, under limited supervision, perform engineering work and applied research and technical support related to the installation, maintenance, development and design of existing and new CenturyLink DSL related services and products. Senior Technical Support Engineers are responsible for handling moderately complex engineering assignments in order to analyze CTL DSL service performance through data gathering and investigative testing. The resulting data will be used to identify inherent DSL related issues in the CTL DSL network, create a plan of action to resolve issues, prioritize action items based on business needs, and manage ADSL technology by establishing operating parameters. The primary responsibility of the DSL Technical Support Team is to ensure the reliability of the CTL DSL network and all associated technologies residing within the CTL DSL Arena. The members of the Broadband Engineering and Support Team are the Final Tier of Technical Support for many organizations within CTL. Tech Support Engineer's clients include; SLC/BoiseScreening Centers, Tier III, DSL OPS, DSL Infrastructure, Technology Management, DSL Innovations Lab, and the CTL Local Network Central Office and Field Operations. The Broadband Engineering and Support Team provides the aforementioned entities with technical support during normal business hours and provides on call functions as DSL Technical Experts on a 24x7 basis. Senior Technical Support Engineers perform the following job functions and responsibilities. Provide expert technical guidance, direction and support for ADSL technology to both external customers and internal departments Provide technical support for the installation and maintenance of subscriber ADSL service to include all aspects of the physical layer including; DSLAM, copper facility, IW and modem. Analyze and troubleshoot ADSL issues to resolution while developing documentation resources for all supported entities. Analyze data and identify trending in the CTL DSL network. Ensure vendor's accountability for, and compliance with, industry standards along with CTL specific architecture requirements. Interface with all vendors asociated with the CTL DSL deployment as CTL technical experts. Submit engineering complaints with clear communication of the identified issue and the expected resolution. Communicate technology issues to leadership in clear and understandable terms. Provide leadership and support for all DSL First Office Applications (FOA) of new DSL equipment including; DSLAMs, DSL CPE, DSL test equipment, and new DSL product offerings. Maintain working understanding and experience with DSLAM hardware and software as it is deployed in the CTL network. Network with team members to resolve issues. Understand desktop O/S and related desk top technical requirements for ADSL. Job Requirements Job Skills Preferred<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Extensive experience/knowledge in Turn-up, Testing, and Analysis of DSL services, DSLAMs, copper transport, DLC systems, and XDSL protocol. * Intuitive understanding of XDSL test equipment and protocol analyzers for analysis and trouble isolation of multiple layers of the OSI model. * Skill in interfacing with lower level engineers and technicians and providing expert guidance and direction for technical issues. * Understand and research industry changes impacting XDSL and related technologies and protocols. Job Skills Required * Expert understanding and experience with DSLAM hardware and software as currently deployed in the CTL network. * Expert understanding and experience with XDSL Test sets; HST 3000, and web based tools such as Poll DSLAM, DSLAM EMS, FORTE, Loop Qual Tool. ·Expert in XDSL technologies and protocols. ·Expert understanding of Digital and Analog theory, working knowledge of copper plant characteristics ·Expert understanding of layer 1 protocols including but not limited to HDSL, T-1 AMI, B8ZS, ESF, SF and SONET. ·Working knowledgeof multiplexors, DCS’s and cross connect technology. · Working knowledge of ATM. ·Intuitive understanding of IP addressing scheme along with TCP/IP, Routing Protocols, RADIUS, DNS, PPP, L2TP, MPLS protocols. ·Understand desktop O/S and their technical requirements for ADSL. Interfaces with DSLAM and ATM vendors along with transport vendors as QWEST technical expert. ·Bachelors degree in Electrical Engineering or other Telecommunications related degree OR equivalent work experience. ·Three or more years specific work experience related to this position. ·Subject matter expert in XDSL/ADSL technologies ·Effective oral, written and presentation skills are required. Ability to effectively communicate across all levels of the business ( i.e. executive, market unit, technology group, cross-functional work groups and the industry). Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-22 18:36:37United StatesCenturyLinkMinnesota5687BRMNMINNEAPOLIS, MN28863459http://find.centurylink.jobs/xml/28863459/jobUSABALTIMOREEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title OPERATIONS TECHNICIAN 3 - FED/NATL Req ID 6008BR Posting Location MD,BALTIMORE NC,RALEIGH Business Unit Enterprise Markets Group Position Classification Management Job Description This position is for a Tier 3 Engineer in the SSC or NCC SSA locations. These positions are responsible for the monitoring and management of the SSA customer network and are manned 24x7x365. This position reports directly to the Operations Manager; hours are flexible and are determined by the needs of the team. Off tours may be required. The associate's responsibilities include: -Serving as primarily in support of Network Operations by managing customer devices, identifying sources of problems, and resolving configuration issues. -Engaging equipment and service vendors that support network operations. -Directly interfacing with clients; responding to client requests, and notifying clients of network problems and business impacts. -Directing interfacing with various internal CENTURYLINK groups to resolve clients network and security issues. -Understanding and reviewing action plans for planned and unplanned changes to client's network/infrastructure. -Performing root cause analysis, complex implementations and network configurations. -Handling performance monitoring and management, interpretation and reporting. Job Requirements Desired skills and experience: -BSCS/EE degree or equivalent of 7 years diversified WAN experience. -Advanced troubleshooting/problem determination skills with Cisco products to include the ability to isolate and resolve end-to-end connectivity issues with CPE router and Telco circuits, coordinating any required testing or dispatch among site, vendor(s), and telcos/LECs.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> -Knowledge of HP Network Automation. -Knowledge of basic IP routing, routing protocols BGP and EIGRP, MPLS and QOS, VoIP, SNA, DLSw+. -Familiarity with satellite operations and/or network security concepts is beneficial. -Experience using trouble ticket tracking system (e.g. Remedy, Peregrine, Action Request System). -Experience using Network monitoring tools (e.g. Openview, Netview, Netcool). -Strong verbal communications and listening skills to provide exceptional customer service. -The determination to increase skills to meet changing customer requirements -Desire to continually increase technical proficiency (e.g. obtaining CCNP or CCIE certifications) to meet changing customer requirements. A candidate for this position should be able to work independently, with peers, customers, and supplier teams; to prioritize numerous deliverables on multiple projects; interface directly with all levels of management; and to develop and schedule reports through multiple InfoServers using custom databases. Must be willing to submit and successfully complete Government Agency Clearance request. Work location is Baltimore, Maryland, and Durham, North Carolina; no virtual office or relocation available. Applicants must be eligible to obtain a SSA Public Trust clearance. Currentopenings are all three shifts. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:19:16United StatesCenturyLinkMaryland6008BRMDBALTIMORE, MD28837008http://find.centurylink.jobs/xml/28837008/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Senior Analyst Req ID 6007BR Posting Location LA,MONROE Business Unit Network Services (Engineering) Position Classification Management Job Description Incumbent is responsible for analyzing, investigating, and resolving issues and events identified by the process of converting SS7 message units to CDRs (Call Detail Records), for creating formal reports that are distributed to various Corporate, Region, and field departments, as well as adhoc reporting to support specific initiatives, and to provide training to other CenturyLink departmental users. Job Functions: ·Develop and maintain call routing and network performance/conformance measurement methods and report models<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Represent the Manager and Department when meeting with internal customers and external vendors and assist with companywide projects. ·Generate Adhoc reports for Internal Customers such as Wholesale, Regulatory, Billing, Access Revenue Assurance etc. ·Analyze call routing and network performance/conformance results and investigate/resolve exceptions and discrepancies and distribute impact communications and monitor activity through closure.. ·Identify, investigate, evaluate and submit internal and external issues/items and requirements in support of specific network initiatives, systems upgrades and process/report structure enhancements. Recommend alternative process, product and platform solutions ·Develop and maintain system modules, schedules and structure in support of other operational, administrative and support groups within CenturyLink ·Research/analyze network traffic to support specific billing verification initiatives requested by CABS/Revenue Assurance ·Provide SS7 data to Legal, Wholesale, CABS or Billing departments on Carrier billing, litigation issues, emergencies, or the like. ·Interact with other CenturyLink departments to define current and future reporting and system application requirements ·Provide system/reporting training as required Basic Qualifications: ·Bachelors degree in CIS, IT, Engineering, or related field. ·Minimum 4 years experience in IT,Traffic engineering, SS7, CABS or Toll billing, or related field or equivalent in training and experience. ·Excellent analytical, problem solving and computer skills ·Ability to communicate in a courteous, professional manner with vendors, internal customers and other CenturyLink personnel. ·Ability to manage multiple assignments and major projects. ·Must work well in a team environment and serve in a support capacity for team. ·Advanced skill sets in database, spreadsheet applications, SQL coding Preferred Skills: ·Experience in SS7 Technology and Call Detail Records ·PC-Microsoft Office Suite,<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />BRE, PL SQL, WINSCP ·College level coursework or Technical Training in IT, Accounting, Math, or Engineering. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:18:57United StatesCenturyLinkLouisiana6007BRLAMONROE, LA28836996http://find.centurylink.jobs/xml/28836996/jobUSADALLASEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Lead Trainer Req ID 6015BR Posting Location TX,DALLAS Business Unit Regional Markets Group (RMG) Position Classification Management Job Description The Lead Trainer position is responsible for training delivery for the RMG field sales organization. The trainer will be responsible for delivering training through a variety of methods including virtual, online, face to face. The Lead Trainer will deliver training associated with new hire training; continuing education on products/services, systems/tools, processes; sales skills/methodology training; and any other special requests. Lead Trainer will coach and develop sales reps and managers on an individual basis as needed. The Lead Trainer must understand the CenturyLink sales process, systems/tools and product set. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Develops and conducts a variety of complex training programs. * Conducts training needs analyses to determine specific training needs. * Identifies, selects, or develops appropriate training programs, including the selection or design of appropriate training aids. * Evaluates effectiveness of training programs, including cost/benefit analyses. Researches, analyzes, and recommends external training programs. * Maintains records of training activities and employee progress. * May provide guidance to lower level employees. * May be certified in Instructional Design. Minimum Requirements: * Bachelor's degree or equivalent education and relevant experience. 4 - 5 years of experience. * Strong verbal and written communication skills. * Excellent customer service skills. * Problem solving and analytical skills. * Microsoft Word and Power Point experience. * Willingness to travel 25 – 50%. Preferred Requirements: * Demonstrated experience in adult learning theories, training assessment and evaluation, training delivery and facilitation, distance learning/virtual training. * Sales background. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:18:50United StatesCenturyLinkTexas6015BRTXDALLAS, TX28836989http://find.centurylink.jobs/xml/28836989/jobUSANEW BRIGHTONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Sr.Engineer Req ID 5961BR Posting Location MN,NEW BRIGHTON ND,FARGO Business Unit Network Services (Engineering) Position Classification Management Job Description Completes site survey documentation detailing the job requirements in support of accurate Jobs and on-time job performance, while minimizing supplemental costs, JIMs and rework. Improves quality and record integrity by providing marked COEFM drawings back to the requestor. Conducts inventories of network elements upon request. Identifies space reclamation and existing network elements/capacity. Identifies existing substandard conditions in the central office. Communicates and partners cross functionally to resolve problematic situations in an effective manner. Acts as the eyes and ears' for Century Link Planners and Design Engineers. Technically astute in central office equipment, installation, and architectures. Acts as a project support (may include procedural and technical) for duration of initiated jobs and or projects. Broad application of engineering and network principles, theories, concepts, and related technology. Thorough working knowledge of system tools and applications utilized in the department (COEFM, IOT, , DWP Server, etc). Knowledge of Network processes, including interdepartmental handoffs/activities. Familiarity with configurations and models including all Technical Publications and Engineering documents. Ability to update COEFM when directed by the Planner or Design Engineer. Also working knowledge of power and battery requirements in the legacy Offices. Works with Real Estate within the walls of the Central Offices that Require Cable Sleeves and structure. Job Requirements Position/Title: Senior Engineer (Central Office Field Engineering) - Legacy Qwest. Skills/Qualifiers: This position entails the utilization of an extensive knowledge base within the Local Network Central Office environment specializing in the accurate detection, assessment and of equipment installation (and removal). The incumbent possesses a direct, hands-on knowledge of the Central Office Equipment Installation (COEIT) job title and functional expertise. Fluency in this role requires an expert-level aptitude pertinent to all central office-based technical publications (e.g., TP 77350, -351, -355, and -385), all applicable Architectures, Models, & Configurations (AMC) documents and posted Installation Quality Bulletins. The optimal candidate is also well-versed with TP 77369 and has attained an astute propensity for locating, determining, assessing and objectively (without bias) reporting defective installation-related conditions and deficiencies. This position requires the competent use of a digital camera requiring the incumbent to embed digital bitmap (or jpeg) files within the context of the overall audit reporting structure to ensure thorough accuracy and to avoid the potential of audit appeal(s) by internal resources and external suppliers. Prerequisites: Between 3 to 5 years in the COEIT job title as a strong "practitioner" obtaining consistent final audit score averages within the 95% - 100% range. Successful biennial completion and/or re-certification of the internal online Central Office Equipment Engineering & Installation / Technical Standards Policy Review http://tp-online-cert.qintra.com/ is desirable to ensure continued consistency with current and emerging installation practices and methods. Computer literacy (fluency with MS Word, PowerPoint, and digital bitmap/jpeg insertion) - REQUIRED. The successful candidate will become a strong practitioner of utilizing the online ASPEN-based Supplier Assessment Tool (SAT) when reporting all "in-progress" and final audit results: http://aspen.qintra.com/aspenPortal/jsp/AspenClientControllerServlet . Education: High school diploma or equivalent required. College degree preferred to ensure proper use of bias-free grammar and writing style when objectively reporting audit findings and results. Personal Attributes: This fair-minded candidate possesses an advanced dexterity of working in tight spaces with a high awareness and appreciation for service quality and eliminating any possibility of service disruption while performing these duties. Commensurate with these skills, is the ability to move, impediment-free within the overall central office ironwork superstructure. This individual has no restrictions on climbing ladders, cable rack, the overhead auxiliary framing grid and working behind tightly-designed rear equipment aisles to determine the requisite level of overall installation workmanship quality. In addition, the incumbent has developed skill sets which require the correct reading and interpretation of central office-based records/drawings and Design Work Packages (DWP) coupled with the use of basic installation hand tools for competent equipment disassembly/re-assembly and cable stitching to ensure a thorough inspection of the final, installed product. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:18:22United StatesCenturyLinkMinnesota5961BRMNNEW BRIGHTON, MN28836980http://find.centurylink.jobs/xml/28836980/jobUSANASHVILLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title PREMIER ACCOUNT MANAGER Req ID 6011BR Posting Location TN,NASHVILLE Business Unit Enterprise Markets Group Position Classification Management Job Description * Responsible for managing a deck of 1-5 Global accounts in the commercial sector. Typically Fortune 200. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Will hunt and farm within these accounts and develop and maintain relationships from the operational through the ‘C’ level. * Will work closely with the Global team, including Sales Engineering and Support. * Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. * Must provide superior customer service on a day to day basis. * Will build and maintain accurate and up to date strategic account plans. * Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. * Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. * Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. * Will be required to obtain technical certifications. Training is provided, but the ability to learn technical concepts is critical * Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. * Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. * Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. * Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. * Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements * Minimum of 8 years of Business to Business technology sales experience in Large, Global Accounts.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Minimum of 5 years in Telecommunications B2B sales. * Technical aptitude and proficiency with MS products including Word, Excel, and PowerPoint. * Valid Drivers License and reliable transportation required. * Bachelors degree * Familiar with local marketplace, companies and community in geography stated above. * Demonstrated stable track record of success in Sales, with 2-3 years consecutive, successful sales experience within one company within the last 5 years Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:18:11United StatesCenturyLinkTennessee6011BRTNNASHVILLE, TN28836971http://find.centurylink.jobs/xml/28836971/jobUSAOLYMPIAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SR PRE SALES ENGINEER Req ID 6003BR Posting Location WA,OLYMPIA Business Unit RMG Business Sales & Care Position Classification Management Job Description Primary job responsibility is to support engineering requirements for LAN/WAN network services and the corresponding customer premise equipment (CPE). Performs as account team technical lead by supporting the team in the sales stage including: telecommunications consulting, proposal preparation support, technical presentations to customers, and the analysis and design of Centurylink complex products and solutions. Train and educate sales teams on products, processes and systems. Bachelors degree in Engineering or a related field and/or 6-10 years of equivalent experience in sales engineering, systems engineering (networking services, telephony, IP networking equipment), and/or sales Knowledge of layer 2 and layer 3 LAN/WAN network design, IP/MPLS network services, voice and video over IP (VoIP) networks. Understanding of traditional telecommunications services such as SONET, DS3, DS1, circuit switched voice services, and packet switched data services. Knowledge of data network CPE including routers, switches, and firewalls from vendors such as Cisco, Juniper, and Adtran. Knowledge of PBX and IP PBX design solutions, including product determination, sizing, capabilities, etc. Experience with the implementation planning for voice and data networks. This includes development of an implementation plan, providing site readiness requirements, and providing any specific technical requirements for the implementation. Ability to work autonomously on multiple projects and associated deliverables. Time management skills are a critical requirement. Valid Driver’s License with satisfactory driving record. Cisco, Juniper, Avaya or other certifications may be helpful but are not required. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:18:01United StatesCenturyLinkWashington6003BRWAOLYMPIA, WA28836964http://find.centurylink.jobs/xml/28836964/jobUSAMANITOWISH WATERSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Plant Technician Req ID 6010BR Posting Location WI,MANITOWISH WATERS Business Unit RMG - Midwest Region Position Classification Management Job Description To install telephone plant facilities and high-speed internet at customer premises according to specifications directed and established by Company procedures. To maintain, expand, replace and repair all plant facilities and subscriber apparatus required to provide service to customers. Interact directly with CenturyLink customers and support sales efforts through Take the Lead. * Installs, repairs, tests and modifies line and station telephone, networking and video equipment for customers using hand tools, power tools, and computer interfaces. Includes repairs to outside wires and tree trimming, and placing new drops. Inspects subscriber premises to determine the appropriate method of installation. * Tests newly installed equipment using testing devices and repairs or replaces faulty equipment. * Performs appropriate testing to ensure proper transmission and supervision specifications. * Works closely with the Dispatch Center for work assignments such as troubles report and service orders. Records transmission readings, daily time, and function codes in Work Force Management. * Install and maintain subscriber PairGain Devices. * Refurbishes cable and installs facilities within pedestals and/or terminals. * Actively supports sales and marketing related activities through the Take the Lead Program. * Climbs poles using either hooks, ladders or bucket trucks, attach terminal boxes and carrier housings, and repair or replace defective lines and auxiliary equipment. * Unreels and strings aerial lines; installs conduits and pole hardware. * Pulls lines through conduit by hand or with use of a winch. * Observes all safety rules and regulations. * Corrects prints and maintains as-builts in accordance with company practice and policies. * Install and maintain video, data and station wiring and apparatus, maintain loop plant, including analog and digital subscriber carrier. * Assist other technical personnel in performance of their duties when requested. * Transporting, set up, and running of portable generator sets. * Locate buried telephone and CATV cables. * Installation/troubleshooting of high-speed internet and data networks. * Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers. * Assumes all other duties as assigned. Job Requirements Basic Qualifications: * Education: High School Diploma or GED. * Experience: One year of current telecommunications industry experience in one or more of the following areas: installation, maintenance, and repair of aerial, buried and underground wire and cable; telephones; switched digital television/IPTV; High Speed Internet; IT/IS networking; building wiring; station equipment; or equivalent in education and training. * Must have working knowledge of PC’s, including basic computer operational tasks. * Must have strong interpersonal communication skills for communicating CenturyLink’s products and services to customers. * Must posses a valid driver’s license and have a safe driving record. * Must be able to safely use hooks, ladders, bucket trucks; and to climb poles; perform heavy lifting as required. * May work in confined spaces; must be able to work outside in all weather conditions. * Must be able to respond to call-outs after hours, work overtime, shift, weekends, and holidays as required; travel overnight as necessary for business requirements and training. * Incumbent must be technically proficient in order to perform the specific work requirements of the job in the particular work location. Preferred Qualifications: * Associate’s Degree in Electronics/Communications. * CCNT, CCNA, Network+, or A+ Certifications; training on basic IT and network fundamentals. * Experience in outside plant functions, splicing fiber optics, and installation and troubleshooting of high speed internet services; exposure to internet protocol telephony. * Subscriber carrier training. * Pole climbing training. * Experience or training in how to read and interpret outside and subscriber plant facility records. * Electronics training or experience that demonstrates knowledge of AC/DC theory; knowledge of analog and digital transmission. * Proven ability to generate sales opportunities during day-to-day customer contact. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:17:59United StatesCenturyLinkWisconsin6010BRWIMANITOWISH WATERS, WI28836962http://find.centurylink.jobs/xml/28836962/jobUSADAVENPORTEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Supervisor Area Plant Req ID 6012BR Posting Location IA,DAVENPORT Business Unit RMG - Midwest Region Position Classification Management Job Description Supervisor Area Plant<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Davenport, IA * Managing the day to day operations for the POTS/HSI, Central Office, and Designed Services operations serving Davenportand the surrounding areas. * Establish network operation's work plans and schedules, and ensure performance requirements are met. * Daily audits, tracking and improving results, developing new ideas for continuous and/or breakthrough improvements and putting them into motion are a few of the job functions required. * Ensure that work is completed in an accurate, timely, and efficient manner. * Responsible for coordinating physical inventory control, real estate needs, staffing, training and development, performance management, and budget control. * This position requires communication skills and the ability to coordinate and coach the work group to a competitive performance level. * Develop and implement operational and performance objectives that is specific, measurable, relevant, and aligned with CenturyLink's business and strategic plan; support direct reports in developing similar objectives. * Lead and develop a high-performing team that consistently achieves business objectives, assumes joint accountability for results/outcomes. This position is also responsible for performance management, quality and safety and must take ownership of the service results and other performance indicators. * Observe and coach performance of team members against defined metrics and scorecard initiating improvement plans as needed. * Deliver CenturyLink's Service with each customer interaction to ensure the highest levels of customer satisfaction and to earn our customers' continued business and loyalty. * Identify and consider the impact of issues, problems, and solutions on the business and customers in order to make the most effective decision. * Partner with internal (central office, repair & provisioning centers, LRAC etc.) and external (local municipalities, OSHA, etc.) organizations. * Cultivate and maintain a partnership with union employees / representatives and an understanding of the collective bargaining agreement and related articles to ensure ongoing compliance. * Apply knowledge of collective bargaining agreement and articles to minimize grievances, build positive relationships with employees, facilitate "win/win" resolutions and develop business partnerships with union representatives. * Develop, communicate and reinforce a clear vision for the department and business * Monitor expenses ensuring adherence to defined budgets. Ensure all safety standards and practices are consistently adhered to across all operations. * Ensure proper training is provided to team for new equipment, systems, and/or technology that will be deployed to support field operations. Job Requirements Basic Qualifications: * Experience in a supervisory role with demonstrated success in managing a team of 10 or more employees, management and/or occupational, coaching and leading the teams to meet/exceed set objectives and the needs of our customers. * Verbal and written communication skills, self development orientation, initiative, delegation, development of subordinates and setting of work standard knowledge of various computer systems (LFACS, NECTAS, WFA-C, WFA-DO). * Utilize Microsoft Word and Microsoft Outlook to document and communicate business information to internal and external customers. * Utilize Microsoft Excel to create spreadsheets, generate department performance reports, and analyze report data. * Requires a recent background in telecommunications POTS and cable maintenance. * Demonstrates high personal work standards. * Must be able to develop and implement new processes and procedures that will increase productivity while lowering cost. * Must possess strong planning, organizing, and implementing skills, along with conflict resolution and negotiation skills. * Possess high integrity and ethical behavior and hold others to same standards. * Valid driver's license, with a satisfactory driving record. Preferred Qualifications: * 2+ years experience managing teams within a telecom technical environment. * 2+ years experience with installation, maintenance, and repair of POTS and HSI. * 2+ years experience with cable repair and maintenance * 2 + years experience with Excel, email and legacy systems. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:17:55United StatesCenturyLinkIowa6012BRIADAVENPORT, IA28836960http://find.centurylink.jobs/xml/28836960/jobUSAPHOENIXEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Manager Program/Project Management-Wholesale Req ID 5397BR Posting Location AZ,PHOENIX CO,DENVER KS,OVERLAND PARK MN,MINNEAPOLIS UT,SALT LAKE CITY WA,SEATTLE Business Unit Wholesale Position Classification Management Job Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. We have an immediate opening for aManager Program/Project Management-Wholesale. Responsibilities: * Manages the work of subordinate supervisors and/or exempt management employees. * Leads functional area within a Business Unit. * Accountable for results, costs, methods, and staffing of functional area. * Rarely performs the work of subordinates and will have six to eight direct reports. * Establishes and assures adherence to budgets, schedules, work plans and performance requirements. * Manages projects involving department or cross functional teams from initiation through implementation. * Obtains, plans and directs resource schedules as well as project budgets. * Organizes interdepartmental activities ensuring completion of the program/project on schedule and within budget constraints. * Responsible for working cross functionally to ensure team needs are being met and that team is meeting commitments to other departments as well. * Responsible to manage complaints and escalation as needed. * Must have excellent verbal and written skills and proven leadership ability. * Managing work load and resources to keep up with continual influx of projects. * Ensure Project Managers are meeting requirements of the assigned projects/processes within budgetary and scheduling guidelines. * Monitor and assist as needed to ensure timely completion and delivery of all projects. * Work cross departmentally to improve processes and procedures. * Evaluates processes to include: policies,procedures, systems, forms, and reports. Documents processes/projects through standardization, improvement, simplification, discontinuance, or other methods. * Develops, communicates, analyzes and adjusts work resource allocation, and schedules. * Leads project teams consisting of subject matter experts from multiple, diverse areas of the business. * Develops and delivers executive level presentations for both internal and customer communications. * Accountable for team's ability to complete and deliver high quality solutions that meet the customer's specified requirements. Minimum Qualifications: * Proven team leadership qualities including conflict resolution, ability to deal with sensitive employee issues. Coach, Mentor and has the respect of his/her peers. * Bachelor's degree or equivalent work experience. * Negotiation skills. * Demonstrated experience in a process, project, or program management role; demonstrated leadership in assessing process effectiveness, process compliance, and achieving results in terms of cost reduction, efficient operations, and customer satisfaction. * Working knowledge of/experience in CenturyLink customer contact and support organizations; experience in coaching environments and structuring appropriate tactics to generate results, experience with CenturyLink products, processes and systems. * Demonstrated experience and leadership in strategic analysis, root cause analysis, project management, and implementation of large scale projects. * Demonstrated experience working with diverse groups, driving sense of ownership and team as well as working with multiple levels of the organization to effect change quickly. * Demonstrated ability to proactively identify, communicate and resolve problems. * Experience preparing and delivering (up to Executive level) presentations and other forms of communication. * Minimum of eight years telecommunications experience and three years of project management experience. * Project management processes, tools and techniques (MS Project, Excel , MS Word, Power Point). * Working knowledge of CenturyLink contact and support organizations structures, roles and responsibilities. Preferred Qualifications: * Strong working knowledge of CenturyLink Network Engineering and Construction processes and Service Delivery processes preferred. * Working knowledge of the CenturyLink Fiber to the Tower (FTTT) initiative and implementation processes a plus. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:17:54United StatesCenturyLinkArizona5397BRAZPHOENIX, AZ28836958http://find.centurylink.jobs/xml/28836958/jobUSADENVEREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Business Development Manager Req ID 6005BR Posting Location CO,DENVER KS,OVERLAND PARK LA,MONROE Business Unit Regional Markets Group (RMG) Position Classification Management Job Description The Business Development Manager will lead the identification, evaluation, and negotiation of the 3rd Party partnerships, and innovations that bring value to CenturyLink's Regional Market Group Segments. * Become an expert on trends in new products and services in our industry and advise senior management of the opportunities that drive value for our company. In addition, drive strategic direction utilizing a variety of researdh methods, including the collection of competitive intelligence, secondary research, and development of primary research to help shape, and prioritize near to mid-term marketing initiatives. * Identify and select external partners and negotiate commercial agreements in support of emerging product and market development initiatives of CenturyLink business units. * Frequent interaction with C-level executives and senior officers of external corporations that are product and technology leaders in our industry to drive critical decisions and close agreements. Job Functions: * Consulting-level, highly technical professional. * Expert knowledge of a specialty or professional field and strong business acumen. Applies advanced principles, theories, and concepts. * Works on the most complex and unique issues requiring in-depth evaluation to generate solutions to business problems. Applies a high level of critical thinking and ingenuity to successfully resolve complex, strategic issues. * Exercises significant latitude in determining and executing objectives and approaches to critical assignments. Acts independently toward general results. Devises methods, modifies or adapts standard procedures to meet different situations. * Contributes to the establishment of the organization’s strategic goals. Directly impacts goal achievement of complex company-wide or interdepartmental projects with strategic importance. * Consults internally and/or externally using technical expertise. Influences executive level management. Serves as liaison on specific projects in other work areas and/or with customers, suppliers, government/regulatory bodies, etc. Contacts generally involve the presentation of information and recommendations. Basic Requirements: * Bachelors degree or equivalent education, and experience. * 7+ years related experience. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:17:53United StatesCenturyLinkColorado6005BRCODENVER, CO28836956http://find.centurylink.jobs/xml/28836956/jobUSAOMAHAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACQUISITION SALES REPRESENTATIVE Req ID 6002BR Posting Location NE,OMAHA Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. Manage the sales cycle and forecast to prioritize and engage resources productively. Schedule and conduct consultative sales appointments. Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. Make professional client presentations that articulate the value proposition of product/solution/service offerings. Quote prices and prepare sales proposals/contracts for orders. Effectively communicate with management and provide suggestions for improving volume, market share and price levels. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. Must be able to keep organized, accurate records on daily activities and results. Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts Demonstrated stable track record of success in Sales Experience developing, researching and presenting formal presentations to senior level management and other end users Aggressive follow up and closing skills Proficiency with MS products (Word, Excel, and PowerPoint) Must have own transportation (car) A valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelors degree Demonstrated business management skills with a track record of meeting and exceeding sales goals Self-starter with commitment to consistently produce new opportunities Ability to manage pipeline of opportunities toward fruition Strong negotiation skills and ability to close deals rapidly Familiar with local marketplace, companies and community in geography stated above Demonstrated success in a changing and high-paced environment 1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:17:52United StatesCenturyLinkNebraska6002BRNEOMAHA, NE28836955http://find.centurylink.jobs/xml/28836955/jobUSACEDAR RAPIDSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Network Technician Req ID 6014BR Posting Location IA,CEDAR RAPIDS Business Unit RMG - Midwest Region Position Classification Represented Job Description Function:Installation and Maintenance Classification: Incidentalemployees will work on an as needed basis for a maximum of 850 hours per calendar year. Wage Scale: 2 Location: Cedar Rapids, IA Job Responsibilities: * Analyzes and troubleshoots basic technical problems or issues. * Reviews and discusses service order requirements and equipment requests with customers, evaluating customers’ telecommunication needs and suggesting additional/alternative service as appropriate. * Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS and DSL). * Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. * Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). * Performs continuity and/or conformance testing. * Reads and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. from supervisor or other designated employees and performs specified work. * Works with telecom color-coded wires and cables. Job Requirements Basic Job Qualifications: * At least six (6) months of experience within the last five yearsinstalling, maintaining/repairing, and testing residential/small business telecommunication service, both POTS and DSL. * At least six (6) months of experience within the last five yearsconnecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, oscilloscopes). * Working knowledge of hand and power tools. * Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets). * Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. * Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. * Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. * Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. * Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. * Employee will be held accountable for customer communication and interaction as measured by the Customer Transaction Service (CTS) score card. * Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. * Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). * Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. * Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). * A valid State driver’s license with a current satisfactory driving record. * Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays. PREFERRED Job Qualifications: * At least 12 months experience within the last five yearsinstalling, repairing/maintaining, and testing residential/small business telecommunication service (POTS and DSL), including Design Services. * At least 12 months of experience within the last five yearsconnecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * Ability to read, review, interpret and understand technical documents (e.g., schematics, drawings, blueprints, layouts). * Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and closing sales of products and services. * Prior experience working on a computer in a Windows-based system and with Microsoft Outlook. * Prior experience using a body belt and safety straps. * Pole-climbing certification. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:17:49United StatesCenturyLinkIowa6014BRIACEDAR RAPIDS, IA28836952http://find.centurylink.jobs/xml/28836952/jobUSAALPHARETTAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Manager Product Operations Req ID 6000BR Posting Location GA,ALPHARETTA Business Unit Regional Markets Group (RMG) Position Classification Management Job Description The candidate for the Manager Product Operations position will be a part of the RMG IP & Managed Services product management team. Primary functions will be leading a team of product managers to drive overall growth of the portfolio, managing the product lifecycle of the portfolio, and creating strategies for Managed Voice product suite.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This position is accountable for a variety of functions that require strong leadership skills, business acumen, and product knowledge for their specific product portfolio. Functional areas include: ·Candidate must collaborate and provide leadership and direction to a wide range of organizations in areas such as: overall product performance, market needs assessment and decisions, product roadmaps, profitability decisions, and escalated issue resolution. ·Responsible for setting and implementing the strategic product direction for their respective product portfolio to enable growth and maximize profit. ·Manage revenue and segment income accountability (planning, budgeting, variance analysis and trend analysis) for product. Negotiate and foster P&L decisions including establishing and negotiating Long Range Plans, negotiating cost decisions, provide recommendations on pricing decisions, and setting profitability/margin targets.Accountable for results, costs, methods, and staffing of functional area. ·Create, define, negotiate, and provide leadership to execute on product initiatives that will drive the growth of the product portfolio based on product roadmaps, development requirements, marketing objectives/plans, pricing objectives, and lifecycle focus areas. ·Drive the product suite they are managing to attain industry market share targets, competitive positioning, and internal financial goals. ·Maintain awareness of competitive threats including architecture, cost-basis estimates and efficiencies. ·Be the internal and external communications SMEs (Spokesperson, webinars/seminars, white papers, collateral, sell sheets). This includes providing expertise on the product suite they manage in multiple forums including customer engagements, sales effectiveness/training events, industry events/forums, analyst reviews, PR/media, process teams, and senior management. ·Manage and modify a family of products within a portfolio that spans multiple complex products. Determine and maximize the position of each product relative to market needs, competitors’ product positioning, and relations to other product families within the company. Establish, implement, and manage the mix of the products within the portfolio for maximum results. ·Establishes and assures adherence to budgets, schedules, work plans and performance requirements. Oversees the analysis of current and future product performance. ·Work with key stakeholder & supporting organizations across the entire company including: Operations, Architecture, Provisioning, Process, Sales Operations, IT, Development, Customer Service, Billing, Network Engineering and Planning. ·Proactively collaborate with other organizations to reach consensus on product programs and initiatives to support the growth & efficiency of the portfolio they are managing. ·Manage a team of highly skilled product managers within their family of products and establishes the operational objectives and work plans of the group. ·Assess, plan and execute on team personal development goals. A strong manager must be skilled in coaching product managers to grow skills organically within the team and adjust workload to utilize those new skills. The manager will help develop & reinforce career planning with employees as appropriate. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-19 20:11:19United StatesCenturyLinkGeorgia6000BRGAALPHARETTA, GA28819027http://find.centurylink.jobs/xml/28819027/jobUSAEUGENEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Sr. Engineer Req ID 6001BR Posting Location OR,EUGENE OR,PORTLAND WA,SEATTLE WA,SPOKANE Business Unit Network Services (Engineering) Position Classification Management Job Description Title: SREngineer Req ID 1146 Posting Location Spokane, WA Job DescriptionCore Transport Eng<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·The Inside Plant Design Engineer under limited supervision will design and ensure implementation of Inside Plant network copper and fiber facilities and elements within a specific geographic area of responsibility. ·Project manages design work packages (DWP) in an efficient and effective manner to ensure tasks, milestones, and goals are meet defined timelines and satisfy customer service requirements. ·Ensures engineering records and systems remain accurate for the geographic area. ·Uses internal engineering application such asCOE-FM, NEDS, BIDMASTER, SAP, ASPEN, FIREWORKS, LCAM, IOT, NDFOS and TIRKSto perform engineering functions. ·Interface with Local Network Operations, Field Engineers, and Tactical Planners to develop the most cost effective design providing high quality telecommunication facilities. ·Provides input to Network Planning engineers regarding information affecting capacity requirements. Identify and analyze SOW needs for (equipment specifications / requirements) to formulate viable economic design solutions based on resources, costs, and business impact. ·Interact with customers, developers, government officials, business office groups, and other partners to plan and review work, share technical and project information, communicate project progress, assess service delivery and manage the accurate and timely completion of projects and reports. Job Requirements Position Classification Management Basic Qualifications<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Bachelor of Science in Engineer or Computer Science ·8 years of experience in Inside Plant Design Preferred Qualifications ·Strong written and verbal communications skills are required as is the ability to work with well in a team environment. ·Knowledge of -24v/-48v AC/DC power, basic finance & accounting concepts, COE-FM / CAD drawing skills and knowledge of CenturyLink technical publications: 77350, 77351, 77355, 77385 are preferred Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-19 20:11:16United StatesCenturyLinkOregon6001BROREUGENE, OR28819026http://find.centurylink.jobs/xml/28819026/jobUSABELVIDEREEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title COORDINATOR 2 Req ID 5998BR Posting Location NJ,BELVIDERE Business Unit Network Services (Engineering) Position Classification Management Job Description Seasoned specialist. Coordinates various assigned project activities that may include gathering and reviewing a variety of data using company resources, compiling and formatting data to a finished product, and getting necessary approvals in order to meet requirement management timelines. Serves as a subject matter expert in a support area. Possesses working knowledge of theory and practices within a recognized field and/or specialized knowledge and skills. Performs a variety of duties involving different and unrelated steps and methods. Works on assignments requiring judgment and initiative within pre-determined guidelines and subject to periodic review. Works under minimal supervision. Exchanges information requiring some interpretation and/or persuasion to ensure proper action. Job Requirements Assoc degree or equivalent education and relevant experience. Minimum 3 years related experience in specific area or equivalent. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-19 20:10:41United StatesCenturyLinkNew Jersey5998BRNJBELVIDERE, NJ28819025http://find.centurylink.jobs/xml/28819025/jobUSAHOLLY HILLEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title COMB CABLE INSTLLR RPRWK Req ID 5988BR Posting Location SC,HOLLY HILL Business Unit RMG - Eastern Region Position Classification Represented Job Description The Combination Cable Installer Repair Worker will perform installation, maintenance and repair on all cable/station facilities and related equipment, along with other associated duties. The technician will be required to climb poles, be able to crawl under houses and work in attic spaces, use a shovel and pick to dig up and bury cable, and may be required to work in manholes, controlled environmental vaults (CEV) and other confined spaces. The selection process is governed by the local collective bargaining agreement. Job posting date May 18, 2012 Job removal date:May 25, 2012 Job Requirements * Connect and maintain cross connects at central office mainframes, cross connection boxes, and at remote subscriber line carriers<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Job requires specialized advanced vocational skills (generally non-theoretical) acquired on or off the job, typically gained trough a combination of education and relevant experience, totaling 4 years post-high school or equivalent. * Possess/maintain valid driver's license. * Satisfactorily complete company sponsored schools. * Meet physical requirements: work aloft from ladders, platforms, poles (w/climbers), bucket trucks safely, lift 75 lbs from ground level to chest height, lift and safely carry, set up and secure 75 lb ladder. * Possess good attendance, work and safety record Preferred: * Possess strong analytical and problem solving skills. * Accept call-outs and work overtime as a condition of employment. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:50:22United StatesCenturyLinkSouth Carolina5988BRSCHOLLY HILL, SC28803594http://find.centurylink.jobs/xml/28803594/jobUSAHARRISONVILLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Network Technician Req ID 5995BR Posting Location MO,HARRISONVILLE Business Unit RMG - Southern Region Position Classification Represented Job Description The Network Technician is committed to providing world class services that exceed customers' expectations for quality, value, and reliability. Customer satisfaction and winning customer's continued business and loyalty is what helps make our company what it is today. The Network Technician responsibilities include maintaining and keeping in good condition central office switching equipment, power equipment, battery plants and various other control and power distribution equipment. Responsibilities include, but are not limited to: * Perform routine maintenance operation on central office, power equipment, repeaters, carriers, PBX’s, PABX’s, toll terminals and associated equipment and wiring, miscellaneous special equipment and associated wiring; * Place, remove and rearrange cross connections on distributing frames in central office; * Perform maintenance routines on distributing frames; * Place and remove test leads; * Identify cable pairs; * Install, rearrange, and remove PBX, PABX, miscellaneous special equipment, subscriber station, central office and toll equipment; * Locate and correct faults in such equipment and wiring; * Install and maintain central office power plants; * Install, test and maintain equipment associated with mobile, teletype, microwave and radio communication; * Prepare records and reports as necessary, and handle other generally associated operations.Note: Job bidding and selection will be administered under mutually agreed upon guidelines of the local labor agreement. Closing date for the submission of bids is: May 28, 2012 Job Requirements Minimum Qualifications: * High school diploma or equivalent. * Minimum of two (2) years digital central office experience or completed 12 college credit hours of job related courses in computer science or electronics, or combination of education and experience. * Demonstrated proficient computer skills. * Ability to successfully complete Basic Electronics courses. * Experience with DMS-10, DMS-100, DMS-200, 5ESS, TOPS, Equal Access, E911, ATM, Sonet or ability to qualify. * Ability to meet physical requirements of the job including distinguish all colors; work aloft from ladders, platforms, poles and bucket trucks; lift 75 lbs; lift, carry, setup and secure a 75 lb ladder * Demonstrated ability to read and interpret circuit schematics. * Possession of strong analytical and problem solving skills. * Ability to accept call-outs and work overtime as a condition of employment. * Ability to work rotating schedules and weekends. * Stellar attendance, work and safety record required. * Possession and maintainence of a valid driver's license with an acceptable driving record.Preferred Qualifications: * Associate’s Degree in Electronics. * Experience with performing transmission and noise measurements and making corrective adjustments to equipment. * Ability to interpret work prints, service orders and drawings; work from oral or written instructions, plan work and work without direct supervision and repair technical problems with minimum supervision. * Knowledge or able to acquire: Power system and its operators, digital data communication, long loop line treat requirements, carrier and span line maintenance, "Special Service" equipment install and maintenance, central office "controlled maintenance" procedures and records, and fiber optic terminal equipment. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:50:22United StatesCenturyLinkMissouri5995BRMOHARRISONVILLE, MO28803593http://find.centurylink.jobs/xml/28803593/jobUSARALEIGHEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title OPERATIONS TECHNICIAN 2 - FEDERAL Req ID 5994BR Posting Location NC,RALEIGH Business Unit Enterprise Markets Group Position Classification Management Job Description This position is for a Tier 2 associate in the SSC or NCC SSA locations. These positions are responsible for the monitoring and management of the SSA customer network and are manned 24x7x365. This position reports directly to the Operations Manager; hours are flexible and are determined by the needs of the team. Off tours may be required. The associate's responsibilities include: -Serving as primarily in support of Network Operations by managing customer devices, identifying sources of problems, and resolving configuration issues. -Engaging equipment and service vendors that support network operations. -Directly interfacing with clients; responding to client requests, and notifying clients of network problems and business impacts. -Directing interfacing with various internal CENTURYLINK groups to resolve clients network and security issues. -Understanding and reviewing action plans for planned and unplanned changes to client's network/infrastructure. -Performing root cause analysis, complex implementations and network configurations. -Handling performance monitoring and management, interpretation and reporting. Job Requirements -BSCS/EE degree or equivalent of 3-5 years diversified WAN experience. -Advanced troubleshooting/problem determination skills with Cisco products to include the ability to isolate and resolve end-to-end connectivity issues with CPE router and Telco circuits, coordinating any required testing or dispatch among site, vendor(s), and telcos/LECs. Knowledge of HP Network Automation. -Knowledge of basic IP routing, routing protocols BGP and EIGRP, MPLS and QOS, VoIP, SNA, DLSw+. -Familiarity with satellite operations and/or network security concepts is beneficial. -Experience using trouble ticket tracking system (e.g. Remedy, Peregrine, Action Request System). -Experience using Network monitoring tools (e.g. Openview, Netview, Netcool). -Strong verbal communications and listening skills to provide exceptional customer service. -The determination to increase skills to meet changing customer requirements -Desire to continually increase technical proficiency (e.g. obtaining CCNA certification) to meet changing customer requirements. A candidate for this position should be able to work independently, with peers, customers, and supplier teams; to prioritize numerous deliverables on multiple projects; interface directly with all levels of management; and to develop and schedule reports through multiple InfoServers using custom databases. Must be willing to submit and successfully complete Government Agency Clearance request. Work location is Baltimore, Maryland, and Durham, North Carolina; no virtual office or relocation available. Applicants must be eligible to obtain a SSA Public Trust clearance. Current openings are all three shifts. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:50:21United StatesCenturyLinkNorth Carolina5994BRNCRALEIGH, NC28803590http://find.centurylink.jobs/xml/28803590/jobUSABOISEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title PRE SALES ENGINEER II - BMG Req ID 5978BR Posting Location ID,BOISE Business Unit RMG Business Sales & Care Position Classification Management Job Description SE Job Requirements (Idaho) <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Primary job responsibility is to support engineering requirements for LAN/WAN network services and the corresponding customer premise equipment (CPE). Performs as account team technical lead by supporting the team in the sales stage including: telecommunications consulting, proposal preparation support, technical presentations to customers, and the analysis and design of Qwest complex products and solutions. Train and educate sales teams on products, processes and systems. Bachelors degree in Engineering or a related field and/or 6-10 years of equivalent experience in sales engineering, systems engineering (networking services, telephony, IP networking equipment), and/or sales Knowledge of layer 2 and layer 3 LAN/WAN network design, IP/MPLS network services, voice and video over IP (VoIP) networks. Understanding of traditional telecommunications services such as SONET, DS3, DS1, circuit switched voice services, and packet switched data services. Knowledge of data network CPE including routers, switches, and firewalls from vendors such as Cisco, Juniper, and Adtran. Knowledge of PBX and IP PBX design solutions, including product determination, sizing, capabilities, etc. Experience with the implementation planning for voice and data networks. This includes development of an implementation plan, providing site readiness requirements, and providing any specific technical requirements for the implementation. Ability to work autonomously on multiple projects and associated deliverables. Time management skills are a critical requirement. Valid Driver’s License with satisfactory driving record. Cisco, Juniper, Avaya or other certifications may be helpful but are not required. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:50:20United StatesCenturyLinkIdaho5978BRIDBOISE, ID28803589http://find.centurylink.jobs/xml/28803589/jobUSABALTIMOREEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title OPERATIONS TECHNICIAN 2 - FEDERAL Req ID 5981BR Posting Location MD,BALTIMORE Business Unit Enterprise Markets Group Position Classification Management Job Description This position is for a Tier 2 associate in the SSC or NCC SSA locations. These positions are responsible for the monitoring and management of the SSA customer network and are manned 24x7x365. This position reports directly to the Operations Manager; hours are flexible and are determined by the needs of the team. Off tours may be required. The associate's responsibilities include: -Serving as primarily in support of Network Operations by managing customer devices, identifying sources of problems, and resolving configuration issues. -Engaging equipment and service vendors that support network operations. -Directly interfacing with clients; responding to client requests, and notifying clients of network problems and business impacts. -Directing interfacing with various internal CENTURYLINK groups to resolve clients network and security issues. -Understanding and reviewing action plans for planned and unplanned changes to client's network/infrastructure. -Performing root cause analysis, complex implementations and network configurations. -Handling performance monitoring and management, interpretation and reporting. Job Requirements -BSCS/EE degree or equivalent of 3-5 years diversified WAN experience. -Advanced troubleshooting/problem determination skills with Cisco products to include the ability to isolate and resolve end-to-end connectivity issues with CPE router and Telco circuits, coordinating any required testing or dispatch among site, vendor(s), and telcos/LECs. Knowledge of HP Network Automation. -Knowledge of basic IP routing, routing protocols BGP and EIGRP, MPLS and QOS, VoIP, SNA, DLSw+. -Familiarity with satellite operations and/or network security concepts is beneficial. -Experience using trouble ticket tracking system (e.g. Remedy, Peregrine, Action Request System). -Experience using Network monitoring tools (e.g. Openview, Netview, Netcool). -Strong verbal communications and listening skills to provide exceptional customer service. -The determination to increase skills to meet changing customer requirements -Desire to continually increase technical proficiency (e.g. obtaining CCNA certification) to meet changing customer requirements. A candidate for this position should be able to work independently, with peers, customers, and supplier teams; to prioritize numerous deliverables on multiple projects; interface directly with all levels of management; and to develop and schedule reports through multiple InfoServers using custom databases. Must be willing to submit and successfully complete Government Agency Clearance request. Work location is Baltimore, Maryland, and Durham, North Carolina; no virtual office or relocation available. Applicants must be eligible to obtain a SSA Public Trust clearance. Current openings are all three shifts. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:50:20United StatesCenturyLinkMaryland5981BRMDBALTIMORE, MD28803586http://find.centurylink.jobs/xml/28803586/jobUSASEATTLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title CUSTOMER DATA TECHNICIAN Req ID 5487BR Posting Location WA,SEATTLE Business Unit RMG - Northwest Region Position Classification Represented Job Description Function: Design Services Digital<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />LoopCarrier Installation/Test and Turn-up<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Classification: Regular Full-Timeemployees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time. Wage Scale:1 Location:SeattleMetro Job Description: ·Test and turn up of digital loop carrier systems (Adtran DSL, Litespan 2000, Nextlevel POTS/Video, Fujitsu 4100/4500) ·Test and turn up of fiber fed carrier systems (Adtran TA3000) ·Provisions, Installs, and Maintains DS0/DS1/DS3 circuits. ·Conducts tests associated with the installation, repair, turn-up of T1 and HDSL spans for Hi-Cap and T1 Circuits. ·Resolves customer issues and problems; insure customer satisfaction; and insures service is working to specifications before closing job. ·Utilizes various testing devices such as laptops, T-berd 209/2209, 965DSP, HST 3000c, EXFO fiber scope and meter, and laptop. ·When installing or repairing circuits, connects equipment to inside cable and makes cross connection in remote terminals, cross boxes and at the customer premise. ·Connects, repairs and rearranges cable conductors in utility holes. ·Locates, connects, repairs and rearranges cable and cable conductors in building and aerial or buried plant. ·Performs trouble isolation of transport, customer and company communications components, cable and infrastructure from the customer's premise up to and including the central office/loop runner equipment. ·Interfaces with other work groups to ensure that committed service test dates and times are met, and to test the integrity of service prior to customer release. ·Works directly with customers to insure that services and applications are working properly and are in conformance to specifications. Other Requirements of Job: * Employee’s weight and tools combined may not exceed 280-pound weight limit as specified by the manufacturer. * Work shifts are determined by seniority and may include pager duty, weekends, and late or overnight shifts. * Ability to perform strenuous physical activities including, but not limited to lifting and/or moving up to 100 pounds. * Experience in using a body belt and safety straps. * Requires state drivers’ license and current satisfactory driving record. * Ability to perceive differences in wire and cable colors. Work Environment: · Works outside in all weather conditions. · Works inside customer businesses. · Works in confined spaces including controlled environment vaults and utility holes. Job Requirements Basic Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> · Previous experience in provisioning, installing, and Maintaining DS0/DS1 circuits. · Previous experience conducting tests associated with the installation, repair, turn-up of T1 and HDSL spans for Hi-Cap and T1 Circuits. · Proficient with remote test access systems via laptop (FLEXR (GT), Adtran, Actelis, Litecraft Pro). * Basic electricity knowledge (through classes or on the job related training) including: reading & interpreting circuit diagrams, equipment drawings, & technical manuals, AC/DC usage and measurements. * Experience working in teams or alone problem solving, coordinating testing and troubleshooting customer lines or toll lines. * Ability to read cable prints and maps. * Ability to read and understand design services word docs. * Experience working independently with little supervision. * Experience meeting work deadlines. * Customer Service experience face-to-face and over the phone. * Ability to use a laptop as a testing and diagnostic tool. * Previous experience working with WFA. * Knowledge of hand tools, power tools, and test equipment such as Tberds, laptop, HST 3000, 965 DSP, Sidekick, Volt-ohm meter, oscilloscopes, transmission measuring sets or comparable testing equipment. * Experience in connecting color coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * Internal Candidates must meet Time in Title/Location requirements of their current position for consideration. * Experience in working on a computer in Windows based systems and Microsoft Outlook. * Successful completion and qualification of applicable testing, interviewing, and skills review process. Preferred Qualifications: A minimum of twenty four months experience within the last five years with these skills: * Proficient with remote test access systems via laptop (flexr, GT, Adtran, Actellis) * Previous experience testing and turning up Adtran and Lightspan 2000 equipment. * Installing and repairing design services products such as DS0/DS1/DS3. * Installing and repairing multiplexing equipment for business customers. * Utilizing test equipment such as Laptop, Tberd/Acterna, 965 DSP, Fiber Meters, and HST 3000. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:45:36United StatesCenturyLinkWashington5487BRWASEATTLE, WA28803572http://find.centurylink.jobs/xml/28803572/jobUSALITTLETONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SR QA ENGINEER Req ID 5986BR Posting Location CO,LITTLETON Business Unit Information Technology Position Classification Management Job Description * Sr QA Engineer (Spanish Talent) Information Technologies Essential Duties and Responsibilities * The QA Engineer II works with the Business to ensure a quality product is delivered. * Responsible for reducing risk of Call Handling S/W application failure by following industry standard practices of System Test techniques including: Test Planning, Test Case Creation, Test Case Execution, Regression Testing, Load/Performance Testing, Test Reports/Recommendations. Job Requirements The individual must be fluent in written and oral Spanish. They must fully understand the nuances of the vocabulary, grammar and sentence structure of formal and casual Spanish and be able to make correct and appropriate recommendations to the business partners. * Bachelor's degree or equivalent experience. * 3+ years of hands-on experience writing and executing test cases. * The individual should have experience in testing Speech Recognition and Touch Tone IVR (Interactive Voice Response) applications using InterVoice technology and Dotnet Web Services. * The individual should have experience with databases and SQL queries. * The individual should have a minimum of 3 years experience with software development with a focus on Quality Assurance, requirements and business interactions. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:45:16United StatesCenturyLinkColorado5986BRCOLITTLETON, CO28803567http://find.centurylink.jobs/xml/28803567/jobUSAMINNEAPOLISEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title OPERATIONS TECHNICIAN 2 Req ID 5997BR Posting Location MN,MINNEAPOLIS VA,ARLINGTON Business Unit Network Operations Position Classification Management Job Description Location: Arlington, VAorMinneapolis, MN<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Position Description: Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities. Technician for customer/company network systems installation and/or maintenance activities. Resolves complex network problems involving power, network hardware and software, lines, modems and terminals. Uses software and hardware tools to identify and diagnose network status and problems. Resolves complex trouble tickets. Minimum Qualifications: Associate degree or equivalent education and experience. Min 3-5 yrs related experience in specific area or equivalent. May require technical certification. Knowledge, Skills and Abilities * High level physical layer troubleshooting for DS0 and DS1 circuits, including Titan and Alcatel DCCS experience. * Experience working on complex IP issues. * Knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems * A high degree of knowledge with IP routing on multiple router platforms * A high level knowledge of PRN networks and routing protocols: BGP, MPLS, MLPPP. * Experience with multiple router platforms including Cisco, Juniper and Alcatel-Lucent CLI’s. * Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation. * Experience with diagnosing and resolving DNS & e-mail problems. * Detailed understanding of the OSI networking model physical, data link, and network layers. * Remote troubleshooting and testing experience. * Apply excellent customer service skills. * Ability to work independently with minimal supervision. * Ability to manage multiple tasks on time, including ticket administration, communications, and follow up activities. * Ability to learn in an ‘on-the-job’ training environment. * Ability to work all shifts in a 7x24x365 environment. Job Requirements Qualifications: * Advanced layer 1 troubleshooting for DS0 and DS1 circuits, including Titan and Alcatel DCCS experience.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Excel at working on complex IP issues. * In-depth knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems * Advanced expertise with IP routing on multiple router platforms * Advanced expertise with PRN networks and routing protocols: BGP, MPLS, MLPPP * Advanced expertise with multiple router platforms with and with Cisco and Juniper and Alcatel-Lucent CLIs. * DNS & e-mail problem expertise * Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation. * Detailed understanding of the OSI networking model physical, data link, and network layers. * Remote troubleshooting and testing experience. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:45:07United StatesCenturyLinkMinnesota5997BRMNMINNEAPOLIS, MN28803565http://find.centurylink.jobs/xml/28803565/jobUSACARLISLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title CUSTOMER CARE CONSULTANT Req ID 5980BR Posting Location PA,CARLISLE Business Unit RMG - Eastern Region Position Classification Management Job Description We are currently seeking a Customer Care Consultant in our Carlisle, PAoffice. Be responsible for handling customer service and repair calls for our service. Also get an opportunity to make sales and earn incentives! As a customer care consultant, the applicant will be responsible for taking care of our customers needs and delivering great service. The consultant will handle billing issues in person and over the phone, take payments, and be responsible for ethically maintaining and exceeding a monthly sales quota. Responsibilities: Interact with customers in person or by telephone to process telephone and other telecommunications-related orders for new installations, disconnections, moves, adds, long distance carrier changes, customer record maintenance, and other telephone service arrangement. Complete and process service orders as needed ensure timely installation or service for the customer. Sell products and services to customers coming into the customer care location and provide information on products to meet their current and future requirements. Meet assigned goals for sales, quality assurance and other performance goals and quotas as assigned. Receive customer payments for current or future service billings in the form of cash, personal checks, or credit /debit cards. Respond to customer requests for information regarding billing. Answer service or billing questions and resolve issues regarding local telephone service. Utilize appropriate judgment and follow Company policies when applying billing adjustments to ensure customer satisfaction. Keep abreast of and adhere to CenturyLink service offerings, promotions, policies and procedures. Post payments received from walk-in customers, night drop boxes, post office, pay station, pay phones or other sources in the appropriate database system Balance cash drawers, and prepare bank deposits. Forward daily cash balancing worksheets to the appropriate location for recording and processing following established Company policies and procedures. Perform monthly cash reconciliation's and work with the corporate offices to resolve any identified cash discrepancies. Demonstrate telephone services, equipment, accessories, or Internet service displays featured in the customer care location as time allows. Explain what our services do and guide customers in exploring and test-driving services to help them discover the best ones for them. Provide Company forms and other supplies to pay station collection sites to ensure the appropriate forms are available at the payment location. The non-essential functions below are representative of other duties that may be performed by this position as time permits. Incumbents may be required to perform any combination or all of these non-essential functions: Open, sort and distribute mail. Monitor and maintain inventory levels of office supplies for department use. Initiate purchase orders as necessary to meet office supply requirements. Prepare, process and track requisitions and purchase orders using the Envision database system which may also include entering, receiving and shipping. Enter employee time into the Envision database system to include hours charged to a specific Work Order or Service Request. Enter data into electronic database systems as required to maintain logs and records of department activities. High school diploma or GED. Minimum one year customer service or general office experience or the equivalent in training and experience. Six months proven sales experience; preferably in a quota or commission driven environment. Working knowledge of mainframe and personal computers and related software to include database applications, word processing and spreadsheets. Good verbal and interpersonal communication skills to interact with customers and company personnel in a professional manner. Ability to sell customers an intangible product face-to-face. Ability to gain knowledge of CenturyLink’s service order systems, billing system, treatment and collection systems, and cash entry systems. Ability to gain knowledge of telephone services available, customer service policies and procedures, as well as policies and procedures of related departments and to comply with all. Experience handling cash payments and balancing a cash drawer. Preferred Qualifications: Knowledge of the telecommunications industry and how it operates Ability to sell customers an intangible product. Be an integral part of the action and grow with us as we lead the communications industry into the future. Take command of your career: submit your interest today! At CenturyLink we believe in investing in our employees. Strong benefits and salary packages, tuition reimbursement, and a variety of performance incentives are only the beginning. CenturyLink is proud to be an EEO/AA employer. We value diversity and maintain a drug-free workplace. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:45:03United StatesCenturyLinkPennsylvania5980BRPACARLISLE, PA28803557http://find.centurylink.jobs/xml/28803557/jobUSABREMERTONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SUPV AREA PLANT Req ID 5984BR Posting Location WA,BREMERTON Business Unit RMG - Northwest Region Position Classification Management Job Description * Manage daily operations of Central Office Technicians, Customer Data Technicians & Outside Plant Technicians whose work includes the installation and maintenance of residential and business telephony services (POTS, Design Services, Broadband / DSL / HSI), air pressure and/or construction, special service circuits.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * This includes a major emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills. * Will be responsible for leading a team of technicians who meet attendance and performance standards. * Will represent CenturyLink with customers and is responsible for meeting and exceeding CTS standards. * Collaborates with the union to achieve a win-win working relationship. * Celebrates successes, appropriately uses rewards and recognition. * Motivates team for continuous improvement and achievement of maximum performance. * Communicates and models the CenturyLink vision and culture . * Develop relationships with Leaders and Businesses in the communities, live the Local Model. * Will represent CenturyLink at Marketing and Civic Events Job Requirements * Previous experience managing teams within a telecom technical environment.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Strong skills and experience in employee development to include training, coaching and mentoring in a union environment. * Computer skills are required including Excel, email, Email, Word, and legacy systems. * Working knowledge of installation and maintenance of residential and business services, * Local Network processes and a fundamental understanding of services and products offered by CenturyLink is preferred. * Candidate must have the ability to work in a consultative manner with others, i.e. establish rapport, interview/fact-find, present options/recommend solutions, follow-up and customer focused behavior. * Previous experience in a multi-tasking, result oriented position in a deadline focused department. * Previous experience successfully dealing with customers face-to-face and over the phone. Valid driver's license, with a satisfactory driving record. Preferred Qualifications: * 2+ years experience managing teams within a telecom technical environment. * 2+ years experience with installation, maintenance, and repair of POTS and HSI. * 2+ years experience with central office/special service circuits. * 2 + years experience with Excel, email and legacy systems. * 2 + years experience with the computer systems (WFA-C/WFA-DO/ LMOS, NECTAS, JDS, Excel, Outlook). Work Environment: * Duty Management work will be scheduled on a rotation basis and pager duty will be required. * Requires varying tours and hours including possible mandatory overtime and holidays. * Must perform work with minimal supervision. * Must be able to prioritize multiple projects and perform under pressure. * Must negotiate timeframes for completion and meet critical deadlines. * Must be willing and able to work with other coworkers to complete job assignments. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:44:52United StatesCenturyLinkWashington5984BRWABREMERTON, WA28803551http://find.centurylink.jobs/xml/28803551/jobUSASEATTLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SELECT ACCOUNT EXECUTIVE Req ID 5979BR Posting Location WA,SEATTLE Business Unit RMG Business Sales & Care Position Classification Management Job Description Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue by selling a select set of telecommunications products and services to medium size accounts. Responsible for cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned zip code based territory. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. Will be required to obtain technical certifications. Training is provided, but the ability to learn technical concepts is critical Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Minimum of 2 years direct Business to Business outside sales experience within a High Tech industry calling on medium-sized accounts. Demonstrated stable track record of success in Sales. Experience developing, researching and presenting formal presentations to senior level management and other end users. Technical aptitude with proficiency with MS products including Word, Excel, and PowerPoint. Valid Drivers License Bachelors degree 1+ year(s) of direct business to business outside sales experience within the Telecom industry calling on medium-sized accounts. Familiar with local marketplace, companies and community in geography stated above. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:44:52United StatesCenturyLinkWashington5979BRWASEATTLE, WA28803552http://find.centurylink.jobs/xml/28803552/jobUSALITTLETONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ENGINEER II-Network Operations Req ID 5983BR Posting Location CO,LITTLETON Business Unit Network Operations Position Classification Management Job Description Provide technical assistance and guidance for customer facing Tier II centers, and various other centers to maintain and support Century Link's video, data and application architecture within the Video Reliability Operations Center (VROC). Engineer's responsibilities include but not limited to; proactive analysis of Prism Video logs, isolation of troubles, diagnosing and troubleshooting video network and middleware, configuration; modem, network, set top boxes or provisioning system issues. React and diagnose network alarms and system logs for fault isolation and remediation, dispatching field technicians and managing the overall outage restoration times, root cause and escalations. Basic understanding of TCP/IP -Thorough understanding of IP delivery of video -Familiarity with TS Reader, VideoLAN Client (VLC), Wireshark, Ineoquest, DecTec, spectrum analyzer, MPEG analyzer troubleshooting tools, Remedy. -Experience working with video hardware including; IP Video Conversion, RF QAM modulated Video, MPEG2 and MPEG4 encoders, cabling both RG 6, RG 59 and cat5e. -Ability to multitask, prioritize workload and problem Solving -Alarm Surveillance in an Network Operations Center (NOC) environment -Exceptional verbal and written communication skills -Individual must have an extreme high sense of urgency with follow through and problem solving skills. -Exceptional customer service skills -Required to work a flexible, rotating schedule in a 24x7x365 operations center Requirements: -Bachelor's Degree in Engineering or similar field and/or commensurate experience. Minimum of 3-4 years experience supporting/working with telecommunications networks Voice and data communications, protocols, products, and signal networks. ATM networks, fiber optic networks, Firewalls, Network Security, ATM, MPLS Multi-protocol Label Switching, VoIP, SNMP, etc. video, PBX, Sonet, MOE Outstanding problem solving skills, the ability to work independently and excellent personal interaction skills are imperative Working in a Network Operations Center (NOC) environment Experienced with Layer 2 protocols such as Ethernet/Frame Relay/MPLS/VPLS. Understanding of IP delivery of video Experience or knowledge working with Microsoft Windows Server 2008 Experience working in Microsoft Mediaroom Microsoft certifications are preferred Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:44:29United StatesCenturyLinkColorado5983BRCOLITTLETON, CO28803516http://find.centurylink.jobs/xml/28803516/jobUSACHARLOTTESVILLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title CUST SERVICE TECH Req ID 5990BR Posting Location VA,CHARLOTTESVILLE Business Unit RMG - Eastern Region Position Classification Represented Job Description The Customer Service Technician responsibilities include, but are not limited to: * The installation, maintenance and repair of telephone and/or coin telephones on customer premises and cable routes. * Install and maintain high speed internet circuits and equipment. Note: Attendance, conduct, and performance, records will be considered in the selection process. The selection process is governed by the local IBEW collective bargaining agreement. Job posting date: May 18, 2012 Job removal date: May 25,2012 Job Requirements Qaulifications: * Combination of education and relevant work experience totalling 2 years post high school or equivalent; or 2 years work related experience, or completion of 12 college credit hours or job related courses in the curriculum of computer science or electronics, subject to company approval. * Possess and maintain a valid driver's license and have an acceptable driving record. * Meet physical requirements including: ability to work aloft from ladders, platforms, poles (with climbers), and bucket trucks; ability to lift, carry, set up, and secure 75 lb ladder; ability to load/transport standard nitrogen cylinder. * Possess stron analytical and problem solving skills. * Ability to work with internal and external customers. * Work from oral and written instructions with the ability to plan work without direct supervision. * Accept call-outs and overtime as a condition of employment. * Possess proficient personal computer operation skills. * Good attendance, work and safety record. * Satisfactorily complete comany sponsored schools: AC/DC, Basic Outside Plant, Service Tech Modules 1, 2, 3, Basic Transmission and Noise Mitigation, and Cable Repair. * Successfully complete the trial period outlined in the labor agreement. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:44:22United StatesCenturyLinkVirginia5990BRVACHARLOTTESVILLE, VA28803512http://find.centurylink.jobs/xml/28803512/jobUSAFUQUAY VARINATitle NETWORK TECHNICIAN Req ID 5991BR Posting Location NC,FUQUAY VARINA Business Unit RMG - Eastern Region Position Classification Represented Job Description The Network Technician will repair and maintain central office, private line, special circuits, pair gains and associated equipment. The technician will maintain span line and jumper-running activity to support service requirements and perform associated duties. Attendance, conduct and performance will be considered in the selection process. Note: Job bids and selection will be administered under mutually agreed upon guidelines of the local labor agreement. Job posting date: May 18, 2012 Job removal date: May 25, 2012 Job Requirements * Must have 2 years experience working with central office switching equipment, special circuits, pair gains, and/or private line testing * Training or equivalent work experience in basic electricity, basic electronics, and data transmission. * Must be able to maneuver and climb ladders, work aloft and lift a minimum of 75 lbs. * May be required to work below ground in close quarters in a controlled environmental vault (CEV) * Possess a valid State driver’s license and an acceptable driving record * Proficient PC skills to include use of Microsoft products, electronic mail, keyboard commands and ability to navigate the Internet * Must be able to visually identify all colors used in telephone cable * Demonstrated analytical problem solving skills * Proven ability to successfully communicate with customers * Ability to work alone on critical problems; often occurs during night hours * Able to work flexible shifts, weekends, overtime, call-outs and stand-by * Working knowledge of DMS and/or 5ESS switches required * Working knowledge of Tellabs 532 DACS, Alcatel 1631 DACS, Cisco routers, Redback networks, Adtran 2800 & 2820 Mux, Nortel and AT&T channel banks Preferences: * Working knowledge of wiring, testing, turnup, and troubleshooting special circuits (DS1, DS3, ISDN, PRI, & Ethernet) using test equipment (Halcyon, TPI, T-Berd, Acterna), mux optioning, Channel Banks, and CMTs. * Outside plant operations or equivalent technical experience. * Working knowledge of company legacy systems (Access Care, CIRAS, ARBS, TTI, CLAS, Procom Plus & NOSA, Ciena, AFC, Calix, Marconi DISC*S & ALU7750) * Working knowledge of radio systems and fiber equipment (Alcatel, Nortel, Adtran) * Working knowledge turning up and troubleshooting T1s, HDSL, Mux Optioning, channel banks and CMTs * Working knowledge of LAN/WAN, routers, and data networking products. * Certifications such as MCP and CCNA/P2012-05-18 20:44:15United StatesCenturyLinkNorth Carolina5991BRNCFUQUAY VARINA, NC28803489http://find.centurylink.jobs/xml/28803489/jobUSAKINSTONTitle NETWORK TECHNICIAN Req ID 5989BR Posting Location NC,KINSTON Business Unit RMG - Eastern Region Position Classification Represented Job Description The Network Technician will repair and maintain central office, private line, special circuits, pair gains and associated equipment. The technician will maintain span line and jumper-running activity to support service requirements and perform associated duties. Attendance, conduct and performance will be considered in the selection process. Note: Job bids and selection will be administered under mutually agreed upon guidelines of the local labor agreement. Job posting date: May 18, 2012 Job closing date: May 25, 2012 Job Requirements * Must have 2 years experience working with central office switching equipment, special circuits, pair gains, and/or private line testing * Training or equivalent work experience in basic electricity, basic electronics, and data transmission. * Must be able to maneuver and climb ladders, work aloft and lift a minimum of 75 lbs. * May be required to work below ground in close quarters in a controlled environmental vault (CEV) * Possess a valid State driver’s license and an acceptable driving record * Proficient PC skills to include use of Microsoft products, electronic mail, keyboard commands and ability to navigate the Internet * Must be able to visually identify all colors used in telephone cable * Demonstrated analytical problem solving skills * Proven ability to successfully communicate with customers * Ability to work alone on critical problems; often occurs during night hours * Able to work flexible shifts, weekends, overtime, call-outs and stand-by * Working knowledge of DMS and/or 5ESS switches required * Working knowledge of Tellabs 532 DACS, Alcatel 1631 DACS, Cisco routers, Redback networks, Adtran 2800 & 2820 Mux, Nortel and AT&T channel banks Preferences: * Working knowledge of wiring, testing, turnup, and troubleshooting special circuits (DS1, DS3, ISDN, PRI, & Ethernet) using test equipment (Halcyon, TPI, T-Berd, Acterna), mux optioning, Channel Banks, and CMTs. * Outside plant operations or equivalent technical experience. * Working knowledge of company legacy systems (Access Care, CIRAS, ARBS, TTI, CLAS, Procom Plus & NOSA, Ciena, AFC, Calix, Marconi DISC*S & ALU7750) * Working knowledge of radio systems and fiber equipment (Alcatel, Nortel, Adtran) * Working knowledge turning up and troubleshooting T1s, HDSL, Mux Optioning, channel banks and CMTs * Working knowledge of LAN/WAN, routers, and data networking products. * Certifications such as MCP and CCNA/P * Cell site special circuit equipment repair and installation. * Customer premise special circuit repair and installation euipment2012-05-18 20:44:12United StatesCenturyLinkNorth Carolina5989BRNCKINSTON, NC28803487http://find.centurylink.jobs/xml/28803487/jobUSAGREELEYEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title CENTRAL OFFICE TECHNICIAN Req ID 5985BR Posting Location CO,GREELEY Business Unit RMG - Mountain Region Position Classification Represented Job Description Central Office Technician Classification: Full Time Regular Typical Work Hours: Based on the needs of meeting our customer commitments Job Responsibilities: * Responsible for the provisioning and maintenance of Central Office including, but not limited to subscriber loop carrier systems, DSL, POTS, digital and optical muxes. * Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices. * Updates work and maintenance logs through WFA, TIRKS and FOMS databases. * Plans jobs and determines materials and resources needed to complete tasks. * Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in the performance of job duties . * Trained on 5ESS and DMS 100 central office switches. * Utilizes knowledge of general input and analysis of ESS translations. * Runs diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment (5ESS, DMS 10, DMS 100, Ericcson, Electronic Data Switching, etc), uses various types of testing devices, e.g. volt-ohm meters, spectrum analyzer, digital communications, data analyzers, etc. * Strong knowledge of fiber optic systems including all ROADM equipment and the ability to test using a optical spectrum analyzer. * Understands and uses NMA to access and analyze intelligent equipment systems using TL1. * Works varying shifts and hours including possible mandatory overtime, and/or callouts, weekends and holidays. * Keeps work team and managers informed of status on work tasks, projects, and problems or obstacles. * Works well with and puts interests of team above personal interests. Job Requirements * At least six (6) months experience within the last five (5) years diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, TMS, or comparable test equipment. * At least six (6) months experience within the last five (5) years provisioning and maintaining DSO, DS1/T1, DS3/T3, DSL and ISDN circuits or services. * Basic electricity knowledge as it relates to telecommunications (through classes or on the job related training) including: reading & interpreting circuit diagrams, equipment drawings, & technical manuals. * Working knowledge of hand and power tools. * Working knowledge of analog, digital test and transmission equipment, volt-ohm meter, or comparable testing equipment. * Working knowledge of Sonnet/DWDM equipment and services (e.g. DCS and optical muxes). * Ability to troubleshoot and isolate problems within physical or electrical circuits. * Ability to respond to callouts within reasonable timeframe. * Ability to perceive differences in telecom wire and cable colors. * Ability to perform strenuous physical activities including, but not limited to lifting and/or moving up to 100 pounds. * May require travel between Central Office locations. * Requires a valid state drivers’ license with current satisfactory driving record. * Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes). * Ability to work aloft (e.g. ladder). * Ability to provide efficient, quality service to both internal and external customers both face-to-face and over the phone. * Ability to multi task under pressure in an ever changing environment.Basic Qualifications: * At least 12 months experience within the last five (5) years diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, TDR, or comparable test equipment. * At least 12 months experience within the last five (5) years provisioning and maintaining DSO, DS1/T1, DS3/T3, DSL and ISDN circuits or services. * Ability to maintain batteries, associated power equipment and diesel. * Experience working in teams or alone problem solving, diagnosing, and repairing maintenance conditions in Central Office equipment. * Ability to diagnose circuit trouble, and perform routine testing, including measuring current (and loss), balance, power influence, and noise levels. * Experience in working on a computer in Windows based systems and Microsoft Outlook. * Experience working independently with little supervision. * Experience meeting work deadlines. * Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays. Other Job Requirements: Successful completion and passage of all applicable employment testing and interview. Selected candidate is required to remain in the position for a minimum of 30 months (Time in Title) and 18 months (Time in Location). Preferred Qualifications Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:44:08United StatesCenturyLinkColorado5985BRCOGREELEY, CO28803483http://find.centurylink.jobs/xml/28803483/jobUSATALLAHASSEEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title IP Business Technician Req ID 5992BR Posting Location FL,TALLAHASSEE Business Unit RMG - Southern Region Position Classification Represented Job Description Position Summary: The Business Systems technician sells, installs and maintains all regulated and non-regulated services and equipment offered by CenturyTel including, but not limited to, key systems, PBX, voice mail, and Centrex services (VoIP Technologies), as well as other data and hi-speed internet services to business customers. Functions as a critical point of contact for customer in team sales program with business services counterpart and provides consultative advice to customers with technical questions relating to their total communication needs. Responsibilities: * Install, maintain and relocate all types of systems and services within our product line: including, but not limited to: Key, PBX, Voice Mail, Centrex, or data/broadband services. * Test and repair all systems and services using the proper test equipment. * Work closely with business customers and the Sales Department to ensure proper installation and maintenance of service and equipment, and to match customer needs and demands with Century Tel product and service solutions, as well as providing information and specifications for quotes. * Install and maintain data services and all associated equipment. * Maintain an expert knowledge level of all types of services and systems offered. * Responsible for all repair and returns of equipment and services maintained. * Conduct professional training and instruction for customers on their new systems and services. * Maintain technical proficiency on all services and systems in CenturyTel’s product line, including successful completion of any required technical certification or training. * Design system configurations, software, and hardware for customer; provide this information to team counterpart for pricing and administration. * Maintain inventory of Key/PBX spare parts, etc. May also order equipment, generate material requisitions, repair/return, DESMARS and material received reports. * Monitor competitive activity in assigned area and relay critical information to management and Region Marketing Department for further action. * Actively participate and support all marketing activities. * Conduct effective and courteous communication wth customers and other employees. * Participate in the Sales Take the Lead” program. Assist the Sales Department with quotes and meeting with customers and sales to procure sale of CenturyLink products and services. * Responsible for working installation and repair on a daily basis * Must be able to relate well with customers, employees and other department personnel. * Install and maintain intra-company voice and data solutions and wiring networks. * May perform internet troubleshooting for both residential and business customers. * Assist other technical personnel in the performance of their duties when requested. * Observe all safety rules and regulations. * Perform assigned work independently. * Assume all other duties as assigned. The selection process will be governed in accordance with the local collective bargaining agreement. Closing date for the submission of bids is: May 29, 2012 The selection process will be governed in accordance with the local collective bargaining agreement.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Job Requirements Basic Qualifications: * Associate’s degree in electronics, or the equivalent in training and experience. * Minimum five (5) years’ experience in the following areas or any combination: Installation and maintenance of Key and PBX systems as well as telephone electronics and data systems; Installation and maintenance of DSL and Internet service; Installation and maintenance of access lines; Other relevant technical electronics experience or equivalency. * Minimum two (2) years’ experience with personal computers and computer networking applications. * Previous experience operating various maintenance equipment such as multimeters, line test equipment, special circuit test equipment, voltage and ohm meter, side kick test units, and other hand and power tools. * Technical proficiency to perform the specific work requirements of the job in the particular location. * Ability to obtain and maintain certifications for PBX, VoIP, and Key system communications equipment for installation and maintenance and for other required certifications for new and emerging technologies. * Working knowledge of all associated test equipment used to test and repair all systems and services. * Ability to use laptop PC for troubleshooting systems and maintaining customer record files and critical administrative needs. * Ability to meet the public, make sales calls, conduct seminars, and make presentations to customers. * Above average written and oral communication skills. * Ability to travel overnight as necessary for business requirements and training. * Ability to respond to after hour call-outs, be on stand-by, work overtime, shift, weekends, and holidays as required. * Ability to lift heavy objects as required. * Ability to safely climb poles and use ladders. * Possession of a valid Florida driver’s license. Ability to safely operate company vehicles and equipment, and maintain a safe driving record. * Experience selling, bidding, and interacting with customers; and/or excellent performance in sales incentive programs. * Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner. * Ability to distinguish colors on facilities. Must know the telephone industry standard color code. * Ability to maintain an excellent attendance record.Preferred Qualifications: * Current CCNT, A+, Network+, CCNA, Cisco, Avaya or VoIP certifications. * Nortel and Mitel business system certifications. * Contact Center, Call Pilot, SIP Trunking, and IP Peer Networking. * Experience with VoIP, Ethernet, broadband networks, IP fundamentals, fiber optic training, and other new and emerging technologies including Prism * MS Office experience (Word, Excel, PowerPoint, Visio). * Significant experience selling communications equipment and services. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:44:07United StatesCenturyLinkFlorida5992BRFLTALLAHASSEE, FL28803482http://find.centurylink.jobs/xml/28803482/jobUSAKING OF PRUSSIAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title STRATEGIC ACCOUNT MANAGER Req ID 5982BR Posting Location PA,KING OF PRUSSIA Business Unit Enterprise Markets Group Position Classification Management Job Description Responsible for managing a deck of accounts in the commercial sector. Typically Fortune 1000. Will HUNT and farm within these accounts and develop and maintain relationships from the operational through the ‘C’ level. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. Must provide superior customer service on a day to day basis. Will build and maintain accurate and up to date strategic account plans. Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. Will be required to obtain technical certifications. Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Minimum of 5 years of outside Business to Business technology sales experience in ‘named’ accounts. Minimum of 3 years in Telecommunications sales or related high tech industry. Proficiency with the MS Applications Suite of products; Excel and PowerPoint. Valid Drivers License Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:44:06United StatesCenturyLinkPennsylvania5982BRPAKING OF PRUSSIA, PA28803481http://find.centurylink.jobs/xml/28803481/jobUSANEW BERNTitle NETWORK TECHNICIAN Req ID 5987BR Posting Location NC,NEW BERN Business Unit RMG - Eastern Region Position Classification Represented Job Description The Network Technician will repair and maintain central office, private line, special circuits, pair gains and associated equipment. The technician will maintain span line and jumper-running activity to support service requirements and perform associated duties. Attendance, conduct and performance will be considered in the selection process. Note: Job bids and selection will be administered under mutually agreed upon guidelines of the local labor agreement. Job posting date: May 18, 2012 Job closing date: May 26, 2012 Job Requirements * Must have 2 years experience working with central office switching equipment, special circuits, pair gains, and/or private line testing * Training or equivalent work experience in basic electricity, basic electronics, and data transmission. * Must be able to maneuver and climb ladders, work aloft and lift a minimum of 75 lbs. * May be required to work below ground in close quarters in a controlled environmental vault (CEV) * Possess a valid State driver’s license and an acceptable driving record * Proficient PC skills to include use of Microsoft products, electronic mail, keyboard commands and ability to navigate the Internet * Must be able to visually identify all colors used in telephone cable * Demonstrated analytical problem solving skills * Proven ability to successfully communicate with customers * Ability to work alone on critical problems; often occurs during night hours * Able to work flexible shifts, weekends, overtime, call-outs and stand-by * Working knowledge of DMS and/or 5ESS switches required * Working knowledge of Tellabs 532 DACS, Alcatel 1631 DACS, Cisco routers, Redback networks, Adtran 2800 & 2820 Mux, Nortel and AT&T channel banks Preferences: * Working knowledge of wiring, testing, turnup, and troubleshooting special circuits (DS1, DS3, ISDN, PRI, & Ethernet) using test equipment (Halcyon, TPI, T-Berd, Acterna), mux optioning, Channel Banks, and CMTs. * Outside plant operations or equivalent technical experience. * Working knowledge of company legacy systems (Access Care, CIRAS, ARBS, TTI, CLAS, Procom Plus & NOSA, Ciena, AFC, Calix, Marconi DISC*S & ALU7750) * Working knowledge of radio systems and fiber equipment (Alcatel, Nortel, Adtran) * Working knowledge turning up and troubleshooting T1s, HDSL, Mux Optioning, channel banks and CMTs * Working knowledge of LAN/WAN, routers, and data networking products. * Certifications such as MCP and CCNA/P * Cell site special circuit equipment repair and installation. * Customer premise special circuit repair and installation euipment2012-05-18 20:43:55United StatesCenturyLinkNorth Carolina5987BRNCNEW BERN, NC28803476http://find.centurylink.jobs/xml/28803476/jobUSASAN ANTONIOEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title OPERATIONS TECHNICIAN 3 - FED/NATL Req ID 5993BR Posting Location TX,SAN ANTONIO VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description * Remotely troubleshoot and repair user applications/services<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Respond to the escalation of trouble reports by isolation of problem and mobilization of resources capable of affecting a resolution in a manner which least disrupts customer service · Use software and hardware tools to identify and diagnose network status and performance * Establish and maintain system requirements as identified by customer directives and as coordinated/established with network engineers, security requirements, program management and vendors’ capabilities * Manage and participate in enterprise-level projects encompassing systems, networks, and SAN/NAS storage * Perform system backups and recoveries * Maintain and monitor anti-virus server and clients * Maintain and monitor file, e-mail and backup servers * Implement software patches and security updates as required * React quickly and competently to identify, track, document, escalate, and resolve immediate network vulnerabilities/threats · Conduct risk assessments to identify possible security violations * Assess risk factors and advise on vulnerability to attack from a variety of sources and procedures and methods for protection of systems and applications * Oversee/monitor technical status of systems and equipment to address potential technical problems * Inspect and analyze equipment/systems performance to determine maintenance and repair requirements * Develop and implement detailed standard operations procedures dealing with Network Support Center operations * Provide project status to management * Provide after-hours support on an on-call basis, as required Job Requirements * Six or more years of experience in a client-server environment * Experience in Microsoft products to include Active Directory, SQL Server 05/08, Windows Server 03/08, Office SharePoint Server or Windows SharePoint Services Windows Server Update Services (SMS), and Exchange 2003 and 2007 * Experience in BMC Remedy Demonstrated advanced hardware and software troubleshooting skills * Extensive experience in information systems architecture, computer networking, telecommunications and communications protocols * Demonstrated experience in identifying, troubleshooting and resolving complex problems quickly and effectively * Knowledge of Wide Area Network security requirements and techniques for protecting computer systems/networks from viruses, data tampering, and unauthorized system entry * Knowledge of long haul communications equipment such as SONET, ATM, fiber optical multiplexers and DWDM * Understanding of LAN/WAN software/hardware technical support; familiarity with optical and IP products, particularly Ciena optical and Cisco IP routing devices * Experience with broadband circuit maintenance/restoration, provisioning databases and circuit activations * Demonstrated experience working with cross-functional teams to develop new solutions * Possess advanced interpersonal skills, excellent written and spoken communication skills, project professionalism in all aspects of personal appearance and customer interaction · * Must be able to work both independently and as a team member * Flexibility with regard to work levels and shift accommodation is imperative · Current Top Secret Clearance/SSBI is required * Bachelor’s degree in an Information Technology field preferred * MCSE, CCNA, Security+, GSEC, CISSP certifications strongly desired Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-18 20:43:54United StatesCenturyLinkTexas5993BRTXSAN ANTONIO, TX28803473http://find.centurylink.jobs/xml/28803473/jobUSACOLORADO SPRINGSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title BROADBAND TECH Req ID 5975BR Posting Location CO,COLORADO SPRINGS Business Unit RMG - Mountain Region Position Classification Represented Job Description BROADBAND TECH Job Description Function: Installation and Maintenance – POTS and High Speed Internet Wage Scale: 2 Location: Colorado Springs, Co. Typical Work Hours: Full Time Regular: Based on the needs of our customers Job Responsibilities: * Installs, maintains/repairs and tests residential/small business broadband products such as; High Speed Internet (HSI), Networking, VDSL, Fiber to Prem., IPTV, and High Definition TV. * Work with computer operating systems to install and/or repair home and/or small business standard HSI or networking products. * Analyzes and troubleshoots technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers. * Determines total line quality to customer’s facilities. Evaluating customers’ broadband needs and suggests additional/alternative service as appropriate. * Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. * Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g. multi-meters, HST11) and a laptop. * Read and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps blueprints, diagrams, etc. and performs specified work. Includes POTS, HSI, jack work, inside wiring, etc. * Works with telecom color-coded wires and cables. * Interfaces with customer throughout premise visit. * Employee will be held accountable for customer communication and interaction as well as quality and productivity standardsOther Job Requirements: * Successful completion and passage of all applicable employment testing and interview. * Selected candidate is required to remain in the position for a minimum of 30 months (Time in Title) and 18 months (Time in Location). Job Requirements Basic Job Qualifications: * At least six (6) months within the last 5 years installing, maintaining/repairing, and testing residential/small business broadband products such as; HSI, VDSL, Fiber to Prem., IPTV, and High Definition. * At least six (6) months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters,). * Ability to read, review, interpret and understand technical documents (e.g., schematics, drawings, blueprints, layouts). · Ability to demonstrate knowledge of computer operating systems (i.e., MS 98SE, 2000, XP and above). * Experience cabling various electronic components (e.g., modems, routers, TVs, stereo systems and home entertainment systems). * Experience working with CAT5 and COAX wiring. * Ability to provide efficient, quality customer service to both internal and external customers both face-to-face and over-the-phone. * Ability to recognize and identify sales opportunities that meet the needs of customers and the company including promoting and closing sales of products and services. * Working knowledge of hand and power tools. * Working knowledge of test equipment (e.g., volt-ohm meters, transmission measuring sets). * Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. * Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. * Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. * Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. * Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). * Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. Employment may be contingent upon passage of the strength test. * Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). A valid State driver’s license. * Ability to work varying shifts and hours including mandatory overtime, weekends and holidays.PREFERRED Job Qualifications: * At least eighteen (18) months within the last 5 years installing, maintaining/repairing, and testing residential/small business broadband products such as; HSI, VDSL, Fiber to Prem., IPTV, and High Definition. * Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and closing sales of products and services. * Prior experience working on a computer in a Windows-based system and with Microsoft Outlook. * Prior experience using a body belt and safety straps. * Pole-climbing certification. * Cisco Certifications. * Microsoft CertificationsPREFERRED Internal Job Qualifications: Previous experience as a Network Technician in Local Network Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:49:23United StatesCenturyLinkColorado5975BRCOCOLORADO SPRINGS, CO28766671http://find.centurylink.jobs/xml/28766671/jobUSABELLEFONTAINEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title COMMUNICATIONS TECH-CWA Req ID 5966BR Posting Location OH,BELLEFONTAINE Business Unit RMG - Eastern Region Position Classification Represented Job Description This Communications Technician maintains several central offices in the Bellefontaine<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />,Ohiodistrict. This position is critical to the installation and maintenance of special services circuits, directly affecting service metrics including circuit Mean Time to Repair and HSI order commitment and repair.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ATTN Bidders: The selection process is governed by the local collective bargaining agreement. Job positng date: May 17, 2012 Job removal date: May 24, 2012 Job responsibilities include, but are not limited to * Maintain central office and remotes; monitor, install, maintain and repair all digital/analog equipment such as switching, carrier systems, high-speed Internet, ISDN, span lines, Hi-Caps, fiber optics, data circuits, etc. * Analyze and repair digital equipment using technical meters such as transmission test sets, volt/ohm meters, oscilloscope, TDR's, OTDR's (optical meters), BER test equipment, laptop computers, frequency meters, error rates, and synchronization meters. * Use a variety of test equipment to isolate, identify, and analyze equipment trouble and take appropriate maintenance action. * Comprehend and relate complex circuit descriptions of both analog and digital fields. * Understand flow charts, equipment manuals, technical documentation, and/or computer printouts for the purpose of trouble shooting and maintaining digital and analog systems. * Relate with customers and employees, and other department personnel to resolve technical problems. * Advise the Supervisor of all changes and/or problems on a continuing basis. Perform service orders, trouble resolution, provisioning, and work order routines. * Operate and maintain computer systems and support devices; install and test system upgrades. * Respond to emergency service-affecting situations. Assist in trouble isolation of network and subscriber loop problems. * Maintain and correct records in all related databases. * Participate and perform to minimum standards in the iLead program. * Observe all safety rules and regulations. * Assist other technical personnel in their performance of duties when requested. * Assume all other duties as assigned. Job Requirements · Associates degree in electronics, communications, or a related field or the equivalent in training and experience. · Five years of current experience in a related telephony field or the equivalent in training and experience. · Incumbent must be technically proficient in order to perform the specific work requirements of the job in the particular location. · Basic AC/DC knowledge. · Effective oral and written communication skills, particularly in detailing technical information. · Must be able to carry a minimum of 75 pounds. · Must possess a valid<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Ohiodriver’s license and maintain a safe driving record. · Ability to maintain an excellent attendance record. · Must have capability to distinguish colors on coded records, equipment, and facilities. · Ability to identify and distinguish audible tones/levels. · Must have working knowledge of PC operating systems, including basic computer operational tasks. · Must be able to respond to after hour call-outs, work overtime, shift, weekends, and holidays as required. · Ability to work outside in all weather conditions and at various hours of the day/night. · Ability to adapt quickly to new technology/equipment/platforms. · Travel as required to assist in other work locations or to attend out-of-town training. · Ability to climb towers and ladders to inspect antennas and transmission lines, as required. · Must successfully complete basic competence tests, as required. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Preferred Qualifications: ·C2Pexperience preferred, with an understanding of Centrex and Trunk Translations. · Fujitsu and Alcatel Fiber Optic transport experience. · Network +, A +, CCNA, Microsoft, Cisco certifications. · NGDLC Systems experience. Certification or equivalent training in the maintenance and operation of Tellabs, Calix, Lucent, and Adtran systems. · Certification or equivalent training in networking technology and LAN/WAN equipment such as Ethernet switches, routers, ATM, frame relay, and IP protocols. · Installation and configuration of CPE hardware and software for connection to strategic network services to include frame relay, HiCap, xDSL, and other systems utilized by CenturyLink. · Configure and troubleshoot LAN/WAN systems to include routers, switches, hubs, transceivers, servers, and programming ATM based DSL services. · Knowledge of SS7 networks in theory. · Experience and/or training in copper transmission systems, fiber optics transmission systems, installation, testing and troubleshooting (DSO, DS2, DS3, SONET, PON, etc.). · Ability to analyze the performance of switching and peripheral data systems and initiate corrective action when needed. · Certification or equivalent training in the maintenance and operation of Voice Mail systems. · Experience installing and troubleshooting T1 and DS3 circuits, microwave radios, digital loop carrier, high-speed internet, voice mail systems, E911 equipment, and services. · Knowledge of transmission and supervision characteristics. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:49:12United StatesCenturyLinkOhio5966BROHBELLEFONTAINE, OH28766662http://find.centurylink.jobs/xml/28766662/jobUSAMARYVILLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Cable Splicer Req ID 5945BR Posting Location MO,MARYVILLE Business Unit RMG - Southern Region Position Classification Represented Job Description The Cable Splicer responsibilities include, but are not limited to: * Strive for satisfactory customer service by performing such duties as: cable maintenance, installation, removal, rearrangement and maintenance of single line and associated apparatus equipment, up to and including cross connection to the switching equipment; single & multi channel subscriber carrier systems; performs other related duties. * Build span lines, installing repeaters or doublers and performing tag and test functions on cable pairs to meet HDSL requirements * Observe all safety rules and regulations. * Assist other Technical personnel in the performance of their duties when requested. * Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers. * Actively support sales and marketing related activities * Assume all other duties as assigned.The selection process for this position is governed by a collective bargaining agreement. Attendance, conduct, and performance records will be considered. Closing date for the submission of bids is: May 23, 2012 Job Requirements Basic Qualifications: * Combination of education and relevant work experience totaling two (2) years post-high school or equivalent or two (2) yrs work related experience, or completion of a minimum of 12 college credit hours or job related courses in the curriculum of computer science or electronics, subject to company approval. * Possession of a valid driver's license and abilty to maintain an acceptable driving record. * Ability to meet physical requirements including: distinguishing all colors used in telephone cable; working aloft from ladders, platforms, poles (with climbers), and bucket trucks; lifting, carrying, setting up and securing 28 ft/75 lb ladder; loading/transporting standard nitrogen cylinder. * Ability to work in confined spaces * Strong analytical and problem solving skills. * Ability to work with internal and external customers. * Strong interpersonal communication skills for communicating CenturyLink’s products and services to customers * Ability to work from oral or written instructions with the ability to plan work without direct supervision. * Proficient personal computer operation skills. * Good attendance, work and safety record. * Ability to work outside in all weather conditions and at various hours of the day/night * Ability to respond to after hour call-outs, work overtime, shift, weekends, and holidays as required as a condition of employment. * Ability to travel overnight as necessary for business requirements and training * Neat and legible handwriting.Preferred Qualifications: * Associate degree in electronics or related field. * Knowledge of local cable facilities and fiber networks * Experience in Outside Plant functions. * Experience or training in how to read and interpret outside and subscriber plant facility records. * Electronics training or experience that demonstrates knowledge of AC/DC theory. * Knowledge of analog and digital transmission. * Experience splicing fiber optic cable and reading OTDR. * Knowledgeable of test equipment used to locate and repair trouble. * Ability to maintain and repair entire telephone loop/facilities. * Knowledge of bonding and grounding cell sites and business locations. * Experience using a megger to test cable pairs. * Solid working knowledge of local cable and fiber network Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:49:04United StatesCenturyLinkMissouri5945BRMOMARYVILLE, MO28766660http://find.centurylink.jobs/xml/28766660/jobUSAROANOKE RAPIDSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SUPERVISOR AREA PLANT Req ID 5972BR Posting Location NC,ROANOKE RAPIDS Business Unit RMG - Eastern Region Position Classification Management Job Description The Area Supervisor for the Roanoke Rapids area will manage the following responsibilities:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Ensureshigh level of customer service satisfaction is provided to all consumer, access and business segment customers * Oversees and directs daily operations for the Roanoke Rapids service area, including installation and repair, cable maintenance and DSL/PRISM installation services to ensure service order and repair completion in both fiber and copper environments. * Supervises 16 + technicians (union employees). Responsible for managing employee performance through coaching and guidance, assignments & work load, training, and team dynamics. * Exhibits leadership skills to engage and motivate the workforce, and demonstrates initiative and analytical ability to resolve complex problems. * Performsingquality and productivity reviews, and servesngas point of contact for customer complaints. * Manages monthly departmental budget and expense guidelines * All other duties as assigned. Job Requirements ·Job requires a level of knowledge typically gained through a combination of education and/or relevant experience.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Valid drivers license and acceptable driving record. ·Pro-actively seeks new opportunities to enhance service and maximize operational efficiently. ·Demonstrated ability to support short- and long-term objectives in a team environment. ·Proven interpersonal skills with ability to successfully deal with and create results working with other departments, resources, and internal and external customers. ·Demonstrated initiative and analytical ability to resolve complex problems, and make timely decisions. ·Successful demonstration of verbal, written and oral communication skills. ·Sound understanding of regulated and non-regulated work to ensure accurate coding of completed work assignments. ·Intermediate PC skills using the Microsoft Office Suite, systems and the Internet. Must enjoy working in a fast-paced, results-driven organization while managing multiple projects simultaneously Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:49:04United StatesCenturyLinkNorth Carolina5972BRNCROANOKE RAPIDS, NC28766661http://find.centurylink.jobs/xml/28766661/jobUSASEATTLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ADMINISTRATIVE ASSISTANT 3 Req ID 5974BR Posting Location WA,SEATTLE Business Unit RMG Business Sales & Care Position Classification Management Job Description We have an immediate need for a Executive Administrative Assistant 3. The principal purpose of this position is to provide administrative and executive support to the Area VP of Sales based in Seattle, WA. The successful candidate must be skilled at handling multiple priorities in a fast-paced environment. Assignments typically involve work of a confidential nature and require extensive knowledge of department, business unit and company practices, policies, programs and product lines. Assembles and analyzes information, prepares reports, manuals, agendas, correspondences and memoranda. Coordinates activities across departments. Responsibilities: · Provides comprehensive and pro-active support for the Area VP – Business Sales and acts on their behalf for multiple levels of administrative matters with a high level of professionalism and confidentiality. · Considerable executive-level administrative responsibilities including but not limited to: calendar management; scheduling of meetings; writing/editing speeches and presentations; travel arrangements; project management; and other administrative/managerial duties as required. · Participate in and attend management level meetings and take minutes, as directed. · Receive and screen communications to the Area VP – Business Sales including telephone calls and e-mail messages, and provide assistance using independent judgment to determine those requiring priority attention; prioritize, channel, and facilitate communication throughout the organization to his staff and their subordinates. · Prepare expense reports to ensure accuracy of all account codes for correct payment of expenses. · Constant updating and re-arrangement of appointments on the calendar. · Acts as a liaison with key/high-level internal and external executives. · Some travel may be required Associates degree in a business or secretarial related field, or equivalent administrative, clerical experience. · Minimum three years experience in accounting, clerical or administrative position performing similar duties and responsibilities, or the equivalent in training and experience. · Proficient in Microsoft Office, with particular emphasis on advanced Excel skills. · Strong writing and financial skills. · Effective oral and written communication skills, including professional telephone manner. · Ability to interact well with others and to work well under pressure. · Professional attitude. · Excellent organizational skills with ability to meet multiple deadlines. · Willingness to work extended hours, weekends and holidays, as necessary. · Experience in telecommunications. · Experience in an Executive Administrative role Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:49:02United StatesCenturyLinkWashington5974BRWASEATTLE, WA28766658http://find.centurylink.jobs/xml/28766658/jobUSAWINTER PARKEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Network Engineer II Req ID 5963BR Posting Location FL,WINTER PARK Business Unit Network Operations Position Classification Management Job Description CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations. For more information, visitwww.centurylink.com.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Job Responsibilities: * The main focus of this position is to create/maintain production support for applications used by our primary user groups around network services impacting our external customers. * The primary support will include web tools, scripts, data analysis and reporting in support of user groups involved in Service Delivery, provisioning and activation operations. * This position works extensively with the business operations groups as well as with other support personnel and developers for upstream and downstream systems to problem solve issues for end users of the applications and other systems in service to our external customers. * The supported applications and tools promote efficiency, stability, reliability, and data flow through applications through proactive activities, identifying and analyzing potential improvements toward those ends. * This position requires a unique/specific skill set of programming/analytical skills as well as knowledge of DSL/HSI, MOE, Ethernet, ATM network services and Network Operations. * Other projects involving Oracle and Web development may be assigned. * This position will involve working closely with other members of the NSM Staff to provide technical direction and support. Basic Job Qualifications: * Bachelors Degree in Computer Science or related discipline plus 5 years related experience or equivalent combination of education and experience. * Verbal, written and interpersonal communication skills. Written skills to include demonstrated ability to create and modify process documents, work instruction documents and other documents that are distributed to a wide audience. * Ability to solve complex analytical challenges, independently analyze information and make recommendations based on analysis. * Proven collaborative skills in reaching a team approach to accomplishing work. * Ability to organize and prioritize multiple tasks and meet deadlines. * Proven ability to work in a customer service oriented organization, with working knowledge of Agile development methodologies * Experience using Computer Systems (Skills required include: UNIX, Windows, SQL and shell scripting, as well as the following: Oracle, Perl, C# (.Net), XML, Java, DB/2. * Experience using Windows-based applications including word processing, spreadsheet, and work flow and database software. * Excellent negotiating and persuasive skills * Ability to motivate others, use good teamwork skills, including development of interdepartmental relationships and the ability to make complex decisions. * Demonstrates high personal work standards. * Embraces change, inspires trust, communicates in all directions and a continuous learner * Has a track record as a self starter with the ability to work well with minimal direction and the discipline to meet deadlines on time. Preferred Job Qualifications: * Familiarity with Network Services applications, user groups or their processes and previous experience with the ISYS, MetaSolv and CIRAS databases and/or DSL/HSI provisioning. * Knowledge of development methodologies and ITIL/SDLC principles. * Knowledge of the ATM, Frame Relay and MOE networks. * Knowledge of ISYS, MetaSolv, and CIRAS will be a significant asset * Recent background in Telecommunications Operations Other Job Requirements: * Must be able to prioritize multiple projects and perform under pressure. * Must negotiate timeframes for completion and meet critical deadlines. * Must be willing and able to work with other coworkers to complete job assignments. * Successful completion and passage of all applicable employment testing and interview. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:48:51United StatesCenturyLinkFlorida5963BRFLWINTER PARK, FL28766653http://find.centurylink.jobs/xml/28766653/jobUSACLERMONTEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Customer Service Technician II Req ID 5976BR Posting Location FL,CLERMONT Business Unit RMG - Southern Region Position Classification Represented Job Description We have an immediate opening for a Service Technician to install telephone plant facilities, switched digital television, and high-speed internet at customer premises according to specifications directed and established by CenturyLink procedures. Also to maintain, expand, replace and repair all plant facilities and subscriber apparatus required to provide service to customers. This position interacts directly with CenturyLink customers. The selection process will be governed in accordance with the local collective bargaining agreement. The closing date for submission of bids is: April 19, 2012 Job responsibilities include, but are not limited to: * Perform installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. * Perform maintenance and repair on outside plant facilities. * Climb poles, use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV). * Locate buried telephone cables. * Observe all safety rules and regulations. * Assist other Technical personnel in the performance of their duties when requested. * Convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers. * Actively support sales and marketing related activities. * Assume all other duties as assigned Job Requirements BASIC QUALIFICATIONS * Education: High School Diploma or GED. * Three (3) years of current telecommunications industry experience in one or more of the following areas: installation, maintenance, and repair of aerial, buried and underground wire and cable; switched digital television; High Speed Internet; station equipment. * manhole/paper cable experience with knowledge of how to troubleshoot using the proper test equipment. * Prior experience in a customer facing or customer service operation. * Ability to visually identify all colors used in telephone cable. * Working knowledge of PC’s, including basic computer operational tasks. * Possession of a valid driver’s license, with proven ability e to safely operate company vehicles and equipment, and maintain a safe driving record. * Ability to safely use hooks, ladders, bucket trucks; and to climb poles. * Ability to handle 28-foot extension ladders (up to 75 lbs) and manhole covers (up to 150 lbs). * Ability to work in confined spaces. * Ability to work outside in all weather conditions and at various hours of the day/night. * Ability to respond to after hour call-outs, work overtime, shift, weekends, and holidays as required. * Ability to travel overnight as necessary for business requirements and training. * Strong interpersonal communication skills for communicating CenturyLink’s products and services to customersPREFERRED QUALIFICATIONS: * CCNT, CCNA, Network+, or A+ Certifications. * Training on basic IT and network fundamentals. * Experience in Outside Plant functions. * Experience or training in how to read and interpret outside and subscriber plant facility records. * Internet protocol telephony exposure. * Electronics training or experience that demonstrates knowledge of AC/DC theory. * Knowledge of analog and digital transmission. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:48:51United StatesCenturyLinkFlorida5976BRFLCLERMONT, FL28766652http://find.centurylink.jobs/xml/28766652/jobUSASCAPPOOSEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title PLANT TECHNICIAN Req ID 5970BR Posting Location OR,SCAPPOOSE Business Unit RMG - Northwest Region Position Classification Represented Job Description We have an immediate opening for a Plant Technician who responsibilities are to install telephone plant facilities, switched digital television, and high-speed internet at customer premises according to specifications directed and established by CenturyLink procedures. Also to maintain, expand, replace and repair all plant facilities and subscriber apparatus required to provide service to customers. This position interacts directly with CenturyLink customers and support sales efforts through Take the Lead. Job Responsibilities 1) Install, repair, test, and modify line and station telephone equipment for customers using hand tools, power tools, and computer interfaces. Includes repairs to outside wires and tree trimming, and placing new drops. 2) Inspect subscriber premises to determine the appropriate method of installation. 3) Test newly installed telephone/equipment using testing devices and repairs or replaces faulty equipment. Perform appropriate testing to ensure proper transmission and supervision specifications. 4) Work closely with the DispatchCenter for work assignments such as trouble reports and service orders. Record transmission readings, daily time, and function codes in Work Force Management. 5) Install and maintain subscriber PairGain Devices. 6) Refurbish cable and install facilities within pedestals and/or terminals. 7) Actively support sales and marketing related activities through the Take the Lead Program. 8) Climb poles using either hooks, ladders or bucket trucks, attach terminal boxes and carrier housings, and repair or replace defective lines and auxiliary equipment. 9) Unreel and string aerial lines; install conduits and pole hardware. 10) Pull lines through conduit by hand or with use of a winch. 11) Observe all safety rules and regulations. 12) Correct prints and maintain as-builts in accordance with company practices and policies. 13) Install and maintain video, data, and station wiring and apparatus, maintain loop plant, including analog and digital subscriber carrier. 14) Assist other Technical personnel in the performance of their duties when requested. 15) Transporting, set up, and running of portable generator sets. 16) Locate buried telephone and CATV cables. 17) Installation/troubleshooting of high-speed internet and data networks. 18) Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers. 19) Assume all other duties as assigned. Job Requirements 1) Education: High School Diploma or GED.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />2) Experience: One year of current telecommunications industry experience in one or more of the following areas: installation, maintenance, and repair of aerial, buried and underground wire and cable; telephones; switched digital television; High Speed Internet; building wiring; station equipment; or equivalent in education and training. 3) Incumbent must be technically proficient in order to perform the specific work requirements of the job in the particular location. 4) Must have working knowledge of PC’s, including basic computer operational tasks. 5) Must have strong interpersonal communication skills for communicating CenturyLink’s products and services to customers. 6) Must posses a valid driver’s license, be able to safely operate company vehicles and equipment, and maintain a safe driving record. 7) Must be able to safely use hooks, ladders, bucket trucks; and to climb poles. 8) Must have capability to distinguish colors on facilities. 9) Heavy lifting as required. 10) May work in confined spaces. 11) Ability to work outside in all weather conditions and at various hours of the day/night. 12) Must be able to respond to after hour call-outs, work overtime, shift, weekends, and holidays as required. 13) Must be able to travel overnight as necessary for business requirements and training. 14) Ability to maintain an excellent attendance record. Preferred Qualifications 1) Associate’s Degree in Electronics/Communications. 2) CCNT, CCNA, Network+, or A+ Certifications. 3) Training on basic IT and network fundamentals. 4) Experience in Outside Plant functions. 5) Subscriber carrier training. 6) Pole climbing training. 7) Experience or training in how to read and interpret outside and subscriber plant facility records. 8) Internet protocol telephony exposure. 9) Electronics training or experience that demonstrates knowledge of AC/DC theory. 10) Experience splicing fiber optics. 11) Knowledge of analog and digital transmission. 12) Experience with installation and troubleshooting of high-speed internet services. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:48:39United StatesCenturyLinkOregon5970BRORSCAPPOOSE, OR28766650http://find.centurylink.jobs/xml/28766650/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Analyst II Req ID 5962BR Posting Location LA,MONROE Business Unit Finance Position Classification Management Job Description We have an immediate opening for an Analyst II to create and run queries using SQL and analyze results. The Analyst II is responsible for bill message input/validation and bill due date calculations. The Analyst II will manage various Ensemble tables-QA parameters, bill due date, customer contact numbers, etc. The Analyst II will update cycle folders with due dates and bill message information, run scripts to identify customers for bill messages, and participate in testing and validation of billing system upgrades. The Analyst II will automate manual billing processes. Responsibilities: * Input/validate bill messages in the tables system. * Calculate Regulatory due dates and enter data in to the bill due date table. * Maintain various tables-QA parameters, CCN table, bill due date table. * Prepare for bill audit by organizing cycle information for the bill auditors. * Research production bill message/due date issues reported by bill auditors. * Meet bill message/due date cycle deadlines in a fast paced environment. * Assist trending analyst with cycle revenue variances. * Provide backup for bill statistics analyst as well as other department personnel. * Other duties as assigned. Minimum Qualifications: * Bachelor's degree in Business related field or CIS. * Two or more years experience in Business related field or CIS. * Strong analytical and problem solving skills as well as the ability to multi task. * Excellent working knowledge of personal computers and related software for word processing, spreadsheets and database software (Microsoft Word, Excel, and Access). * Extensive General knowledge of SQL. * Ability to explain revenue impacting variances. * Detail and process oriented with the ability to organize and set priorities. * Ability to complete assignments and begin projects with minimum supervision. * Excellent oral and written communication skills and the ability to interact well with others. * Ability to work overtime as necessary. Preferred Qualifications: * Two or more years experience in the telecommunications industry. * Knowledge of the bill message and bill audit process. * Experience with Ensemble onlines. * Experience in explaining revenue impacting variances. * Advanced Excel and SQL knowledge. * Working knowledge of the Company's operating and billing procedures. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:48:20United StatesCenturyLinkLouisiana5962BRLAMONROE, LA28766642http://find.centurylink.jobs/xml/28766642/jobUSAPORTLANDEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Engineer II Req ID 5968BR Posting Location OR,PORTLAND Business Unit Network Services (Engineering) Position Classification Management Job Description Job Description Title: ENGINEER II Position Responsibilities: Responsible for provisioning facilities to new developments, both residential and commercial, LDA coordination, road move projects, held order resolution, and field assistance for the Portland Metro planning and design organization. Position will require use of all engineering systems to produce outside plant engineering work authorizations for construction of new plant, and replacement of existing plant in aerial, buried, underground, and building entrance environments. Employee will also be required to communicate and coordinate with municipalities, business and residential customers, as well as coordinate construction with other utilities. Employee will also provide support for the Regional Market Group, including installation, cable repair, construction, and contract inspection peers and their direct reports. Job Requirements Job Requirements Required skills: -Minimum 3 years experience in outside plant telecommunications engineering -Minimum 3 years experience using CAD or equivalent to create construction work prints -Minimum 3 years experience in Microsoft Office applications: Excel, Word, Access, PowerPoint -Knowledge of telecommunications plant including aerial, buried, underground, and building entrance environments -Experience creating and procuring right of way permits. -Excellent customer service skills, both internal and external -Complex analytical problem solving skills -Ability to work on a fast pace, high performing team in a rapidly growing and changing environment Preferred skills (but not required): -experience using OSP-FM, Fireworks, Bidmaster, LFACS, JDS, and other Legacy Qwest and / or CenturyLink engineering systems -ability to research and interpret property records to verify existing or procure new easements -ability to read Civil Engineering prints -knowledge of NESC and NEC as it applies to telecommunications -bachelors degree in engineering, business, science, or equivalent Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:48:02United StatesCenturyLinkOregon5968BRORPORTLAND, OR28766640http://find.centurylink.jobs/xml/28766640/jobUSAPELL CITYEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Business System Technician Req ID 5971BR Posting Location AL,PELL CITY Business Unit RMG - Southern Region Position Classification Represented Job Description The fully qualified Business Service Technician installs, rearranges and removes business customer’s equipment including PBX’s, PABX’s, voicemail systems, integrated voice response systems, data equipment, LAN/WAN systems, video teleconferencing equipment, document imaging equipment, and other products and services that may be deployed in the future. The Business Service Technician also performs routine maintenance operations, and locates and corrects faults in such equipment and wiring. Other functions are preparation of records and reports as necessary and handling other generally associated operations. The Business Service Technician assists other craftsmen for training purposes or in case of emergency, and other duties as may be assigned by the Supervisor for the needs of the business. In all customer relations, the Business Service Technician a ctively supports sales and marketing related activities through the iLead Program . Job bidding and selection will be administered under mutually agreed upon guidelines of the local labor agreement. Closing date for the submission of bids is: May 31, 2012 Job Requirements Basic Qualifications: * High school graduate or equivalent; Associates Degree in Electronics, or 2+ years’ work experience in the telecom industry or related field. * Two (2) or more years’ experience working with Customer Purchased Equipment. * Two (2) or more years’ experience maintaining Nortel Meridian/BCM/Norstar systems along with 911 Positron/Plant CML. * Successful completion of ISDN/DSL training with one (1) year of experience in trouble shooting installation of ISDN and DSL service. * Satisfactory completion of company sponsored school in basic electricity (AC and DC), electronics school, or passing of equivalent test * Basic outside plant training, including pole climbing, various technical courses on installation/maintenance of station wiring, and electronic key and PBX or equivalent experience. * Ability to distinguish between all colors; able to work at heights of 20-30 feet; able to work from ladders, platforms or poles; able to lift 50 lbs. from ground level to chest height. * Ability to lift and carry a 75-lb. ladder a distance of 50 feet, extend ladder to the maximum height, brace it on side of pole or building, lower and return it to its original position and replace it on the vehicle. * Ability to work with minimal supervision. * Must possess an acceptable performance, attendance, safety and driving record. * Ability to work overtime and accept call-outs. * Good oral/written communication skills. * Must possess an acceptable work performance, attendance and safety record. * Possession of a valid State driver’s license with an acceptable safety record.Preferred qualifications: * CISCO, CCNT and MCSE certifications. * Working knowledge of MS office products * Basic VoIP knowledge and experience * Basic telephony knowledge and experience * Basic IT and network fundamentals knowledge and experience * AC/DC Electronics training or experience that demonstrates knowledge of AC/DC theory * Analog and digital transmission knowledge and experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:48:00United StatesCenturyLinkAlabama5971BRALPELL CITY, AL28766638http://find.centurylink.jobs/xml/28766638/jobUSASEATTLETitle WORK EFFORT COORDINATOR Req ID 5948BR Posting Location WA,SEATTLE Business Unit Customer Implementation Assurance Position Classification Management Job Description * Responsible for tracking and coordination of field CPE installations for both voice and data customers. * Management of Oracle orders from initiation through deployment and job closure for revenue recognition. * Requires ongoing coordination and management of multiple labor resources, both employee and vendor. * Clear communication skills and baseline knowledge of data networks and CPE products required. Job Requirements * Working knowledge of CPE installations for both voice and data customers. * Working knowledge of Oracle orders from initiation through deployment and job closure for revenue recognition. * Previous experiecne with the coordination and management of multiple labor resources * Clear communication skills * Workgin knowledge of data networks and CPE products required.2012-05-17 19:47:41United StatesCenturyLinkWashington5948BRWASEATTLE, WA28766633http://find.centurylink.jobs/xml/28766633/jobUSAEUSTISEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Central Office Technician Req ID 5973BR Posting Location FL,EUSTIS Business Unit RMG - Southern Region Position Classification Represented Job Description Responsible for the provisioning and maintenance of Central Office circuitry including, but not limited to subscriber loop carrier systems, DSL, POTS, digital and optical muxes.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Repair and maintain central office, special circuits and pair gain equipment primarily working outdoors doing equipment and battery routines and maintenance. Significant daily travel between Eustis, Tavares and Mt Dora will be required. * Responsible for keeping the diesel back up generators in optimum condition. * Change oil, antifreeze and maintain diesel generators. In addition, you will work extensively with AC/DC systems, switches and power monitors. A strong background in electrical and mechanical skills * Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices. * Updates work and maintenance logs through WFA, Word.docs and FOMS databases. * Plans jobs and determines materials and resources needed to complete tasks. * Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in the performance of job duties. * Utilizes knowledge of general input and analysis of ESS translations. * Runs diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment (5ESS, DMS 100, Ericcson, Electronic Data Switching, etc), uses various types of testing devices, e.g. volt-ohm meters, spectrum analyzer, digital communications, data analyzers, etc. * Works varying shifts and hours including possible mandatory overtime, and/or mandatory rotating callouts, weekends and holidays. * Keeps work team and managers informed of status on work tasks, projects, and problems or obstacles. * The selection process will be governed in accordance with the local collective bargaining agreement. Job Requirements Basic Qualifications: * Associates Degree in Electronics or minimum of two (2) years digital CO experience; or completed a minimum of 12 college credit hours of job related courses in computer science or electronics * Working knowledge of DMS 10, DMS 100, Equal Access, Sonet and at least three of the following Digital Loop Carrier/DSLAM equipment (UMC1K, DISC*S, Calix C7, SLC-5, SSCOR, DMS 1 Urban, OPM, Adtran TA3000,TA1148, TA1248, Lucent Stingers) * Valid driver’s license and acceptable driving record * Accept call-outs and overtime as condition of employment; willing to work rotating schedules and weekends; good attendance, work and safety record * Physically able to perform mechanical work (climb/work from ladders) and lift a minimum of 75 lbs and may be required to work in a CEV * Knowledgeable in the installation and maintenance of Special Services circuits * Read and interpret equipment circuit schematics * Perform transmission and noise measurements and make corrective adjustments to equipment * Interpret work prints, Service Orders and drawings; work from oral or written instructions, plan work and work without direct supervision and repair technical problems with minimum supervision * Working knowledge of power system and its operations, digital data communication, long loop line treatment, carrier and span line maintenance, CO Controlled Maintenance” procedures and records, and fiber optics and terminal equipment * Proficient computer skills to include the use of Microsoft products, electronic mail, keyboard commands and ability to navigate the Internet * Must have successfully completed basic electronics certification/training or possess direct documented equivalent work experience and have the ability to visually identify all colors used in telecom equipment. * Ability to successfully complete assigned central office equipment training. * Working knowledge of or 6-12 months experience in trouble shooting or maintaining pair gain equipment. * Working knowledge of or 6-12 months experience in maintaining Nortel DMS100 switch equipment. * Ability to understand and maintain AC/DC electrical systems including closed cell battery strings, electric fans, gas and diesel generators and system grounding requirements. * Working knowledge of span lines and repeater routes that feed pair gain devices. * Self motivated candidate willing and able to work overtime and callout hours as needed for service recovery. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-17 19:47:34United StatesCenturyLinkFlorida5973BRFLEUSTIS, FL28766631http://find.centurylink.jobs/xml/28766631/jobUSADUBLINEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Provisioning Technician 1 Req ID 5942BR Posting Location OH,DUBLIN Business Unit Network Services (Engineering) Position Classification Management Job Description * Build and activation of provisioning services sold by CenturyLink. Services include Internet, Ethernet, MPLS, etc. * Works well with internal customers in sales and engineering to see start and complete orders in a timely manner. * Coordinate with appropriate departments to verify customer requirements, testing and installation. Coordinate with Field Operations and Sales as needed to facilitate delivery. * May serve as primary internal point of contact for service delivery. * Works on installation or reconfiguration on network routers as well as configuring customer CPE. * Serves as a point of contact for orders within the service delivery organization. * Coordinates with other departments and vendors to ensure on-time delivery of data services to customers. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Minimum Qualifications: * Associate degree, or equivalent education and experience. * Min 3 yrs related experience in specific area or equivalent technical certification (e.g., CCNA or related) Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:06:01United StatesCenturyLinkOhio5942BROHDUBLIN, OH28739628http://find.centurylink.jobs/xml/28739628/jobUSADES MOINESEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title MGR LOCAL NETWORK PLANNING & CAPACITY I Req ID 5952BR Posting Location IA,DES MOINES Business Unit Network Services (Engineering) Position Classification Management Job Description This position manages the planning and capacity management functions for the Midwest Local Regional Planning team. This team is responsible for the planning and capacity management of all local network elements, including Data, IOF/Transport, Switch, OSP/Access, and Space/Power in order to efficiently and effectively deploy the network to residential and business customers while providing adequate capacity on the network. This position is required to lead by collaboration and to make sound decisions that strategically move the team to meet corporate objectives of migrating towards an Ethernet-centric network that is application agnostic, driving fiber closer to customers, expanding the broadband footprint, improving speeds, and network reliability.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Job Requirements Basic Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Minimum 7-10 years direct management of people in the Planning, Engineering or related function or field. * Minimum 5-7 years telecommunication experience in Network Planning or Engineering or related field or the equivalent in training and experience. * Proficiency in Microsoft Office, PowerPoint and Excel (Crucial skills to support the environment properly). * Capability of understanding and communicating complex technical concepts to non-technical individuals. * Ability to delegate and track work within a multi-functional team. * Ability to manage last minute requests and tight deadlines. * Ability to build relationships and partner across multiple organizations. * Ability to manage a budget, both capital and expense. Preferred Qualifications: * Understanding of Core Data Network, to include Ethernet and ATM technologies. * Understanding of the Core Transport Network and the Access Network * Understanding of digital switching topologies to include circuit, packet, and soft switch. * Familiarity with technologies and network topologies for the delivery of IPTV Video services, DSL, and Ethernet services. * Familiarity of job planning narratives.Leadership training and understanding of working collaboratively Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:56United StatesCenturyLinkIowa5952BRIADES MOINES, IA28739625http://find.centurylink.jobs/xml/28739625/jobUSAOLIVE BRANCHEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title CUSTOMER CARE CONSULTANT Req ID 5957BR Posting Location MS,OLIVE BRANCH Business Unit RMG - Southern Region Position Classification Management Job Description We are currently seeking a Customer Care Consultant in our Olive Branch, MS office. Be responsible for handling customer service and repair calls for our service. Also get an opportunity to make sales and earn incentives! As a customer care consultant, the applicant will be responsible for taking care of our customers needs and delivering great service. The consultant will handle billing issues in person and over the phone, take payments, and be responsible for ethically maintaining and exceeding a monthly sales quota. Responsibilities: Interact with customers in person or by telephone to process telephone and other telecommunications-related orders for new installations, disconnections, moves, adds, long distance carrier changes, customer record maintenance, and other telephone service arrangement. Complete and process service orders as needed ensure timely installation or service for the customer. Sell products and services to customers coming into the customer care location and provide information on products to meet their current and future requirements. Meet assigned goals for sales, quality assurance and other performance goals and quotas as assigned. Receive customer payments for current or future service billings in the form of cash, personal checks, or credit /debit cards. Respond to customer requests for information regarding billing. Answer service or billing questions and resolve issues regarding local telephone service. Utilize appropriate judgment and follow Company policies when applying billing adjustments to ensure customer satisfaction. Keep abreast of and adhere to CenturyLink service offerings, promotions, policies and procedures. Post payments received from walk-in customers, night drop boxes, post office, pay station, pay phones or other sources in the appropriate database system Balance cash drawers, and prepare bank deposits. Forward daily cash balancing worksheets to the appropriate location for recording and processing following established Company policies and procedures. Perform monthly cash reconciliation's and work with the corporate offices to resolve any identified cash discrepancies. Demonstrate telephone services, equipment, accessories, or Internet service displays featured in the customer care location as time allows. Explain what our services do and guide customers in exploring and test-driving services to help them discover the best ones for them. Provide Company forms and other supplies to pay station collection sites to ensure the appropriate forms are available at the payment location. The non-essential functions below are representative of other duties that may be performed by this position as time permits. Incumbents may be required to perform any combination or all of these non-essential functions: Open, sort and distribute mail. Monitor and maintain inventory levels of office supplies for department use. Initiate purchase orders as necessary to meet office supply requirements. Prepare, process and track requisitions and purchase orders using the Envision database system which may also include entering, receiving and shipping. Enter employee time into the Envision database system to include hours charged to a specific Work Order or Service Request. Enter data into electronic database systems as required to maintain logs and records of department activities. High school diploma or GED. Minimum one year customer service or general office experience or the equivalent in training and experience. Six months proven sales experience; preferably in a quota or commission driven environment. Working knowledge of mainframe and personal computers and related software to include database applications, word processing and spreadsheets. Good verbal and interpersonal communication skills to interact with customers and company personnel in a professional manner. Ability to sell customers an intangible product face-to-face. Ability to gain knowledge of CenturyLink’s service order systems, billing system, treatment and collection systems, and cash entry systems. Ability to gain knowledge of telephone services available, customer service policies and procedures, as well as policies and procedures of related departments and to comply with all. Experience handling cash payments and balancing a cash drawer. Preferred Qualifications: Knowledge of the telecommunications industry and how it operates Ability to sell customers an intangible product. Be an integral part of the action and grow with us as we lead the communications industry into the future. Take command of your career: submit your interest today! At CenturyLink we believe in investing in our employees. Strong benefits and salary packages, tuition reimbursement, and a variety of performance incentives are only the beginning. CenturyLink is proud to be an EEO/AA employer. We value diversity and maintain a drug-free workplace. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:44United StatesCenturyLinkMississippi5957BRMSOLIVE BRANCH, MS28739623http://find.centurylink.jobs/xml/28739623/jobUSAJENAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ENGINEER II Req ID 5949BR Posting Location LA,JENA Business Unit Network Services (Engineering) Position Classification Management Job Description ·Provide management and direction for the Network Services disciplines within the Division whose charter is to determine and define plant requirements and engineer solutions to meet requested service requirements. ·Responsible to develop the strategies and plans to accomplish CenturyLink’s objectives in the capital construction program. ·Applies approved technologies and architectures for application to specific requirements for plant addition to respond to requirements for growth and /or new services. ·Develop, and define plans for the implementation of new plant construction or modification of existing facilities to meet new or increased service demands or improve operating efficiencies. ·Prepare plans and specifications, to include gathering of field data, for new or additions to telecommunications systems through mathematical calculations of such functions as: transmission parameters, equipment transfers, modulation schemes, multiplex schemes and switching functions. ·Assure that the most feasible, practical and economical means to accomplish an objective is identified and that any alternatives are also defined for management evaluation. ·Perform competitive intelligence gathering and comparative assessment of approved vendor’s equipment capabilities and offerings. ·Conduct formal meetings and/or presentations regarding engineering and construction plans for the receipt of pricing proposals or bids as required. ·Stay abreast of industry issues and technologies through continuing education and participation in industry forums. ·Assist, as required, other departments by providing engineering designs, cost estimates, studies, and analyses or by otherwise providing technical solutions or documentation to provide service to a customer or assist the operation and maintenance of the plant. ·Provide cost data to be used in support of the capital construction budgets for implementation of designs, new services, technologies, and industry requirements. ·Develop project support requirements by identifying the scope of effort required by all parties involved and defining the total project requirements, communicating then to all parties and monitoring progress and cost and producing periodic reports. ·Perform mathematical and statistical analyses and develop reports concerning the results of certain engineering and construction activities to determine the variance to established performance objectives. ·Monitor and control project expenditures, preparing progress reports, defining problems encountered, beyond the incumbent’s authority, and provide recommended solutions to management. ·Oversee the installation/construction and testing of plant facilities by making on-site inspections and acceptance testing to ensure acceptable system performance. ·Ensure that the documentation reflects the actual plant as-built data by onsite inspection and that it is correctly recorded in the CPR. ·Make field visits and contacts to obtain the necessary permits and easements to place plant facilities along with preparing and filing the required documents. ·Provide technical assistance and information on pertinent plant issues that affect the region/division operating environment. ·Communicate results of cost analysis and provide direction on implementation and the network impact related to major plant additions and rearrangements. ·Provide assistance to sales and marketing to communicate network functionality, features, strategies and evolutions to major accounts. ·Communicate requirements and define the application of materials in the network to obtain the best cost, and maintain professional working relationships with each vendor. ·Specify, define and develop plans, requirements and configurations for plant additions to include switching, transport, and access equipment as well as cable and wire additions for assigned discipline. Projects range from a few thousand to several million. ·Acquire, define and communicate the criteria associated with plant additions– evaluate and define the options available to obtain the most efficient engineering solution. ·The incumbent must possess understanding and vision of the communications industry – stay abreast of industry issues and direction of CenturyLink's executive management - weigh technical attributes to determine and recommend the most appropriate technology/architecture to deploy for any given set of criteria. Job Requirements <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Basic Qualifications: * Bachelors degree in Engineering or related field or the equivalent in training and experience. * Minimum 3 years telecommunications, engineering, or network planning or equivalent in training and experience. * Working knowledge of network topologies spanning the switching, access, and transport portions of the network including equipment installation and power requirements. * Working knowledge of digital switching topics such as space division switching, time division switching, blocking probability functions, and multistage switching. * Working knowledge of next-generation digital loop carrier systems, and analog and digital subscriber carrier. * In-depth knowledge of ISP/OSP equipment and designs. * Detailed knowledge of access interface standards specified in Bellcore TR-57, TR008, and TR-303. * Understand digital transmission topics such as PAM, PCM, Nyquist theorem, line coding, framing techniques, and time division multiplexing. * Familiar with circuit and packet switching, IEEE 802.X protocols, OSI reference model, ISDN, frame relay, SONET, MPLS and ATM switching. * Working knowledge of, and the ability to, perform economic analysis including internal rate of return analysis, discounted payback period, net present value, profit index, buy-vs.-lease analysis, cost-benefit analysis, and breakeven analysis. * Prepare written and oral reports on new services, technologies, and industry issues. * Valid Driver's License, with a satisfactory driving record. Preferred Qualifications: * Understand digital transmission topics such as PAM, PCM, Nyquist theorem, line coding, framing techniques, and time division multiplexing. * Detailed knowledge of the SS7 protocol, CCS network architecture, trunk signaling, and transaction processing requirements as specified in Bellcore TR-394 and TR-317; the function of the LIDB service; and operation of the 800 database service. * Detailed knowledge of the Advanced Intelligent Network, requirements for deploying AIN, the AIN call processing models, and AIN network nodes (SCP, STP, SSP, IP, SN, etc). Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:37United StatesCenturyLinkLouisiana5949BRLAJENA, LA28739620http://find.centurylink.jobs/xml/28739620/jobUSADAVENPORTEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Network Technician Req ID 5954BR Posting Location IA,DAVENPORT Business Unit RMG - Midwest Region Position Classification Represented Job Description <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Location:Davenport, IA ·Analyzes and troubleshoots basic technical problems or issues. ·Reviews and discusses service order requirements and equipment requests with customers, evaluating customers’ telecommunication needs and suggesting additional/alternative service as appropriate. ·Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits and DSL). Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. ·Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). ·Performs continuity and/or conformance testing. ·Reads and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. from supervisor or other designated employees and performs specified work. ·Works with telecom color-coded wires and cables. ·Able to repair cut cable of all sizes. Other Job Requirements: ·Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays. ·Successful completion and passage of all applicable employment testing and interview. ·Selected candidate is required to remain in the position for a minimum of 30 months (Time in Title) and 18 months (Time in Location). Job Requirements ·At least six (6) months of experience within the last five years installing, maintaining/repairing, and testing residential/small business telecommunication service, both POTS and DSL.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·At least six (6) months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. ·Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, oscilloscopes). Working knowledge of hand and power tools. ·Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets). Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. ·Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. ·Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. ·Employee will be held accountable for customer communication and interaction as measured by the Customer Transaction Service (CTS) score card. ·Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. ·Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). ·Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. ·A valid State driver’s license with a current satisfactory driving record. ·Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Performs splicing functions on all other types of outside plant facilities where the work requires cable sheath openings. Preferred Qualifications: At least 12 months experience within the last five years installing, repairing/maintaining, and testing residential/small business telecommunication service (POTS and DSL), including Design Services. ·At least 12 months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. ·At least 12 months experience within the last five years splicing copper and/or fiber in an underground, aerial, or buried environment. ·Ability to read, review, interpret and understand technical documents (e.g., schematics, drawings, blueprints, layouts). ·Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and closing sales of products and services. ·Prior experience working on a computer in a Windows-based system and with Microsoft Outlook. ·Prior experience using a body belt and safety straps. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:26United StatesCenturyLinkIowa5954BRIADAVENPORT, IA28739619http://find.centurylink.jobs/xml/28739619/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Senior Analyst Req ID 4383BR Posting Location LA,MONROE Business Unit Finance Position Classification Management Job Description We have a need for a Senior Analyst, Regional Markets Finance responsible for providing consolidated reporting and analysis for Regional Markets group. Ensure timely and accurate management reporting, planning and strategy coordination, decision support, issue identification, performance metrics, analytics business case coordination, and pricing oversight. Responsibilities: * Developing and preparing monthly and quarterly management reporting for use by the executive team. * Partnering with the business to continually understand key business issues and develop reporting and analysis to enable success in the business. * Coordinating the budgeting and forecasting processes within Finance and with our external clients. * Drive accountability for financial results. Minimum Qualifications: * Bachelor's degree in Accounting or other business related field. * Minimum of five to eight years in accounting, financial reporting, and compliance areas or related experience. * Demonstrated leadership experience. * Excellent oral and written communication skills. Preferred Qualifications: * MBA * CPA * Experience in Excel, Access (VBA a plus) and SQL. * Experience in telecommunications. * Knowledge of CenturyLink's billing systems, data warehouse and SAP. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:16United StatesCenturyLinkLouisiana4383BRLAMONROE, LA28739612http://find.centurylink.jobs/xml/28739612/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Director Human Resources Req ID 5944BR Posting Location LA,MONROE Business Unit Human Resources Position Classification Management Job Description We have an immediate need for a Director of Human Resources, responsible for leadership and coordination of CenturyLink Human Resource functions in support of major corporate and business units. This position directs the operations and activities of HR staff by providing strategic direction and leadership. This position is located in Monroe, Louisiana and offers an annual bonus and a relocation package. Responsibilities: * Partner with executive team and management to understand business needs and optimize human resources support to business operations. * Grow talent with a focus on great hiring and creating a high performing, high potential staff. * Provide timely and effective HR subject matter expertise and one-on-one coaching on leadership, decision-making and communication style. * Work collaboratively with HR colleagues to executive programs such as succession planning, performance development, talent management and individual development. * Collaborate with HR leaders to drive organizational design and change management. * Maintain effective business relationships with key business unit representatives. * Drive the implementation of company-wide initiatives as well as business unit level initiatives. * Consult with Manager Human Resources and HR Business Partners as necessary regarding employee dispute resolutions, employee discipline and other employee relations matters. * Effectively communicate, work with senior leaders to send clear and consistent messages, strong writing skills, facilitate organizational restructuring, drive change and facilitate the dissemination of information. * Support and/or drive end-to-end people strategies for large, complex business units. Job Requirements Minimum Requirements: * Minimum of 10 years of progressive experience in HR departmental management to include the support of major corporate or business unit functions * Undergraduate degree with a focus on Human Resources or equivalent * Demonstrated organization and leadership skills associated with supervision or project management experience * Experience researching, compiling and analyzing information required for issue resolution or program enhancement recommendations * Generalist background with broad knowledge of employment, compensation, organizational planning, employee relations, and training and development * Able to work successfully and productively in a team environment or independently and deal with multi-tasks effectively * Strong ability to perform well and be unfailingly diplomatic in a high pressure and complex environment * Excellent problem-solving skills with the ability to envision and deliver innovative solutions * Proven analytical, planning, and organizing skills * Excellent communication and interpersonal skills with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse workforce * Excellent in written and verbal communication skills * Results and people oriented, but have sound judgment and the ability to balance other business considerations * High energy level, ability to multitask, establish priorities, work independently * Ability to establish credibility and be decisive * Ability to develop HR programs and policies based on business new requirements * Strong project management, time management, and leadership skills * Able to manage multitask work in a strong-paced environment * Ability to mentor and supervise staff * Able to work alone on a broad variety of projects * Willingness to work additional hours in order to meet tight deadlines * Demonstrate a high level of personal credibility by possessing a track record of success, earning trust, instilling confidence in others, builds strong relationships with constituents, demonstrates integrity, asks important questions, frames complex ideas in useful ways, takes appropriate risks, provides candid observations, and offers alternative perspectives on business issues * Strong knowledge of Human Resources practices, the structure of the overall organization and finance principles Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:14United StatesCenturyLinkLouisiana5944BRLAMONROE, LA28739611http://find.centurylink.jobs/xml/28739611/jobUSAMINNEAPOLISEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Sr Network Engineer - Security Services Req ID 5947BR Posting Location MN,MINNEAPOLIS Business Unit Network Operations Position Classification Management Job Description CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations. For more information, visitwww.centurylink.com.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This position is a senior role implementing Managed Security Services (MSS) in a Security Operations Center (SOC) environment. The SOC function is to provide customers with constant monitoring, protection, prevention, and detection services as well as reporting and incident analysis based on events collected from multiple sources. This position will be responsible for providing the technical expertise to help design and implement a SIEM (Security Information and Event Manager) solution forone or more of the following services: firewall, IDPS, antivirus management, vulnerability scanning, authentication, secure email, and incident response. Basic Qualifications: * Bachelor’s Degree in Engineering, similar field and/or 6+ yrs of related work experience or equivalent combination of education and experience. * Advanced knowledge and understanding of IP solutions and Networking. * Administrator experience for any SIEM application. * Ability to develop and implement SIEM use cases based on event correlation and specific business requirements. * Ability to create SIEM reports and dashboard deliverables based on event correlation. * Ability to work independently, delegate work tasks, train and mentor less experienced engineers. Preferred Qualifications: * Experience as an ArcSight administrator - 2+ years. * Knowledge in intrusion detection/prevention systems (IDPS) applications – Sourcefire preferred. * Knowledge in vulnerability scanning (VS) products. * Knowledge in gateway or server based antivirus management (AV) platforms and/or applications. * Knowledge in firewall (FW) applications – Fortinet and Juniper preferred. * Excellent incident reporting skills are desired; forensics background is a plus. * System administration experience for the infrastructure (s) utilized to manage the various services listed above (IDPS, VS, AV, FW). * The ability to provide consulting, policy reviews, training, security audits and advisories, as well as support for malware/DDoS attacks, internal compromises, and other malicious events is a plus. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:08United StatesCenturyLinkMinnesota5947BRMNMINNEAPOLIS, MN28739606http://find.centurylink.jobs/xml/28739606/jobUSALA CROSSEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title COORDINATOR 2 Req ID 5950BR Posting Location WI,LA CROSSE Business Unit RMG Consumer Customer Care Position Classification Management Job Description Location:La Crosse, WI Job Description: Under minimal supervision, the Coordinator 2 performs and coordinates complex assignments and tasks to ensure the accurate and timely completion of department projects consistent with department goals and objectives. * Plan, organize, and coordinate projects and work activities to meet established department guidelines and changing priorities within the department. * Duties vary and are complex requiring extensive knowledge of the department and its operating procedures. * May be required to assist with operating budget preparation and analysis. * May be required to assist in the preparation of budget variance reports or researching budgeting items. * Develop and recommend processes and procedures to enhance department workflow. * Prepares and maintains a wide variety of word processing, spreadsheet, database, and graphics documents in support of the department. * Streamline data formats and may develop new worksheets, databases, or other software tools to facilitate data entry and tracking. * Coordinates various assigned project activities that may include gathering and reviewing a variety of data using company resources, compiling and formatting data to a finished product, and getting necessary approvals in order to meet requirement management timelines. * Ensure compliance of CenturyLink’s policies and procedures for company personnel, vendors, and customers. * Communicate with other departments and department staff regarding project requirements, timelines, or project-related information. May perform special projects or other duties as assigned. * May provide work direction or scheduling for other department staff. * Act as a technical resource for other less experienced staff. Job Requirements Basic Qualifications: * Associates degree in business or a related field or the equivalent in training and education. * Minimum four years business experience in specific area related to job responsibilities or the equivalent in training and experience. * Highly proficient in the use of various office equipment, mainframe and personal computers, and related software to include word processing, spreadsheets and databases including the use of advanced features such as macros, pivot tables, etc. * Experience that demonstrates organizational and leadership skills associated with project management. * Demonstrated ability to work well under pressure and handle multiple projects/objectives. * Strong problem solving skills. * Must possess excellent verbal and written communication skills. * Ability to independently exercise sound judgment and ensure that issues are brought to the attention of appropriate staff members. * Willingness to work overtime hours as needed to meet required timelines. * Ability to establish and maintain effective working relationships with individuals from all levels of the organization and a variety of external vendors. Preferred Qualifications: * High level knowledge of Microsoft Office products. * Experience with web page design and maintenance. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:03United StatesCenturyLinkWisconsin5950BRWILA CROSSE, WI28739604http://find.centurylink.jobs/xml/28739604/jobUSAMINNEAPOLISEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SUPV NROC-Network Operations Req ID 5956BR Posting Location MN,MINNEAPOLIS Business Unit Network Operations Position Classification Management Job Description The NFC, (Network Facility Center)Supervisor Network Operationsposition provides direct supervision for Service Assurance Technicians (SAT). Service Assurance Technicians provideproactive and reactive network surveillance, monitoring, troubleshooting, coordination and restoration of service affecting or potentially affecting network events/issues. The technician also analyzes and diagnoses the output of the network to determine the end-to-end status of the network and its elemental components. They also provide technical assistance to field maintenance personnel, trouble tracking, coordination, notification, escalation, and documentation to resolve events/issues efficiently minimizing network impact. This position is responsible for providing Superior Service”. Technicians take appropriate action if network capacity and/or configuration is creating blocking. The incumbent works with vendors, LECs, Voice & Data repair organizations, as well as other internal CenturyLink workgroups. This information is not all inclusive of the entire job responsibilities.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Primary Supervisory Responsibilities: * Responsible for scheduling day-to-day activities. Assigns tasks, checks work, develops schedules and may perform individual tasks related to group. * Provides supervision and support to work functions assigned within the position’s area of responsibility. * Ensures that adequate staffing is in place to handle the work function assigned to the position’s area of responsibility. * Monitors individual employee performance on an ongoing basis. Responsible for conducting formal reviews with employees under this position’s supervision, as required in the Company’s policy on performance evaluation. * Acts as the primary point of contact on issues that require escalation.Manage escalations, provide updates to escalations, own and drive resolution within team our outside team.Monitors, evaluates, and takes corrective action necessary to meet or exceed objectives assigned to his or her area of responsibility. * Assist in planning and implementing new procedures promptly, allowing employees the ability to carry out their responsibilities. * Assists in the selection and training of employees within the NFC. * Promotes good employee relations through effective communication and support of Company, Network and department policies. * Review daily reports relating to area of responsibility, taking corrective action required to obtain objectives. Reports issues that can affect the overall performance of the NFC. * Provide weekly and monthly reports to management on team metrics and performance. * Administers company policies and monitors the daily results, costs, and methods of NFC work group. * Ensures that all functions are performed in a timely fashion and meet corporate and departmental specifications. * Be available for after hour's escalations/engagement by employees, customers or management (On Call rotation duties). * Other duties as assigned. Job Requirements Basic Qualifications: <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Experience in a supervisory role with demonstrated success in managing a team of 10 or more employees. Coaching and leading the teams to meet/exceed set objectives and the needs of the business. * Verbal and written communication skills, self development orientation, initiative, delegation, development of subordinates and setting of work standard * Knowledge of PC applications (Microsoft Office, Internet Explorer, Microsoft Outlook, SAP). Utilize Microsoft Word and Microsoft Outlook to document and communicate business information. * Utilize Microsoft Excel to create spreadsheets, generate department performance reports, and analyze report data. * Demonstrated high personal work standards. * Must be able to develop and implement new processes and procedures that will increase productivity while lowering cost. * Must possess strong planning, organizing, and implementing skills, along with conflict resolution and negotiation skills. * Possess high integrity and ethical behavior and hold others to same standards. Preferred Qualifications: * Experienced supervision in a bargained for environment. * 5 plus years of supervisory experience in network operations or customer contact environment overseeing employees responsible for managing network support issues. * Proven ability to work in a dynamic team environment with ever changing requirements and ability to adapt quickly to those changes. * Associate degree in a related field or equivalent work experience. Typically 5 years of relevant experience. * Knowledge of various network applications (NMA, WFA-C, WFA-DO). Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:01United StatesCenturyLinkMinnesota5956BRMNMINNEAPOLIS, MN28739602http://find.centurylink.jobs/xml/28739602/jobUSACHARLOTTESVILLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title RETAIL SALES CONSULTANT Req ID 5941BR Posting Location VA,CHARLOTTESVILLE Business Unit RMG - Southern Region Position Classification Management Job Description The Retail Sales Consultant is responsible for interacting with individual residential and small business customers, either in person or by telephone, for the purpose of collecting, posting, depositing and reconciling customer payments received by the customer care location including pay stations, night deposit boxes, pay telephones or other sources as necessary. In addition, this position will provide service to customers by means of processing service requests, billing issue resolution and sales of new products and services. Generate revenue by promoting, demonstrating and selling features, products and services to new and existing accounts. Responsibilities: Interact with customers in person or by telephone to process orders for new installations, disconnections, moves, adds, long distance carrier changes, customer record maintenance, and other telephone service arrangement. Complete and process service orders as needed to ensure timely installation or service for the customer. Sell products and services to customers coming into the customer care location and provide information on products to meet their current and future requirements. Meet assigned goals for sales, quality assurance and other performance goals and quotas as assigned. Receive customer payments for current or future service billings in the form of cash, personal checks, or credit /debit cards. Update the Customer Service Database system for billing address corrections or other information as needed to ensure accurate and up-to-date records. Respond to customer requests for information regarding billing. Answer service or billing questions and resolve issues regarding local telephone service. Utilize appropriate judgment and follow Company policies when applying billing adjustments to ensure customer satisfaction. Keep abreast of and adhere to CenturyLink’s service offerings, promotions, policies and procedures. Post payments received from walk-in customers, night drop boxes, post office, pay station, pay phones or other sources in the appropriate database system Balance cash drawers, prepare bank deposit and other sources. Forward daily cash balancing worksheets to the appropriate location for recording and processing following established Company policies and procedures. Perform monthly cash reconciliation's and work with the corporate offices to resolve any identified cash discrepancies. Demonstrate telephone services, equipment, accessories, or Internet service displays featured in the customer care location as time allows. Explain what our services do and guide customers in exploring and test-driving services to help them discover the best ones for them. Document and maintain appropriate customer documentation as necessary. Process service orders for miscellaneous changes such as PIC changes, optional calling features, service additions or deletions, etc. Provide high-level trouble-shooting for customers with repair issues. Facilitate scheduling repair appointments as necessary. Provide Company forms and other supplies to pay station collection sites to ensure the appropriate forms are available at the payment location. Make changes in the Customer Service Database system for billing address corrections or other information as needed. The non-essential functions below are representative of other duties that may be performed by this position as time permits. Incumbents may be required to perform any combination or all of these non-essential functions. Open, sort and distribute mail. Monitor and maintain inventory levels of office supplies for department use. Initiate purchase orders as necessary to meet office supply requirements. Prepare, process and track requisitions and purchase orders using the Envision database system which may also include entering, receiving and shipping. Enter employee time into the Envision database system to include hours charged to a specific Work Order or Service Request. Enter data into electronic database systems as required to maintain logs and records of department activities. Perform special projects or other duties as assigned. Job Requirements: High school diploma or GED. Minimum one year customer service or general office experience or the equivalent in training and experience. Working knowledge of mainframe and personal computers and related software to include database applications, word processing and spreadsheets. Good verbal and interpersonal communication skills to interact with customers and company personnel in a professional manner. Preferred Qualifications: Experience in telecommunications customer service. Experience handling cash payments and balancing a cash drawer. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:00United StatesCenturyLinkVirginia5941BRVACHARLOTTESVILLE, VA28739601http://find.centurylink.jobs/xml/28739601/jobUSACOLORADO SPRINGSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title IPTV SERVICES ENGINEER Req ID 5955BR Posting Location CO,COLORADO SPRINGS Business Unit RMG - Mountain Region Position Classification Management Job Description Job Description: We have an immediate need for an IPTV Services Engineer who will be responsible for engineering, implementing, researching, developing, trouble shooting and maintaining an IPTV video infrastructure (Including Microsoft Mediaroom). Job Functions: * Support IPTV video operating center including researching, fixing and clearing trouble tickets. * Engineer, implement, and support Video Head-End equipment: Satellite Dishes, Antennas,Receivers, Encoders, etc. * Engineer, implement, and support Video Network equipment: Routers, Switches, DSLAMs, Residential Gateways, etc. * Engineer, implement, and support the Microsoft Mediaroom IPTV Middleware System. This system includes the following technologies: 1)Windows Server 2003 & 2008, 2)Active Directory, 3) IIS, 4)SQL Server 2005 & 2008, * SMS\SCCM, 6)MOM\SCOM, 7)Certificate Infrastructures,etc. * Manage and stage content with programmers including DRM, AD insertions, blackouts, Video On Demand. * Develop and maintain change control process for integrated IPTV solution including software, middleware, encoders, DRM and set tops. Schedule and perform routine maintenance. * Understand and support physical delivery architecture including; ADSL2+, VDSL2, Bonded, GPON. Assume other duties as assigned. Job Requirements * Bachelors degree in Computer Science, IT, IS or related technical field (or equivalent work experience). * Strong verbal and written communication skills. * Valid driver's license and acceptable driving record required. * 2+ years experience in a minimum of one of the following four specialty areas: * A. Microsoft Engineer – Expertise in design, implementation, and support of Microsoft network and application infrastructures. MCSE type. * B. Microsoft Developer – Expertise in design and development of leading-edge business solutions with Microsoft tools, technologies, platforms, and the Windows operating system. MCSD type. * C. Network Engineer - Expertise in design, implementation, and support of Network infrastructures. * D. Head-End / Video Engineer - Expertise in design, implementation, and support of Video Infrastructures, especially IP-based infrastructures. Preferred: * IPTV experience, especially Microsoft Mediaroom. * Video Head-End experience. * Network Routing and switching experience. * The following Microsoft certifications: MCSE, MCDBA, MCSD, MCAD, MCPD, MCITP. * The following network certifications: CCNA, CCNP, CCIE, or Alcatel-Lucent router certs. * SBE or other video based certifications * Knowledge of alternate areas such as Linux, scripting, television operations Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:05:00United StatesCenturyLinkColorado5955BRCOCOLORADO SPRINGS, CO28739599http://find.centurylink.jobs/xml/28739599/jobUSAVILLE PLATTEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SR CUSTOMER CONSULTANT Req ID 5940BR Posting Location LA,VILLE PLATTE Business Unit RMG - Southern Region Position Classification Management Job Description We have an immediate need for a Sr. Customer Consultant. Do you think you have what it takes? This position will perform all functions listed below for a Retail Sales Consultant position but will also perform lead duties and responsibilities consistent with the position of Sr. Customer Consultant. Job Responsibilities: • Provide world class customer service • Primary point of contact for customers calling or visiting our stores to purchase CenturyLink products and services. o Sell products and services to customers coming into the customer care location and provide information on products and services to meet their current and future requirements. o Meet assigned goals for sales, quality assurance and other performance goals and quotas as assigned. o Demonstrate telecommunication services, equipment, accessories, or Internet service displays featured in the customer care location as time allows. o Explain what our services do and guide customers in exploring and test-driving services to help them discover the best ones for them. • Receive customer payments for current or future service billings in the form of cash, personal checks, or credit /debit cards. o Post payments received from walk-in customers, night drop boxes, post office, pay station, pay phones or other sources in the appropriate database system o Balance cash drawers, and prepare bank deposits. o Complete daily cash balancing worksheets and process following established Company policies and procedures. o Perform cash reconciliations and work with the manager to resolve any identified cash discrepancies. • Interact with customers to process orders for new installations, disconnections, moves, adds, long distance carrier changes, customer record maintenance, and other telecommunication service arrangement. o Complete and process service orders as needed to ensure timely installation or service for the customer. • Keep abreast of and adhere to CenturyLink’s service offerings, promotions, policies and procedures. • Respond to customer requests for information regarding billing. o Answer service or billing questions and resolve issues regarding local telecommunication services. o Utilize appropriate judgment and follow Company policies when applying billing adjustments to ensure customer satisfaction. Job Requirements: • Must be able to travel 40-50% and have reliable transportation. • Valid Driver’s License • Ability to act with high integrity, accept responsibility and maintain accountability. • Exceptional customer focus with an emphasis on enhancing the customer experience. • Exceptional communication and interpersonal skills. • Willingness to work flexible hours including evenings, weekends, holidays and overtime. • Will need to be flexible to work at various stores to provide coverage as needed for necessary length of time (may require overnight and longer periods of time). • Proficient computer skills including email, internet, and Microsoft applications. • Ability to work well as a member of a team and establish positive working relationships. • Prior retail or sales experience in a customer facing environment. • Proven history of meeting or exceeding sales quotas or goals. • Previous experience in a Supervisory role. An assessment is required as part of the application process and it will take 45-50 minutes to complete. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:04:56United StatesCenturyLinkLouisiana5940BRLAVILLE PLATTE, LA28739591http://find.centurylink.jobs/xml/28739591/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Analyst II Req ID 5943BR Posting Location LA,MONROE Business Unit Finance Position Classification Management Job Description We have an immediate opening for an Analyst II responsible for Corporate reporting to various areas. The Analyst II will ensure timely and accurate management reporting, assisting with reporting requests, and any needed analytics/variance analysis. Responsibilities: * Producing monthly, quarterly, yearly budget versus actual, outlook versus actual, actual versus actual reports for various areas within CenturyLink. * Producing annual budget reports/schedules. * Assist end users in reporting to help satisfy their business needs. * Generate special ad hoc reports and perform analysis as requested by supervisor, business partners/clients, and other business unit stakeholders. * Assist as needed with any external reporting requirements. * Other duties as assigned. Minimum Requirements: * Bachelor's degree in Finance or Accounting. * Minimum of two years related experience. * Excellent and effective communications (oral and written) and well defined interpersonal skills with the ability to positively interact with company personnel as well as external contacts. * Strong financial and analytical skills. * Good working knowledge of Excel. * Ability to ensure confidentiality of information. * Ability to coordinate multiple tasks. * Ability to work overtime and travel as necessary. Preferred Qualifications: * Knowledge of SAP. * Knowledge of BPC. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:04:43United StatesCenturyLinkLouisiana5943BRLAMONROE, LA28739575http://find.centurylink.jobs/xml/28739575/jobUSABERLINEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SR ENGINEER Req ID 5946BR Posting Location WI,BERLIN WI,WEYAUWEGA Business Unit Network Services (Engineering) Position Classification Management Job Description Job Description Apply both Inside Plant and Outside Plant engineering disciplines to plan, develop, design, and implement communications systems, networks and plant facilities to accommodate demands for growth and new services in the most practical and economical manner, consistent with achieving the business and service objectives of the Communications Group. E valuates approved technologies and architectures for application to specific requirements for plant additions to respond to requirements for growth and /or new services. Design, develop, and define plans for the implementation of new plant construction or modification of existing facilities to meet new or increased service demands or improve operating efficiencies. Performs network designs, to include gathering of field data, for new or additions to telecommunications systems through mathematical calculations of such functions as: transmission parameters, equipment transfers, modulation schemes, multiplex schemes and switching functions. Assure that the most feasible, practical and economical means to accomplish an objective is identified and that any alternatives are also defined for management evaluation Performs competitive intelligence gathering and comparative assessment of approved vendor’s equipment capabilities and offerings. When required, conduct formal meetings and/or presentations regarding engineering and construction plans for the receipt of pricing proposals or bids. Stay abreast of industry issues and technologies through continuing education and participation in industry forums. Assist, as required, other departments by providing engineering design, cost estimates, studies, and analysis or by otherwise providing technical solutions or documentation to provide service to a customer or assist the operation and maintenance of the plant. Provide cost data to be used in support of the capital construction budgets for implementation of designs, new services, technologies, and industry requirements. Develop project support requirements by identifying the scope of effort required by all parties involved and defining the total project requirements, communicating then to all parties and monitoring progress and cost and producing periodic reports. Perform mathematical and statistical analysis and develop reports concerning the results of certain engineering and construction activities to determine the variance to established performance objectives. Monitor and control project expenditures, preparing progress reports, defining problems encountered, beyond the incumbent’s authority, and provide recommended solutions to management. Oversee the installation/construction and testing of plant facilities by making on-site inspections and acceptance testing to ensure acceptable system performance. Ensure that the documentation reflects the actual plant as-built by onsite inspection and that it is correctly recorded in the CPR. Make field visits and contacts to obtain the necessary permits and easements to place plant facilities along with preparing and filing the required documents. Job Requirements Job Requirements Basic Qualifications: Detailed knowledge of next-generation digital loop carrier systems, and analog and digital subscriber carrier. Detailed knowledge of DSLAM equipment and technologies for purposes of deploying DSL to customers (central office based and remote based) Detailed knowledge of access interface standards specified in Bellcore TR-57, TR-008, and TR-303. Working knowledge of SONET, ATM and IP transmission as it relates to serving Access (ISP) equipment. Working knowledge of circuit and packet switching, X.25 and X.75 protocols, IEEE 802.X protocols, OSI reference model, ISDN, frame relay, SONET, and ATM switching. Detailed knowledge of, and the ability to, perform economic analysis including internal rate of return analysis, discounted payback period, net present value, profit index, buy-vs.-lease analysis, cost-benefit analysis, and breakeven analysis. Understand RUS procedures as they relate to the Communications Group’s construction program. Prepare written and oral reports regarding capital construction requirements and associated engineering and construction issues. Preferred Qualifications: Detailed knowledge and experience with CenturyLink programs, including, but not limited to: Fireworks, Bidmaster, NDFOS, WORPM, MARTENS. Detailed knowledge of the Access Network, including architectural topologies of the various SONET and ethernet-based networks deployed within CenturyLink Position Classification Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-16 20:04:41United StatesCenturyLinkWisconsin5946BRWIBERLIN, WI28739571http://find.centurylink.jobs/xml/28739571/jobUSAALBUQUERQUEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title NETWORK TECHNICIAN-INCIDENTAL Req ID 5925BR Posting Location NM,ALBUQUERQUE Business Unit RMG - South Western Region Position Classification Represented Job Description This is an "incidental" position working no more than 850 hours annually with no benefits. Network Technician All Types: Works with telecom color-coded wires and cables. Works with basic electricity, as it relates to telecommunications. Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Employee is responsible for positive customer communication and interaction. Provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Complete designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands. Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Experience working on a computer in a Windows-based system and with Microsoft Outlook. Installation and Maintenance: Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS). Read and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps blueprints, diagrams, etc. and performs specified work including jack installation, wiring, etc. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). Reviews and discusses service order requirements and equipment requests with customers, evaluating customers' broadband needs in addition to recognizing and suggesting additional/alternative service as appropriate. Analyzes and troubleshoots basic technical problems or issues. Cable/Repair Maintenance: Maintains/repairs and tests copper cable and/or fiber optic cable in an underground, aerial, or buried environment. Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters), in the construction and repair of outside plant facilities. Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant. Locates and repairs air leaks in aerial, underground, and/or buried cable. Locates, splices, repairs and rearranges cable and cable conductors in buildings and aerial or buried plant. Initiates or performs cable cuts, transfer projects, and/or load balance cuts, and issues necessary cuts to prevent blocking. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Line Crew: Performs construction work (e.g., digging holes, placing poles, laying cable and conduit in the ground). Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, 188A, Sidekick, etc.), in the construction and repair of outside plant facilities. Operates and/or maintains heavy-duty equipment (e.g., tractors, backhoes, trenchers) and hydraulic equipment (e.g., forklifts, aerial lifts, pallet jacks). Dismantles, moves, or removes aerial, underground or building wire or cable and associated equipment or hardware. Joins, repairs, and rearranges cable conductors in utility holes. Uses Life Support equipment to check utility holes for gas, pumps water and other debris from utility holes. Pumps water and other debris from utility holes. Performs various splicing functions on new cable and wire. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Reads and interprets work orders, cable/construction prints, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives work orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Splicing / Construction: Responsible for splicing and maintaining copper and fiber for the Qwest network. Performs various splicing functions on new cable and wire. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Performs splicing functions on all other types of outside plant facilities where the work requires cable sheath openings. Analyzes and troubleshoots basic technical problems or issues. Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant. Dismantles, moves, or removes aerial, underground or building wire or cable and associated equipment or hardware. Works with heavy-duty power equipment (e.g., compressors, pumps, blowers) and hand tools in the construction and repair of outside plant facilities. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). Operates and/or maintains heavy-duty equipment (e.g., tractors, backhoes, trenchers) and hydraulic equipment (e.g., forklifts, aerial lifts, pallet jacks). Reads and interprets construction prints, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives work orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. National Electrical Safety Code Inspection and Correction (Oregon): Inspection of Qwest outside plant facilities to ensure compliance with the National Electrical Safety Code. Correction of NESC non-compliant residential/small business telephone service and the subsequent testing of equipment and the service to ensure proper installation. Job Requirements Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, oscilloscopes). Ability to read, review, interprets and understands technical documents (e.g., schematics, drawings, blueprints, layouts). Working knowledge of hand and power tools. Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. Employment may be contingent upon passage of the strength test. Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). A valid State driver’s license with a current satisfactory driving record. Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays. Preferred: At least 12 months experience within the last five years installing, repairing/maintaining, and testing residential/small business telecommunication service (POTS and DSL), including Design Services. Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and closing sales of products and services. Prior experience working on a computer in a Windows-based system and with Microsoft Outlook. Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets). Prior experience using a body belt and safety straps. Pole-climbing certification. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:12:58United StatesCenturyLinkNew Mexico5925BRNMALBUQUERQUE, NM28706157http://find.centurylink.jobs/xml/28706157/jobUSAHERNDONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Principal Engineer - Federal Req ID 5932BR Posting Location VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description Description:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Engineers metro fiber network for customer network ·Performs engineering work and applied research, development, and design of new products ·Designs, fabricates, modifies, and evaluates equipment and devices ·Analyzes equipment to establish operating data and conducts experimental tests ·Develops network performance metrics and analyzes results ·Makes recommendation on network upgrades ·Serves as primary focal point and Subject Matter Expert (SME) to the Government for engineering activities ·Applies advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues ·Leads the development, evaluation and implementation of new and innovative principles, processes and applications ·Provides advanced technical leadership in design, analysis and problem-solving efforts to a special design team, technical review team or problem resolution team ·Works independently and has considerable latitude in defining and pursuing special advanced engineering projects ·Initiates and executes advanced research and development activities of great importance to the future of the company with minimal supervision and review ·Acts as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutions ·Provide technical guidance in the following areas: o Network development (design and installation) o Operations and Maintenance (O&M) o Network management and performance o Transition implementation and migration o Test and acceptance o Technology insertion o Configuration management and control o Quality Assurance (QA) o Quality Control (QC) o Program planning (policies and procedures) o Customer support, business case analysis, proposal development, master schedule, network architecture, and security) Job Requirements ·Security Clearance: Current TS/SCI is required ·Bachelor’s degree (Master’s preferred) in Engineering, a related field, or equivalent experience ·Experience with SONET equipment and networks required ·Experience with wavelength division multiplexing ·Knowledge of optical dispersion and experience with dispersion testing ·Knowledge of Ciena, Nortel, Lucent and/or Cisco equipment ·At least five years applicable engineering design experience ·Minimum of eight years (ten years preferred) of relevant telecommunications engineering experience ·Must have a clean driving record<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Certifications desired in ITIL Foundations and CCNA/CCNP/CCSP Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:12:53United StatesCenturyLinkVirginia5932BRVAHERNDON, VA28706146http://find.centurylink.jobs/xml/28706146/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title LEAD IT ENGINEER Req ID 5900BR Posting Location LA,MONROE Business Unit Information Technology Position Classification Management Job Description Job Responsibilities: ·Responsible for all day to day operation and Linux, Solaris and AIX administration activities. ·Responsible for assuring system availability and performance of all Linux, Solaris and AIX systems. ·Directs and coordinates UNIX activities including system installs, patching to go with application and business needs. ·Participates in network, storage, and backup discussions for the business. ·Provide top level support for customer problems and requests. ·Install, update and maintain applications, middleware, system management tools, operating systems and network in the Linux, Solaris and AIX environment. ·Able to effectively lead small internal projects. Job Requirements ·5+ years of experience as UNIX Systems Administration including administration, installation, upgrading, migration, configuration, and troubleshooting ·Experience supporting LINUX, Solaris and AIX systems preferred ·Patch installation for Systems and hardware. ·Upgrades, installs, configuration and administration for the latest security and monitoring tools. ·Experience in SAN Storage, Disk Management, and disk mirroring. ·Availability & performance analysis / monitoring. ·Strong background in scripting ·Advanced application troubleshooting ·Disaster Recovery procedures and backup/recovery processes ·Strong background in system tuning. ·Must be able to work independently but also as an integral part of the team environment. ·Knowledge of HP-UX a plus <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:12:52United StatesCenturyLinkLouisiana5900BRLAMONROE, LA28706144http://find.centurylink.jobs/xml/28706144/jobUSAMARSHALLEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Network Technician Req ID 5924BR Posting Location MN,MARSHALL Business Unit RMG - Midwest Region Position Classification Represented Job Description Function: Installation and Maintenance, Splicing and Cable Maintenance Classifcation:Part-Time Seasonalemployees will work a minimum of 1,150 hours per calendar year and may not be scheduled during the slow work season as determined by the manager. If hired after January 1st, the minimum number of hours to be worked will be prorated for the number of weeks remaining in the calendar year. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Analyzes and troubleshoots basic technical problems or issues. * Reviews and discusses service order requirements and equipment requests with customers, evaluating customers’ telecommunication needs and suggesting additional/alternative service as appropriate. * Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits and HSI). * Initiates or performs cable cuts, transfer projects, and/or load balance cuts, and issues necessary to prevent blocking. * Runs cross-connects. * Reviews, interprets and works with information on trunk orders, facility orders, message trunk orders, network design orders and/or circuit layout orders. * Tests and checks equipment and/or assists other employees in testing and checking equipment. * Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. * Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). * Performs continuity and/or conformance testing. * Reads and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. from supervisor or other designated employees and performs specified work. * Works with telecom color-coded wires and cables. * Able to repair cut cable of all sizes. Job Requirements * At least six (6) months of experience within the last five years installing, maintaining/repairing, and testing residential/small business telecommunication service, both POTS and HSI.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * At least six (6) months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, oscilloscopes). * Working knowledge of hand and power tools. * Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets). * Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. * Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. * Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. * Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. * Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. * Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. * Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). * Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. * Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). * A valid State driver’s license with a current satisfactory driving record, CDL preferred. * Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. * Performs splicing functions on all other types of outside plant facilities where the work requires cable sheath openings. * At least 12 months experience within the last five years installing, repairing/maintaining, and testing residential/small business/government telecommunication service (POTS and HSI), including Design Services. * At least 12 months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * At least 12 months experience within the last five years splicing copper and fiber in an underground, aerial, or buried environment. * Knowledge of CenturyLink data bases (FOMS, WFAC, WFADO, LFACS, PMAP). * Ability to read, review, interprets and understands technical documents (e.g., schematics, drawings, blueprints, layouts). * Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and closing sales of products and services. * Prior experience working on a computer in a Windows-based system and with Microsoft Outlook. * Prior experience using a body belt and safety straps. * Pole-climbing certification. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:12:50United StatesCenturyLinkMinnesota5924BRMNMARSHALL, MN28706138http://find.centurylink.jobs/xml/28706138/jobUSAPORT CHARLOTTEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title RETAIL SALES CONSULTANT Req ID 5935BR Posting Location FL,PORT CHARLOTTE Business Unit RMG - Southern Region Position Classification Management Job Description The Retail Sales Consultant is responsible for interacting with individual residential and small business customers, either in person or by telephone, for the purpose of collecting, posting, depositing and reconciling customer payments received by the customer care location including pay stations, night deposit boxes, pay telephones or other sources as necessary. In addition, this position will provide service to customers by means of processing service requests, billing issue resolution and sales of new products and services. Generate revenue by promoting, demonstrating and selling features, products and services to new and existing accounts. Location: Port Charlotte, FL Responsibilities: Interact with customers in person or by telephone to process orders for new installations, disconnections, moves, adds, long distance carrier changes, customer record maintenance, and other telephone service arrangement. Complete and process service orders as needed to ensure timely installation or service for the customer. Sell products and services to customers coming into the customer care location and provide information on products to meet their current and future requirements. Meet assigned goals for sales, quality assurance and other performance goals and quotas as assigned. Receive customer payments for current or future service billings in the form of cash, personal checks, or credit /debit cards. Update the Customer Service Database system for billing address corrections or other information as needed to ensure accurate and up-to-date records. Respond to customer requests for information regarding billing. Answer service or billing questions and resolve issues regarding local telephone service. Utilize appropriate judgment and follow Company policies when applying billing adjustments to ensure customer satisfaction. Keep abreast of and adhere to CenturyLink’s service offerings, promotions, policies and procedures. Post payments received from walk-in customers, night drop boxes, post office, pay station, pay phones or other sources in the appropriate database system Balance cash drawers, prepare bank deposit and other sources. Forward daily cash balancing worksheets to the appropriate location for recording and processing following established Company policies and procedures. Perform monthly cash reconciliation's and work with the corporate offices to resolve any identified cash discrepancies. Demonstrate telephone services, equipment, accessories, or Internet service displays featured in the customer care location as time allows. Explain what our services do and guide customers in exploring and test-driving services to help them discover the best ones for them. Document and maintain appropriate customer documentation as necessary. Process service orders for miscellaneous changes such as PIC changes, optional calling features, service additions or deletions, etc. Provide high-level trouble-shooting for customers with repair issues. Facilitate scheduling repair appointments as necessary. Provide Company forms and other supplies to pay station collection sites to ensure the appropriate forms are available at the payment location. Make changes in the Customer Service Database system for billing address corrections or other information as needed. The non-essential functions below are representative of other duties that may be performed by this position as time permits. Incumbents may be required to perform any combination or all of these non-essential functions. Open, sort and distribute mail. Monitor and maintain inventory levels of office supplies for department use. Initiate purchase orders as necessary to meet office supply requirements. Prepare, process and track requisitions and purchase orders using the Envision database system which may also include entering, receiving and shipping. Enter employee time into the Envision database system to include hours charged to a specific Work Order or Service Request. Enter data into electronic database systems as required to maintain logs and records of department activities. Perform special projects or other duties as assigned. Job Requirements: High school diploma or GED. Minimum one year customer service or general office experience or the equivalent in training and experience. Working knowledge of mainframe and personal computers and related software to include database applications, word processing and spreadsheets. Good verbal and interpersonal communication skills to interact with customers and company personnel in a professional manner. Preferred Qualifications: Experience in telecommunications customer service. Experience handling cash payments and balancing a cash drawer. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:12:47United StatesCenturyLinkFlorida5935BRFLPORT CHARLOTTE, FL28706133http://find.centurylink.jobs/xml/28706133/jobUSAMONROETitle INVOICE AUDITOR Req ID 5926BR Posting Location LA,MONROE Business Unit Customer Implementation Assurance Position Classification Management Job Description Position Purpose and Nature of Work:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> To recover savings from inaccurately billed invoices. Auditing invoices received from CenturyLink contract locators prior to payment processing. Hours: Monday - Friday 8:00 am to 5:00 pm Job Duties: · Check invoices received from the contract locating companies in all CenturyLink regions for discrepancies. · Coordinate with CenturyLink Supervisors, Managers and inspectors to verify approvals on hourly billed tickets and mark & standby’s, Interface with Vendors to receive corrected invoices and to ensure accuracy of invoices. · Tracking and reporting of invoices, billing discrepancies and recovery of invoices. · Auditing locate vendor invoices · Coordinate with supervisors, managers and inspectors to receive hourly approval · Coordinate with locate vendors on correcting discrepancies on invoices. · Tracking and reporting invoice information. · Ensuring accuracy of invoices received prior to payment. Estimated recovery for invoice discrepancies across all regions is $32K per month. · Contract locate vendors, area plant supervisors, area operations managers, contract inspectors and accounts payable. · Ability to work with little supervision. · Numerous audits are received via group mailbox on a daily basis. · Auditing process documents and templates were created and should be followed. · If approvals are not received and we have reached our deadline the approval must be sent or discrepancies sent to the vendor. · Individual needs to be able to determine if approval is needed for billing charges based on the contract for the vendor in a specified state. Job Requirements Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Must be proficient in Microsoft Excel, Good verbal and written communication skills, detail oriented and ability to work with minimal supervision. Minimum requirements: · High School Diploma or GED · Excellent and effective communication (oral and written) and interpersonal skills · Strong organizational skills and attention to details. · Experience or training in the operations of all office equipment · Proficient in the use of personal computers and related software to include Excel, Word, and Outlook. Preferred qualifications: · Customer Service · Accounts payable experience2012-05-15 19:12:24United StatesCenturyLinkLouisiana5926BRLAMONROE, LA28706127http://find.centurylink.jobs/xml/28706127/jobUSAMINNEAPOLISEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SERVICE ASSURANCE TECHNICIAN Req ID 5937BR Posting Location MN,MINNEAPOLIS Business Unit Network Operations Position Classification Represented Job Description The Service Assurance Technician (SAT) provides proactive and reactive network surveillance, monitoring, troubleshooting, coordination and restoration of service affecting or potentially affecting network events/issues. The technician also analyzes and diagnoses the output of the network to determine the end-to-end status of the network and its elemental components. They also provide technical assistance to field maintenance personnel, trouble tracking, coordination, notification, escalation, and documentation to resolve events/issues efficiently minimizing network impact. This position is responsible for providing Superior Service”. Technicians take appropriate action if network capacity and/or configuration is creating blocking. The incumbent works with vendors, LECs, Voice & Data repair organizations, as well as other internal CenturyLink workgroups. This information is not all inclusive of the entire job responsibilities.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Knowledge: * Experience working on maintenance assignments related to network equipment to resolve trouble tickets. * Basic knowledge of IP architecture and IP routing. * Knowledge of DS0/DS1/DS3, SONET, DWDM * Understanding of circuits and troubleshooting practices. * Experience working with software and hardware tools to remotely identify and diagnose network problems. * Previous experience troubleshooting complex network problems involving power, network hardware, routers, CSU, or carrier services. * Has ability to understand and isolate physical layer problems. * Knowledge of TCP/IP, routing protocols, and IP addressing. * Experience Cisco, NORTEL, Tellabs, and Ciena GUI’s. * Candidates with testing or design background are encouraged to apply General Work Competencies / Abilities: * Apply excellent customer service skills. * The desire to work in a complex and fast-paced 24x7 call center. * Demonstrated proficiency with trouble ticketing applications as well as other internal tools. * The ability to work off hours/weekends and during holidays. * Experience Mentoring/Training/Coaching less experienced employees. * Answer inbound calls and/or redirect calls to proper CenturyLink organization if required. * Create trouble ticket which summarizes reported trouble. Troubleshooting skills with investigation and resolution. * Initiate internal escalations on customer’s behalf and provide follow up. * Work in an extremely detailed environment where following explicit processes is paramount to the success of your responsibilities. * Ability to work independently with minimal supervision. * Ability to manage multiple tasks on time, including ticket administration, communications, and follow up activities. * Ability to learn in an ‘on-the-job’ training environment. Ability to work all shifts in a 7x24x365 environment Job Requirements Preferred Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * 3+ year of technical customer call center experience. * Associate degree in Engineering, Electronics, Networks or related technical or vocational education or equivalent experience or 5+ years of related work experience. * Network certifications are a plus. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:12:14United StatesCenturyLinkMinnesota5937BRMNMINNEAPOLIS, MN28706124http://find.centurylink.jobs/xml/28706124/jobUSANEW CENTURYEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title TECH SUPPORT TECHNICIAN 1 - BUS REPAIR Req ID 5930BR Posting Location KS,NEW CENTURY Business Unit Customer Implementation Assurance Position Classification Management Job Description The Tech Support Tech 1 answer inbound telephone inquiries from business customers and troubleshoots voice related issues by performing activities either with direct assistance or by appropriate referral. The primary job duties involve troubleshooting and creating trouble tickets for small and large CenturyLink customers.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Job Tier:Regular Full Time Job Functions and Qualifications: · Responsible for providing service/ sales support within the Small and Large Business customer base. · Excellent customer service experience and working knowledge of Centurylink ticketing applications are essential for this position. · Responsible for conducting effective trouble shooting and routing of repair tickets · Responsible for up selling CenturyLink products and services. · Our associates work flexible work schedules in a 24/7 call center, including evenings, weekends, and holidays · Strong PC/ data entry knowledge and experience · Excellent customer service skills · Ability to work in a team environment · Must be 18 years or older · Telecommunications and sales experience a plus Location City: 600 New Century Pkwy, New Century, KS 66031 Be an integral part of the action and grow with us as we lead the communications industry into the future. Together, we make it greener on our side. So take command of your career: submit your interest today! Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:11:47United StatesCenturyLinkKansas5930BRKSNEW CENTURY, KS28706121http://find.centurylink.jobs/xml/28706121/jobUSALA CROSSEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title OPERATIONS TECHNICIAN 3 Req ID 5929BR Posting Location WI,LA CROSSE Business Unit Network Operations Position Classification Management Job Description * Act as technical leader for the network operations center team and as a SME (Subject Matter Expert) on network and customer related issues<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Take lead in major service outages and other service affecting activities. Advise inter-department groups of occurrences and ensure progress towards resolution. Perform case management function on outages as required. * Handle internal/external customer escalations via phone, Remedy tickets or email and escalate further any customer-related issues to the appropriate group or manager as necessary. * Develop, maintain, and assist with providing initial training for new employees. * Provide technical information or direction for less experienced employees as assigned. * Analyze current network support processes and update as needed and/or refer priority issues to management. * Special projects and other duties as assigned. Job Requirements Job Requirements:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Associate’s degree in Information Technology, Communications Networking and/or Electronics or related field or the equivalent in training and experience * Minimum 6 years of experience in network equipment maintenance or support or the equivalent in training, experience and education * Minimum of 3 years of experience required in specific wireline network equipment maintenance. * Minimum of 5 years data service provider network experience * Excellent verbal and written communications skills required. * Willingness to attend vendor-specific data product training required. * Preferred Qualifications * Bachelor's degree in Information Technology, Communications Networking or related field. * Cisco, Juniper or ALU certifications. * Experience in advance data network testing and troubleshooting as a SME (Subject Matter Expert). * Experience in working with engineering teams and vendors. * Vendor certifications related to Data/Ethernet equipment and/or networks. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:11:46United StatesCenturyLinkWisconsin5929BRWILA CROSSE, WI28706120http://find.centurylink.jobs/xml/28706120/jobUSAOZARKEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title PART-TIME: CUSTOMER CARE ASSOCIATE Req ID 5936BR Posting Location AL,OZARK Business Unit RMG - Southern Region Position Classification Represented Job Description PART-TIME Customer Care Associate: This position is responsible for interacting with individual residential and small business customers, either in person or by telephone, for the purpose of collecting, posting, depositing and reconciling customer payments received by the customer care location including pay stations, night deposit boxes, pay telephones or other sources as necessary. In addition, this position will provide service to customers by means of processing service requests, billing issue resolution and sales of new products and services. Generate revenue by promoting, demonstrating and selling features, products and services to new and existing accounts. Job Requirements: Minimum Knowledge, Skills, Education and Experience Required for the incumbent to be successful in the job: 1) High school diploma or GED. 2) Minimum one year customer service or general office experience or the equivalent in training and experience. 3) Six months proven sales experience; preferably in a quota or commission driven environment. 4) Previous inside sales, telemarketing, retail sales, and/or call center experience. 5) Working knowledge of mainframe and personal computers and related software to include database applications, word processing and spreadsheets. 6) Good verbal and interpersonal communication skills to interact with customers and company personnel in a professional manner. 7) Ability to sell customers an intangible product face-to-face. 8) Ability to gain knowledge of CenturyLink's service order systems, billing system, treatment and collection systems, and cash entry systems. 9) Ability to gain knowledge of telephone services available, customer service policies and procedures, as well as policies and procedures of related departments and to comply with all. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:11:43United StatesCenturyLinkAlabama5936BRALOZARK, AL28706116http://find.centurylink.jobs/xml/28706116/jobUSASALT LAKE CITYTitle SUPV RETENTION Req ID 5848BR Posting Location UT,SALT LAKE CITY Business Unit RMG Consumer Customer Care Position Classification Management Job Description SUPERVISOR RETENTION – CONSUMERsupervises and directs all employees who report to this position as well as support all employees and supervisors within the Retention department. Responsible for scheduling day-to-day activities, handling disconnect/downgrade calls, and back office completion of customer calls. Assist with hiring and coaching to improvement. Ensure compliance, consistent application with Customer Service Policies, and Procedures as well as company’s Telecom policies. Responsibilities:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> 1) Provides supervision and support to work functions assigned within the position’s area of responsibility. 2) Ensures that adequate staffing is in place to handle the work function assigned to the position’s area of responsibility. 3) Monitors individual employee performance on an ongoing basis. Responsible for conducting formal reviews with employees under this position’s supervision, as required in the Company’s policy on performance evaluation. 4) Acts as the primary point of contact on customer issues that require escalation. 5) Monitors, evaluates, and takes corrective action necessary to meet or exceed objectives assigned to his or her area of responsibility by the Retention Manager. 6) Assist Corporate and Region Customer Service Staff in planning and implementing new procedures promptly, allowing Customer Service employees the ability to carry out their responsibilities. 7) Assists in the selection and training of new employees within the Customer Service Center. 8) Promotes good employee relations through effective communication and support of Customer Service and Telecom policies. 9) Review daily reports relating to area of responsibility, taking corrective action required to obtain objectives. Reports to the Retention Manager issues that can affect the overall performance of the Customer Service Center. 10) Other duties as assigned. Job Requirements Minimum Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> 1) Associate’s Degree in Business or a related field or the equivalent in training and experience. 2) Minimum of 5 years customer service, call center, and/or collections experience or equivalent experience. 3) Experience directing and monitoring the work of others. 4) Effective oral and written communications skills. Preferred Qualifications: 1) Experience supervising and training subordinates. 2) Formal training or the successful completion of company sponsored courses relating to: · Employee Supervision · Sales/Revenue Generation · Credit/collections · Workforce Management · Customer Relations 3) Working knowledge of terminal applications used within the Customer Service Center (both mainframe and personal computer). 4) Telecommunications experience.2012-05-15 19:11:39United StatesCenturyLinkUtah5848BRUTSALT LAKE CITY, UT28706112http://find.centurylink.jobs/xml/28706112/jobUSALONGMONTEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title CUSTOMER DATA TECHNICIAN Req ID 5928BR Posting Location CO,LONGMONT Business Unit RMG - Mountain Region Position Classification Represented Job Description Customer Data Technician: * Provisions, installs, and maintains DS0/DS1/DS3 and above circuits. * Conducts tests associated with the installation, repair, turn-up of T1 and HDSL spans for Hi-Cap and T1 Circuits. * Resolves customer issues and problems; insure customer satisfaction; and insures service is working to specifications before closing job. * Utilizes various testing devices such as laptops, T-berd 209OSP/2209, 965DSP, HST 3000, Volt-ohm-meter and metallic measuring device. * When installing or repairing circuits, connects equipment to inside cable and makes cross connection in remote terminals, cross boxes and at the customer premise. * Connects, repairs and rearranges cable conductors in utility holes. * Locates, connects, repairs and rearranges cable and cable conductors in building and aerial or buried plant. * Performs trouble isolation of transport, customer and company communications components, cable and infrastructure from the customer's premise up to and including the central office/loop runner equipment. * Interfaces with other work groups to ensure that committed service test dates and times are met, and to test the integrity of service prior to customer release. * Works directly with customers to insure that services and applications are working properly and are in conformance to specifications. * May occasionally be called upon to work in the POTS and/or Central Office environment. Job Requirements * Previous experience in provisioning, installing, and Maintaining DS0/DS1/DS3 and above circuits. * Previous experience conducting tests associated with the installation, repair, turn-up of T1 and HDSL spans for Hi-Cap and T1 Circuits. * Copper and fiber outside plant. * Basic electricity knowledge (through classes or on the job related training) including: reading & interpreting circuit diagrams, equipment drawings, & technical manuals, AC/DC usage and measurements. * Experience working in teams or alone problem solving, coordinating testing and troubleshooting customer lines or toll lines. * Ability to read cable prints and maps. * Ability to read and understand design services word docs. * Experience working independently with little supervision. * Experience meeting work deadlines. * Customer Service experience face-to-face and over the phone. * Ability to use a laptop as a testing and diagnostic tool. * Previous experience working with WFA. * Knowledge of hand tools, power tools, and test equipment such as Tberds, laptop, HST 3000, 965 DSP, Sidekick, Volt-ohm meter, oscilloscopes, transmission measuring sets or comparable testing equipment. * Experience in connecting color coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * Internal Candidates must meet Time in Title/Location requirements of their current position for consideration. * Experience in working on a computer in Windows based systems and Microsoft Outlook. Preferred Qualifications: * Installing and repairing design services products such as DS0/DS1. * Installing and repairing multiplexing equipment for business customers. * Utilizing test equipment such as Laptop, Tberd, 965 DSP, and HST 3000. Other Requirements of Job: * Work shifts are determined by seniority and may include pager duty, weekends, and late or overnight shifts. * Ability to perform strenuous physical activities including, but not limited to lifting and/or moving up to 100 pounds. * Experience in using a body belt and safety straps. * Requires state drivers’ license and current satisfactory driving record. * Ability to perceive differences in wire and cable colors. Work Environment * Works outside in all weather conditions. * Works inside customer businesses. * Works in confined spaces including controlled environment vaults and utility holes. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:11:38United StatesCenturyLinkColorado5928BRCOLONGMONT, CO28706110http://find.centurylink.jobs/xml/28706110/jobUSABELENEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title NETWORK TECHNICIAN-INCIDENTAL Req ID 5918BR Posting Location NM,BELEN Business Unit RMG - South Western Region Position Classification Represented Job Description This is an incidental position working no more than 850 hours annually with no benefits. Network Technician All Types: Works with telecom color-coded wires and cables. Works with basic electricity, as it relates to telecommunications. Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Employee is responsible for positive customer communication and interaction. Provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Complete designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands. Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Experience working on a computer in a Windows-based system and with Microsoft Outlook. Installation and Maintenance: Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS). Read and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps blueprints, diagrams, etc. and performs specified work including jack installation, wiring, etc. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). Reviews and discusses service order requirements and equipment requests with customers, evaluating customers' broadband needs in addition to recognizing and suggesting additional/alternative service as appropriate. Analyzes and troubleshoots basic technical problems or issues. Cable/Repair Maintenance: Maintains/repairs and tests copper cable and/or fiber optic cable in an underground, aerial, or buried environment. Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters), in the construction and repair of outside plant facilities. Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant. Locates and repairs air leaks in aerial, underground, and/or buried cable. Locates, splices, repairs and rearranges cable and cable conductors in buildings and aerial or buried plant. Initiates or performs cable cuts, transfer projects, and/or load balance cuts, and issues necessary cuts to prevent blocking. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Line Crew: Performs construction work (e.g., digging holes, placing poles, laying cable and conduit in the ground). Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, 188A, Sidekick, etc.), in the construction and repair of outside plant facilities. Operates and/or maintains heavy-duty equipment (e.g., tractors, backhoes, trenchers) and hydraulic equipment (e.g., forklifts, aerial lifts, pallet jacks). Dismantles, moves, or removes aerial, underground or building wire or cable and associated equipment or hardware. Joins, repairs, and rearranges cable conductors in utility holes. Uses Life Support equipment to check utility holes for gas, pumps water and other debris from utility holes. Pumps water and other debris from utility holes. Performs various splicing functions on new cable and wire. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Reads and interprets work orders, cable/construction prints, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives work orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Splicing / Construction: Responsible for splicing and maintaining copper and fiber for the Qwest network. Performs various splicing functions on new cable and wire. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Performs splicing functions on all other types of outside plant facilities where the work requires cable sheath openings. Analyzes and troubleshoots basic technical problems or issues. Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant. Dismantles, moves, or removes aerial, underground or building wire or cable and associated equipment or hardware. Works with heavy-duty power equipment (e.g., compressors, pumps, blowers) and hand tools in the construction and repair of outside plant facilities. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). Operates and/or maintains heavy-duty equipment (e.g., tractors, backhoes, trenchers) and hydraulic equipment (e.g., forklifts, aerial lifts, pallet jacks). Reads and interprets construction prints, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives work orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. National Electrical Safety Code Inspection and Correction (Oregon): Inspection of Qwest outside plant facilities to ensure compliance with the National Electrical Safety Code. Correction of NESC non-compliant residential/small business telephone service and the subsequent testing of equipment and the service to ensure proper installation Job Requirements At least six (6) months of experience within the last five years installing, maintaining/repairing, and testing residential/small business telecommunication service, both POTS and DSL. At least six (6) months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. Proficient with the techtad meter as both a testing and coding device. Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohms Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, oscilloscopes). Working knowledge of hand and power tools. Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets). Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Employee will be held accountable for customer communication and interaction as measured by the Customer Transaction Service (CTS) score card. Ability to perceive differences in telecom wire and cable color. Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). A valid State driver's license with a current satisfactory driving record. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:11:31United StatesCenturyLinkNew Mexico5918BRNMBELEN, NM28706109http://find.centurylink.jobs/xml/28706109/jobUSASANTA FEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SR ENGINEER Req ID 5938BR Posting Location NM,SANTA FE Business Unit Network Services (Engineering) Position Classification Management Job Description Job Description:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Under limited supervision, * Local Tactical Planner performs applied research, development, and provisioning of new and existing OSP facilities for a geographical area of responsibility. * Develops a thorough and accurate plan based on available data and planning tools with sufficient time for plan implementation prior to exhaust. * Analyze cost alternatives for multiple solutions and develop plans based on best practice. * Responsible for Network Planning, including the review of forecast, trend data and utilization of modeling tools to develop an optimized plan for deployment. * Responsible for the development of plans utilizing copper, fiber, and a variety of pair gain systems. * Additionally, responsible for planning of DSLAM, FTTT,FTTN and other emerging technologies. * Interface with other engineering teams and construction team to ensure the OSP network maximizes return on investment capital. * Candidate is responsible for planning AQCB transport including SHARP, SHNS, Point to Point, and QMOE networks. * Identify and consider the impact of issues, problems, and solutions on the business and customers in order to make the most effective decision. * Demonstrate high personal work standards and ethics in all assignments and customer interactions. * Structure and convey ideas and information, both verbally and written, in a concise, effective and persuasive manner to bring clear understanding to the target audience. * Utilize Excel to create spreadsheets, input and manage data, and analyze reports. * Utilize Word to create, edit, format, and save business documents and reports. Job Requirements PREFERRED Job Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * TIRKS (highly desired) * Construction experience(Highly desired), * Customer Premise Design (highly desired) * Previous work experience in the end-to-end OSP Engineering/Construction process is helpful Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:11:29United StatesCenturyLinkNew Mexico5938BRNMSANTA FE, NM28706106http://find.centurylink.jobs/xml/28706106/jobUSADENVEREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title LEAD SOFTWARE DEVELOPER Req ID 5853BR Posting Location CO,DENVER CO,LITTLETON Business Unit Information Technology Position Classification Management Job Description * Major Responsibilities: * This individual will be a key leader and contributor in a Business Intelligence / Data Warehousing (BI/DW) Informatica development team. * The individual must be able to provide technical direction in a collaborative and evolving environment. * This will require working in a team environment to build consensus through a comprehensive understanding of industry best practices in an Informatica ETL development environment. * This individual is expected to be the top contributor in a diverse development team and act as a lead to other team members. The individual holding this position will be responsible for contributing to both development and operational efforts . Job Requirements * Required Qualifications : * In-depth understanding of the Informatica 8.6 architecture and add-ons * Experience leading teams in designing and implementing a BI/DW Infrastructure on a large scale: ETL, Data Warehouse, Data Marts, and Analytics. * Experience in defining a suitable architecture for data integration from multiple, disparate data sources (including legacy systems, relational databases, flat files, message queues, spreadsheets, etc. * Experience with the design of large scale ETL solutions integrating multiple source systems * Ability to multi-task and handle multiple concurrent projects and efforts. * Comprehensive knowledge of performance impacts to various best practice implementations. * Experience on large, complex projects doing requirements elicitation, working directly with business partners * Experience in proving out the benefits of various out the box Informatica technologies. * 5-7 years of general Business Intelligence and ETL development * 5 years minimum using Informatica PowerCenter tool, up to and including v8.6 * 5+ years working in an Oracle DB environment, up to and including Oracle10g. 3+ years Korn Shell (ksh) script language * Working knowledge with other Informatica products: Advanced Edition, Data Analyzer, Real Time, PowerExchange for Salesforce CRM, Enterprise Grid, Change Data Capture, Metadata Manager Experience with waterfall” and iterative” development methods * Strong IT experience doing high-level and detailed designs, following structured and disciplined design methodologies * Strong background in designing and implementing complex workflows, including alarming/paging elements * Experience with all relevant BI infrastructure, including: security, data management, controls, alarming, capacity planning / performance tuning * Ability/experience providing technical/process direction to other developers, including mentoring others in BI, ETL, Informatica areas * In-depth understanding of the PowerCenter architecture and add-ons * General understanding of the Linux/Unix file system and structure * trong problem solving skills, including direct experience with production systems, and being on-call” * Strong data analysis and data profiling experience * Experience identifying and managing data quality issues Should be able to demonstrate leadership in the BI domain, including an active role in BI/Informatica user groups, doing presentations, being conversant in industry/domain directions * Exceptional time management skills. Desired Qualifications: * Experience implementing a High Availability BI/DW infrastructure * Experience with Informatica HA, Grid, CDC, Metadata Manager and RT products and deployments Data Modeling experience, preferably using Designer 2000 or Erwin Integrating Trillium Data Quality with PowerCenter Use of Control-M Scheduling tool Prior telecommunications experienceOther Qualifications: * Bachelor's degree in Computer Science, a related field or equivalent experience. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:11:28United StatesCenturyLinkColorado5853BRCODENVER, CO28706103http://find.centurylink.jobs/xml/28706103/jobUSAWEST DES MOINESEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title RETAIL SALES ASSOCIATE Req ID 5921BR Posting Location IA,WEST DES MOINES Business Unit RMG - Midwest Region Position Classification Represented Job Description As a Retail Sales Associate you will be working in a CenturyLink Solutions Center selling products and services to meet the needs of new and established CenturyLink customers. Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time. Excellent benefits package including Medical, Dental & Vision, paid time off and 401k Plan with company match Typical Work Hours: Varying shifts Sunday – Saturday (mall hours); some weekends and holidays Job Functions: • Handling customer inquiries as it relates to CenturyLink product offerings, pricing, billing etc. • Meeting established sales objectives by selling CenturyLink products and services • Assisting Retail Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control • Completing operational duties, including paperwork and sales reports as they relate to store opening and closing • Handling customer escalations • Adhering to CenturyLink policies and procedures as they relate to Retail Store employees • Ability to work a flexible schedule, including evenings, weekends, and holidays • Ability to stand in an enclosed area 100% of your shift while assisting customers Basic Qualifications: • HS Diploma or equivalent work experience • One year of retail sales or customer service experience • Strong communication skills • Ability to work in a team environment • Basic knowledge of Microsoft Suites (e.g. – Word and Excel) • Must be able to attend a 2 week new hire training in Denver, CO Preferred Qualifications: • Telecommunications knowledge • Proven success in a commissions sales environment Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-15 19:11:13United StatesCenturyLinkIowa5921BRIAWEST DES MOINES, IA28706099http://find.centurylink.jobs/xml/28706099/jobUSALAS CRUCESEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title NETWORK TECHNICIAN Req ID 5915BR Posting Location NM,LAS CRUCES Business Unit RMG - South Western Region Position Classification Represented Job Description Network Technician All Types: Works with telecom color-coded wires and cables. Works with basic electricity, as it relates to telecommunications. Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Employee is responsible for positive customer communication and interaction. Provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Complete designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands. Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Experience working on a computer in a Windows-based system and with Microsoft Outlook. Installation and Maintenance: Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS). Read and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps blueprints, diagrams, etc. and performs specified work including jack installation, wiring, etc. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). Reviews and discusses service order requirements and equipment requests with customers, evaluating customers' broadband needs in addition to recognizing and suggesting additional/alternative service as appropriate. Analyzes and troubleshoots basic technical problems or issues. Cable/Repair Maintenance: Maintains/repairs and tests copper cable and/or fiber optic cable in an underground, aerial, or buried environment. Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters), in the construction and repair of outside plant facilities. Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant. Locates and repairs air leaks in aerial, underground, and/or buried cable. Locates, splices, repairs and rearranges cable and cable conductors in buildings and aerial or buried plant. Initiates or performs cable cuts, transfer projects, and/or load balance cuts, and issues necessary cuts to prevent blocking. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Line Crew: Performs construction work (e.g., digging holes, placing poles, laying cable and conduit in the ground). Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, 188A, Sidekick, etc.), in the construction and repair of outside plant facilities. Operates and/or maintains heavy-duty equipment (e.g., tractors, backhoes, trenchers) and hydraulic equipment (e.g., forklifts, aerial lifts, pallet jacks). Dismantles, moves, or removes aerial, underground or building wire or cable and associated equipment or hardware. Joins, repairs, and rearranges cable conductors in utility holes. Uses Life Support equipment to check utility holes for gas, pumps water and other debris from utility holes. Pumps water and other debris from utility holes. Performs various splicing functions on new cable and wire. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Reads and interprets work orders, cable/construction prints, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives work orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Splicing / Construction: Responsible for splicing and maintaining copper and fiber for the Qwest network. Performs various splicing functions on new cable and wire. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Performs splicing functions on all other types of outside plant facilities where the work requires cable sheath openings. Analyzes and troubleshoots basic technical problems or issues. Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant. Dismantles, moves, or removes aerial, underground or building wire or cable and associated equipment or hardware. Works with heavy-duty power equipment (e.g., compressors, pumps, blowers) and hand tools in the construction and repair of outside plant facilities. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). Operates and/or maintains heavy-duty equipment (e.g., tractors, backhoes, trenchers) and hydraulic equipment (e.g., forklifts, aerial lifts, pallet jacks). Reads and interprets construction prints, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives work orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. National Electrical Safety Code Inspection and Correction (Oregon): Inspection of Qwest outside plant facilities to ensure compliance with the National Electrical Safety Code. Correction of NESC non-compliant residential/small business telephone service and the subsequent testing of equipment and the service to ensure proper installation Job Requirements At least six (6) months of experience within the last five years installing, maintaining/repairing, and testing residential/small business telecommunication service, both POTS and DSL. At least six (6) months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. Proficient with the techtad meter as both a testing and coding device. Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohms Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, oscilloscopes). Working knowledge of hand and power tools. Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets). Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Employee will be held accountable for customer communication and interaction as measured by the Customer Transaction Service (CTS) score card. Ability to perceive differences in telecom wire and cable color. Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). A valid State driver's license with a current satisfactory driving record. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-14 20:25:10United StatesCenturyLinkNew Mexico5915BRNMLAS CRUCES, NM28678059http://find.centurylink.jobs/xml/28678059/jobUSASANTA FEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title CENTRAL OFFICE TECH-INCIDENTAL Req ID 5912BR Posting Location NM,SANTA FE Business Unit RMG - South Western Region Position Classification Represented Job Description This is an "incidental" position. Candidate cannot work more than 850 hrs annually and there are no benefits. * Responsible for the provisioning and maintenance of Central Office including, but not limited to subscriber loop carrier systems, DSL, POTS, digital and optical muxes. * Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices. * Updates work and maintenance logs through WFA, Word.docs and FOMS databases. * Plans jobs and determines materials and resources needed to complete tasks. * Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in the performance of job duties. * Utilizes knowledge of general input and analysis of ESS translations. * Runs diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment (5 ESS), uses various types of testing devices, e.g. volt-ohm meters, spectrum analyzer, digital communications, data analyzers, etc. * Works varying shifts and hours including possible mandatory overtime, and/or callouts, weekends and holidays. * Keeps work team and managers informed of status on work tasks, projects, and problems or obstacles.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Job Requirements · At least six (6) months experience within the last five (5) years diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, TMS, or comparable test equipment. · At least six (6) months experience within the last five (5) years provisioning and maintaining DSO, DS1/T1, DS3/T3, DSL and ISDN circuits or services. · Basic electricity knowledge as it relates to telecommunications (through classes or on the job related training) including: reading & interpreting circuit diagrams, equipment drawings, & technical manuals. · Working knowledge of hand and power tools. · Working knowledge of analog, digital test and transmission equipment, volt-ohm meter, or comparable testing equipment. · Working knowledge of Sonnet/DWDM equipment and services (e.g. DCS and optical muxes). · Ability to troubleshoot and isolate problems within physical or electrical circuits. · Ability to respond to callouts within reasonable timeframe. · Ability to perceive differences in telecom wire and cable colors. · Ability to perform strenuous physical activities including, but not limited to lifting and/or moving up to 100 pounds. · May require travel between Central Office locations. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-14 20:25:04United StatesCenturyLinkNew Mexico5912BRNMSANTA FE, NM28678053http://find.centurylink.jobs/xml/28678053/jobUSALA CROSSEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SPECIALIST 2 Req ID 5914BR Posting Location WI,LA CROSSE Business Unit RMG Consumer Customer Care Position Classification Management Job Description Provide clerical and administrative support for one or more assigned department head, department staff or special project teams. Position incumbents typically perform varied and non-recurring duties to facilitate the current activities of the assigned department head or department staff. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Responsibilities: 1. Type and edit a variety of documents including correspondence, memos, reports, charts or graphs from varied materials. Revise typed materials as directed. 2. Prepare, process and track requisitions and purchase orders using the SAP database system. Determine accounts, verify availability of funds and assign appropriate codes. Process invoices for payment and resolve discrepancies in monthly budget reports to maintain accurate records of department expenditures. 3. Maintain department files, records and publications ensuring accurate and logical organization of materials. 4. Answer and screen telephone calls and visitors. Convey messages to appropriate personnel, answer routine questions and furnish department related information when as required. 5. Prepare meeting materials to include handouts, graphics, charts and presentations using either hardcopy materials or presentation software. Make copies for meeting participants as needed and ensure all materials are available at the meeting location. 6. Schedule conferences, meetings, appointments and conference calls for assigned department head or department personnel. Make meeting arrangements, notify attendees, and facilitate meeting room setup and cleanup as required. 7. Coordinate travel arrangements and confirmations for department head or staff to include arrangements for airline flights, hotel rooms, rental cars or other transportation and travel authorizations as required. 8. Prepare and process routine forms, documents and correspondence such as timesheets, requisitions, purchase orders, transmittal forms etc. Maintain logs and records of department activities. 9. May compile, organize and prepare special projects or department reports as assigned. 10. May open, sort, prioritize and distributes mail for department head or department personnel. 11. May monitor and maintain inventory levels of office supplies for department use. Initiate purchase orders as necessary to meet department requirements. 12. May reproduce single or multiple copies of printed or typewritten material using photocopy equipment. 13. May provide backup for other department or company positions. 14. May perform other duties as assigned. Preferred Qualifications: 1. College level coursework or technical training in grammar, writing, office procedures and practices or standard office equipment or software use. Qualifications: 1. College Degree BS or equivalent work experience. 2. Minimum one year of experience in a clerical or administrative position or the equivalent in training and education. 3. Proficient in the use of standard office equipment to include copy and fax machines, 10-key and typewriters. 4. Strong working knowledge of personal computers and related software for word processing, spreadsheets and presentation. 5. Experience in developing and maintaining filing systems for department documents and correspondence. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-14 20:25:03United StatesCenturyLinkWisconsin5914BRWILA CROSSE, WI28678052http://find.centurylink.jobs/xml/28678052/jobUSAALBUQUERQUEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title BROADBAND TECHNICIAN Req ID 5913BR Posting Location NM,ALBUQUERQUE Business Unit RMG - South Western Region Position Classification Represented Job Description Installs, maintains/repairs and tests residential/small business broadband products such as; High Speed Internet (HSI), Networking, VDSL, Fiber to Prem., IPTV, and High Definition TV. Work with computer operating systems to install and/or repair home and/or small business standard HSI or networking products. Analyzes and troubleshoots technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers. Determines total line quality to customer’s facilities. Evaluating customers’ broadband needs and suggests additional/alternative service as appropriate. Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g. multi-meters, HST11) and a laptop. Read and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps blueprints, diagrams, etc. and performs specified work. Includes POTS, HSI, jack work, inside wiring, etc. Works with telecom color-coded wires and cables. Interfaces with customer throughout premise visit. Employee will be held accountable for customer communication and interaction as well as quality and productivity standards. Job Requirements At least six (6) months within the last 5 years installing, maintaining/repairing, and testing residential/small business broadband products such as; HSI, VDSL, Fiber to Prem., IPTV, and/or High Definition. At least six (6) months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. Ability to demonstrate knowledge of computer operating systems (i.e., MS 98SE, 2000, XP and above). Experience cabling various electronic components (e.g., modems, routers, TVs, stereo systems and home entertainment systems). Experience working with CAT 5 and COAX wiring. Ability to provide efficient, quality customer service to both internal and external customers both face-to-face and over-the-phone. Ability to recognize and identify sales opportunities that meet the needs of customers and the company including promoting and closing sales of products and services. Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters,). Working knowledge of hand and power tools. Working knowledge of test equipment (e.g., volt-ohm meters, transmission measuring sets). Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). A valid State driver’s license. Ability to work varying shifts and hours including mandatory overtime. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-14 20:24:58United StatesCenturyLinkNew Mexico5913BRNMALBUQUERQUE, NM28678046http://find.centurylink.jobs/xml/28678046/jobUSADULUTHEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Customer Data Technician Req ID 5908BR Posting Location MN,DULUTH Business Unit RMG - Midwest Region Position Classification Represented Job Description Function: Design Services Installation/Repair * Provisions, installs, and maintains DS0/DS1/DS3 and above circuits. * Conducts tests associated with the installation, repair, turn-up of T1 and HDSL spans for Hi-Cap and T1 Circuits. * Resolves customer issues and problems; insure customer satisfaction; and insures service is working to specifications before closing job. * Utilizes various testing devices such as laptops, T-berd 209OSP/2209, 965DSP, HST 3000, Volt-ohm-meter and metallic measuring device. * When installing or repairing circuits, connects equipment to inside cable and makes cross connection in remote terminals, cross boxes and at the customer premise. * Connects, repairs and rearranges cable conductors in utility holes. * Locates, connects, repairs and rearranges cable and cable conductors in building and aerial or buried plant. * Performs trouble isolation of transport, customer and company communications components, cable and infrastructure from the customer's premise up to and including the central office/loop runner equipment. Interfaces with other work groups to ensure that committed service test dates and times are met, and to test the integrity of service prior to customer release. * Works directly with customers to insure that services and applications are working properly and are in conformance to specifications. * May occasionally be called upon to work in the POTS and/or Central Office environment. Other Requirements of Job: * Work shifts are determined by seniority and may include pager duty, weekends, and late or overnight shifts. * Ability to perform strenuous physical activities including, but not limited to lifting and/or moving up to 100 pounds. * Experience in using a body belt and safety straps. * Requires state drivers’ license and current satisfactory driving record. Work Environment: * Works outside in all weather conditions. * Works inside customer businesses. * Works in confined spaces including controlled environment vaults and utility holes. Job Requirements Basic Qualifications: * Previous experience in provisioning, installing, and Maintaining DS0/DS1/DS3 and above circuits. * Previous experience conducting tests associated with the installation, repair, turn-up of T1 and HDSL spans for Hi-Cap and T1 Circuits. Copper and fiber outside plant. * Basic electricity knowledge (through classes or on the job related training) including: reading & interpreting circuit diagrams, equipment drawings, & technical manuals, AC/DC usage and measurements. * Experience working in teams or alone problem solving, coordinating testing and troubleshooting customer lines or toll lines. * Ability to read cable prints and maps. * Ability to read and understand design services word docs. * Experience working independently with little supervision. * Experience meeting work deadlines. * Customer Service experience face-to-face and over the phone. * Ability to use a laptop as a testing and diagnostic tool. * Previous experience working with WFA. * Knowledge of hand tools, power tools, and test equipment such as Tberds, laptop, HST 3000, 965 DSP, Sidekick, Volt-ohm meter, oscilloscopes, transmission measuring sets or comparable testing equipment. * Experience in connecting color coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. * Experience in working on a computer in Windows based systems and Microsoft Outlook. Preferred Qualifications: A minimum of twenty four months experience within the last five years with these skills: * Installing and repairing design services products such as DS0/DS1. * Installing and repairing multiplexing equipment for business customers. * Utilizing test equipment such as Laptop, Tberd, 965 DSP, and HST 3000. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-14 20:24:47United StatesCenturyLinkMinnesota5908BRMNDULUTH, MN28678044http://find.centurylink.jobs/xml/28678044/jobUSABAYOU LA BATREEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Business Systems Technician Req ID 5910BR Posting Location AL,BAYOU LA BATRE Business Unit RMG - Southern Region Position Classification Represented Job Description The Business Systems technician sells, installs and maintains all regulated and non-regulated services and equipment offered by CenturyLink. Functions as a critical point of contact for customer in team sales program with business services counterpart and provides consultative advice to customers with technical questions relating to their total communication needs. This position is primarily responsible for Business Systems and may require some Plant Tech duties. These include, but are not limited to: * Install and support phone systems, IP switches, LAN/WAN networks and 911 systems. * Install and maintain residential/business POTS line, HDSL, t-spans, cable splicing, buried and aerial cable support and maintenance including climbing poles. * Test and repair all systems and services using the proper test equipment. * Install and maintain data services and all associated equipment. * Be responsible for all repair and returns of equipment and services maintained. * Conduct professional training and instruction for customers on their new systems and services. * Maintain expert technical proficiency on all services and systems in CenturyTel’s product line, including successful completion of any required technical certification or training. * Design system configurations, software, and hardware for customers. Provide this information to team counterpart for pricing and administration. * Maintain inventory of Key/PBX spare parts, etc. Order equipment, generate material requisitions, repair/return, DESMARS and material received reports as needed. * Monitor competitive activity in assigned area and relay critical information to management and Region Marketing Department for further action. * Actively participate and support all marketing activities. * Conduct effective and courteous communication wth customers and other employees. * Participate in the Sales Take the Lead” program. Assist the Sales Department with quotes and meeting with customers and sales to procure sale of CenturyLink products and services. * Assist other technical personnel in the performance of their duties when requested. * Relate well with customers, employees and other department personnel. * Observe all safety rules and regulations. * Perform assigned work independently. * Assume all other duties as assigned. The election process will be governed in accordance with the local collective bargaining agreement. Closing date for the submission of bids is: May 28, 2012 Job Requirements Basic Qualifications: * Minimum five (5) years’ experience in the following areas or any combination: installation and maintenance of Key and PBX systems as well as telephone electronics and data systems; installation and maintenance of DSL and Internet service; installation and maintenance of access lines; other relevant technical electronics experience or equivalency. * Minimum two (2) years’ experience with personal computers and computer networking applications. * Previous experience operating various maintenance equipment such as multimeters, line test equipment, special circuit test equipment, voltage and ohm meter, side kick test units, and other hand and power tools. * Technical proficiency to perform the specific work requirements of the job in the particular location. * Ability to obtain and maintain certifications for PBX, VoIP, and Key system communications equipment for installation and maintenance and for other required certifications for new and emerging technologies. * Working knowledge of all associated test equipment used to test and repair all systems and services. * Ability to use laptop PC for troubleshooting systems and maintaining customer record files and critical administrative needs. * Ability to meet the public, make sales calls, conduct seminars, and make presentations to customers. * Above average written and oral communication skills. * Ability to travel overnight as necessary for business requirements and training. * Ability to respond to after hour call-outs, be on stand-by, work overtime, shift, weekends, and holidays as required. * Ability to life heavy objects as required. * Ability to safely climb poles and use ladders. * Possession of a valid driver’s license. Ability to safely operate company vehicles and equipment, and maintain a safe driving record. * Experience selling, bidding, and interacting with customers; and/or excellent performance in sales incentive programs. * Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner. * Ability to distinguish colors on facilities. Must know the telephone industry standard color code. * Ability to maintain an excellent attendance record. Preferred Qualifications: * Associate’s degree in electronics, or the equivalent in training and experience. * Current CCNT, A+, Network+, CCNA, Cisco, Avaya or VoIP certifications. * Nortel, Avaya, ShoreTel and Mitel business system certifications . * Contact Center, Call Pilot, SIP Trunking, and IP Peer Networking. * Experience with VoIP, Ethernet, broadband networks, IP fundamentals, fiber optic training, and other new and emerging technologies including Prism * MS Office experience (Word, Excel, PowerPoint, Visio). * Significant experience selling communications equipment and services. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-14 20:24:30United StatesCenturyLinkAlabama5910BRALBAYOU LA BATRE, AL28678037http://find.centurylink.jobs/xml/28678037/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Corporate Manager Staffing & Recruiting Req ID 5905BR Posting Location LA,MONROE Business Unit Human Resources Position Classification Management Job Description We have an immediate need for a Corporate Manager of Staffing & Recruiting. This position is responsible for leading the corporate recruiting team's effort to find, attract, and hire top talent into CenturyLink's organization. Responsibilities: * Manage, mentor, and guide a team of corporate recruiters through the entire recruiting lifecycle * Develops resolutions to complex problems that require frequent use of creativity * Act as a trusted adviser to senior management by providing insights and recommendations on recruiting that contribute to the overall achievement of CenturyLink's business and financial objectives * Partner effectively with management to develop strategies to drive an exceptional approach to recruiting top talent in a competitive market, with an emphasis on: Effective sourcing techniques; World-class candidate experience; Measuring and reporting results; Continuous improvements * Support various business units and work directly with leaders to understand their needs, drive pipeline, develop strategies to close candidates, implement processes, and provide consistent updates on the corporate recruiting team's progress * Promote and develop innovative concepts regarding overall employment programs and policies * Participate as a strategic partner assigned business units to assist in succession planning, forecast headcount needs for the year and align candidate profile with the skill requirements of the department * Manage activities of major corporate and business unit functions with accountability for company-wide strategies and results * Lead audit efforts to include OFCCP, EEOC and internal audits on a continual basis * Participate in request for proposals (RFPs) as it relates to systems utilized in the Staffing organization * Partner with business units as it relates to best practice methods, diversity recruiting and underutilization of affirmative action plans Job Requirements Qualifications: * 8 -10 years proven recruiting management experience in a high-growth, fast-paced, corporate environment Bachelor’s Degree in Business, HR or related field * PHR certification * Successful recruiting leadership and team management experience recruiting and relationship building in a union environment * Proven track record managing senior leader relationships and ability to collaborate with key stakeholders and cross functional teams * Ability to manage people, process and multiple projects simultaneously * Proven organizational skills with attention to detail and the ability to prioritize and work well in an environment with competing demands Possess strong knowledge of the labor markets * Possess a deep knowledge of the business * Excellent verbal and written communication skills * Strong business acumen * Travel required Preferred Qualifications: * Masters Degree in Business Management, HR Management or related field * SPHR certification Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-13 18:29:01United StatesCenturyLinkLouisiana5905BRLAMONROE, LA28663400http://find.centurylink.jobs/xml/28663400/jobUSATALLAHASSEETitle ACCOUNT CONSULTANT Req ID 5901BR Posting Location FL,TALLAHASSEE NC,WAKE FOREST Business Unit RMG Business Sales & Care Position Classification Management Job Description The primary responsibility of the Account Consultant (AC) is the sales support and service delivery for complex communication solutions for major account customers. The AC assists in identifying and executing account strategy for existing accounts, with a focus on continuous improvement of the customer experience during the order implementation experience and by providing an excellent level of support of all retention, inventory, contract, and billing management responsibilities. In this position the AC will be engaged in the RFP/RFI process. Their role is gathering inventory and pricing information and providing responses to questions regarding billing, contract management, and order implementation processes and policies. This is a customer-facing position. The AC will schedule, plan and participate in customer-site based appointments as well as participate in appointments led by the sales rep. The AC works independently in the execution of documented roles and responsibilities. The AC will often escalate proactively within interdependent departments to accomplish assigned responsibilities. The AC experience allows them to act as a consultant to the customer and as a customer advocate to sales, sales engineering and product management when providing complex or out- of- the box customer solutions. The AC will be conversant in all CenturyLink products and able to identify potential opportunities for new business and upgrades, generate customer interest, and make the appropriate referral to the Strategic Account Manager Job Responsibilities: · Manages large and/or complex projects independently or in a cooperative effort with the assigned Project Manager, Service Delivery Coordinator (SDC), or Technical Project Coordinator (TPC) as applicable. As part of the customer base management skills, the AC will have strong negotiation, problem-solving, conflict/trouble resolution, communication, and presentation skills · Acts as a Subject Matter Expert (SME) in multiple products (including advanced service features and complex products) order processing, systems, contracts, retention, complex pricing and billing mediums. Will sometimes require assistance to plan and execute complex projects · Completes service orders in a legible, accurate and timely manner · Interacts effectively as a team member within a major account team organization to support sales objectives · Makes accurate and timely decisions based on customer needs and business requirements · Develops, maintains and manages customer relationships from the operational to executive levels throughout the organization · Contributes to the attainment of revenue objectives by managing orders from the sales stage through to accurate billing and revenue recognition · Represents CenturyLink to multiple departments and levels within the customer account by understanding how Qwest’s products meet their goals Basic Qualifications 3+ years of experience and/or technical knowledge in network services (i.e. private line (copper and fiber), local exchange/trunking, Switched and dedicated long distance, VoIP, WAN iQ, Frame Relay, ATM, Centrex, SHNS, etc.) · 5 years+ experience in a sales/support customer facing role · Strong support skills in customer base management and customer relationship building at various levels, and has proficiency in performing customer needs analysis · Ability to interact effectively with clients, face-to-face and remotely · Ability to negotiate timelines and resources, internally and externally · Strong interpersonal communication, customer service, account relationship, time management, organizational and negotiating skills · Ability to work independently as well as in a team environment · Proficiency with MS Office (Excel, Word) · A valid drivers license and satisfactory driving record · Strong problem-solving skills, especially when dealing with incomplete or conflicting information · Ability to assess customer needs and desires and suggest solutions and alternatives; this may involve product offerings, or improved ways of conducting business between CenturyLink and the customer · Experience and/or technical knowledge in Network ordering, billing and provisioning processes and systems Preferred Qualifications Preferred Qualifications Knowledge of CenturyLink products, e.g., Voice, Data, IP, VPN, Web Hosting, and CPE · Experience and knowledge of systems, databases, applications such as BOSS, SOPAD, ORION, CASPER, EFLOW, FRSR, IABS, WFA, TIRKS, Premise, QControl, Qcentral or other types of systems · BS/BA in Business, Liberal Arts or 5 years equivalent experience · Experience with pivot table creation and management is helpful, not required Job Requirements2012-05-12 19:55:31United StatesCenturyLinkFlorida5901BRFLTALLAHASSEE, FL28658740http://find.centurylink.jobs/xml/28658740/jobUSAPUEBLOEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACQUISITION SALES REPRESENTATIVE Req ID 5903BR Posting Location CO,PUEBLO Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. Manage the sales cycle and forecast to prioritize and engage resources productively. Schedule and conduct consultative sales appointments. Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. Make professional client presentations that articulate the value proposition of product/solution/service offerings. Quote prices and prepare sales proposals/contracts for orders. Effectively communicate with management and provide suggestions for improving volume, market share and price levels. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. Must be able to keep organized, accurate records on daily activities and results. Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Job Requirements Basic Qualifications: Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts Demonstrated stable track record of success in Sales Experience developing, researching and presenting formal presentations to senior level management and other end users Aggressive follow up and closing skills Proficiency with MS products (Word, Excel, and PowerPoint) Must have own transportation (car) A valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelors degree Demonstrated business management skills with a track record of meeting and exceeding sales goals Self-starter with commitment to consistently produce new opportunities Ability to manage pipeline of opportunities toward fruition Strong negotiation skills and ability to close deals rapidly Familiar with local marketplace, companies and community in geography stated above Demonstrated success in a changing and high-paced environment 1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-12 19:55:09United StatesCenturyLinkColorado5903BRCOPUEBLO, CO28658737http://find.centurylink.jobs/xml/28658737/jobUSALITTLETONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Senior Logistics Analyst Req ID 5902BR Posting Location CO,LITTLETON Business Unit Finance Position Classification Management Job Description We have an immediate opening for a Senior Logistics Analyst to perform a variety of transportation and warehousing tasks to meet Internal Customer and Business Unit service requirements including: operational management of transportation service providers (parcel, courier, LTL, all truckload modes, hazardous materials carriers, scheduled routes, crossdock operators), freight billing, vendor non-compliance issues and warehousing operations both directly and through third party providers, in accordance with contract requirements and documented procedures. The Senior Logistics Analyst interfaces with numerous CenturyLink internal customers and vendors. This position will also develop and implement recommendations for operational, process and systems solutions to meet customer service level requirements of warehouse operations, shipping transportation, carrier management and freight management activities. The Senior Logistics Analyst identifies and resolves performance issues, develops root cause analyses and corrective action plans to ensure internal customer satisfaction. Minimum Requirements: * Demonstrated ability to quickly and efficiently prioritize and resolve shipping problems and issues that may involve packaging, damage, loss, late or miss-delivered shipments, billing errors, and hazardous materials. * Exemplary Customer Service skills including written and verbal communication in resolving distressed shipments and internal customer issues such as freight.parcel claims management, freight payment services and vendor issues and the resolution of disputed claims. Must be able to effectively communicate with all levels within the organization. * Detailed understanding of parcel, common carrier and dedicated route operations, including systems, procedures, and applicable federal DOT, EPA, and OSHA regulations. * Conduct audits of inventory, receiving, putaway, shipping and cycle count transactions in accordance with documented processes and procedures and implements corrective action plans. * Strong MS Excel skills as well as proficiency with other Microsoft Office applications. * Proven results in trouble shooting, addressing and correcting non-compliant Supplier activity. * Familiarity and experience with Supply Chain Fundamentals. * Bachelor's degree or two to four years equivalent experience in Supply Chain/Transportation. * Analytical/problem solving skills and demonstrated organization, follow up, follow through and communication skills. * Familiarity and experience with Supply Chain fundamentals. Preferred Qualifications: * BIS Complying with US Export Controls Certification. * Hazardous Materials Transportation Certification DOT/IATA. * Ability to review shipments prepared by others to determine compliance with requirements, particularly for hazardous materials. * Experience using Transportation Management Systems, Warehouse Management Systems, and routing applications such as PC*Miler. * Experience with RFP Processes including drafting Statements of Work. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-12 19:54:56United StatesCenturyLinkColorado5902BRCOLITTLETON, CO28658735http://find.centurylink.jobs/xml/28658735/jobUSAHERNDONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title PREMIER ACCOUNT MANAGER Req ID 5893BR Posting Location VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description Individual will be responsible for direct sales of Centurylink telecommunications portfolio to various Intelligence agencies in the Federal sector. Individual will be responsible for developing and implementing the overall go-to-market strategy for each assigned agency. This position sells to senior decision-makers such as Intelligence Agency CIOs, Directors, Telecommunications & Infrastructure divisions, Integrator Partner Program Managers and Directors.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Responsible managing $3- $10 million in sales. * Expertise with Intelligence Agency procurement processes, acquisition strategy development activities, and contractual vehicles is important to the individual’s success in this position * Provides oversight on all new sales activities within an agency * Develops white papers and unsolicited proposals * Supervises proposal teams on large proposal opportunities * Prepares opportunity assessment for all key programs * Responsible for managing pipeline activities * Provides Pre and Post sales support to customer Job Requirements Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Minimum of 8 years of documented sales experience within the telecommunication industry * Bachelors Degree or equivalent experience required. * Strong communications skills, both written and oral * Telecommunications knowledge essential for this position, voice, data and converged technologies Preferred Qualifications: * 10+ years of documented sales experience within the telecommunication industry * Experience selling telecommunication services within the Federal Contracts vertical is highly preferred * Current SSBI is preferred Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-11 19:53:40United StatesCenturyLinkVirginia5893BRVAHERNDON, VA28639476http://find.centurylink.jobs/xml/28639476/jobUSAHARRISBURGEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Director State Regulatory & Legislative Affairs Req ID 5880BR Posting Location PA,HARRISBURG Business Unit Public Policy & Government Relations Position Classification Management Job Description We have an immediate need for aDirector-State Regulatory and Legislative Affairsresponsible for managing a small office dealing with state regulatory state/federal legislative oversight, and local government affairs for the states of Pennsylvania and New Jersey; engaging in regulatory issues; developing and maintaining relationships with state/\federal legislators and local government officials;developing and maintaining business relations and supporting the Enterprise/Region Markets Groups by advocating the interests of the company, its customers, and it's stakeholders before federal, state & local government officials. This position is a management role. Responsibilities: State Regulatory * Manage sound professional relationships with Pennsylvania/New Jersey regulatory Commissioners, members of the Commission staff, attorney general's office, industry groups and other key stakeholders in order to successfully advocate CenturyLink's policy positions to attain company objectives and maximize earnings and growth. * Align regulatory priorities with Region business and operational objectives. * Track, analyze and advocate position on specific regulations that warrant involvement and recommend or take action required to influence and comply with regulations (Deregulation, Broadband Adoption program, USF Reform, cloud computing (offering of advanced IT services), pole attachment, regulatory reporting relief and telecommunications regulatory reform, i.e. * Lead the development and execution of advocacy strategies to ensure that state regulations facilitate achievement of the corporation's business objectives. * Provide litigation support in major regulatory proceedings. Translate the corporation's policies and objectives into compelling testimony. * Coordinate revenue recovery opportunities with the appropriate business units. * Manage tariff filings and other regulatory activities to achieve internal clients' pricing objectives. * Correspondence and personal visits with Commissioner and their Staff members. * Public policy leadership-work closely with GMs and AOMs to help establish their presence among regulators and community leaders. Provide opportunities for them to participate in events. State/Federal/Local Legislative * Lead Lobbyist before the Pennsylvania and New Jersey Legislature. * Support federal legislative efforts by maintaining relationships with Congressional members. * Engage in grass roots lobbying on state and federal issues. * Develop and implements grass roots efforts to involve employees in critical legislative or government issues. Community Engagement * Coordinate with and assist GM in local marketing opportunities. * In cooperation with the GM, coordinate our involvement with non-profit organizations. * In cooperation with GM, coordinate, organize and involve employees in volunteer service opportunities. * In consultation with the GM, represent the Company on boards of Chamber of Commerce, Taxpayers Associations, and non profits which further the interests of the Company and give opportunities to build relationships. * Establish and maintain relationships with state and local Economic Development boards and non profits and service on boards where possible. * Recommend to GM sponsorship opportunities in communities. * Look for opportunities to create brand awareness in local community. * Interface with internal employee groups. Public Policy & Government Relations Contact for Local Government Issues. * Principal contact with General Manager (GM) on local government issues. * Coordinate with Company departments such as Real Estate, Engineering, Regulatory Operations, and Legal on local government issues which may arise. * Look for opportunities to support and ad\advance goals of local go to market approach. * Help GMs with their objectives and become an essential partner to the GM. * Help resolve any network issues involving local governments. * Resolve right of way issues with cities, road cut moratoriums, permitting issues, etc. * Communicate with local officials as necessary when major service outages or cable cuts occur. Assist Enterprise/Region Market * Principal Public Policy contact with business unit to assist in developing governmental or quasi-governmental relationships with customers to help sales effort. * Develop relationships with customers to help sales effort and introduce sales representatives to business and civic leaders. * Provide assistance to account teams involved with local governmental entities and educational institutions or districts. * Assist in preparation of responses to RFPs related to local government entities and educational institutions or districts as required. * Where involved in chambers and other community organizations, look for sales opportunities with members of these organizations. Internal/External Communications and Media * Work in cooperation with the GM and Corporate Communications to provide the following assistance: * Be the Public Policy & Government Relations contact on internal and external communications/media. * Look for opportunities for positive media stories in local press. * Represent the Company and give presentations to local chambers, organizations, and conferences. * Assist with media coverage on service projects and contributions to local organizations. * Where appropriate, represent the Company on media opportunities. Basic Qualifications * Bachelors degree in a relevant field or the equivalent in relevant training or experience. * Minimum of five to ten years of experience in state regulatory/legislative affair environment. * Must demonstrate a high degree of integrity due to the nature of information involved and the visibility of the position. * Strong verbal and written communications skills and analytical abilities. Preferred Qualifications * Masters degree in a relevant field. * Ten to fifteen years of experience in a state government and/or local government affairs environment. * Five or more years of experience within the telecommunications industry. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-11 19:53:33United StatesCenturyLinkPennsylvania5880BRPAHARRISBURG, PA28639471http://find.centurylink.jobs/xml/28639471/jobUSAALBANYEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title STRATEGIC ACCOUNT MANAGER Req ID 5894BR Posting Location NY,ALBANY NY,CLIFTON PARK Business Unit Enterprise Markets Group Position Classification Management Job Description Responsible for managing a deck of accounts in the commercial sector. Typically Fortune 1000. Will HUNT and farm within these accounts and develop and maintain relationships from the operational through the ‘C’ level. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. Must provide superior customer service on a day to day basis. Will build and maintain accurate and up to date strategic account plans. Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. Will be required to obtain technical certifications. Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Minimum of 5 years of outside Business to Business technology sales experience in ‘named’ accounts. Minimum of 3 years in Telecommunications sales or related high tech industry. Proficiency with the MS Applications Suite of products; Excel and PowerPoint. Valid Drivers License Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-11 19:53:26United StatesCenturyLinkNew York5894BRNYALBANY, NY28639460http://find.centurylink.jobs/xml/28639460/jobUSABATON ROUGEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACCOUNT MANAGER - CTS Req ID 5849BR Posting Location LA,BATON ROUGE Business Unit RMG Business Sales & Care Position Classification Management Job Description If you are looking for an ideal Sales Opportunity with a great base pay plus commission in the Telecommunications Field then look no further! This Account Manager position is perfect for those who are looking to advance in their career if they currently have sales experience in our industry! RESPONSIBILITIES: Establish and maintain working relationships with a portfolio of approximately 200 named accounts. Develop and execute tactical sales plans for each account that achieves the desired results in quota attainment and customer satisfaction within the assigned portfolio of accounts. Contact portfolio accounts by telephone or in person to keep abreast of the communication requirements and to identify opportunities to sell additional telephone products and services. Analyze and evaluate customers existing services for voice, data, network, Internet Service, long distance or other products and services to determine the applicable changes or improvements. Calculate pricing for new or additional services and generate detailed, timely service proposals. Prepare and make formal presentations to executive level management, telecommunications manager and consultants using written, oral and computer based tools and skills. Work with other company personnel as required to prepare detail analysis of equipment and hardware requirements, optional service and the financial impact of the proposed changes. Coordinate with other members of the sales team, vendors, contractors, and other company employees to ensure proposed products and services meet the customer requirements and that installation schedules meet customer expectations and timelines. Delegate tasks as needed to provide coverage. Identify legislative and regulatory rulings that affect the telecommunications industry and leverage that knowledge for competitive advantage with assigned portfolio customers. Research and create specialized applications for targeted companies within industry segments to ensure customer needs are being anticipated and met in a timely and cost effective manner. Monitor competitive activity and provide feedback to the Business Sales Manager. Promote team building and the fostering of complete cooperation of the attainment of sales and revenue objectives with the Business Sales Manager and other field personnel. Monitor competitive activity and provide feedback to the division sales manager. Other duties as assigned. Job Requirements Basic Qualifications Bachelor's degree in business, marketing or related area or the equivalent in training and experience. Minimum four (4) years experience in the telecommunications industry or the equivalent in training and experience. Strong knowledge of telecommunication products and services. Working knowledge of, or experience utilizing, sales methods, practices and techniques with demonstrated negotiation and/or closing skills. Demonstrated leadership ability. Excellent written and oral communications and presentation skills. Strong organizational skills and attention to detail. Self-motivated. PREFERRED QUALIFICATIONS: Previous experience in telecommunication sales. Knowledge of current and developing communications products and services Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:54:03United StatesCenturyLinkLouisiana5849BRLABATON ROUGE, LA28614041http://find.centurylink.jobs/xml/28614041/jobUSAOLYMPIAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACQUISITION SALES REPRESENTATIVE Req ID 5864BR Posting Location WA,OLYMPIA WA,TACOMA Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. Manage the sales cycle and forecast to prioritize and engage resources productively. Schedule and conduct consultative sales appointments. Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. Make professional client presentations that articulate the value proposition of product/solution/service offerings. Quote prices and prepare sales proposals/contracts for orders. Effectively communicate with management and provide suggestions for improving volume, market share and price levels. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. Must be able to keep organized, accurate records on daily activities and results. Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Job Requirements Basic Qualifications: Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts Demonstrated stable track record of success in Sales Experience developing, researching and presenting formal presentations to senior level management and other end users Aggressive follow up and closing skills Proficiency with MS products (Word, Excel, and PowerPoint) Must have own transportation (car) A valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelors degree Demonstrated business management skills with a track record of meeting and exceeding sales goals Self-starter with commitment to consistently produce new opportunities Ability to manage pipeline of opportunities toward fruition Strong negotiation skills and ability to close deals rapidly Familiar with local marketplace, companies and community in geography stated above Demonstrated success in a changing and high-paced environment 1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:54:02United StatesCenturyLinkWashington5864BRWAOLYMPIA, WA28614032http://find.centurylink.jobs/xml/28614032/jobUSALITTLETONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title LEAD SOFTWARE DEVELOPER Req ID 5879BR Posting Location CO,LITTLETON Business Unit Information Technology Position Classification Management Job Description * Lead Software Developer for Data Warehousing/Business Intelligence (DW/BI) application development team. * This individual will be engaged in leading Data Quality and Master Data Management development activities in this rapidly evolving area of Information Technology. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Major Responsibilities: * This individual will be a key leader and contributor in a DW/BI development team. * The individual must be able to provide technical direction in a collaborative and evolving environment. * This will require working in a team of DQ and ETL developers to build consensus through a comprehensive understanding of industry best practices in various Data Profiling, Data Quality and Data Cleansing scenarios. * This individual is expected to be the top contributor in a diverse development team and act as the primary mentor to other team members. * The individual holding this position will be responsible for contributing to both development and operational efforts. Job Requirements Required Qualifications : * Well versed in data quality and matching principles in an MDM environment 2-3 years experience in Trillium Data Quality (TS Quality) on Unix/Linux with custom projects in a large scale production environment * Experience on large, complex projects doing requirements elicitation, working directly with business partners * 5-7 years of general Business Intelligence and ETL development * 5+ years working in an Oracle DB environment, up to and including Oracle v10g. * 2-5+ years Korn Shell (ksh) script language Experience with waterfall” and iterative” development methods * Strong IT experience developing high-level and detailed designs, following structured and disciplined design methodologies * Ability/experience providing technical/process direction to other developers, including mentoring them in DQ, MDM and the use of the Trillium Product Suite * Should be able to demonstrate leadership in the DQ domain, including an active role in DQ and MDM user groups, doing presentations, being conversant in industry/domain directions * Ability to multi-task and handle multiple concurrent projects and efforts. Solid time management skills. Desired Qualifications: * Strong Trillium Discovery (TS Discovery) data profiling skills Significant experience in interpreting the Trillium Postal Matcher and Census Geocoder output fields Strong understanding in the use, configuration, and tuning of the Relationship Linker * Solid understanding of CDP and parser tuning ETL development experience with Informatica 8.6 architecture and add-ons is a plus Integrating Trillium Data Quality with Informatica PowerCenter Oracle 11g experience is a plus * Use of Control-M Scheduling tool * Prior telecommunications experienceOther Qualifications: * Bachelor's degree in Computer Science, a related field or equivalent experience. * This is your opportunity to join the CenturyLink IT team. * Take a few minutes to submit your resume via the web site and answer some questions so we can get to know you better. * Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:53:59United StatesCenturyLinkColorado5879BRCOLITTLETON, CO28613985http://find.centurylink.jobs/xml/28613985/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Lead Process Analyst Req ID 5418BR Posting Location LA,MONROE Business Unit Network Services (Engineering) Position Classification Management Job Description Interface with construction field personnel and cross-functional organizations to identify process and efficiency improvement opportunities, develop end to end processes and communicate process changes in a concise and professional manner. ·Analyze performance results and determine appropriate process improvements to increase organizational effectiveness ·Develop process documents that clearly articulate process steps and expectations ·Work with cross-functional and cross-organizational teams to ensure all pertinent business considerations have been addressed ·Communicate with field, leadership and executive level management in the development and implementation of processes ·Support change management strategies to ensure success Qualifications: ·Bachelor’s degree in construction management , engineering, contract management or the equivalent in training and experience ·Ability to analyze data, identify trends and recommend process change strategy ·Extensive knowledge of telecommunication construction standards, aerial plant knowledge a plus ·Extensive knowledge of contract management and working with vendors responsible for the construction of company plant ·Experience in performance improvement activities ·Excellent written and oral communication skills ·Ability to work across teams ·Excellent computer skills ·Candidate must have the ability to think strategically and act with a sense of urgency Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:53:52United StatesCenturyLinkLouisiana5418BRLAMONROE, LA28613973http://find.centurylink.jobs/xml/28613973/jobUSAPORTLANDEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title STRATEGIC ACCOUNT MANAGER Req ID 5876BR Posting Location OR,PORTLAND Business Unit Enterprise Markets Group Position Classification Management Job Description Responsible for managing a deck of accounts in the commercial sector. Typically Fortune 1000. Will HUNT and farm within these accounts and develop and maintain relationships from the operational through the ‘C’ level. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. Must provide superior customer service on a day to day basis. Will build and maintain accurate and up to date strategic account plans. Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. Will be required to obtain technical certifications. Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Minimum of 5 years of outside Business to Business technology sales experience in ‘named’ accounts. Minimum of 3 years in Telecommunications sales or related high tech industry. Proficiency with the MS Applications Suite of products; Excel and PowerPoint. Valid Drivers License Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:53:37United StatesCenturyLinkOregon5876BRORPORTLAND, OR28613969http://find.centurylink.jobs/xml/28613969/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Director SEC Reporting Req ID 5489BR Posting Location LA,MONROE Business Unit Finance Position Classification Management Job Description Take command of your success as you deliver the future! CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. We have an immediate need for an accounting professional with a strong work ethic and a desire to lead a fast-paced, results-driven financial reporting team. This position will oversee preparation and analysis of financial statements, SEC and other investor reports, manage a technical accounting team and oversee the stock-based administration team, and perform special projects as assigned. This position will interact with internal and external auditors and all levels of management. Job Responsibilities : * Oversee a team of five professionals in the preparation of 30+ audited financial statement audits, including three SEC periodic filings on Forms 10-K and 10-Q. * Manage the XBRL tagging process for all SEC filings, ensuring continuity throughout all externally released documents. * Lead the team of technical accounts and review the company’s white papers and policies. * Work with external auditors to explain accounting treatment and disclosure of transactions and assist with their review of company information. * Oversee the stock-based administration team. * Oversee maintenance and testing of internal controls over external reporting. * Review KPMG and internal GAAP and SEC checklists for the periodic SEC filings. * Use critical thinking and attention to detail to help ensure SEC documents (and associated press releases, scripts, etc) are free from misstatement. * Work on complex issues which require input from multiple sources and innovative problem solving. * Assist in drafting responses for SEC comment letters. Communicate skillfully with all levels of management, including the senior leadership team. * Work on special projects as assigned. Job Requirements Minimum Qualifications : * Certified Public Accountant. * Minimum of ten years of relevant SEC reporting experience with medium to large public companies and/or large accounting firms. Significant supervisory experience. * Demonstrated leadership experience. * Ability to work in complex environment with many other dominant personality types. * Excellent oral and written communication skills. Ability to work with minimal supervision. Preferred Qualifications: * Management experience at a Big Four accounting firm. * Experience in telecommunications or public utilities industries. * Experience with SAP. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:53:36United StatesCenturyLinkLouisiana5489BRLAMONROE, LA28613965http://find.centurylink.jobs/xml/28613965/jobUSALAS VEGASEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SWITCHPERSON Req ID 5858BR Posting Location NV,LAS VEGAS Business Unit RMG - South Western Region Position Classification Represented Job Description Job Description : CenturyLink is a leading provider of communications, high-speed Internet and entertainment services to customers in 37 states. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future, establishing what a next-generation local communications company can be. CenturyLink believes in investing in our employees. Strong benefits and salary packages, tuition reimbursement, and training are just the beginning. We are currently looking for a Switch Tech with Digital Loop and/or DMS Central Office switching experience as well as three years experience with AFC/Tellabs, CALIX, Marconni/Reltec, SLC and FTTP and/or DMS Central Office switching equipment. Factory Certification Preferred. Must know repair in desert environment, software and network interface to DMS100. Job Requirements : Three years hardware and software experience on AFC/Tellabs, CALIX, Marconni/Reltec, SLC and FiberTo the Prem and/or DMS Central Office switching. Three years experience with Digital Loop Carrier Network Interface to DMS100 Desert environment repair of Digital Loop Carrier systems and Central Office Interface Operate a personal computer and have knowledge of Windows programs. Ability to lift 40 pounds. Must have valid driver’s license and not be colorblind Able to work overtime holidays, weekends, and 7 X 24 shifts as required and/or DMS Central Office switching.and/or DMS Central Office switching equipment. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:53:35United StatesCenturyLinkNevada5858BRNVLAS VEGAS, NV28613963http://find.centurylink.jobs/xml/28613963/jobUSASPRINGHILLEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title RETAIL SALES CONSULTANT Req ID 5826BR Posting Location LA,SPRINGHILL Business Unit RMG - Southern Region Position Classification Management Job Description The Retail Sales Consultant is responsible for interacting with individual residential and small business customers, either in person or by telephone, for the purpose of collecting, posting, depositing and reconciling customer payments received by the customer care location including pay stations, night deposit boxes, pay telephones or other sources as necessary. In addition, this position will provide service to customers by means of processing service requests, billing issue resolution and sales of new products and services. Generate revenue by promoting, demonstrating and selling features, products and services to new and existing accounts. Responsibilities: Interact with customers in person or by telephone to process orders for new installations, disconnections, moves, adds, long distance carrier changes, customer record maintenance, and other telephone service arrangement. Complete and process service orders as needed to ensure timely installation or service for the customer. Sell products and services to customers coming into the customer care location and provide information on products to meet their current and future requirements. Meet assigned goals for sales, quality assurance and other performance goals and quotas as assigned. Receive customer payments for current or future service billings in the form of cash, personal checks, or credit /debit cards. Update the Customer Service Database system for billing address corrections or other information as needed to ensure accurate and up-to-date records. Respond to customer requests for information regarding billing. Answer service or billing questions and resolve issues regarding local telephone service. Utilize appropriate judgment and follow Company policies when applying billing adjustments to ensure customer satisfaction. Keep abreast of and adhere to CenturyLink’s service offerings, promotions, policies and procedures. Post payments received from walk-in customers, night drop boxes, post office, pay station, pay phones or other sources in the appropriate database system Balance cash drawers, prepare bank deposit and other sources. Forward daily cash balancing worksheets to the appropriate location for recording and processing following established Company policies and procedures. Perform monthly cash reconciliation's and work with the corporate offices to resolve any identified cash discrepancies. Demonstrate telephone services, equipment, accessories, or Internet service displays featured in the customer care location as time allows. Explain what our services do and guide customers in exploring and test-driving services to help them discover the best ones for them. Document and maintain appropriate customer documentation as necessary. Process service orders for miscellaneous changes such as PIC changes, optional calling features, service additions or deletions, etc. Provide high-level trouble-shooting for customers with repair issues. Facilitate scheduling repair appointments as necessary. Provide Company forms and other supplies to pay station collection sites to ensure the appropriate forms are available at the payment location. Make changes in the Customer Service Database system for billing address corrections or other information as needed. The non-essential functions below are representative of other duties that may be performed by this position as time permits. Incumbents may be required to perform any combination or all of these non-essential functions. Open, sort and distribute mail. Monitor and maintain inventory levels of office supplies for department use. Initiate purchase orders as necessary to meet office supply requirements. Prepare, process and track requisitions and purchase orders using the Envision database system which may also include entering, receiving and shipping. Enter employee time into the Envision database system to include hours charged to a specific Work Order or Service Request. Enter data into electronic database systems as required to maintain logs and records of department activities. Perform special projects or other duties as assigned. Job Requirements: High school diploma or GED. Minimum one year customer service or general office experience or the equivalent in training and experience. Working knowledge of mainframe and personal computers and related software to include database applications, word processing and spreadsheets. Good verbal and interpersonal communication skills to interact with customers and company personnel in a professional manner. Preferred Qualifications: Experience in telecommunications customer service. Experience handling cash payments and balancing a cash drawer. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:53:28United StatesCenturyLinkLouisiana5826BRLASPRINGHILL, LA28613962http://find.centurylink.jobs/xml/28613962/jobUSADENVEREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACQUISITION SALES REPRESENTATIVE Req ID 5851BR Posting Location CO,DENVER Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. Manage the sales cycle and forecast to prioritize and engage resources productively. Schedule and conduct consultative sales appointments. Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. Make professional client presentations that articulate the value proposition of product/solution/service offerings. Quote prices and prepare sales proposals/contracts for orders. Effectively communicate with management and provide suggestions for improving volume, market share and price levels. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. Must be able to keep organized, accurate records on daily activities and results. Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Job Requirements Basic Qualifications: Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts Demonstrated stable track record of success in Sales Experience developing, researching and presenting formal presentations to senior level management and other end users Aggressive follow up and closing skills Proficiency with MS products (Word, Excel, and PowerPoint) Must have own transportation (car) A valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelors degree Demonstrated business management skills with a track record of meeting and exceeding sales goals Self-starter with commitment to consistently produce new opportunities Ability to manage pipeline of opportunities toward fruition Strong negotiation skills and ability to close deals rapidly Familiar with local marketplace, companies and community in geography stated above Demonstrated success in a changing and high-paced environment 1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:53:20United StatesCenturyLinkColorado5851BRCODENVER, CO28613948http://find.centurylink.jobs/xml/28613948/jobUSAGIG HARBOREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title STRATEGIC ACCOUNT MANAGER Req ID 5850BR Posting Location WA,GIG HARBOR Business Unit RMG Business Sales & Care Position Classification Management Job Description Responsible for managing a deck ‘named’ accounts in the commercial sector. Will hunt and farm within these accounts and develop and maintain relationships from the operational through the ‘C’ level. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. Must provide superior customer service on a day to day basis. Will build and maintain accurate and up to date strategic account plans. Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. Will be required to obtain technical certifications. Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Basic Qualifications Minimum of 5 years of outside Business to Business technology sales experience in ‘named’ accounts. Minimum of 3 years in Telecommunications sales or related high tech industry. Proficiency with the MS Applications Suite of products; Excel and PowerPoint. Valid Drivers License Preferred Qualifications 8 years years of outside Business to Business technology sales experience in ‘named’ accounts. Bachelors degree Familiar with local marketplace, companies and community in geography stated above. Demonstrated stable track record of success in Sales, with 2-3 years consecutive, successful sales experience within one company within the last 5 years. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-10 20:53:18United StatesCenturyLinkWashington5850BRWAGIG HARBOR, WA28613944http://find.centurylink.jobs/xml/28613944/jobUSAMEDFORDEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title INBOUND SALES & CARE REP Req ID 5847BR Posting Location OR,MEDFORD Business Unit RMG Consumer Customer Care Position Classification Management Job Description A great career awaits you at CenturyLink!<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Please PREVIEW this job by watching the, "Day in the Life of a CenturyLink Representative” video:http://www.centurylink.com/Pages/AboutUs/CompanyInformation/Careers/callCenterCareersVideo.jsp CenturyLink is the third largest telecommunications company in the<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in ruralAmerica. Headquartered inMonroe,La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list ofAmerica's largest corporations. For more information, visitwww.centurylink.com. TheSales & Care Representativesare an integral part of our team as they are the front line voice to our customers. In this role you will be responsible for fielding inbound calls from potential and existing customers, addressing concerns, providing solutions and then selling our products and services. Sales and Care Representatives will be hired as temporary, full-time employees and may transition to regular, full-time positions depending on attendance, performance and position availability. During the temporary period employees are not eligible for CenturyLink benefits. If a temporary Sales and Care Representative transitions to a regular, full-time position, benefits will be available according to company policy. To be considered for this position, all candidates are required to complete an online assessment (administered immediately post application and may take up to approx. 60 min). The assessment MUST be taken within 5 days of application. Training for these positions will begin onJune 25th, 2012. Job Functions * Responsible for fielding inbound calls from potential and existing customers and selling CenturyLink products and services on every call * Performing credit reviews, establishing accounts in the billing system, and providing customer service and solutions to problems In addition to a base pay of$10.50/hour, Sales & Care Representatives are assigned monthly sales quotas and must maintain customer service quality expectations to attain additionaltargeted sales incentive, which isapproximately $9,900 yearlyfor meeting 100% of the goal! Be an integral part of the action and grow with us as we lead the communications industry into the future. Take command of your career: submit your interest today! Job Requirements Minimum Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Ability to meet and exceed monthly sales quotas * Terrific oral and written communications skills * Strong customer focus * Excellent punctuality and work attendance history * Proficient in multi-tasking within several computer applications and databases * Able to handle a high volume of phone calls in a structured environment * Must be flexible to work various shifts, including Saturdays, evenings, and holidays as necessary * Ability to pass a drug screen and background check * Successfully meet online assessment requirements (administered immediately post application and may take up to approx. 60 min) Preferred Qualifications: · Prior sales experience in a customer-facing environment · Experience in an inbound or outbound call center · Work experience that reflects stability Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-08 18:14:25United StatesCenturyLinkOregon5847BRORMEDFORD, OR28539963http://find.centurylink.jobs/xml/28539963/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title OPERATIONS TECHNICIAN 2 Req ID 5844BR Posting Location LA,MONROE Business Unit Network Operations Position Classification Management Job Description Act as technical leader for the network operations center team and as a SME (Subject Matter Expert) on network and customer related issues. Take lead in major service outages and other service affecting activities. Advise inter-department groups of occurrences and ensure progress towards resolution. Perform case management function on outages as required. Handle internal/external customer escalations via phone, Remedy tickets or email and escalate further any customer-related issues to the appropriate group or manager as necessary. Develop, maintain, and assist with providing initial training for new employees. Provide technical information or direction for less experienced employees as assigned. Analyze current network support processes and update as needed and/or refer priority issues to management. Special projects and other duties as assigned. Job Requirements: Associate's Degree in Information Technology, Communications Networking and/or Electronics or related field or the equivalent in training and experience Minimum 6 years of experience in network equipment maintenance or support or the equivalent in training, experience and education. Minimum of 3 years of experience required in specific wireline network equipment maintenance. Minimum of 5 years data service provider network experience. Excellent verbal and written communications skills required. Willingness to attend vendor-specific data product training required. Preferred Qualifications: Bachelor's degree in Information Technology, Communications Networking or related field. Cisco, Juniper or ALU certifications. Experience in advance data network testing and troubleshooting as a SME (Subject Matter Expert). Experience in working with engineering teams and vendors. Vendor certifications related to Data/Ethernet equipment and/or networks. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-08 18:14:24United StatesCenturyLinkLouisiana5844BRLAMONROE, LA28539961http://find.centurylink.jobs/xml/28539961/jobUSAHERNDONTitle IT Systems Engineer III - Net Defense Specialist Req ID 5829BR Posting Location VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description ·Perform advanced network security tasks/processes in a complex, secure and challenging environment in support of a nationwide fiber optic transport network and two geographically separated network support centers. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Deploy, maintain, and troubleshoot firewalls, Intrusion Detection/Prevention devices, VPN appliances, vulnerability assessment tools, event and log analysis, security change tracking and other network security systems and devices. ·Installs, documents, and manages security software/system tools, configurations, and tests/verifies processes to ensure standard and secure implementation and use of systems, tools, and processes. ·Provides inputs for installation of new security systems and procedures as well as modifications to current configurations. ·Troubleshoot and analyze security software/system tools to ensure compatibility and integration with hardware systems. ·React quickly and competently to identify, track, document, escalate, and resolve immediate network vulnerabilities/threats. ·Customize security system software based on research and customer needs as appropriate. ·Coordinate and facilitate communications with engineering and security departments and commercial vendors to identify, investigate and resolve security vulnerability matters. ·Communicate status of security system, processes, ongoing malicious activity, and possible vulnerabilities with management and customers. ·Act as technical lead on new security system initiatives or counter measures. ·Remotely troubleshoot and repair network security tools/processes. ·Respond to the escalation of trouble reports by isolation of problem and mobilization of resources capable of affecting a resolution in a manner which least disrupts customer service within acceptable security risks. ·Provide after-hours support on an on-call basis, as required. Job Requirements ·This position requires a Top Secret/SCI clearance with CI polygraph. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·The responsibilities of this position will continue to grow as additional portions of the network are accredited and achieve operational status and as additional customer groups are added to the network. Currently, the position supports the operation, management, and defense of a nationwide fiber optic transport network and two geographically separated network support centers. ·The network is expected to sustain continual growth to include additional sites and customers across the life of the program. ·Experience with IBM Blade Centers/Servers, Tipping Point IDS/IPS, McAfee Firewall and Host Based Security System, Sun Solaris servers, Cisco devices, and Ciena optical equipment required. ·CISSP or equivalent certification required. ·MCSE and CCNA certifications desired. ·Bachelor’s degree in an Information Technology field and three years experience or seven years applicable work experience2012-05-07 19:02:06United StatesCenturyLinkVirginia5829BRVAHERNDON, VA28482548http://find.centurylink.jobs/xml/28482548/jobUSASAN ANTONIOTitle IT Systems Engineer III - Fed Req ID 5834BR Posting Location TX,SAN ANTONIO Business Unit Enterprise Markets Group Position Classification Management Job Description ·Provides advanced Tier III and IV support by remotely troubleshooting and repairing transport backbone equipment, sub-tending devices, and user applications/services for a nationwide fiber optic transport network and two geographically separated network support centers. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Performs advanced troubleshooting as the internal escalation point of contact for complex and persistent trouble tickets. ·Interacts extensively with internal engineering and support teams as well as with Tier IV support engineers of various hardware/software vendors to solve tough problems. ·Acts as network operations technical lead on new and emerging network management/defense requirements and designs. ·Interacts closely with network engineers, security personnel, program managers and vendors to establish system requirements and design technical solutions to meet critical network performance criteria. ·Manages and participates in enterprise-level projects encompassing systems, networks, and SAN/NAS storage. ·Exercises sound judgment during the escalation of trouble tickets. ·Responds to trouble reports by isolation of problem and mobilization of resources capable of affecting a resolution in a manner which least disrupts customer service. ·Performs advanced diagnostics using software and hardware tools to determine network status and optimize network performance. ·Performs system backups and recoveries. ·Maintains and monitors anti-virus server and clients. ·Maintains and monitors file, e-mail, and backup servers. ·Implements software patches and security updates as required. ·Reacts quickly and competently to identify, track, document, escalate, and resolve immediate network vulnerabilities/threats. ·Conducts risk assessments to identify possible security violations. ·Assesses risk factors and advises on vulnerability to attack from a variety of sources. ·Develops methods and procedures for protection of systems and applications. ·Oversees/monitors status of systems and equipment to address potential technical problems. Inspects and analyzes equipment/systems performance to determine maintenance and repair requirements. ·Develops and implements detailed standard operations procedures dealing with Network Support Center operations. ·May direct daily/per-shift work assignments when necessary. ·Provides project status to management. ·Provides after-hours support on an on-call basis, as required. Job Requirements ·Ciena or like vendor long haul optical equipment certifications and training are highly desired. CCNA and MCSE certifications required. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·CISSP and CCNP certifications highly desired. ·Bachelor’s degree in an Information Technology field and three years experience or seven years applicable work experience required. ·Experience with IBM Blade Centers/Servers, Tipping Point IDS/IPS, McAfee Firewall and Host Based Security System, Sun Solaris servers, Cisco devices, and Ciena optical equipment required. ·These positions require a Top Secret/SCI clearance with CI polygraph. ·The responsibilities of these positions will continue to grow as additional portions of the network are accredited and achieve operational status, and as additional customer groups are added to the network. ·Currently the positions support the operation, management, and defense of a nationwide fiber optic transport network and two geographically separated network support centers. ·The network is expected to sustain continual growth to include additional sites and customers across the life of the program. ·These positions represent the highest escalation level for technical problem resolution on an extremely high visibility project.2012-05-07 19:02:04United StatesCenturyLinkTexas5834BRTXSAN ANTONIO, TX28482546http://find.centurylink.jobs/xml/28482546/jobUSAROCK SPRINGSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACQUISITION SALES REPRESENTATIVE Req ID 5824BR Posting Location WY,ROCK SPRINGS Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. Manage the sales cycle and forecast to prioritize and engage resources productively. Schedule and conduct consultative sales appointments. Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. Make professional client presentations that articulate the value proposition of product/solution/service offerings. Quote prices and prepare sales proposals/contracts for orders. Effectively communicate with management and provide suggestions for improving volume, market share and price levels. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. Must be able to keep organized, accurate records on daily activities and results. Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Job Requirements Basic Qualifications: Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts Demonstrated stable track record of success in Sales Experience developing, researching and presenting formal presentations to senior level management and other end users Aggressive follow up and closing skills Proficiency with MS products (Word, Excel, and PowerPoint) Must have own transportation (car) A valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelors degree Demonstrated business management skills with a track record of meeting and exceeding sales goals Self-starter with commitment to consistently produce new opportunities Ability to manage pipeline of opportunities toward fruition Strong negotiation skills and ability to close deals rapidly Familiar with local marketplace, companies and community in geography stated above Demonstrated success in a changing and high-paced environment 1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-07 19:01:58United StatesCenturyLinkWyoming5824BRWYROCK SPRINGS, WY28482545http://find.centurylink.jobs/xml/28482545/jobUSASALT LAKE CITYTitle MGR RETENTION SALES & CARE I Req ID 5839BR Posting Location UT,SALT LAKE CITY Business Unit RMG Consumer Customer Care Position Classification Management Job Description In this position you will manage retention operations by providing both strategic and tactical direction, guiding the day-to-day management of 40 – 150 + employees, driving operational standards, and all service delivery protocols. You’re accountable for assigned metrics attainment for their designated call center. Accountable for day to day operational decisions, strategic employee decisions, and customer service impacts which include staffing models, budgeted overhead, call routing, and directing all policies. You’re responsible for the revenue, sales unit and save rate goal attainment, as well as, the motivation of the sales forces to meet objectives in sales, service and quality. Directly supervises activities of retention supervisors. Job Requirements Qualifications: ·You must have a strong knowledge and understanding of the call center environment and telecom industry. ·A Bachelor’s Degree in Business or a related field . ·Three years of customer service, call center or collections experience or equivalent in training. ·Previous experience is strongly preferred. ·Strong interpersonal skills to build relationships with local unions, as applicable. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Preferred Qualifications: ·5 + years of call center leadership experience. ·Call center retention and sales experience ·Leadership experience in a union environment; understanding of current CWA contract and current processes associated with the interfacing with union leaders.2012-05-07 19:01:45United StatesCenturyLinkUtah5839BRUTSALT LAKE CITY, UT28482541http://find.centurylink.jobs/xml/28482541/jobUSAHERNDONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Provisioner III Req ID 5831BR Posting Location VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description ·Responsible to the network operations manager for provisioning and system administration functions of a major nationwide fiber optic telecommunications network. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Coordinate support for new circuit activations or deactivations as directed by appropriate TSO/TSR or other notification documents. ·Coordinated closely with tier III Network Engineers and provide technical support, as required or requested, to implement complex circuit provisioning projects from inception to completion to provide connectivity of DS-0, DS-1, DS-3, OC-3/12/48 and wavelength paths. ·Provide technical consultation, guidance and direction to other technical personnel. ·Provide input in preparing technical proposals for optical fiber installations. ·Update, review, and maintain network as-built and configuration management drawings using Visio or other software based applications. ·Support the preparation of outside plant/inside plant proposals that satisfy documented customer technical requirements. ·Coordinate completion of engineering and technical OSP/ISP construction and designs to maintain or expand the network architecture. ·Provide after hours/on-call support as required. Job Requirements ·This position requires a Top Secret/SCI clearance with CI polygraph. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·The responsibilities of this position will continue to grow as customer groups are added to the network. ·At this point, the position supports provisioning actions on the transport infrastructure of the network, but will soon take on additional support responsibilities for at least three major customer groups. ·The network is expected to sustain continual growth to include additional sites and customers across the life of the program. ·Experience with Ciena Optical equipment and software is required. ·Ciena or like vendor long haul optical equipment certifications and training are highly desired. ·CCNA or like certification desired. ·Bachelor’s degree in an Information Technology field and three years experience or seven years applicable work experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-07 19:01:44United StatesCenturyLinkVirginia5831BRVAHERNDON, VA28482540http://find.centurylink.jobs/xml/28482540/jobUSAHERNDONTitle IT Systems Engineer III - Fed Req ID 5833BR Posting Location VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description ·Provides advanced Tier III and IV support by remotely troubleshooting and repairing transport backbone equipment, sub-tending devices, and user applications/services for a nationwide fiber optic transport network and two geographically separated network support centers. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Performs advanced troubleshooting as the internal escalation point of contact for complex and persistent trouble tickets. ·Interacts extensively with internal engineering and support teams as well as with Tier IV support engineers of various hardware/software vendors to solve tough problems. ·Acts as network operations technical lead on new and emerging network management/defense requirements and designs. ·Interacts closely with network engineers, security personnel, program managers and vendors to establish system requirements and design technical solutions to meet critical network performance criteria. ·Manages and participates in enterprise-level projects encompassing systems, networks, and SAN/NAS storage. ·Exercises sound judgment during the escalation of trouble tickets. ·Responds to trouble reports by isolation of problem and mobilization of resources capable of affecting a resolution in a manner which least disrupts customer service. ·Performs advanced diagnostics using software and hardware tools to determine network status and optimize network performance. ·Performs system backups and recoveries. ·Maintains and monitors anti-virus server and clients. ·Maintains and monitors file, e-mail, and backup servers. ·Implements software patches and security updates as required. ·Reacts quickly and competently to identify, track, document, escalate, and resolve immediate network vulnerabilities/threats. ·Conducts risk assessments to identify possible security violations. ·Assesses risk factors and advises on vulnerability to attack from a variety of sources. ·Develops methods and procedures for protection of systems and applications. ·Oversees/monitors status of systems and equipment to address potential technical problems. Inspects and analyzes equipment/systems performance to determine maintenance and repair requirements. ·Develops and implements detailed standard operations procedures dealing with Network Support Center operations. ·May direct daily/per-shift work assignments when necessary. ·Provides project status to management. ·Provides after-hours support on an on-call basis, as required. Job Requirements ·Ciena or like vendor long haul optical equipment certifications and training are highly desired. CCNA and MCSE certifications required. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·CISSP and CCNP certifications highly desired. ·Bachelor’s degree in an Information Technology field and three years experience or seven years applicable work experience required. ·Experience with IBM Blade Centers/Servers, Tipping Point IDS/IPS, McAfee Firewall and Host Based Security System, Sun Solaris servers, Cisco devices, and Ciena optical equipment required. ·These positions require a Top Secret/SCI clearance with CI polygraph. ·The responsibilities of these positions will continue to grow as additional portions of the network are accredited and achieve operational status, and as additional customer groups are added to the network. ·Currently the positions support the operation, management, and defense of a nationwide fiber optic transport network and two geographically separated network support centers. ·The network is expected to sustain continual growth to include additional sites and customers across the life of the program. ·These positions represent the highest escalation level for technical problem resolution on an extremely high visibility project.2012-05-07 19:01:40United StatesCenturyLinkVirginia5833BRVAHERNDON, VA28482514http://find.centurylink.jobs/xml/28482514/jobUSAFORT COLLINSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACQUISITION SALES REPRESENTATIVE Req ID 5825BR Posting Location CO,FORT COLLINS Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. Manage the sales cycle and forecast to prioritize and engage resources productively. Schedule and conduct consultative sales appointments. Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. Make professional client presentations that articulate the value proposition of product/solution/service offerings. Quote prices and prepare sales proposals/contracts for orders. Effectively communicate with management and provide suggestions for improving volume, market share and price levels. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. Must be able to keep organized, accurate records on daily activities and results. Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Job Requirements Basic Qualifications: Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts Demonstrated stable track record of success in Sales Experience developing, researching and presenting formal presentations to senior level management and other end users Aggressive follow up and closing skills Proficiency with MS products (Word, Excel, and PowerPoint) Must have own transportation (car) A valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelors degree Demonstrated business management skills with a track record of meeting and exceeding sales goals Self-starter with commitment to consistently produce new opportunities Ability to manage pipeline of opportunities toward fruition Strong negotiation skills and ability to close deals rapidly Familiar with local marketplace, companies and community in geography stated above Demonstrated success in a changing and high-paced environment 1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-07 19:01:32United StatesCenturyLinkColorado5825BRCOFORT COLLINS, CO28482506http://find.centurylink.jobs/xml/28482506/jobUSASAN ANTONIOTitle IT Systems Engineer III - Network Analyst Req ID 5830BR Posting Location TX,SAN ANTONIO Business Unit Enterprise Markets Group Position Classification Management Job Description ·Monitors and analyzes operations, maintenance, and defense of a nationwide fiber optic transport network and two geographically separated network support centers. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Acts as focal point for and performs quality control on all status and performance reporting to customers. ·Provides in-depth analysis of network performance and maintenance actions on the transport and management networks as well as associated servers and applications. ·Works with equipment vendors and software providers to conduct failure and trend analyses, identify root causes, and recommend corrective actions. ·Utilizes network tools such as Telenium, Remedy, HP NNMi and OMW, CiscoWorks, Ciena OnCenter, Microsoft SCOM, and eIQ SecureVue to monitor performance of applications, servers, and network equipment and diagnose system problems. ·Consults with network management and network defense users to evaluate requirements and assess how well present systems/tools support their needs. ·Conducts research and evaluation of network technology and makes source selection recommendations that address issues. ·Compiles findings in reports to drive network and data center designs and technical refresh projects which address problems. ·Configures and tailors the Remedy trouble ticketing tool and other network management applications with appropriate drop down menus, ticket data fields, and report routines to enhance data gathering, root cause analysis, and reporting. ·Uses network performance and maintenance data to assess adequacy of training plans/programs and recommends and implements changes to eliminate shortfalls. ·Responds to inquiries from staff, administrators, outside vendors, and customers for technical information, assistance, and support. ·Assists in technical writing and producing documentation to record network topologies, systems, and security protocols. ·Provides systems/tools overview training to new employees. ·Performs special projects and other duties as assigned. Job Requirements ·Associate degree in an Information Technology field and three years experience or seven years applicable work experience required. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Specific training or certification with the Remedy trouble ticketing tool is required. ·Experience with IBM Blade Centers/Servers, CiscoWorks, NeuralStar, Microsoft SCOM, Ciena OnCenter, and eIQ SecureVue highly desired. ·Experience with Ciena or like vendor long haul optical equipment, Sun Solaris servers, Cisco devices, Tipping Point IDS/IPS, McAfee Firewall, and Host Based Security System highly desired. ·This position requires a Top Secret/SCI clearance with CI polygraph. ·This is a one-deep position to support performance/status reporting to customers. ·Incumbent must be articulate and able to work autonomously with little direction. ·Sound interpersonal, reading, writing, and arithmetic skills required. ·Technical ability to perform root cause and trend analyses by reviewing and interpreting complex technical information to define issues, draw conclusions, and facilitate permanent solutions to problems required. ·Responsibilities of this position will continue to grow as additional portions of the network are accredited and achieve operational status, and as additional customer groups are added to the network. ·Currently, the position supports the operation, management, and defense of the nationwide fiber optic transport network and two geographically separated network support centers. ·The network is expected to sustain continual growth to include additional sites and customers across the life of the program.2012-05-07 19:01:18United StatesCenturyLinkTexas5830BRTXSAN ANTONIO, TX28482497http://find.centurylink.jobs/xml/28482497/jobUSACASA GRANDEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title NETWORK TECHNICIAN-INCIDENTAL Req ID 5837BR Posting Location AZ,CASA GRANDE Business Unit RMG - South Western Region Position Classification Represented Job Description This is an "incidental" position working no more than 850 hours with no benefits. Job Responsibilities:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS and DSL). * Analyzes and troubleshoots basic technical problems or issues. * Reviews and discusses service order requirements and equipment requests with customers, evaluating customers’ telecommunication needs and suggesting additional/alternative service as appropriate. * Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. * Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). * Performs continuity and/or conformance testing. * Reads and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. from supervisor or other designated employees and performs specified work. * Works with telecom color-coded wires and cables. Job Requirements Basic Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> At least six months experience in the last five years installing and maintaining copper facilities related to POTS services. Preferred experience: At least six months experience in the last five years installing and maintaining copper DSL circuits. Previous experience with copper test equipment, ie..HST 3000C with ADSL2+ and VDSL2+ sim) Computer literate with the ability to communicate, test, receive work, code work, and enter payroll via a laptops Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-07 19:01:12United StatesCenturyLinkArizona5837BRAZCASA GRANDE, AZ28482494http://find.centurylink.jobs/xml/28482494/jobUSAST PAULEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACQUISITION SALES REPRESENTATIVE Req ID 5827BR Posting Location MN,ST PAUL Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. Manage the sales cycle and forecast to prioritize and engage resources productively. Schedule and conduct consultative sales appointments. Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. Make professional client presentations that articulate the value proposition of product/solution/service offerings. Quote prices and prepare sales proposals/contracts for orders. Effectively communicate with management and provide suggestions for improving volume, market share and price levels. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. Must be able to keep organized, accurate records on daily activities and results. Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts Demonstrated stable track record of success in Sales Experience developing, researching and presenting formal presentations to senior level management and other end users Aggressive follow up and closing skills Proficiency with MS products (Word, Excel, and PowerPoint) Must have own transportation (car) A valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelors degree Demonstrated business management skills with a track record of meeting and exceeding sales goals Self-starter with commitment to consistently produce new opportunities Ability to manage pipeline of opportunities toward fruition Strong negotiation skills and ability to close deals rapidly Familiar with local marketplace, companies and community in geography stated above Demonstrated success in a changing and high-paced environment 1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-07 19:00:53United StatesCenturyLinkMinnesota5827BRMNST PAUL, MN28482488http://find.centurylink.jobs/xml/28482488/jobUSAHERNDONTitle IT Systems Engineer III - Network Administrator Req ID 5832BR Posting Location VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description ·Perform advanced system administrator duties in a complex, secure and challenging environment that encompasses a nationwide optical transport network and two geographically separated Network Support Centers. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Establish and maintain system requirements as identified by customer directives and as coordinated/established with network engineers, security requirements, program management and vendors’ capabilities. ·Manage and participate in enterprise-level projects encompassing systems, networks, and SAN/NAS storage. ·Perform system backups and recoveries. ·Maintain and monitor anti-virus server and clients. ·Maintain and monitor file, e-mail and backup servers. ·Implement software patches and security updates as required. ·Use software and hardware tools to identify and diagnose network status and performance. ·Conduct forensic analysis of log files and network activity to identify, report, and remediate the effects of unauthorized user activity. ·Certify all hardware/software prior to installation and use on communications and computer systems. ·Create and maintain network policies and procedures, to include training documentation. Assess risk factors and remediate system vulnerabilities as required. ·Knowledge of Wide Area Network security requirements and techniques for protecting computer systems/networks from viruses, data tampering, and unauthorized system entry is required. ·Remotely troubleshoot and repair user applications/services. ·Respond to the escalation of trouble reports by isolation of problem and mobilization of resources capable of affecting a resolution in a manner which least disrupts customer service and or financial requirements. ·Provide after-hours support on an on-call basis, as required. Job Requirements ·This position requires a Top Secret/SCI clearance with CI polygraph. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·The position currently supports the system administration of the transport infrastructure of the network and two Network Support Centers but will soon take on additional support responsibilities when major customer groups are added to the network. ·Experience with IBM Blade Centers/Servers, Tipping Point IDS/IPS, McAfee Firewall and Host Based Security System, Sun Solaris servers, Cisco devices, and Ciena optical equipment required. ·CISSP or equivalent certification required. ·MCSE and CCNA certifications desired. ·Bachelor’s degree in an Information Technology field and three years experience or seven years applicable work experience2012-05-07 19:00:48United StatesCenturyLinkVirginia5832BRVAHERNDON, VA28482465http://find.centurylink.jobs/xml/28482465/jobUSADENVEREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Lead Tax Analyst Req ID 5823BR Posting Location CO,DENVER Business Unit Finance Position Classification Management Job Description We have an immediate opening for a Lead Tax Analyst in our Denver, Colorado location. Responsibilities: * Responsible for tax compliance for foreign business operations, including profits tax, VAT, GST, withholding and other applicable taxes, manages foreign tax audits-both with assistance from in-country tax advisors. * Advises on U.S. and foreign tax effects of strategic and operational decisions. Identifies opportunities for tax minimization in implementation of foreign initiatives. * Acts as liaison with in-country tax consultants on matters related to foreign tax. * Advises on contract terms and transaction structures to minimize overall global tax. * Supports legal and business team in acquisitions involving foreign business-including advising on contracts, providing tax assumptions for business plan, and developing tax favorable structures. * Primary focal point for developing and communicating tax planning strategies affecting foreign businesses. Responsible for development of tax efficient plans for deployment and/or repatriation of foreign profits and minimization of direct and indirect taxes related to non-U.S. businesses. * Responsible for communicating tax effects of business transactions outside the United States, including means of minimizing cross border tax. Includes human resource issues related to project staffing, equipment issues related to foreign indirect taxes and permanent establishment, and capital structure issues. * Develop and support transfer pricing practices and policies. * Monitor foreign tax laws and communicate impacts to legal and business teams. Minimum Qualifications: * Bachelor's degree in Finance, Accounting, Business Administration, a related field, or equivalent experience. * Seven+ years broad tax experience. * Three+ years experience in international tax. * Good written and oral communications skills. Preferred Job Qualifications: * CPA * Masters degree in Taxation and/or Juris Doctorate. * Experience in telecommunications industry. * Experience with accounting systems, preferably SAP. * Great flexibility, a broad global perspective, competence and knowledge in U.S. and foreign tax concepts, as well as strong process management skills. * Team leader, individual contributor and/or consultant on a variety of tax and non-tax issues. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-05 20:45:45United StatesCenturyLinkColorado5823BRCODENVER, CO28467434http://find.centurylink.jobs/xml/28467434/jobUSANASHVILLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Strategic Account Manager Req ID 5808BR Posting Location TN,NASHVILLE Business Unit Enterprise Markets Group Position Classification Management Job Description * Responsible for hunting "named" accounts in the commercial sector. Typically Fortune 1000. Will hunt and farm and develop and maintain relationships from the operational through the ‘C’ level. * Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. * Must provide superior customer service on a day to day basis. * Will build and maintain accurate and up to date strategic account plans. * Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. * Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. * Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. * Will be required to obtain technical certifications. * Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. * Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. * Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. * Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. * Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Minimum Qualifications: * Minimum of 5 years of outside Business to Business technology sales experience in ‘named’ accounts. * Minimum of 3 years in Telecommunications sales or related high tech industry. * Proficiency with the MS Applications Suite of products; Excel and PowerPoint. * Valid Driver's License and satisfactory driving record. Preferred Qualifications: * 8 years years of outside Business to Business technology sales experience in ‘named’ accounts. * Bachelors degree * Familiar with local marketplace, companies and community in geography stated above. * Demonstrated stable track record of success in Sales, with 2-3 years consecutive, successful sales experience within one company within the last 5 years. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-04 18:37:33United StatesCenturyLinkTennessee5808BRTNNASHVILLE, TN28436933http://find.centurylink.jobs/xml/28436933/jobUSASAN MARCOSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title INBOUND SALES & CARE REP Req ID 5819BR Posting Location TX,SAN MARCOS Business Unit RMG Consumer Customer Care Position Classification Management Job Description A great career awaits you at CenturyLink!<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations. For more information, visitwww.centurylink.com. TheSales & Care Representativesare an integral part of our team as they are the front line voice to our customers. In this role you will be responsible for fielding inbound calls from potential and existing customers and selling our products and services. Please PREVIEW the job by watching the "Day in the Life of a CSR" video:http://www.centurylink.com/Pages/AboutUs/CompanyInformation/Careers/callCenterCareersVideo.jsp Sales and Care Representatives will be hired as temporary, full-time employees and may transition to regular, full-time positions depending on attendance, performance and position availability. During the temporary period employees are not eligible for CenturyLink benefits. If a temporary Sales and Care Representative transitions to a regular, full-time position, benefits will be available according to company policy. Training for these positions will begin onJune 4th 2012 Job Functions * Responsible for fielding inbound calls from potential and existing customers and selling CenturyLink products and services on every call * Performing credit reviews, establishing accounts in the billing system, and providing customer service and solutions to problems In addition to a base pay of$10.50/hour, Sales & Care Representatives are assigned monthly sales quotas and must maintain customer service quality expectations to attain additionaltargeted sales incentive, which isapproximately $9,900 yearlyfor meeting 100% of the goal! Minimum Qualifications: * Ability to meet and exceed monthly sales quotas * Terrific oral and written communications skills * Strong customer focus * Excellent punctuality and work attendance history * Proficient in multi-tasking within several computer applications and databases * Able to handle a high volume of phone calls in a structured environment * Must be flexible to work various shifts, including Saturdays, evenings, and holidays as necessary * Ability to pass a drug screen and background check Preferred Qualifications: ·Prior sales experience in a customer-facing environment ·Experience in an inbound or outbound call center ·Work experience that reflects stability Be an integral part of the action and grow with us as we lead the communications industry into the future. Take command of your career: submit your interest today! Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-04 18:37:32United StatesCenturyLinkTexas5819BRTXSAN MARCOS, TX28436932http://find.centurylink.jobs/xml/28436932/jobUSACLEVELANDEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Sr Pre-Sales Engineer Req ID 5809BR Posting Location OH,CLEVELAND Business Unit Enterprise Markets Group Position Classification Management Job Description Position Description:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This technical resource is responsible for providing pre-sales support of all CenturyLink products and services. Required is the ability to design and articulate complex customized solutions based on customer specific technical and financial parameters. Communication and presentation skills are essential. This technical support role will provide support across a large geographical region as well as being dedicated to a specific account or sales module. Presales activities include lead generation, lead qualification, system design, proposal development and customer presentations. Post sales activities may involve the coordination of internal and external technical resources. This position also will engage in mentoring activities without formal supervisory responsibility and must maintain strong integrity and business ethics. Essential Job Duties and Responsibilities: Primary job responsibility is to support engineering requirements for traditional and converged CPE systems. The candidate needs to demonstrate knowledge of multiple vendors of Customer Provided Equipment. These vendors need to include but not limited to: Nortel (voice and data), Juniper, Cisco, Adtran, etc. Qualified candidate will have design and engineering knowledge of Cisco Unified Communications as it relates to traditional and converged switching platforms. The Sales Engineer will perform as a technical lead with Centurylink sales teams and business partners. The position will provide the following services: telecommunications consulting, proposal preparation support, technical presentations to customers, and the analysis and design of CenturyLink complex products and solutions. Site surveys will be performed to determine design requirements which best fits the needs of our customers. The engineering position will assist CenturyLink vendors and partners on proposals while establishing relationships with both internal and external customers to provide technical training and development support. Another responsibility is the creation of detailed network drawings and diagrams as required by each opportunity? Strategic and tactical plans will be developed for our sales teams and business partners by providing technical input on account plans. The position will participate with the sales team in qualifying and closing specific customer opportunities. Solutions will be created that provide network analysis for customers and prospects. The position will lead internal cross-functional teams to obtain required approvals for completed designs within a timely manner. The position comprises of the following components: INITIATING: Lead technical discovery with a focus on customer’s applications. Provide designs and prices as they relate to Voice, Data, Video, WAN, CPE solutions, VPN, Hosting, LD, SIP, MPLS, Private Line, Videoconferencing, and Ethernet services (20%). PLANNING: Lead sales strategy discussions with sales teams and business partners. Be knowledgeable of all voice, network/transport, and data/video technologies. Investigate additional sales opportunities and provide relevant information to appropriate sales organizations. Provide network based applications that have an impact on our customers. Develop and champion network/Transport solutions with Product Management. (25%). EXECUTING: Forges direct, personal relationships with customers or prospect’s technical staff. Provide value by becoming an invaluable consulting resource. Participate in customer network planning, and provide training on emerging technologies. Continually update customers on Centurylink enhancements and provide knowledge of network trends. Provide and present technical presentations to all levels of a customer’s organization. Develops and provides detailed network drawings as required. Champion all CPE solutions with product management and vendors. Develop and present technical training for sales reps. Create and implement solutions that are supportable within Network Operations, Engineering, and Product Management. Mentor other Sales Engineers and provide support for their development. (30%). CLOSING: Participate and lead sales teams or business partners to obtain customer contractual acceptance of final services/products proposed. Ensures final documentation (engineering diagrams, site surveys, statement of works) are completed to assist all future projects. (15%) REVENUE: Ensures sold services are completed and operating as designed. See a solution/opportunity from creation to closure. (10%). Job Requirements * Minimum qualifications are a Bachelors degree in Engineeringora related field and/or 4 to 6 years of equivalent experience in sales engineering, engineering, and/or sales.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * 3+ years of sales engineering or systems engineering experience (networking services, telephony, video, IP networking equipment), working with a sales force as support on complex projects, coaching Staff and Associate Sales Engineers, complex customer presentations. * Maintained significant design and engineering knowledge of converged CPE platforms. Knowledge of Juniper, Cisco and Nortel platforms is highly desirable. * Knowledge of Cisco configuration tools is desired. * Strong knowledge of internetworking designs and their applications, to include complex routing techniques on LAN/WAN networks, IP Telephony, Security and network diversity applications. * In-depth understanding of traditional telecommunications services such as, Enhance Toll Free, LD, IP, VPN, ATM, SIP, MPLS, Frame Relay, Private Line, Giga-Bit Ethernet, SONET Transport, PRI and Local CO-based Trunking Service * Understanding Voice Switching technologies and associated equipment, PBX interconnection, 911 networks and equipment. * Consultative selling and customer questioning techniques in order identify new opportunities, up sell within in existing accounts and maintain the role of trusted advisor to both the customer and sales team. * Understand customer decision making and business processes to include, assisting sales team in developing strategies to influence decision makers. * Effective presentation, analytical, communications and customer relationship skills. * Fluency with MS Word, Excel, PowerPoint and Visio. * Strong project management skills to include, setting customer expectations, driving committed time lines, track deliverable when necessary and assume the role as liaison for the customer and cross-functional teams (i.e. Operation, Engineering, Product Management, etc.). * Ability to work autonomously on multiple projects and associated deliverables. Time management skills are a critical requirement. * Have the ability to comprehend the buying behavior of our customers by understanding their core values and beliefs. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-04 18:37:31United StatesCenturyLinkOhio5809BROHCLEVELAND, OH28436930http://find.centurylink.jobs/xml/28436930/jobUSANEW YORKEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Administrative Assistant II Req ID 5807BR Posting Location NY,NEW YORK Business Unit Enterprise Markets Group Position Classification Management Job Description Work Group: Enterprise Markets Group Location: New York, NY Typical Work Hours: Employees are expected to work at least forty (40) hours per calendar week preferably 8am to 5pm for an indefinite period of time Job Responsibilities: Under minimal supervision, provides complex administrative support for the Sales Director, three managers and their teams. Work is generally of a critical or confidential nature and requires a broad knowledge of departmental and company practices, policies, programs and product lines. * · Is versed in working in a Corporate environment requiring the ability to multi-task in a high pressure sales environment * · Technical expertise in electronic submittal and logging of contracts with a sense of urgency and in some cases very short deadlines * · Composes, prepares, edits and proofreads memoranda, reports, spreadsheets and other correspondence (this work is of a critical nature and often confidential). * · Independently researches and obtains information for complex reports and special assignments. * · Answers telephones, screens calls and forwards messages. * · Coordinates calendars for meetings, ensuring appropriate timing of commitments and timing between meetings and calendar conflicts. * · Schedules equipment and conference rooms and makes travel arrangements. * · Files, sorts, tracks and distributes information. * · Orders office supplies and processes invoices. * · Manages new hire process which includes phone and computer set-up Job Requirements * · Minimum of 2 - 4 years administrative support experience in a large Corporation * · Proficiency with MS Office (Word, Excel and PowerPoint) · Proficiency with Call monitoring, routing and phone set-ups · Ability to manage multiple projects and requests from multiple people at any given time. * · Strong communication (oral and written), interpersonal, analytical, problem solving and organizational skills * · A broad knowledge of departmental and company practices, policies and programs in a Corporate environment * · Ability to multi-task, prioritize and work in a deadline driven environment with little or no supervision * · Must be able to respond quickly and resourcefully to requests * · Must be able to establish internal network of resources to assist in day to day questions and requests. * College degree, and industry expereince will be considered over other candidates Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-04 18:36:40United StatesCenturyLinkNew York5807BRNYNEW YORK, NY28436833http://find.centurylink.jobs/xml/28436833/jobUSACINCINNATIEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Sr Pre-Sales Engineer Req ID 5813BR Posting Location OH,CINCINNATI Business Unit Enterprise Markets Group Position Classification Management Job Description Position Description:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This technical resource is responsible for providing pre-sales support of all CenturyLink products and services. Required is the ability to design and articulate complex customized solutions based on customer specific technical and financial parameters. Communication and presentation skills are essential. This technical support role will provide support across a large geographical region as well as being dedicated to a specific account or sales module. Presales activities include lead generation, lead qualification, system design, proposal development and customer presentations. Post sales activities may involve the coordination of internal and external technical resources. This position also will engage in mentoring activities without formal supervisory responsibility and must maintain strong integrity and business ethics. Essential Job Duties and Responsibilities: Primary job responsibility is to support engineering requirements for traditional and converged CPE systems. The candidate needs to demonstrate knowledge of multiple vendors of Customer Provided Equipment. These vendors need to include but not limited to: Nortel (voice and data), Juniper, Cisco, Adtran, etc. Qualified candidate will have design and engineering knowledge of Cisco Unified Communications as it relates to traditional and converged switching platforms. The Sales Engineer will perform as a technical lead with Centurylink sales teams and business partners. The position will provide the following services: telecommunications consulting, proposal preparation support, technical presentations to customers, and the analysis and design of CenturyLink complex products and solutions. Site surveys will be performed to determine design requirements which best fits the needs of our customers. The engineering position will assist CenturyLink vendors and partners on proposals while establishing relationships with both internal and external customers to provide technical training and development support. Another responsibility is the creation of detailed network drawings and diagrams as required by each opportunity? Strategic and tactical plans will be developed for our sales teams and business partners by providing technical input on account plans. The position will participate with the sales team in qualifying and closing specific customer opportunities. Solutions will be created that provide network analysis for customers and prospects. The position will lead internal cross-functional teams to obtain required approvals for completed designs within a timely manner. The position comprises of the following components: INITIATING: Lead technical discovery with a focus on customer’s applications. Provide designs and prices as they relate to Voice, Data, Video, WAN, CPE solutions, VPN, Hosting, LD, SIP, MPLS, Private Line, Videoconferencing, and Ethernet services (20%). PLANNING: Lead sales strategy discussions with sales teams and business partners. Be knowledgeable of all voice, network/transport, and data/video technologies. Investigate additional sales opportunities and provide relevant information to appropriate sales organizations. Provide network based applications that have an impact on our customers. Develop and champion network/Transport solutions with Product Management. (25%). EXECUTING: Forges direct, personal relationships with customers or prospect’s technical staff. Provide value by becoming an invaluable consulting resource. Participate in customer network planning, and provide training on emerging technologies. Continually update customers on Centurylink enhancements and provide knowledge of network trends. Provide and present technical presentations to all levels of a customer’s organization. Develops and provides detailed network drawings as required. Champion all CPE solutions with product management and vendors. Develop and present technical training for sales reps. Create and implement solutions that are supportable within Network Operations, Engineering, and Product Management. Mentor other Sales Engineers and provide support for their development. (30%). CLOSING: Participate and lead sales teams or business partners to obtain customer contractual acceptance of final services/products proposed. Ensures final documentation (engineering diagrams, site surveys, statement of works) are completed to assist all future projects. (15%) REVENUE: Ensures sold services are completed and operating as designed. See a solution/opportunity from creation to closure. (10%). Job Requirements * Minimum qualifications are a Bachelors degree in Engineeringora related field and/or 4 to 6 years of equivalent experience in sales engineering, engineering, and/or sales.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * 3+ years of sales engineering or systems engineering experience (networking services, telephony, video, IP networking equipment), working with a sales force as support on complex projects, coaching Staff and Associate Sales Engineers, complex customer presentations. * Maintained significant design and engineering knowledge of converged CPE platforms. Knowledge of Juniper, Cisco and Nortel platforms is highly desirable. * Knowledge of Cisco configuration tools is desired. * Strong knowledge of internetworking designs and their applications, to include complex routing techniques on LAN/WAN networks, IP Telephony, Security and network diversity applications. * In-depth understanding of traditional telecommunications services such as, Enhance Toll Free, LD, IP, VPN, ATM, SIP, MPLS, Frame Relay, Private Line, Giga-Bit Ethernet, SONET Transport, PRI and Local CO-based Trunking Service * Understanding Voice Switching technologies and associated equipment, PBX interconnection, 911 networks and equipment. * Consultative selling and customer questioning techniques in order identify new opportunities, up sell within in existing accounts and maintain the role of trusted advisor to both the customer and sales team. * Understand customer decision making and business processes to include, assisting sales team in developing strategies to influence decision makers. * Effective presentation, analytical, communications and customer relationship skills. * Fluency with MS Word, Excel, PowerPoint and Visio. * Strong project management skills to include, setting customer expectations, driving committed time lines, track deliverable when necessary and assume the role as liaison for the customer and cross-functional teams (i.e. Operation, Engineering, Product Management, etc.). * Ability to work autonomously on multiple projects and associated deliverables. Time management skills are a critical requirement. * Have the ability to comprehend the buying behavior of our customers by understanding their core values and beliefs. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-04 18:36:15United StatesCenturyLinkOhio5813BROHCINCINNATI, OH28436813http://find.centurylink.jobs/xml/28436813/jobUSAPASCOEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACQUISITION SALES REPRESENTATIVE Req ID 5802BR Posting Location WA,PASCO Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. Manage the sales cycle and forecast to prioritize and engage resources productively. Schedule and conduct consultative sales appointments. Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. Make professional client presentations that articulate the value proposition of product/solution/service offerings. Quote prices and prepare sales proposals/contracts for orders. Effectively communicate with management and provide suggestions for improving volume, market share and price levels. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. Must be able to keep organized, accurate records on daily activities and results. Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Job Requirements Basic Qualifications: Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts Demonstrated stable track record of success in Sales Experience developing, researching and presenting formal presentations to senior level management and other end users Aggressive follow up and closing skills Proficiency with MS products (Word, Excel, and PowerPoint) Must have own transportation (car) A valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelors degree Demonstrated business management skills with a track record of meeting and exceeding sales goals Self-starter with commitment to consistently produce new opportunities Ability to manage pipeline of opportunities toward fruition Strong negotiation skills and ability to close deals rapidly Familiar with local marketplace, companies and community in geography stated above Demonstrated success in a changing and high-paced environment 1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-03 18:46:08United StatesCenturyLinkWashington5802BRWAPASCO, WA28405213http://find.centurylink.jobs/xml/28405213/jobUSAWALNUT CREEKEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SR PRE SALES ENGINEER Req ID 5793BR Posting Location CA,WALNUT CREEK Business Unit Enterprise Markets Group Position Classification Management Job Description The Sales Engineer is the technical lead on the account team, responsible for technical and business requirements discovery, telecommunications and CPE solution design/engineering/consulting, proposal preparation support and technical presentations to customers for CenturyLink’s full suite of products and solutions. • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions • Creatively designs solutions for customers using the best mix of CenturyLink and vendor-partner products. Alters the design as needed to result in the customer choosing the CenturyLink solution • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution • Builds relationships with customers serving as the technical liaison from pre-sales to post-sales • Responsible for growing strategic product sales and revenue through proactive engagement with customers • Participates in strategic and tactical account planning • Follows industry technology trends through self-study and formal training and shares that knowledge with customers • Clearly communicates the customer design to the teams responsible for ordering, implementation and ongoing support • Provides technical training and development support to the local branch • Leads internal cross-functional teams to obtain required approvals of non-standard designs for customers A good candidate has a strong technical background in layers 1 through 3 of the OSI model and knowledge of the characteristics of various applications that ride over data networks (i.e. the performance requirements of packetized voice and video and of various data applications), has a desire to sell and is comfortable looking for opportunities once introduced to a customer. Prior experience as a Sales Engineer isn’t required; but rather the skills and knowledge needed to be effective. Specifically: • Business and technical requirements discovery; ability to craft a solution based on those requirements • Strong written and verbal communication skills • Strong presentation skills • Technical knowledge: • Customer premises communication (data, video, voice) equipment from major vendors • IP routing and switching • Internet and MPLS-VPN architecture • Voice and VoIP technologies and products • TDM, SONET and Ethernet technologies and products • Data center infrastructure and networking Job Requirements • Bachelors degree in Engineering or a related field and/or 6-10 years of equivalent experience in sales engineering, systems engineering (networking services, telephony, IP networking equipment), and/or sales • Strong knowledge of internetworking designs and their applications, to include IP subnetting and complex routing techniques on LAN/WAN networks, IP Telephony, Security, network diversity applications and other technical skills documented above • Consultative selling and customer questioning techniques in order identify new opportunities, sell within in existing accounts and maintain the role of trusted advisor to both the customer and sales team • Industry leading certifications preferred (Cisco, Juniper and others) • Effective presentation, analytical, communications and customer relationship skills • Proficiency with MS Outlook, Word, Excel, PowerPoint and Visio • Strong project management skills • Ability to work autonomously on multiple projects and associated deliverables. Time management skills are a critical requirement • Valid Driver’s License with satisfactory driving record Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-02 19:36:29United StatesCenturyLinkCalifornia5793BRCAWALNUT CREEK, CA28335062http://find.centurylink.jobs/xml/28335062/jobUSAIRVINEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title MGR PRE SALES ENGINEERING Req ID 5794BR Posting Location CA,IRVINE CA,LOS ANGELES Business Unit Enterprise Markets Group Position Classification Management Job Description Responsibilities include but are not limited to: * Managing a group of 6-10 Sales Engineers in the Business Markets Group. * Guiding a multi-state team to provide engineering and technical pre-sales support to Centurylink sales teams. * Providing direction to the Nationals/Globals sales team for solutions, as well as, the delivery and operational support for our business. * Directing and leading technical resources as appropriate in winning significant sales opportunities. * Serves as a coach and mentor to a group of pre sales engineers. * Managing Sales Engineering cross training, hiring, retention, and skills development programs. * Chosen candidate will be responsible for frequently presenting major sales and engineering proposals to C-level executives/Board of Directors at Fortune 500 corporations Qualifications * Must have documented oral presentation skills in front of large and high-profile audiences * Must have excellent written presentation/proposal skills as well * Must be results focused and well versed in a broad set of networking and information technology subjects with a primary focus on IP networking. * Must possess a proven track record of building and managing large teams on a multi location level. * Prefer five years Cisco related sales/engineering experience (including completion of CCNA/NP and CCDA/DP. * Excellent organizational and management skills, as well as, natural leadership instincts a must. * Demonstrated ability to support large business accounts and deliver large opportunities. * Proven leadership and team building capabilities. * Bachelor's of Science in Electrical Engineering or Computer Science preferred. Job Requirements * Master's degree in Business Administration or a telecommunications field desirable or equivalent experience * Minimum of eight years of experience with increasing levels of responsibility and contributions required. * Up to 25% travel. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-02 19:36:11United StatesCenturyLinkCalifornia5794BRCAIRVINE, CA28335052http://find.centurylink.jobs/xml/28335052/jobUSASAVANNAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Service Technician Req ID 5764BR Posting Location IL,SAVANNA Business Unit RMG - Midwest Region Position Classification Represented Job Description The Service Technician installs telephone plant facilities, switched digital television, and high-speed internet at customer premises according to specifications directed and established by CenturyLink procedures. To maintain, expand, replace and repair all plant facilities and subscriber apparatus required to provide service to customers. Interact directly with CenturyLink customers and support sales efforts through Take the Lead. ·Installs, repairs, tests and modifies line and station telephone equipment for customers using hand tools, power tools, and computer interfaces. Includes repairs to outside wires and tree trimming, and placing new drops. ·Inspects subscriber premises to determine the appropriate method of installation. · Tests newly installed telephone/equipment using testing devices and repairs or replaces faulty equipment. Performs appropriate testing to ensure proper transmission and supervision specifications. ·Works closely with the Dispatch Center for work assignments such as troubles report and service orders. Records transmission readings, daily time, and function codes in Work Force Management. · Install and maintain subscriber PairGain Devices. · Refurbishes cable and installs facilities within pedestals and/or terminals. ·Actively supports sales and marketing related activities through the Take the Lead Program. ·Climbs poles using either hooks, ladders or bucket trucks, attach terminal boxes and carrier housings, and repair or replace defective lines and auxiliary equipment. ·Unreels and strings aerial lines; installs conduits and pole hardware. ·Pulls lines through conduit by hand or with use of a winch. ·Observes all safety rules and regulations. ·Corrects prints and maintains as builts in accordance with company practice and policies. ·Install and maintain video, data and station wiring and apparatus, maintain loop plant, including analog and digital subscriber carrier. ·Assist other Technical personnel in performance of their duties when requested. · Transporting, set up, and running of portable generator sets. ·Locate buried telephone and CATV cables. ·Installation/troubleshooting of high-speed internet and data networks. ·Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers. Assumes all other duties as assigned. Job Requirements Basic Qualifications: ·Education: High School Diploma or GED. ·Experience: One year of current telecommunications industry experience in one or more of the following areas: installation, maintenance, and repair of aerial, buried and underground wire and cable; telephones; switched digital television; High Speed Internet; building wiring; station equipment; or equivalent in education and training. ·Must have working knowledge of PC’s, including basic computer operational tasks. ·Must have strong interpersonal communication skills for communicating CenturyLink’s products and services to customers. ·Must possess a valid driver’s license and have a safe driving record. ·Must be able to safely use hooks, ladders, bucket truck; and to climb poles. · Heavy lifting as required. ·May work in confined spaces. · Must be able to work outside in all weather conditions. ·Must be able to respond to call-outs after hours, work overtime, shift, weekends, and holidays as required. ·Must be able to travel overnight as necessary for business requirements and training. ·Incumbent must be technically proficient in order to perform the specific work requirements of the job in the particular location. Preferred Qualifications: ·Associate’s Degree in Electronics/Communications. ·CCNT, CCNA, Network+, or A+ Certifications. ·Training on basic IT and network fundamentals. ·Experience in Outside Plant functions. ·Subscriber carrier training. · Pole climbing training. ·Experience or training in how to read and interpret outside and subscriber plant facility records. · Internet protocol telephony exposure. ·Electronics training or experience that demonstrates knowledge of AC/DC theory. ·Experience splicing fiber optics. ·Knowledge of analog and digital transmission. · Experience with installation and troubleshooting of high-speed internet services. ·Proven ability to generate sales opportunities during day-to-day customer contact. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-30 19:42:53United StatesCenturyLinkIllinois5764BRILSAVANNA, IL28275473http://find.centurylink.jobs/xml/28275473/jobUSAHERNDONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Senior Cyber Engineer - Federal Req ID 5734BR Posting Location VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description Job Description<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This position supports DHS in providing architecture and systems engineering support to mitigate cyber intrusions onto CenturyLinks ISP network in support of US Government networks. The position will involve architecting and engineering ISP based Cybersecurity intrusion detection / intrusion prevention technologies. Position may require a role in briefing Government seniors on the status of CenturyLink Government’s ISP and CyberSecurity capabilities. Job Description: The Cyber Security Engineer will work in a challenging, hands-on environment supporting the Department of Homeland Security (DHS) and the Department of Defense (DoD) and other specialized customers in support of the National Cyber Protection System (NCPS) initiatives. Successful candidates will assist in the research, development, evaluation, and validation of Security solutions using carrier network facilities to support tactical solutions; to include bandwidth challenged, mobile ad hoc networks. Duties include: * Identify new network security technologies * Develop and support security Research and Development concepts * Assist in the formulation of new programs * Assess proposed solutions in a system of systems environment to include impact on network and application layer efficiencies * Construct measurable milestones and cyber security technology roadmaps * Assist in laboratory demonstrations and evaluations * Evaluate emerging security products and implementations developed by outside vendors. Job Requirements Demonstrated knowledge and experience in system architecture and engineering disciplines. Specific technical knowledge of enterprise level networking and network security. Job Requires:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * A Bachelor’s Degree and/or Advanced degree in Electrical/Computer Engineering or Computer Science with experience, or a strong interest in the CyberSecurity field, with emphasis on Network Protection technologies and techniques * 3 -7 years experience * Understanding of mobile networking in a military environment and the impact of integrating security solutions * A proven track record in the communications, networking and/or security arenas * Knowledge and experience base should include computer network operations, network access and protection techniques and technologies, software coding, encryption and cross domain Solutions Candidate must be a US Citizen with an active Department of Defense TOPSECRET clearance. Desired Skills: Excellent written and oral communication skills, effective interpersonal skills, problem solving ability and strong work ethic that is proactive and self-motivated. Knowledge of ISP and commercial telecommunications business practices is desirable. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-27 19:12:59United StatesCenturyLinkVirginia5734BRVAHERNDON, VA28238752http://find.centurylink.jobs/xml/28238752/jobUSAST ROBERTEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Service Technician Req ID 5736BR Posting Location MO,ST ROBERT Business Unit RMG - Southern Region Position Classification Represented Job Description Position Summary: The Service Technician installs telephone plant facilities and high-speed internet at customer premises according to specifications directed and established by CenturyLink procedures. This includes maintaining, expanding, replacing and repairing all plant facilities and subscriber apparatus required to provide service to customers. The Service Technician interacts directly with CenturyLink customers and support sales efforts through iLead. The selection process will be governed in accordance with the local collective bargaining agreement. The closing date for the submission of bids is: May 26, 2012 Responsibilities: * Install, repair, test and modify line and station telephone equipment for customers using hand tools, power tools, and computer interfaces. * Include repairs to outside wires and tree trimming, and place new drops. * Inspect subscriber premises to determine the appropriate method of installation. * Test newly installed telephone/equipment using testing devices and repair or replace faulty equipment. * Perform appropriate testing to ensure proper transmission and supervision specifications. * Work closely with the Dispatch Center for work assignments such as trouble reports and service orders. * Record transmission readings, daily time, and function codes in Work Force Management. * Install and maintain subscriber PairGain Devices. * Refurbish cable and install facilities within pedestals and/or terminals. * Climb poles using hooks, ladders or bucket trucks, attach terminal boxes and carrier housings, and repair or replace defective lines and auxiliary equipment. * Unreel and string aerial lines; install conduits and pole hardware. * Observe all safety rules and regulations. * Correct prints and maintain as-builts in accordance with company practice and policies. * Install and maintain data and station wiring and apparatus, maintain loop plant, including analog and digital subscriber carrier. * Assist other Technical personnel in performance of their duties when requested. * Transport, set up, and run portable generator sets. * Locate buried telephone lines. * Install/troubleshoot high-speed internet and data networks. * Convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers. * Assume all other duties as assigned. * Participate in a technician sales referral program Job Requirements BASIC QUALIFICATIONS: * Must have High School Diploma or GED. * Must have one (1) year of current telecommunications industry experience (within the last three (3) years) in one or more of the following areas: installation, maintenance, and repair of aerial, buried and underground wire and cable; telephones; switched digital television; High Speed Internet; building wiring; station equipment; or equivalent in education and training. * Must have working knowledge of PC’s, including basic computer operational tasks. * Must be able to safely use hooks, ladders, bucket trucks; and to climb poles. * Must have capability to distinguish colors on facilities. * Heavy lifting as required. * May work in confined spaces. * Must be able to work outside in all weather conditions. * Must be able to respond to call-outs after hours, work overtime, shift, weekends, and holidays as required. * Must be able to travel overnight as necessary for business requirements and training. * Must be technically proficient in order to perform the specific work requirements of the job in the particular location. * Must have strong interpersonal communication skills for communicating CenturyLink’s products and services to customers. * Must possess a valid driver’s license and have a safe driving record.PREFERRED QUALIFICATIONS: * Associate’s Degree in Electronics/Communications. CCNT, CCNA, Network+, or A+ Certifications. * Training on basic IT and network fundamentals. * Experience in Outside Plant functions. * Subscriber carrier training. * Pole climbing training. * Experience or training in how to read and interpret outside and subscriber plant facility records. * Internet protocol telephony exposure. * Electronics training or experience that demonstrates knowledge of AC/DC theory. * Experience splicing fiber optics. Knowledge of analog and digital transmission. * Experience with installation and troubleshooting of high-speed internet services. * Proven ability to generate sales opportunities during day-to-day customer contact. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-27 19:12:27United StatesCenturyLinkMissouri5736BRMOST ROBERT, MO28238734http://find.centurylink.jobs/xml/28238734/jobUSARICHMONDEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title STRATEGIC ACCOUNT MANAGER Req ID 5733BR Posting Location VA,RICHMOND Business Unit Enterprise Markets Group Position Classification Management Job Description * Responsible for hunting "named" accounts in the commercial sector. Typically Fortune 1000. Will hunt and farm and develop and maintain relationships from the operational through the ‘C’ level. * Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. * Must provide superior customer service on a day to day basis. * Will build and maintain accurate and up to date strategic account plans. * Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. * Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. * Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. * Will be required to obtain technical certifications. * Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. * Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. * Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. * Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. * Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Minimum Qualifications: * Minimum of 5 years of outside Business to Business technology sales experience in ‘named’ accounts. * Minimum of 3 years in Telecommunications sales or related high tech industry. * Proficiency with the MS Applications Suite of products; Excel and PowerPoint. * Valid Driver's License and satisfactory driving record. Preferred Qualifications: * 8 years years of outside Business to Business technology sales experience in ‘named’ accounts. * Bachelors degree * Familiar with local marketplace, companies and community in geography stated above. * Demonstrated stable track record of success in Sales, with 2-3 years consecutive, successful sales experience within one company within the last 5 years. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-27 19:12:13United StatesCenturyLinkVirginia5733BRVARICHMOND, VA28238729http://find.centurylink.jobs/xml/28238729/jobUSAALAMOGORDOEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title NETWORK TECHNICIAN-CABLE and 911 Req ID 5737BR Posting Location NM,ALAMOGORDO Business Unit RMG - South Western Region Position Classification Represented Job Description Requires 911 Plant and/or 911 Positron experience. Network Technician All Types: Works with telecom color-coded wires and cables. Works with basic electricity, as it relates to telecommunications. Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Employee is responsible for positive customer communication and interaction. Provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Complete designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands. Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Experience working on a computer in a Windows-based system and with Microsoft Outlook. Installation and Maintenance: Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS). Read and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps blueprints, diagrams, etc. and performs specified work including jack installation, wiring, etc. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). Reviews and discusses service order requirements and equipment requests with customers, evaluating customers' broadband needs in addition to recognizing and suggesting additional/alternative service as appropriate. Analyzes and troubleshoots basic technical problems or issues. Cable/Repair Maintenance: Maintains/repairs and tests copper cable and/or fiber optic cable in an underground, aerial, or buried environment. Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters), in the construction and repair of outside plant facilities. Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant. Locates and repairs air leaks in aerial, underground, and/or buried cable. Locates, splices, repairs and rearranges cable and cable conductors in buildings and aerial or buried plant. Initiates or performs cable cuts, transfer projects, and/or load balance cuts, and issues necessary cuts to prevent blocking. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Line Crew: Performs construction work (e.g., digging holes, placing poles, laying cable and conduit in the ground). Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, 188A, Sidekick, etc.), in the construction and repair of outside plant facilities. Operates and/or maintains heavy-duty equipment (e.g., tractors, backhoes, trenchers) and hydraulic equipment (e.g., forklifts, aerial lifts, pallet jacks). Dismantles, moves, or removes aerial, underground or building wire or cable and associated equipment or hardware. Joins, repairs, and rearranges cable conductors in utility holes. Uses Life Support equipment to check utility holes for gas, pumps water and other debris from utility holes. Pumps water and other debris from utility holes. Performs various splicing functions on new cable and wire. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Reads and interprets work orders, cable/construction prints, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives work orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Splicing / Construction: Responsible for splicing and maintaining copper and fiber for the Qwest network. Performs various splicing functions on new cable and wire. Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Performs splicing functions on all other types of outside plant facilities where the work requires cable sheath openings. Analyzes and troubleshoots basic technical problems or issues. Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant. Dismantles, moves, or removes aerial, underground or building wire or cable and associated equipment or hardware. Works with heavy-duty power equipment (e.g., compressors, pumps, blowers) and hand tools in the construction and repair of outside plant facilities. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters). Operates and/or maintains heavy-duty equipment (e.g., tractors, backhoes, trenchers) and hydraulic equipment (e.g., forklifts, aerial lifts, pallet jacks). Reads and interprets construction prints, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives work orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. National Electrical Safety Code Inspection and Correction (Oregon): Inspection of Qwest outside plant facilities to ensure compliance with the National Electrical Safety Code. Correction of NESC non-compliant residential/small business telephone service and the subsequent testing of equipment and the service to ensure proper installation. Job Requirements Requires 911 and cable experience! Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, oscilloscopes). Ability to read, review, interprets and understands technical documents (e.g., schematics, drawings, blueprints, layouts). Working knowledge of hand and power tools. Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 100 pounds. Employment may be contingent upon passage of the strength test. Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). A valid State driver’s license with a current satisfactory driving record. Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays. Preferred: At least 12 months experience within the last five years installing, repairing/maintaining, and testing residential/small business telecommunication service (POTS and DSL), including Design Services. Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and closing sales of products and services. Prior experience working on a computer in a Windows-based system and with Microsoft Outlook. Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets). Prior experience using a body belt and safety straps. Pole-climbing certification. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-27 19:12:13United StatesCenturyLinkNew Mexico5737BRNMALAMOGORDO, NM28238728http://find.centurylink.jobs/xml/28238728/jobUSALA CROSSEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ENGINEER II Req ID 5752BR Posting Location WI,LA CROSSE Business Unit Customer Implementation Assurance Position Classification Management Job Description Due to Job Family reorganization - this opening is now an Engineer 2 instead of an Engineer 1. Any candidates who previously applied do not need to reapply. Position Summary:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Responsiblefor provisioning special and switched access/private line circuits including, but not limited to, Digital Signal Level 0 (DS0), Digital Signal Level 1 (DS1) and/or trunks, Digital Signal Level 3 (DS3), OC-X, SONET, Ethernet circuits, E911, SS7 and other trunk-level circuits. Individual also provides technical support of network services, network standards, and the timely deployment of services/features to enhance revenues. Support may include assistance with special projects/wholesale customer rearrangements, Ethernet projects, special contracts, etc. Essential Duties and Functions: · Knowledgeable and Proficient in complex provisioning requirements for applicable OSS (MetaSolv, CIRAS, COPS). · Working knowledge of Engineering Work Orders (EWO’s) including loading and grooming of elements and network components in the applicable OSS (MetaSolv, CIRAS, COPS). · Working knowledge of equipment elements and solutions across switched and special access, local loop and long-haul transport in the telephony network. · Provide technical support to internal and external customers for engineering, installation and testing of all transport facilities and special and switched access circuits. · Drive completion of all customer and network orders. · Assist other departments or work groups, providing requested support as necessary. · Other duties as assigned. Job Requirements Minimum Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> · Bachelor’s degree in engineering or related field or the equivalent in training and experience. · Minimum 3 years telecommunications, engineering or network planning or the equivalent in training and experience. · Working knowledge of network topologies spanning the switching, access, and transport portions of the network. · Detailed understanding of digital switching topics such as space division switching, time division switching, blocking probability functions, and multistage switching. · Working knowledge of next-generation digital loop carrier systems, and analog and digital subscriber carrier. · In-depth knowledge of ISP/OSP equipment and designs. · Detailed knowledge of access interface standards specified in Bellcore TR-57, TR008, and TR-303. · Understand digital transmission topics such as PAM, PCM, Nyquist theorem, line coding, framing techniques, and time division multiplexing. · Familiar with circuit and packet switching, X.25 and X.75 protocols, IEEE 802.X protocols, OSI reference model, ISDN, frame relay, SONET, and ATM switching. · Working knowledge of, and the ability to, perform economic analysis including internal rate of return analysis, discounted payback period, net present value, profit index, buy-vs.-lease analysis, cost-benefit analysis, and breakeven analysis. · Prepare written and oral reports on new services, technologies, and industry issues. · Proficient in word processing, spread sheets, and database using a personal computer. · Excellent written and oral communication skills. Preferred Knowledge, Skills, Education and Experience which would enhance the incumbent's success in the job: · Bachelor’s degree in engineering or related field or the equivalent in training and experience. · Minimum 3 years telecommunications, engineering or network planning or the equivalent in training and experience. · Working knowledge of network topologies spanning the switching, access, and transport portions of the network. · Detailed understanding of digital switching topics such as space division switching, time division switching, blocking probability functions, and multistage switching. · Working knowledge of next-generation digital loop carrier systems, and analog and digital subscriber carrier. · In-depth knowledge of ISP/OSP equipment and designs. · Detailed knowledge of access interface standards specified in Bellcore TR-57, TR008, and TR-303. · Understand digital transmission topics such as PAM, PCM, Nyquist theorem, line coding, framing techniques, and time division multiplexing. · Familiar with circuit and packet switching, X.25 and X.75 protocols, IEEE 802.X protocols, OSI reference model, ISDN, frame relay, SONET, and ATM switching. · Working knowledge of, and the ability to, perform economic analysis including internal rate of return analysis, discounted payback period, net present value, profit index, buy-vs.-lease analysis, cost-benefit analysis, and breakeven analysis. · Prepare written and oral reports on new services, technologies, and industry issues. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-27 19:12:12United StatesCenturyLinkWisconsin5752BRWILA CROSSE, WI28238727http://find.centurylink.jobs/xml/28238727/jobUSARESTONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title STRATEGIC ACCOUNT MANAGER Req ID 5732BR Posting Location VA,RESTON Business Unit Enterprise Markets Group Position Classification Management Job Description * Responsible for hunting "named" accounts in the commercial sector. Typically Fortune 1000. Will hunt and farm and develop and maintain relationships from the operational through the ‘C’ level. * Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. * Must provide superior customer service on a day to day basis. * Will build and maintain accurate and up to date strategic account plans. * Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. * Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. * Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. * Will be required to obtain technical certifications. * Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. * Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. * Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. * Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. * Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Minimum Qualifications: * Minimum of 5 years of outside Business to Business technology sales experience in ‘named’ accounts. * Minimum of 3 years in Telecommunications sales or related high tech industry. * Proficiency with the MS Applications Suite of products; Excel and PowerPoint. * Valid Driver's License and satisfactory driving record. Preferred Qualifications: * 8 years years of outside Business to Business technology sales experience in ‘named’ accounts. * Bachelors degree * Familiar with local marketplace, companies and community in geography stated above. * Demonstrated stable track record of success in Sales, with 2-3 years consecutive, successful sales experience within one company within the last 5 years. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-27 19:11:31United StatesCenturyLinkVirginia5732BRVARESTON, VA28238587http://find.centurylink.jobs/xml/28238587/jobUSASIOUX FALLSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title MGR SALES II - BMG Req ID 5724BR Posting Location SD,SIOUX FALLS Business Unit RMG Business Sales & Care Position Classification Management Job Description Manage the sale of all Voice, Data, and IP products and services, meet revenue targets based on rolled up quota of sales team. Perform account planning and positioning for Regional Accounts under RMG Business & Care. Responsible for setting quota, realigning modules of accounts, and meeting/exceeding monthly sales objectives while delivering the Spirit of Service to customers. Train, coach, mentor, motivate and conduct formal performance reviews for team of 6-8 sales executives. Manage active learning plans and facilitate daily, monthly and yearly sales results objectives for sales team. Responsible for day-to-day sales activity management, funnel activity, territory management, and customer focused sales efforts for a team of sales executives at the senior and major level. Participate in community and industry-related events to further develop the opportunities to procure new business Work cross functionality with variety of business leaders and other direct and indirect sales channels. Overall financial tracking, revenue recognition as well as forecasting responsibilities for the team. Bachelor's degree in business or related field or equivalent experience is required Must have 5+ years telecom or related technology sales experience Minimum 2 years sales management experience in telecommunications or a technology-based industry Experience in building strategic plans for sales team growth and development including account and activity planning and development Experience mentoring, training and developing high performance sales teams Proficient with PC-based applications such as MS Word, Excel, PowerPoint and sales performance/tracking programs Valid driver's license and satisfactory driving record Preferred Qualifications: Masters degree Experience and knowledge of the customer base in the local market Knowledge and experience with commercial accounts Demonstrated stable track record of success in Sales, with 2-3 years consecutive, successful sales management experience within one company within the last 5 years Work Environment: May require some travel Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-26 18:48:42United StatesCenturyLinkSouth Dakota5724BRSDSIOUX FALLS, SD28204713http://find.centurylink.jobs/xml/28204713/jobUSAFLAGSTAFFEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ACQUISITION SALES REPRESENTATIVE Req ID 5702BR Posting Location AZ,FLAGSTAFF AZ,PRESCOTT Business Unit RMG Business Sales & Care Position Classification Management Job Description We are seeking an experienced and motivated Business Sales Consultant. The Business Sales Consultant is responsible for selling telecommunications and data products and services to business customers. In this position, utilize your talent and follow the steps of a successful sales process: identify customer needs, present solutions, address product inquiries and finalize the sale. Not only is this position responsible for cultivating a client base but also building and maintaining a network of colleagues, partners, and customers to share information and obtain prospects. Responsibilities: Make outbound contacts to an assigned base of business accounts on a daily basis to drive incremental sales of key products to include telecommunications. Manage the daily funnel of accounts to ensure contact with a minimum of 20 to 30 existing business customers per day to meet assigned revenue objectives for the market area. Conduct "cold" calls for new potential customers, based on lead referrals, to help achieve assigned revenue quotas. Maintain and routinely update business customer profile information including key contacts, product interest, long-term business plans or other information to facilitate future opportunities for sales. Maintain and routinely update business customer profile information including key contacts, product interest, long-term business plans or other information to facilitate future opportunities for sales. Work with customers to understand their telecommunication and data product and service requirements. Provide assistance to customers in designing telecommunications products or data systems to best meet existing or future business requirements. Provide product information to qualified customers, upon request, to meet their telecommunication product and service requirements. Respond to customer questions or concerns regarding the system design, product and service capabilities, cost or other factors to ensure they have a detailed and complete understanding of the benefits for their business operations. Work with Sales Engineers, technicians and other sales team personnel to develop system designs and provide price quotes for customers as required to sell telecommunications products and services to customers based on their individual company needs. Sell customers on the value of CenturyLink products and services to overcome objections to proposed system requirements, or cost, to ensure achievement of assigned sales objectives. Complete all administrative tasks as required to ensure timely and accurate records of customer related activities. Develop and maintain strong customer relationships. Conduct retention and "win-back" activities as required. Conduct on-site customer presentations for key sales opportunities as required to facilitate the sale of CenturyLink products and services. Perform special projects or other duties as assigned Job Requirements Job Requirements Basic Qualifications: Commissioned sales experience that includes active outbound selling to an assigned base of accounts with demonstrated effective selling skills, which includes new business prospecting or the equivalent in training and experience Additional or concurrent work experience, which demonstrates strong analytical and applied judgment capabilities or the equivalent in training and experience Proficiency with MS products (Word, Excel, and PowerPoint) Strong communication skills (oral and written) to include sales presentations to customers. Strong organization skills Valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelor's degree in Business, Sales or Marketing Telecommunications industry experience with working knowledge of voice, data and CPE products Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-25 18:30:57United StatesCenturyLinkArizona5702BRAZFLAGSTAFF, AZ28172729http://find.centurylink.jobs/xml/28172729/jobUSAWALNUT CREEKEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title STRATEGIC ACCOUNT MANAGER Req ID 5691BR Posting Location CA,WALNUT CREEK Business Unit Enterprise Markets Group Position Classification Management Job Description Responsible for managing a deck of accounts in the commercial sector. Typically Fortune 1000. Will HUNT and farm within these accounts and develop and maintain relationships from the operational through the ‘C’ level. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. Must provide superior customer service on a day to day basis. Will build and maintain accurate and up to date strategic account plans. Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. Will be required to obtain technical certifications. Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Minimum of 5 years of outside Business to Business technology sales experience in ‘named’ accounts. Minimum of 3 years in Telecommunications sales or related high tech industry. Proficiency with the MS Applications Suite of products; Excel and PowerPoint. Valid Drivers License Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-24 18:34:01United StatesCenturyLinkCalifornia5691BRCAWALNUT CREEK, CA28143536http://find.centurylink.jobs/xml/28143536/jobUSALA CROSSEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title INBOUND SALES & CARE REP Req ID 5682BR Posting Location WI,LA CROSSE Business Unit RMG Consumer Customer Care Position Classification Management Job Description We are hosting an Open House Job Fair on June 7th from 9:00am to 5:00pm located at 333 N Front Street, La Crosse, WI 54601. Inbound Sales & Care Representatives are an integral part of our team as they are the front line voice to our customers. In this role you will be responsible for fielding inbound calls from potential and existing customers and selling our products and services. Additional responsibilities include performing credit reviews, establishing accounts in the billing system, and providing solutions to a variety of inquiries. In addition to base pay and an excellent benefits package, Inbound Sales & Care Representatives are assigned monthly sales quotas and must maintain customer service quality expectations for additional commission incentive programs. Click the link below to view "A Day in the Life of a CenturyLink Sales & Care Representative"https://www.centurylink.com/Pages/AboutUs/CompanyInformation/Careers/callCenterCareersVideo.jsp These are Temporary Full Time to Regular Full Time entry level positions. During the Temporary period employees will not be eligible for any type of CenturyLink benefits. Should the position become Regular Full Time, benefits will be according to company policy. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Ability to meet and exceed monthly sales quotas · Terrific oral and written communication skills · Strong customer focus · Excellent punctuality and work attendance history · Proficient in multi-tasking within several PC computer applications and databases · Able to handle a high volume of phone calls in a structured environment · Must be flexible to work various shifts, including Saturdays, evenings and holidays as necessary · Pass drug screen and background check Preferred Experience: · Prior sales experience in a customer facing environment. · It is the responsibility of the respondent to prove his/her qualifications for the position for which they are applying. · Experience in an inbound and outbound call center Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-24 18:33:59United StatesCenturyLinkWisconsin5682BRWILA CROSSE, WI28143532http://find.centurylink.jobs/xml/28143532/jobUSADENVEREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title LEAD IT SYSTEMS ENGINEER Req ID 5693BR Posting Location CO,DENVER MN,MINNEAPOLIS Business Unit Enterprise Markets Group Position Classification Management Job Description Salesforce.com Developer for the Enterprise Markets Sales instance of Salesforce.com. Primary functions include; Managing the development changes of Salesforce.com, development of visualforce pages, apex classes and triggers, API configuration and web services, working with IT and partner organizations on data and system integration and managing Governance and change-control process. Job Requirements * Bachelor's degree in Business Administration, MIS or related subject area or equivalent experience * Certified Apex and Visualforce Developer or Certified Sales Force Administrator with equivalent developer experience * 5 years of Project Management experience * Strong analytical, problem solving, communication (oral and written), interpersonal, presentation, customer service, time management, organizational and team work skills * Proficiency with Microsoft Office (Excel, PowerPoint, Word) Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-24 18:33:59United StatesCenturyLinkColorado5693BRCODENVER, CO28143533http://find.centurylink.jobs/xml/28143533/jobUSAMEMPHISEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Strategic Account Manager Req ID 5680BR Posting Location TN,MEMPHIS Business Unit Enterprise Markets Group Position Classification Management Job Description * Responsible for hunting "named" accounts in the commercial sector. Typically Fortune 1000. Will hunt and farm and develop and maintain relationships from the operational through the ‘C’ level. * Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. * Must provide superior customer service on a day to day basis. * Will build and maintain accurate and up to date strategic account plans. * Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. * Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. * Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. * Will be required to obtain technical certifications. * Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. * Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. * Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. * Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. * Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Minimum Qualifications: * Minimum of 5 years of outside Business to Business technology sales experience in ‘named’ accounts. * Minimum of 3 years in Telecommunications sales or related high tech industry. * Proficiency with the MS Applications Suite of products; Excel and PowerPoint. * Valid Driver's License and satisfactory driving record. Preferred Qualifications: * 8 years years of outside Business to Business technology sales experience in ‘named’ accounts. * Bachelors degree * Familiar with local marketplace, companies and community in geography stated above. * Demonstrated stable track record of success in Sales, with 2-3 years consecutive, successful sales experience within one company within the last 5 years. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-24 18:33:45United StatesCenturyLinkTennessee5680BRTNMEMPHIS, TN28143513http://find.centurylink.jobs/xml/28143513/jobUSAJOHNSON CITYEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title INBOUND SALES & CARE REP Req ID 5664BR Posting Location TN,JOHNSON CITY Business Unit RMG Consumer Customer Care Position Classification Management Job Description A great career awaits you at CenturyLink! CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations. For more information, visitwww.centurylink.com. TheSales & Care Representativesare an integral part of our team as they are the front line voice to our customers. In this role you will be responsible for fielding inbound calls from potential and existing customers and selling our products and services. Please PREVIEW the job by watching the "Day in the Life of a CSR" video:http://www.centurylink.com/Pages/AboutUs/CompanyInformation/Careers/callCenterCareersVideo.jsp Sales and Care Representatives will be hired as temporary, full-time employees and may transition to regular, full-time positions depending on attendance, performance and position availability. During the temporary period employees are not eligible for CenturyLink benefits. If a temporary Sales and Care Representative transitions to a regular, full-time position, benefits will be available according to company policy. Training for these positions will begin onJune 4, 2012. Job Functions * Responsible for fielding inbound calls from potential and existing customers for selling CenturyLink products and services on every call * Performing credit reviews, establishing accounts in the billing system, and providing customer service and solutions to problems In addition to a base pay of$10.50/hour, Sales & Care Representatives are assigned monthly sales quotas and must maintain customer service quality expectations to attain an additional targeted sales incentive, which isapproximately $9,900 yearlyfor meeting 100% of the goal! Job Requirements Minimum Qualifications: * Ability to meet and exceed monthly sales quotas * Terrific oral and written communications skills * Strong customer focus * Excellent punctuality and work attendance history * Proficient in multi-tasking within several computer applications and databases * Able to handle a high volume of phone calls in a structured environment * Must be flexible to work various shifts, including Saturdays, evenings, and holidays as necessary * Ability to pass a drug screen and background check Preferred Qualifications: * Prior sales experience in a customer-facing environment * Experience in an inbound or outbound call center * Work experience that reflects stability To be considered for this position, all candidates are required to complete an online assessment (administered immediately post application and may take up to appox. 60 min). The assessment MUST be taken within 5 days of application. Be an integral part of the action and grow with us as we lead the communications industry into the future. Take command of your career: submit your interest today! Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-23 20:40:23United StatesCenturyLinkTennessee5664BRTNJOHNSON CITY, TN28081423http://find.centurylink.jobs/xml/28081423/jobUSAHERNDONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title SR PRE SALES ENGINEER Req ID 5648BR Posting Location VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This Senior Sales Engineer position will be focused on solution and design development for the assigned CenturyLink Government Services, Inc., Federal customer base with specific emphasis on Ethernet, IP, MPLS, Wave, SONET, VoIP, andsecurity services. Knowledge of current cyber initiatives within the Federal Government, and an understanding of new technology in the cybersecurity area would be beneficial. Hands-on experience with advanced routing, SIEM platforms (ArcSight), network and performance management tools, DDOS technology, IDS/IPS, next-generation security technology, and experience with flow and traffic analysis technology are additional areas of expertise being sought. Job Requirements * Prefer candidates to be TS/SCI (Top Secret/Sensitive Compartmented Information) read/eligible and have held an active SCI clearance within the last 2 years.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Ability to deliver product demonstrations to executives, managers, and technical system administrators * Ability to speak in front of small to medium size audiences (1 to 100 people) * Ability to prioritize and manage tasks in support of multiple sales team members and customers (delivering sales demos, building quality proof-of-concepts, and delivering training). * Excellent written and verbal communication skills to respond to complex Federal Government RFI’s, RFP’s, and other Federal solicitations. * Strong knowledge in analyzing, designing, and recommending approaches to implementing customer security management processes. * Writing sample will be requested after a formal interview takes place. * Expected capabilities include extensive background supporting and responding to Federal Government proposals. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-20 20:40:05United StatesCenturyLinkVirginia5648BRVAHERNDON, VA28040462http://find.centurylink.jobs/xml/28040462/jobUSABLAINEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title RETAIL SALES ASSOCIATE Req ID 5636BR Posting Location MN,BLAINE Business Unit RMG - Midwest Region Position Classification Represented Job Description As a Retail Sales Associate you will be working in a CenturyLink Solutions Center selling products and services to meet the needs of new and established CenturyLink customers. Location: Blaine, MN Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time. Salary: Competitive Base Salary plus Commission; excellent benefits package including Medical, Dental & Vision, paid time off and 401k Plan with company match Typical Work Hours: Varying shifts Sunday – Saturday (mall hours); some weekends and holidays Job Functions: • Handling customer inquiries as it relates to CenturyLink product offerings, pricing, billing etc. • Meeting established sales objectives by selling CenturyLink products and services • Assisting Retail Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control • Completing operational duties, including paperwork and sales reports as they relate to store opening and closing • Handling customer escalations • Adhering to CenturyLink policies and procedures as they relate to Retail Store employees • Ability to work a flexible schedule, including evenings, weekends, and holidays • Ability to stand in an enclosed area 100% of your shift while assisting customers Basic Qualifications: • HS Diploma or equivalent work experience • One year of retail sales or customer service experience • Strong communication skills • Ability to work in a team environment • Basic knowledge of Microsoft Suites (e.g. – Word and Excel) • Must be able to attend a 2 week new hire training in Denver, CO Preferred Qualifications: • Telecommunications knowledge • Proven success in a commissions sales environment Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-20 20:39:26United StatesCenturyLinkMinnesota5636BRMNBLAINE, MN28040444http://find.centurylink.jobs/xml/28040444/jobUSACOLUMBIAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title INBOUND SALES & CARE REP -Jefferson City, MO Req ID 5613BR Posting Location MO,COLUMBIA MO,JEFFERSON CITY Business Unit RMG Consumer Customer Care Position Classification Management Job Description A great career awaits you at CenturyLink! CenturyLink is the third largest telecommunications company in the<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in ruralAmerica. Headquartered inMonroe,La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list ofAmerica's largest corporations. For more information, visitwww.centurylink.com. TheSales & Care Representativesare an integral part of our team as they are the front line voice to our customers. In this role you will be responsible for fielding inbound calls from potential and existing customers and selling our products and services. Please PREVIEW the job by watching the "Day in the Life of a CSR" video:http://www.centurylink.com/Pages/AboutUs/CompanyInformation/Careers/callCenterCareersVideo.jsp<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Sales and Care Representatives will be hired as temporary, full-time employees and may transition to regular, full-time positions depending on attendance, performance and position availability. During the temporary period employees are not eligible for CenturyLink benefits. If a temporary Sales and Care Representative transitions to a regular, full-time position, benefits will be available according to company policy. Training for these positions will begin onJune 4, 2012 Job Functions * Responsible for fielding inbound calls from potential and existing customers and selling CenturyLink products and services on every call * Performing credit reviews, establishing accounts in the billing system, and providing customer service and solutions to problems In addition to a base pay of$10.50/hour, Sales & Care Representatives are assigned monthly sales quotas and must maintain customer service quality expectations to attain additionaltargeted sales incentive, which isapproximately $9,900 yearlyfor meeting 100% of the goal! Training is 13 weeks, M-F, 9am-6pm for the first five weeks and then M-F 10am -7pm for the balance of the training period. You MUST be able to attend entire 13 weeks of training without time off! Current hours of operation for the center are 8am to 7pm. Monday-Friday and Saturday 9am to 2pm. Work hours are based on seniority. Mandatory overtime may be required, based on call volumes during normal hours of operation. Minimum Qualifications: * Ability to meet and exceed monthly sales quotas * Terrific oral and written communications skills * Strong customer focus * Excellent punctuality and work attendance history * Proficient in multi-tasking within several computer applications and databases * Able to handle a high volume of phone calls in a structured environment * Must be flexible to work various shifts, including Saturdays, evenings, and holidays as necessary * Ability to pass a drug screen and background check Preferred Qualifications: · Prior sales experience in a customer-facing environment · Experience in an inbound or outbound call center · Work experience that reflects stability Be an integral part of the action and grow with us as we lead the communications industry into the future. Take command of your career: submit your interest today! Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-19 20:29:49United StatesCenturyLinkMissouri5613BRMOCOLUMBIA, MO28012090http://find.centurylink.jobs/xml/28012090/jobUSALAS VEGASEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title BUSINESS SALES CONSULTANT Req ID 5632BR Posting Location NV,LAS VEGAS Business Unit RMG Business Sales & Care Position Classification Management Job Description Make outbound contacts to an assigned base of business accounts on a daily basis to drive incremental sales of key products to include telecommunications. Manage the daily funnel of accounts to ensure contact with a minimum of 20 to 30 existing business customers per day to meet assigned revenue objectives for the market area. Conduct "cold" calls for new potential customers, based on lead referrals, to help achieve assigned revenue quotas. Maintain and routinely update business customer profile information including key contacts, product interest, long-term business plans or other information to facilitate future opportunities for sales. Maintain and routinely update business customer profile information including key contacts, product interest, long-term business plans or other information to facilitate future opportunities for sales. Work with customers to understand their telecommunication and data product and service requirements. Provide assistance to customers in designing telecommunications products or data systems to best meet existing or future business requirements. Provide product information to qualified customers, upon request, to meet their telecommunication product and service requirements. Respond to customer questions or concerns regarding the system design, product and service capabilities, cost or other factors to ensure they have a detailed and complete understanding of the benefits for their business operations. Work with Sales Engineers, technicians and other sales team personnel to develop system designs and provide price quotes for customers as required to sell telecommunications products and services to customers based on their individual company needs. Sell customers on the value of CenturyLink products and services to overcome objections to proposed system requirements, or cost, to ensure achievement of assigned sales objectives. Complete all administrative tasks as required to ensure timely and accurate records of customer related activities. Develop and maintain strong customer relationships. Conduct retention and "win-back" activities as required. Conduct on-site customer presentations for key sales opportunities as required to facilitate the sale of CenturyLink products and services. Perform special projects or other duties as assigned Job Requirements Commissioned sales experience that includes active outbound selling to an assigned base of accounts with demonstrated effective selling skills, which includes new business prospecting or the equivalent in training and experience Additional or concurrent work experience, which demonstrates strong analytical and applied judgment capabilities or the equivalent in training and experience Proficiency with MS products (Word, Excel, and PowerPoint) Strong communication skills (oral and written) to include sales presentations to customers. Strong organization skills Valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelor's degree in Business, Sales or Marketing Telecommunications industry experience with working knowledge of voice, data and CPE products Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-19 20:29:42United StatesCenturyLinkNevada5632BRNVLAS VEGAS, NV28012086http://find.centurylink.jobs/xml/28012086/jobUSAALPHARETTAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Strategic Account Manager Req ID 5604BR Posting Location GA,ALPHARETTA Business Unit Enterprise Markets Group Position Classification Management Job Description * Responsible for hunting "named" accounts in the commercial sector. Typically Fortune 1000. Will hunt and farm and develop and maintain relationships from the operational through the ‘C’ level. * Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within named account base through large complex Voice, Data, Hosting, and IP products and services sales. * Must provide superior customer service on a day to day basis. * Will build and maintain accurate and up to date strategic account plans. * Must be self motivated and self disciplined and provide prompt follow-up to all customer inquiries. * Must have excellent verbal and written communication skills and be able to present in both small and large group settings. Must have a polished, professional presentation. * Must be able to keep organized, accurate records on daily activities and results. Strong organizational skills imperative. * Will be required to obtain technical certifications. * Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors. * Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. * Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. * Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client. * Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management. Job Requirements Qualifications: * Preferably 5 years of outside Business to Business technology sales experience in ‘named’ accounts. * Proficiency with the MS Applications Suite of products; Excel and PowerPoint. * Valid Driver's License and satisfactory driving record. Preferred Qualifications: * Bachelors degree * Familiar with local marketplace, companies and community in geography stated above. * Demonstrated stable track record of success in Sales Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-17 18:45:09United StatesCenturyLinkGeorgia5604BRGAALPHARETTA, GA27948820http://find.centurylink.jobs/xml/27948820/jobUSAALPHARETTATitle Manager of Sales II - Enterprise Markets Group Req ID 5603BR Posting Location GA,ALPHARETTA Business Unit Enterprise Markets Group Position Classification Management Job Description Job Responsibilities:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Manage the sale of all Voice, Data, and IP products and services, meet revenue targets based on rolled up quota of sales team. * Perform account planning and positioning for Strategic Accounts under the Enterprise Markets Unit. * Responsible for setting quota, realigning modules of accounts, and meeting/exceeding monthly sales objectives while delivering the outstanding service to customers. * Train, coach, mentor, motivate and conduct formal performance reviews for team of 7-8 sales executives in Enterprise level accounts. * Manage active learning plans and facilitate daily, monthly and yearly sales results objectives for sales team. * Responsible for day-to-day sales activity management, funnel activity, territory management, and customer focused sales efforts for a team of Enterprise sales executives. * Participate in community and industry-related events to further develop the opportunities to procure new business * Work cross functionality with variety of business leaders and other direct and indirect sales channels. * Overall financial tracking, revenue recognition as well as forecasting responsibilities for the team. Job Requirements Basic Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Bachelor's degree in business or related field or equivalent experience is required * Must have 5+ years telecom or related technology sales experience * Minimum 2 and preferably 5+ years sales management experience in telecommunications or a technology-based industry * Experience in building strategic plans for sales team growth and development including account and activity planning and development * Knowledge and experience with commercial accounts is required * Experience mentoring, training and developing high performance sales teams * Proficient with PC-based applications such as MS Word, Excel, PowerPoint and sales performance/tracking programs * Valid driver's license and satisfactory driving record Preferred Qualifications: * Masters degree * Experience and knowledge of the customer base in the local market * Demonstrated stable track record of success in Sales, with 2-3 years consecutive, successful sales management experience within one company within the last 5 years Work Environment: * May require some travel2012-04-17 18:44:14United StatesCenturyLinkGeorgia5603BRGAALPHARETTA, GA27948788http://find.centurylink.jobs/xml/27948788/jobUSADENVEREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Acquisition Sales Representative Req ID 5600BR Posting Location CO,DENVER Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. Manage the sales cycle and forecast to prioritize and engage resources productively. Schedule and conduct consultative sales appointments. Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. Make professional client presentations that articulate the value proposition of product/solution/service offerings. Quote prices and prepare sales proposals/contracts for orders. Effectively communicate with management and provide suggestions for improving volume, market share and price levels. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. Must provide superior customer service on a day to day basis. Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. Must be able to keep organized, accurate records on daily activities and results. Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Job Requirements Basic Qualifications: Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts Demonstrated stable track record of success in Sales Experience developing, researching and presenting formal presentations to senior level management and other end users Aggressive follow up and closing skills Proficiency with MS products (Word, Excel, and PowerPoint) Must have own transportation (car) A valid Driver’s License and satisfactory driving record Preferred Qualifications: Bachelors degree Demonstrated business management skills with a track record of meeting and exceeding sales goals Self-starter with commitment to consistently produce new opportunities Ability to manage pipeline of opportunities toward fruition Strong negotiation skills and ability to close deals rapidly Familiar with local marketplace, companies and community in geography stated above Demonstrated success in a changing and high-paced environment 1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-17 18:44:08United StatesCenturyLinkColorado5600BRCODENVER, CO27948781http://find.centurylink.jobs/xml/27948781/jobUSATEMPEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Engineer II Req ID 5584BR Posting Location AZ,TEMPE Business Unit Network Services (Engineering) Position Classification Management Job Description * Professional knowledge of, and skills in applying, theories, concepts, principles, and methodologies of an engineering/planning discipline. * Responsible for planning, engineering and implementations activities that are network specific, premise specific, customer specific or a combination of all. * Additional functions will include repair, change and upgrade facility work as needed. * Applies approved technologies and architectures to specific requirements for plant additions to support growth and new services. * Develop/define plans for the implementation of new plant construction or modifications to existing facilities. * Prepare plans and specifications, to include gathering field data. * Assure that the most feasible, practical and economical means to complete the work are utilized. Provide cost data to support capital planning and budgeting. Monitor and control project expenditures. * Oversee the installation/construction and testing of plant facilities. * Ensure documentation reflects the actual plant. * Analyzes local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication. * Resolves interoperability problems to obtain operations across all platforms Configures systems to user environments. * Supports acquisition and implementation of hardware and software as well as subcontractor services as needed. * Detailed planning skills and knowledge of one or more geographic area or technology with the ability to proactively monitor and manage capacity needs of the network. * Specific knowledge of network principles and technologies. * Requires good communication skills as well as a high degree of multitasking. Job Requirements Basic Qualifications: * Hi-Cap Engineering and span knowledge, RT electronics design, Fiber and all other types of plant design are disciplines exercised within this team. * Bachelors degree in Engineering or related field or the equivalent in training and experience. * Minimum 3 years telecommunications, engineering, or network planning or equivalent in training and experience. * Skilled in planning and/or engineering. * Detailed planning skills and knowledge of one or more geographic area or technology with the ability to proactively monitor and manage capacity needs of the network. * Ability to apply approved technologies and architectures for application to specific requirements for plant additions to respond to requirements for growth, new services or network optimization. * Must have valid driver’s license, with a satisfactory record. * Detailed understanding of digital switching topics such as space division switching, time division switching, blocking probability functions, and multistage switching. * Working knowledge of next-generation digital loop carrier systems, and analog and digital subscriber carrier. * In-depth knowledge of ISP/OSP equipment and designs. * Working knowledge of, and the ability to, perform economic analysis including internal rate of return analysis, discounted payback period, net present value, profit index, buy-vs.-lease analysis, cost-benefit analysis, and breakeven analysis. * Prepare written and oral reports on new services, technologies, and industry issues. Preferred Qualifications: * OSP-FM, COE-FM, RTT, LFACS/FORTE, Aspen, FW/BM and SAP all systems utilized in this position and working knowledge preferred. * Civil print reading, date management, organizational skills and teamwork are all preferred characteristics for this role. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-16 11:37:29United StatesCenturyLinkArizona5584BRAZTEMPE, AZ27918528http://find.centurylink.jobs/xml/27918528/jobUSALOS ANGELESTitle SR PRE SALES ENGINEER-Z3-I17S-E-00 Req ID 5564BR Posting Location CA,LOS ANGELES Business Unit Enterprise Markets Group Position Classification Management Job Description The Sales Engineer is the technical lead on the account team, responsible for technical and business requirements discovery, telecommunications and CPE solution design/engineering/consulting, proposal preparation support and technical presentations to customers for CenturyLink’s full suite of products and solutions. • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions • Creatively designs solutions for customers using the best mix of CenturyLink and vendor-partner products. Alters the design as needed to result in the customer choosing the CenturyLink solution • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution • Builds relationships with customers serving as the technical liaison from pre-sales to post-sales • Responsible for growing strategic product sales and revenue through proactive engagement with customers • Participates in strategic and tactical account planning • Follows industry technology trends through self-study and formal training and shares that knowledge with customers • Clearly communicates the customer design to the teams responsible for ordering, implementation and ongoing support • Provides technical training and development support to the local branch • Leads internal cross-functional teams to obtain required approvals of non-standard designs for customers A good candidate has a strong technical background in layers 1 through 3 of the OSI model and knowledge of the characteristics of various applications that ride over data networks (i.e. the performance requirements of packetized voice and video and of various data applications), has a desire to sell and is comfortable looking for opportunities once introduced to a customer. Prior experience as a Sales Engineer isn’t required; but rather the skills and knowledge needed to be effective. Specifically: • Business and technical requirements discovery; ability to craft a solution based on those requirements • Strong written and verbal communication skills • Strong presentation skills • Technical knowledge: • Customer premises communication (data, video, voice) equipment from major vendors • IP routing and switching • Internet and MPLS-VPN architecture • Voice and VoIP technologies and products • TDM, SONET and Ethernet technologies and products • Data center infrastructure and networking Job Requirements • Bachelors degree in Engineering or a related field and/or 6-10 years of equivalent experience in sales engineering, systems engineering (networking services, telephony, IP networking equipment), and/or sales • Strong knowledge of internetworking designs and their applications, to include IP subnetting and complex routing techniques on LAN/WAN networks, IP Telephony, Security, network diversity applications and other technical skills documented above • Consultative selling and customer questioning techniques in order identify new opportunities, sell within in existing accounts and maintain the role of trusted advisor to both the customer and sales team • Industry leading certifications preferred (Cisco, Juniper and others) • Effective presentation, analytical, communications and customer relationship skills • Proficiency with MS Outlook, Word, Excel, PowerPoint and Visio • Strong project management skills • Ability to work autonomously on multiple projects and associated deliverables. Time management skills are a critical requirement • Valid Driver’s License with satisfactory driving record2012-04-13 19:06:21United StatesCenturyLinkCalifornia5564BRCALOS ANGELES, CA27881121http://find.centurylink.jobs/xml/27881121/jobUSADUBLINTitle Sr Pre-Sales Engineer Req ID 5545BR Posting Location OH,DUBLIN VA,HERNDON Business Unit Enterprise Markets Group Position Classification Management Job Description * Performs as Federal Services account team technical lead by supporting the team or business partner in the sales stage including: Voice Over IP design and solution creation, telecommunications consulting, proposal preparation support, technical presentations to customers, and the analysis and design of Qwest complex VOIP products and solutions. * Works with Qwest vendor-partners on proposals, design issues and general product feedback. * Provides technical training and development support to the local branch or business partners, and provides technical support at trade shows. * Provides detailed network drawings and diagrams as required. * Supports development of strategic and tactical plans with their respective sales teams or business partners providing technical input into developing account plans and assists the sales team in qualifying and closing specific customer opportunities. Job Functions INITIATING: * Leads technical discovery with a focus on customer applications. * Provides selling presentations and solutions. Designs and prices: VOIP Communications, CPE solutions, complex solutions, VPN, Dial, Hosting and LD solutions; SONET, Private Line, Videoconferencing network services -DS3 and higher; complex Frame Relay and ATM services PLANNING: * Participates in or leads sales strategy discussions with sales teams and business partners. * Keeps abreast of all communications technologies. * Keeps abreast of all Network/Transport Technologies. * Throughout the project life cycle, investigates additional sales opportunities and provides relevant information to appropriate sales organizations. * Provides network and applications impact analysis for customers and prospects. * Researches and contrasts competitive offerings with specific opportunities. * Champions Network/Transport solutions with Product Management. EXECUTING: * Forges direct, personal relationships with customers or prospects technical staff. * Becomes an invaluable consulting resource to them, and extension of their staff. * For large customers, actively participates in customer network planning, provides training on emerging technologies and trends that may be important to the customer. * Continually updates customer on Qwest enhancements and perspective on network trends. * Provides technical presentations to all levels of customer contacts. * Develops and provides detailed network drawings as required. * Coordinates handoff to primary implementation lead on networks sold. * Champions all CPE solutions with product management and vendors. * Identifies Product gaps and drives toward improvement. * Develops and presents technical training for sales reps. * Works with internal cross-functional teams to obtain required approvals and complete designs and technical aspects of proposals for prospects and customers. * Creates and implements solutions that are supportable within Network Operations, Engineering and Product constraints. Job Requirements * Minimum qualifications are a Bachelors degree in Engineering or a related field and/or 6-10 years of equivalent experience in sales engineering, engineering, and/or sales * Recent experience in designing and implementing Unified Communications, Security and Wireless platforms * Experienced in designing and implementing VOIP technology in a private in public network * In-depth understanding of traditional telecommunications services such as, VOIP, MPLS, Enhanced Toll Free, LD, IP, VPN, ATM, Frame Relay, Private Line Giga-Bit Ethernet, Wave/DWDM, SONET Transport, PRI and Local CO-based Trunking Service * Consultative selling and customer questioning techniques in order to identify new opportunities, up sell within existing accounts and maintain the role of trusted advisor to both the customer and sales team. · * * Experience in presenting customer demonstrations of IP Unified Communications systems for manufacturers such as ShoreTel, Nortel, Avaya or Cisco * Strong communication (oral and written), analytical, presentation and customer relationship skills * Fluency with Microsoft tools (MS Word, Excel, PowerPoint and Visio) and industry standard network design tools (NetformX Design Expert, etc.) * Strong project management skills to include, setting customer expectations, driving committed time lines, track deliverable when necessary and assume the role as liaison for the customer and cross-functional team (i.e. Operation, Engineering, Product Management, etc.) * Ability to work autonomously on multiple projects and associated deliverables. Time management skills are a critical requirement. * Solution selling which is defined as - Analyzing business processes to define key organizational and systems integration requirement, identify the best technical and cost based solutions, designing a scope, compiling cost, presenting the solution and understanding operational impacts. * Valid State Driver's License and satisfactory driving record * Eligibile for a security is required * Possession of a current security clearance is preferred. * Collaborate with management, network engineering, product, international vendors and partners to deliver comprehensive solutions to complex international requirements in a quick turnaround environment<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Develop technical drawings and diagrams to support international sales and engineering * Engineer solutions to fill gaps in our international product set * Knowledge of international vendors and their capabilities.2012-04-11 20:44:28United StatesCenturyLinkOhio5545BROHDUBLIN, OH27820017http://find.centurylink.jobs/xml/27820017/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Manager Network Lifecycle Req ID 5505BR Posting Location LA,MONROE Business Unit Network Services (Engineering) Position Classification Management Job Description * Accountable for network element vendor management in the access, switch, transport and data networks.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Responsible for managing network element software release levels and standards * Responsible for managing network element hardware release levels and standards * Manage requests for information, quotes and proposals for network element needs. * Manage up to 12 direct reports in multiple work locations. * Manage network elements lifecycle to support CenturyLink networks and customers. * Prepare and manage capital and network expense budgets to support network requirements. * Manage and supervise staff by appraising performance, training, administering salaries, and communicating department objectives. * Communicate requirements and define the application of materials in the network to obtain the best cost, and maintain professional working relationships with each vendor. * Self-motivation and empowered to fulfill the aforementioned. Minimal supervision required from Vice-President. Job Requirements Basic Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Bachelor’s degree in Engineering or related field or the equivalent in training and experience. * Minimum 7-9 years inside & outside plant experience in telecommunications with in-depth knowledge of ISP/OSP equipment and designs or the equivalent in training and experience. * Leadership and communications skills to direct and coach employees towards departmental goals. * Incumbent must be self-motivated. * Well-defined inter-personal skills with ability to positively interact with company personnel, as well as, external contacts. * Comprehensive and knowledge of network topologies spanning the switching, access, and transport portions of the network. * Working knowledge of regulatory rules on a national and state level. * Perform analysis and comparisons of technical information. * Working knowledge of and the ability to perform economic analysis including internal rate of return analysis, discounted payback period, net present value, profit index, buy-vs.-lease analysis, cost-benefit analysis, and breakeven analysis. * Proficient in use of a personal computer and related software such as word processing, spreadsheets and databases. * Excellent written and oral communication skills. Preferred Qualifications: * Working knowledge of the basic components of the network, encompassing the disciplines of switching, access and transport. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-10 08:03:32United StatesCenturyLinkLouisiana5505BRLAMONROE, LA27780668http://find.centurylink.jobs/xml/27780668/jobUSAPHOENIXEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title RETAIL SALES ASSOCIATE Req ID 5513BR Posting Location AZ,PHOENIX Business Unit RMG - South Western Region Job Description As a Retail Sales Associate you will be working in a CenturyLink Solutions Center selling products and services to meet the needs of new and established CenturyLink customers. Location: Desert Sky Mall Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time. Salary: Competitive Compensation (base + commission); excellent benefits package including Medical, Dental & Vision, paid time off and 401k Plan with company match Typical Work Hours: Varying shifts Sunday – Saturday (mall hours); some weekends and holidays Job Functions: • Handling customer inquiries as it relates to CenturyLink product offerings, pricing, billing etc. • Meeting established sales objectives by selling CenturyLink products and services • Assisting Retail Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control • Completing operational duties, including paperwork and sales reports as they relate to store opening and closing • Handling customer escalations • Adhering to CenturyLink policies and procedures as they relate to Retail Store employees • Ability to work a flexible schedule, including evenings, weekends, and holidays • Ability to stand in an enclosed area 100% of your shift while assisting customers Basic Qualifications: • HS Diploma or equivalent work experience • One year of retail sales or customer service experience • Strong communication skills • Ability to work in a team environment • Basic knowledge of Microsoft Suites (e.g. – Word and Excel) • Must be able to attend a 2 week new hire training in Denver, CO Preferred Qualifications: • Telecommunications knowledge • Proven success in a commissions sales environment Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-10 08:03:24United StatesCenturyLinkArizona5513BRAZPHOENIX, AZ27780662http://find.centurylink.jobs/xml/27780662/jobUSATARBOROEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Retention Representative-Inbound Req ID 5497BR Posting Location NC,TARBORO Business Unit RMG Consumer Customer Care Position Classification Management Job Description Centurylink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations. For more information, visitwww.centurylink.com.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Retention Representative Inbound Take the next step to a great career with CenturyLink. Please take a moment to watch this introductory video to learn more about this position. https://www.centurylink.com/Pages/AboutUs/CompanyInformation Starting wages during training 10.50/hr; Training will be 13 weeks. Classes starting: May 14, 2012 and June 11, 2012. Must be able to attend the entire training without time off. Hours of operation are 8 a.m.-9 p.m. Monday through Friday; Saturday 9 a.m.-5 p.m. Mandatory overtime may be required, based on call volumes during normal hours of operation. No Sundays! Job Description: As a successful Retention Service Associate you will be working in a call center retaining promoting and selling CenturyLink products and services to residential customers. In this exciting and fast paced position you will be responsible for the following: Perfect the customer experience by providing excellent service on every call! ·Receive inbound calls from CenturyLink residential customers ·Meet required retention objectives by retaining and selling CenturyLink products and services ·Consult with customers to gather information and make recommendations for their communication and entertainment needs ·Build and maintain strong customer rapport ·Consult, multi-task, and problem solve with the customer ·6 months experience in a sales or customer service environment ·High School Diploma or GED or equivalent work experience ·Ability to multi-task in a Microsoft Windows environment ·Strong written and verbal communication skills ·Must successfully complete pre-employment test assessment and interview Preferred Qualifications: ·Proven success in a commissioned sales environment ·Minimum of 6 months experience in a sales environment ·Call center and sales experience, particularly experience where measurable quotas and goals are achieved! ·Background in internet applications, cellular, and/or satellite technology Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-10 08:03:04United StatesCenturyLinkNorth Carolina5497BRNCTARBORO, NC27780652http://find.centurylink.jobs/xml/27780652/jobUSADENVEREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Manager IT Finance Req ID 5493BR Posting Location CO,DENVER Business Unit Finance Position Classification Management Job Description We have an immediate opening for a Manager, IT Finance responsible for the analyst team providing financial planning, budgeting, reporting and analytical support for IT expenses. The Manager, IT Finance will supervise a team of Financial Analysts working directly with Business Unit leadership. Principal team responsibilities include monthly financial results reporting, variance analysis, development of quarterly financial forecasts and annual budgets. Other responsibilities include support in providing accurate financial books and records. Responsibilities: * Responsible for overall financial management of IT expenses, working closely with specific IT leadership members responsible for operational linkage to financials. * Liaison to IT for all budget structure and policy/standards questions and related training. * Responsible for ensuring that financial controls are being adhered to through the review of operating results and review of information supplied to accounting for necessary entries/accruals. * Responsible for monthly reporting packages for total IT and communication of results to the various IT organizations. * Lead a team of five analysts providing guidance, development, and ensuring timelines are met. * Partner with Capital IT Finance Manager in approving procurement requests and contract reviews for accounting treatment. * Perform ad hoc analyses and projects as needed. * Oversee the expense forecasting process and work with IT on reviews of project spending commitments and timing. Minimum Qualifications: * Superior analytical skills and ability to work in the details, but be able to interpret the overall results picture and communicate that to leadership. * Bachelor's degree in Accounting, Finance or other business related field. * Minimum of five to eight years of experience in accounting, financial reporting or related experience. * Demonstrated leadership and/or management experience. * Excellent oral and written communication skills. * Strong PC skills (especially Excel and Power Point). * Strong understanding of accounting principles. Preferred Qualifications: * MBA * CMA or CPA * Understanding of IT organizations/processes. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-08 04:22:10United StatesCenturyLinkColorado5493BRCODENVER, CO27729412http://find.centurylink.jobs/xml/27729412/jobUSACOLORADO SPRINGSEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title RETAIL SALES ASSOCIATE Req ID 5471BR Posting Location CO,COLORADO SPRINGS Business Unit RMG - Mountain Region Job Description As a Retail Sales Associate you will be working in a CenturyLink Solutions Center selling products and services to meet the needs of new and established CenturyLink customers. Location: Colorado Springs, CO Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time. Salary: Total Compensation (base + commission) approximately $36,700; excellent benefits package including Medical, Dental & Vision, paid time off and 401k Plan with company match Typical Work Hours: Varying shifts Sunday – Saturday (mall hours); some weekends and holidays Job Functions: • Handling customer inquiries as it relates to CenturyLink product offerings, pricing, billing etc. • Meeting established sales objectives by selling CenturyLink products and services • Assisting Retail Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control • Completing operational duties, including paperwork and sales reports as they relate to store opening and closing • Handling customer escalations • Adhering to CenturyLink policies and procedures as they relate to Retail Store employees • Ability to work a flexible schedule, including evenings, weekends, and holidays • Ability to stand in an enclosed area 100% of your shift while assisting customers Basic Qualifications: • HS Diploma or equivalent work experience • One year of retail sales or customer service experience • Strong communication skills • Ability to work in a team environment • Basic knowledge of Microsoft Suites (e.g. – Word and Excel) • Must be able to attend a 2 week new hire training in Denver, CO Preferred Qualifications: • Telecommunications knowledge • Proven success in a commissions sales environment Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-05 19:49:35United StatesCenturyLinkColorado5471BRCOCOLORADO SPRINGS, CO27668262http://find.centurylink.jobs/xml/27668262/jobUSASPOKANEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title RETAIL SALES ASSOCIATE Req ID 5448BR Posting Location WA,SPOKANE Business Unit RMG - Northwest Region Position Classification Represented Job Description Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time. Salary: Competitive Salary + Commission, excellent benefits package including Medical, Dental & Vision, paid time off and 401k Plan with company match Typical Work Hours: Varying shifts Sunday – Saturday (mall hours); some weekends and holidays Job Functions: • Handling customer inquiries as it relates to CenturyLink product offerings, pricing, billing etc. • Meeting established sales objectives by selling CenturyLink products and services • Assisting Retail Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control • Completing operational duties, including paperwork and sales reports as they relate to store opening and closing • Handling customer escalations • Adhering to CenturyLink policies and procedures as they relate to Retail Store employees • Ability to work a flexible schedule, including evenings, weekends, and holidays • Ability to stand in an enclosed area 100% of your shift while assisting customers Basic Qualifications: • HS Diploma or equivalent work experience • One year of retail sales or customer service experience • Strong communication skills • Ability to work in a team environment • Basic knowledge of Microsoft Suites (e.g. – Word and Excel) • Must be able to attend a 2 week new hire training in Denver, CO Preferred Qualifications: • Telecommunications knowledge • Proven success in a commissions sales environment Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-04 19:56:35United StatesCenturyLinkWashington5448BRWASPOKANE, WA27644264http://find.centurylink.jobs/xml/27644264/jobUSADENVEREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title ENGINEER II Req ID 5449BR Posting Location CO,DENVER CO,LITTLETON KS,NEW CENTURY NC,WAKE FOREST Business Unit Network Operations Position Classification Management Job Description Engineer II<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ACD Operations/Internal Call Center Support Position Description: ·Highly skilled technical support engineering position with subject matter expert status for the maintenance and repair in one or more of the following: o Avaya Call Center Systems o Cisco UCCE o Nortel Contact Center Systems ·Provide non-routine installation of highly complex hardware, software, and facility interfaces necessary to support the highly complex portions of the corporate communications network. ·Respond to trouble tickets using software and hardware tools to identify, diagnose, and resolve highly complex network problems. Must be available for rotational on-call (pager) duty. ·Conducts highly complex system monitoring and maintenance activities across multiple CPE locations. ·Develops and supports technical job aids and troubleshooting documentation. ·Participates in root cause investigation and reporting. ·Maintains familiarity with disaster recovery process and procedures and assist in ongoing disaster recovery and business continuity planning. ·Available to travel to other locations as required with little notice. ·Will perform other duties as assigned by management. ·Able to work flexible hours to support 24x7 operational needs of the business. Basic Qualifications: ·Bachelors degree in Engineering or related technical field ·5 years relevant experience or equivalent combination of education and experience Desired Qualifications: * Technical degree or equivalent experience (8-10 years). * Excellent troubleshooting, repair and decision making skills. * Working knowledge of ISDN, TDM, VoIP, SIP trunking and testing. * Basic IP knowledge including data switches, routers and LAN/WAN. * Knowledge of telecommunication tools – test sets, punch-down and crimping tools, tone generator, and meters.. * Excellent communication/interpersonal skills, including strong oral and written skills. * Excellent negotiation skills used for setting intervals and due dates. * Excellent customer service skills; including willingness to train end-users and manage varying customer requirements. * Working knowledge of MS Office suite * Capable of distinguishing colors. * Must be able to move and lift up to 40 lbs. * Must be able to maneuver in restrictive workspaces. * Must have a valid Drivers License Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-04 19:56:18United StatesCenturyLinkColorado5449BRCODENVER, CO27644210http://find.centurylink.jobs/xml/27644210/jobUSATARBOROEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title INBOUND SALES & CARE REP Req ID 5399BR Posting Location NC,TARBORO Business Unit RMG Consumer Customer Care Position Classification Management Job Description Take command of your success as you deliver the future! CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLink™ Prism™ TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America's largest corporations. For more information, visitwww.centurylink.com. You MUST complete the Online Assessment Test after you apply, in order for your resume to be reviewed, or a possible interview to be scheduled. Responsibilities: Performing credit reviews Establishing accounts in the billing system Providing solutions to a variety of inquiries. In addition to base pay and an excellent benefits package,Inbound Sales & Care Repsare assigned monthly sales quotas and must maintain customer service quality expectations for additional commission incentive programs. Job Requirements Minimum Qualifications: * Terrific oral and written communication skills. * Strong customer focus. * History of excellent punctuality and work attendance. * Proficient in multi-tasking within multiple PC computer applications and databases. * Able to handle a high volume of phone calls in a structured environment. * Must be flexible to work various shifts, including Saturdays, evenings and holidays as necessary. Current position opportunities are to cover our 10am – 7pm shift, Training hours are from 8am -5pm. * Pass drug screen and background check. * Successfully meet online assessment requirements prior to interview (administered immediately post application and will take appx. 30 min). Preferred Qualifications: * The ideal candidate would have prior sales experience in a customer facing environment. * The ideal candidate would have sales experience in a quota driven or commission driven environment. * 1-2 years exp in inside sales, telemarketing, retail sales or call center environment. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-03-30 21:26:47United StatesCenturyLinkNorth Carolina5399BRNCTARBORO, NC27526777http://find.centurylink.jobs/xml/27526777/jobUSADENVERTitle OPERATIONS TECHNICIAN 3 - FED/-Z2-N15GN- Req ID 5410BR Posting Location CO,DENVER Business Unit Enterprise Markets Group Position Classification Management Job Description **Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicants must possess an active security clearance or be able to obtain one as part of the position. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> **US Citizenship required. Job Description: Individual will perform network management in the GSD NOC on U.S. Government owned networks. Work location is Denver, CO. Ideal candidate will possess NOC experience with Optical and Data networks. Responsibilities & Job Duties ·Proactively monitor and respond to and resolve network alarms. Perform circuit and equipment/network restoration, recognize potential jeopardy conditions and notify management and Program Office with risk potential and impact assessments ·Serve as technical subject matter expert to support day-to-day network issues and new network commissioning, configuration, testing and implementation ·Assist with day-to-day management of circuits, perform testing and activation of new network circuits (broadband and narrowband). ·Work very closely with Federal government NOC customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols. ·Assist Engineering in the testing and activation of new network equipment ·Analyze network troubles assess performance data and develop design optimization plans accordingly ·Develop and execute alt-routing contingency plans with minimal advance notice ·Interface with fiber vendors, telecom providers and other entities on complex technical matters ·MOP development and review for planned works, execute scheduled and emergency maintenance procedures ·Perform regular trouble ticket reviews and audits for quality control and report dissemination ·Provide data to support daily and monthly customer reports, incident reports, ticket audits ·Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions ·Review and interpret EDPs and as-built engineering documentation ·Recommend and develop strategies relating to internal procedures and customer interface improvements ·Coordinate and track RMA requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms Job Requirements ·Minimum of 5+ years experience with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross-connect systems and/or Ethernet, VPLS, IP, MPLS<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, provisioning databases and circuit activations ·Previous experience with routers, IP protocols, configurations, interfaces is preferred. ·Analyze, test and repair Layer 2/3 network problems. Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Ability to test using standard protocols, as well as Chariot and Brix platforms. ·Demonstrated leadership profile to manage customer networks, handle 1stlevel escalations, professional interaction skills with customers and management ·Ability to relate technical issues to management and Gov’t personnel ·Prior experience with Transport platforms (i.e. Nortel, Cisco, Ciena, Lucent and Tellabs) and Data platforms (Cisco, Juniper, Adtran) ·Must be able to effectively manage multiple issues simultaneously through effective prioritization. ·Demonstrated ability to train, coach and develop technical skill set of shift technicians ·Previous experience with Gov’t networks and customers. Ability to interface in a professional manner with management and customer is essential ·Ability to work in a high stress environment, collaborate very closely with peers, strong communication skills ·Flexibility with regard to work levels and shift accommodation is imperative ·Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience. Seven or more years applicable work experience.2012-03-30 01:08:16United StatesCenturyLinkColorado5410BRCODENVER, CO27501175http://find.centurylink.jobs/xml/27501175/jobUSAJACKSONVILLEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Engineer II Req ID 5403BR Posting Location NC,JACKSONVILLE Business Unit Network Services (Engineering) Position Classification Management Job Description Provide management and direction for the Network Services disciplines within the Division whose charter is to determine and define plant requirements and engineer solutions to meet requested service requirements. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Responsible to develop the strategies and plans to accomplish the Telephone Group objectives in the capital construction program. * Applies approved technologies and architectures for application to specific requirements for plant addition * to respond to requirements for growth and /or new services. * Develop, and define plans for the implementation of new plant construction or modification of existing * facilities to meet new or increased service demands or improve operating efficiencies. * Prepare plans and specifications, to include gathering of field data, for new or additions to * telecommunications systems through mathematical calculations of such functions as: transmission * parameters, equipment transfers, modulation schemes, multiplex schemes and switching functions. * Assure that the most feasible, practical and economical means to accomplish an objective is identified and * that any alternatives are also defined for management evaluation. * Perform competitive intelligence gathering and comparative assessment of approved vendor’s equipment * capabilities and offerings. * Conduct formal meetings and/or presentations regarding engineering and construction plans for the * receipt of pricing proposals or bids as required. * Stay abreast of industry issues and technologies through continuing education and participation in industry * forums. * Assist, as required, other departments by providing engineering designs, cost estimates, studies, and * analyses or by otherwise providing technical solutions or documentation to provide service to a customer or * assist the operation and maintenance of the plant. * Provide cost data to be used in support of the capital construction budgets for implementation of designs, * new services, technologies, and industry requirements. * Develop project support requirements by identifying the scope of effort required by all parties involved * and defining the total project requirements, communicating then to all parties and monitoring progress * and cost and producing periodic reports. * Perform mathematical and statistical analyses and develop reports concerning the results of certain * engineering and construction activities to determine the variance to established performance objectives. * Monitor and control project expenditures, preparing progress reports, defining problems encountered, * beyond the incumbent’s authority, and provide recommended solutions to management. * Oversee the installation/construction and testing of plant facilities by making on-site inspections and * acceptance testing to ensure acceptable system performance. * Ensure that the documentation reflects the actual plant as-built data by onsite inspection and that it is * correctly recorded in the CPR. * Make field visits and contacts to obtain the necessary permits and easements to place plant facilities along * with preparing and filing the required documents. * Provide technical assistance and information on pertinent plant issues that affect the region/division operating environment. Communicate results of cost analysis and provide direction on implementation and the network impact related to major plant additions and rearrangements. Provide assistance to sales and marketing to communicate network functionality, features, strategies and evolutions to major accounts. Communicate requirements and define the application of materials in the network to obtain the best cost, and maintain professional working relationships with each vendor. Specify, define and develop plans, requirements and configurations for plant additions to include switching, transport, and access equipment as well as cable and wire additions for assigned discipline. Projects range from a few thousand to several million. Acquire, define and communicate the criteria associated with plant additions– evaluate and define the options available to obtain the most efficient engineering solution. The incumbent must possess understanding and vision of the communications industry – stay abreast of industry issues and direction of CenturyLink's executive management - weigh technical attributes to determine and recommend the most appropriate technology/architecture to deploy for any given set of criteria. Job Requirements Basic Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Bachelors degree in Engineering or related field or the equivalent in training and experience. * Minimum 3 years telecommunications, engineering, or network planning or equivalent in training and experience. * Working knowledge of network topologies spanning the switching, access, and transport portions of the network. * Detailed understanding of digital switching topics such as space division switching, time division switching, blocking probability functions, and multistage switching. * Working knowledge of next-generation digital loop carrier systems, and analog and digital subscriber carrier. * In-depth knowledge of ISP/OSP equipment and designs. * Detailed knowledge of access interface standards specified in Bellcore TR-57, TR008, and TR-303. * Understand digital transmission topics such as PAM, PCM, Nyquist theorem, line coding, framing techniques, and time division multiplexing. * Familiar with circuit and packet switching, X.25 and X.75 protocols, IEEE 802.X protocols, OSI reference model, ISDN, frame relay, SONET, and ATM switching. * Working knowledge of, and the ability to, perform economic analysis including internal rate of return analysis, discounted payback period, net present value, profit index, buy-vs.-lease analysis, cost-benefit analysis, and breakeven analysis. * Prepare written and oral reports on new services, technologies, and industry issues. * Valid Driver's License, with a satisfactory driving record. Preferred Qualifications: * Understand digital transmission topics such as PAM, PCM, Nyquist theorem, line coding, framing techniques, and time division multiplexing. * Detailed knowledge of the SS7 protocol, CCS network architecture, trunk signaling, and transaction processing requirements as specified in Bellcore TR-394 and TR-317; the function of the LIDB service; and operation of the 800 database service. * Detailed knowledge of the Advanced Intelligent Network, requirements for deploying AIN, the AIN call processing models, and AIN network nodes (SCP, STP, SSP, IP, SN, etc). Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-03-30 01:07:26United StatesCenturyLinkNorth Carolina5403BRNCJACKSONVILLE, NC27501154http://find.centurylink.jobs/xml/27501154/jobUSAMINNEAPOLISEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title CUSTOMER SERVICE SPECIALIST Req ID 5321BR Posting Location MN,MINNEAPOLIS Business Unit Network Operations Position Classification Represented Job Description CUSTOMER SERVICE SPECIALIST (CSS)<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Local Network Customers coast to coast turn to CenturyLink’s industry-leading national fiber-optic network and world-class Spirit of Service to meet their communications and entertainment needs. For residential customers, CenturyLink's powerful combination of award-winning high-speed Internet, home and wireless voice solutions and digital TV includes a new generation of fiber-optic Internet services. CenturyLink is also the choice of 95% of the Fortune 500 companies. Using its industry-leading national fiber-optic network, CenturyLink offers innovative solutions to business and government customers of all sizes and is a participant in Networx, the largest communications services contract in the world. Function: Managing DSL Network Classification:Regular Full-Timeemployees are scheduled to work at least forty (40) hours per calendar week. Wage Scale:T Location:<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Minneapolis,MN Typical Work Hours:Based on the needs of the business. Job Description: ·Responsible for installation and repair activities on the DSLAM network. ·Responsible for network monitoring, upgrades and outage management. ·Responsible for identifying and resolving reported trouble and/or proactively ticketed trouble, answering internal customer calls, updating customers of status, and working with central office and field forces to resolve trouble. ·Responsible for thorough documentation of repair activities. · Resolves complex trouble tickets. · Troubleshoots DSL repair issues on numerous DSL platforms. · Solves chronic repair problems by conducting various diagnostic tests using conventional and specialized test equipment and referring to vendor/manufacturer provided documentation to identify the extent and source of obscure, hard-to-resolve problems that have defied routine troubleshooting techniques. · Resolves complex network problems involving power, network hardware and software, lines, modems and terminals. · Uses software and hardware tools to identify and diagnose network status and problems. · Takes calls from technicians in the field and central offices for dslam turn-ups/activations and for repair issues. ·Takes calls from internal customer support centers reporting trouble on the network. Basic Job Qualifications: * Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities. * Familiarity with DSL, DS1, DS3, ATM, MOE, Frame Relay. * Familiarity with Ethernet * Familiarity with CISCO systems and Naviscore * Must be willing to work day, evening, or night shifts; also to work overtime, emergency call-outs, weekends and holidays as required. * Ability to interface directly with customers. * Computer literacy, multi-tasking, problem-solving, strong verbal communications, and customer service soft skills are a must. Preferred Job Qualifications: * 1+ year experience with DSL, DS1, DS3+, ATM, MOE, Frame Relay. * 1+ year experience with Ethernet * CCNP Certification (Certified CISCO Network Professional) Work Environment: * Works independently with minimal or no supervision. * Inbound service center –fast paced. * Communicates with others to provide technical guidance on systems and components. * Wears attire that is appropriate for effective interaction with customers. * Directs the work of others, determines work schedules of others, commits company resources within defined levels, and escalates problems. This center is open 24 hours a day, 7 days a week.Employees are required to work varying tours and hours including weekends and holidays and mandatory overtime, depending upon employee skills, abilities and the needs of the business.Hours are based on the needs of the business and are subject to change. The above job definition information has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-03-21 21:54:12United StatesCenturyLinkMinnesota5321BRMNMINNEAPOLIS, MN27305609http://find.centurylink.jobs/xml/27305609/jobUSAMADISONTitle Manager Business Sales - C Market Req ID 5264BR Posting Location WI,MADISON Business Unit RMG Business Sales & Care Position Classification Management Job Description TheManager, Business Salesmanages and develops an effective, well-trained sales organization to aggressively and profitably sell company products and services, meeting or exceeding all sales objectives in a way that meets or exceeds the needs of current and prospective customers. This position requires a high degree of interpersonal skills due to the frequency and nature of contact with other CenturyLink employees and business customers. Responsibilities:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Manage the recruitment, hiring, development, motivation of the sales and sales support staff within the market area to ensure the achievement of sales and revenue objectives. Manage employee development processes to meet employee training requirements and ensure a qualified, skilled work force to meet the customers’ needs and ultimately achieve sales goals. * Develop and implement department and individual performance objectives to ensure sales objectives to ensure sales objectives are met for the market area. Review, and evaluate employee and department performance. Provide employee guidance and counseling to ensure continual improvement in sales results during the plan year. * Manage implementation of the sales strategy within the market area by developing and executing tactical Sales plans and directing the development of account plans for all business customers within the market area. Manage sales, sales support and technical teams for the purpose of meeting defined objectives. * Determine and assign department sales objectives to individual employees. Develop strategies and tactics to achieve sales objectives. Monitor sales results and direct comparisons with acutal sales results to quotas and forecasts. Modify sales strategies and tactics as required to achieve assigned sales objectives. * Manage sales forecasting, tracking, attainment of sales goals and reporting of sales goals and results. Manage recognition programs, short and long range sales incentive programs for the market area to include tracking of all business sales. * Develop and manage the sales department operating and FEV budgets within approved budget parameters. * Manage the development and implementation of training for the sales organization to enhance existing sales skills and facilitate employee growth and development. Assist with the evaluation or development of sales training programs as required. * Manage the profitability of Company revenue stream for all business products within the assigned market area. Manage the implementation of CenturyLink's strategy including brand and product positioning with the market area to ensure a consistent sales message across all of CenturyLink's product portfolios. * Monitor competitive conditions with the market area and make recommendations for product changes or product mix to address competitive trends and to meet changing customer demands. Keep abreast of new products, sales campaigns, sales and tracking procedures, pricing promotions and pricing discounts of competitors. Develop and implement strategies to be successful against competitor efforts within the market area. * Establish and maintain positive working relationships with key customers within the market area. * Manage the distribution and communication of information to employees in the market area which includes communications from the Region for new or modifications to existing services, products, regulations, standards or Company policies. * Manage the implementation of new products and services including documentation of procedures and training of department staff. * Develop, coordinate and manage customer targeted sales events to include but not limited to technology forums, trade shows and other local events. * Participate in special projects or perform other duties as assigned. Job Requirements Minimum Qualifications: <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Bachelor's degree in Marketing, Business or related area or the equivalent in training and experience. * Minimum seven to nine years sales experience which demonstrates competence in the telecommunication industry or the equivalent in training and experience. * Minimum five years additional or concurrent supervisory experience and demonstrated leadership in consultative sales and technical personnel or the equivalent in training and experience. * Working knowledge of current and developing communications products and services along with successful strategies for promoting products and services to business customers. * Strong oral and written communication and presentation skills for business sales. * Strong organizational skills and attention to detail. * Willingness to travel overnight as required for sales or other business activities. Preferred Qualifications: * Working knowledge of PBX, Key, Centrex, and VOIP systems. * Working knowledge of data networking solutions, systems to include Frame Relay, ATM and other network services such as LAN, WAN, VPN and wireless 802H applications. * Knowledge of video conferencing technology products, equipment and services. * Working knowledge of local and applicable tariffs.2012-03-16 19:46:30United StatesCenturyLinkWisconsin5264BRWIMADISON, WI27208896http://find.centurylink.jobs/xml/27208896/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Senior Accountant Req ID 5229BR Posting Location LA,MONROE Business Unit Finance Position Classification Management Job Description We have an immediate need for an accounting professional with a strong work ethic and a desire to part of a fast paced, results driven financial reporting team. The Senior Accountant will prepare and analyze financial statements, assist the SEC Reporting department with reporting requirements and perform special projects as assigned. This position will interact with internal and external auditors and all levels of management. Responsibilities: * Prepare, interpret and analyze financial data. * Analyze trends, identify discrepancies, investigate and resolve issues. * Work on complex issues which require input from multiple sources and innovative problem solving. * Assist SEC Reporting department with reporting requirements including XBRL. * Use various software applications, databases and Excel spreadsheets to assemble, manipulate and/or format data and/or reports. * Special projects and other duties as assigned. Minimum Requirements: * Bachelor's degree or higher in Accounting. * Experience with large to medium public company and/or Big 4. * Strong analytical and problem solving skills. * Excellent written and verbal communication skills. * Word and Excel knowledge used to create, edit and format documents. * Experience with SAP a plus. * Ability to work with minimal supervision. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-03-14 01:53:21United StatesCenturyLinkLouisiana5229BRLAMONROE, LA27123293http://find.centurylink.jobs/xml/27123293/jobUSASALT LAKE CITYTitle Customer Account Manager III Req ID 5217BR Posting Location UT,SALT LAKE CITY Business Unit RMG Business Sales & Care Position Classification Management Job Description In thisINSIDE BUSINESS TO BUSINESS SALESposition the Customer Account Manager III (CAM III) will have a strong focus on revenue retention, revenue growth and sales growth of CenturyLink’s share of the customer’s business. This will be done through account relationship and management. The CAM is expected to build the relationship, securing new revenue via many methods including, identifying new locations for existing customers, growing our share of the customers overall spend, adding our products and services as well as winback opportunities. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> The<?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />CAMis responsible for expanding existing market share with customers by selling/up selling the entire CenturyLink portfolio of products/services. Essential duties and responsibilities include: * Meeting and exceeding annual sales targets and revenue quota by effectively managing time to meet daily prospecting sales and retention activity * Owning the relationship with customer base, by understanding customer’s needs – KNOW, Retain and GROW. * Understanding customers’ business drivers and advising the customer on products and services that apply to their business needs * Maintaining a funnel of qualified leads sufficient to meet monthly quota * Maintain accurate profile information for all customers * Leverage relationships within existing base of customers to assist positioning with other contacts. * Understand the processes, products and services and be able to explain to non technical business customers so that they understand the business application * Developing and delivering customer proposals * Working collaboratively with other CenturyLink groups/departments to quickly resolve customers concerns * Working cross-functionally with other business departments/leaders within and outside of CenturyLink * Maintaining a business professional work environment Job Requirements Basic Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * 2+ years Business to Business inside/outside sales experience * Prior account management experience with a history of working to retain and grow existing accounts * Strong oral and written communication, analytical, problem solving and closing skills * Proficiency with MS Office (Word, Excel, PowerPoint) * Successful completion and passage of all applicable employment testing and interview * Must be able to attend a 3 week New Hire Training in Denver, CO (will provide 1 trip home mid-way through training if necessary) Preferred Qualifications: * 1+ year of Telecommunications sales experience * Associates or Bachelors degree * Demonstrated stable track record of success in Sales * Previous experience calling into customer base * Prior cold calling experience * Previous experience forecasting sales revenue2012-03-12 19:53:33United StatesCenturyLinkUtah5217BRUTSALT LAKE CITY, UT27087294http://find.centurylink.jobs/xml/27087294/jobUSAST PAULEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Retail Sales Associate-Ridgedale Mall Req ID 5210BR Posting Location MN,ST PAUL MN,MINNEAPOLIS MN,MINNETONKA Business Unit RMG - Midwest Region Position Classification Represented Job Description Retail Sales Associate<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> As a Retail Sales Associate you will be working in a CenturyLink Solutions Center selling products and services to meet the needs of new and established CenturyLink customers. Classification:Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time. Salary:Total Compensation (base + commission) approximately $36,700; excellent benefits package including Medical, Dental & Vision, paid time off and 401k Plan with company match Location: Ridgedale Mall; Minnetonka, MN Typical Work Hours: Varying shifts Sunday – Saturday (mall hours); some weekends and holidays Job Functions: ·Handling customer inquiries as it relates to CenturyLink product offerings, pricing, billing etc. ·Meeting established sales objectives by selling CenturyLink products and services ·Assisting Retail Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control ·Completing operational duties, including paperwork and sales reports as they relate to store opening and closing ·Handling customer escalations ·Adhering to CenturyLink policies and procedures as they relate to Retail Store employees ·Ability to work a flexible schedule, including evenings, weekends, and holidays ·Ability to stand in an enclosed area 100% of your shift while assisting customers Basic Qualifications: * HS Diploma or equivalent work experience * One year of retail sales or customer service experience * Strong communication skills * Ability to work in a team environment * Basic knowledge of Microsoft Suites (e.g. – Word and Excel) * Must be able to attend a 2 week new hire training in Denver, CO Preferred Qualifications: * Telecommunications knowledge * Proven success in a commissions sales environment Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-03-09 18:55:50United StatesCenturyLinkMinnesota5210BRMNST PAUL, MN27038525http://find.centurylink.jobs/xml/27038525/jobUSAMONTGOMERYTitle Account Manager- CTS Req ID 5184BR Posting Location AL,MONTGOMERY Business Unit RMG Business Sales & Care Position Classification Management Job Description If you are looking for an ideal Sales Opportunity with a great base pay plus commission in the Telecommunications Field then look no further! ThisAccount Managerposition is perfect for those who are looking to advance in their career if they currently have sales experience in our industry! RESPONSIBILITIES:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Establish and maintain working relationships with a portfolio of approximately 200 named accounts. Develop and execute tactical sales plans for each account that achieves the desired results in quota attainment and customer satisfaction within the assigned portfolio of accounts. Contact portfolio accounts by telephone or in person to keep abreast of the communication requirements and to identify opportunities to sell additional telephone products and services. * Analyze and evaluate customers existing services for voice, data, network, Internet Service, long distance or other products and services to determine the applicable changes or improvements. Calculate pricing for new or additional services and generate detailed, timely service proposals. * Prepare and make formal presentations to executive level management, telecommunications manager and consultants using written, oral and computer based tools and skills. Work with other company personnel as required to prepare detail analysis of equipment and hardware requirements, optional service and the financial impact of the proposed changes. * Coordinate with other members of the sales team, vendors, contractors, and other company employees to ensure proposed products and services meet the customer requirements and that installation schedules meet customer expectations and timelines. Delegate tasks as needed to provide coverage. * Identify legislative and regulatory rulings that affect the telecommunications industry and leverage that knowledge for competitive advantage with assigned portfolio customers. * Research and create specialized applications for targeted companies within industry segments to ensure customer needs are being anticipated and met in a timely and cost effective manner. * Monitor competitive activity and provide feedback to the Business Sales Manager. * Promote team building and the fostering of complete cooperation of the attainment of sales and revenue objectives with the Business Sales Manager and other field personnel. * Monitor competitive activity and provide feedback to the division sales manager. * Other duties as assigned. Job Requirements Basic Qualifications<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Bachelor's degree in business, marketing or related area or the equivalent in training and experience. * Minimum four (4) years experience in the telecommunications industry or the equivalent in training and experience. * Strong knowledge of telecommunication products and services. * Working knowledge of, or experience utilizing, sales methods, practices and techniques with demonstrated negotiation and/or closing skills. * Demonstrated leadership ability. * Excellent written and oral communications and presentation skills. * Strong organizational skills and attention to detail. * Self-motivated. PREFERRED QUALIFICATIONS: * Previous experience in telecommunication sales. * Knowledge of current and developing communications products and services.2012-03-08 18:58:57United StatesCenturyLinkAlabama5184BRALMONTGOMERY, AL27011687http://find.centurylink.jobs/xml/27011687/jobUSASUPERIOREEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title CUSTOMER CARE CONSULTANT-Superior, WI Req ID 5154BR Posting Location WI,SUPERIOR Business Unit RMG - Midwest Region Position Classification Management Job Description We are currently seeking a Full Time Customer Care Consultant in our Superior, WI office.You'll be responsible for handling customer service and repair calls for our service. Also get an opportunity to make sales and earn incentives! Responsibilities: • Interact with customers in person or by telephone to process telephone and other telecommunications-related orders for new installations, disconnections, moves, adds, long distance carrier changes, customer record maintenance, and other telephone service arrangement. Complete and process service orders as needed ensure timely installation or service for the customer. • Sell products and services to customers coming into the customer care location and provide information on products to meet their current and future requirements. Meet assigned goals for sales, quality assurance and other performance goals and quotas as assigned. • Receive customer payments for current or future service billings in the form of cash, personal checks, or credit /debit cards. • Respond to customer requests for information regarding billing. Answer service or billing questions and resolve issues regarding local telephone service. Utilize appropriate judgment and follow Company policies when applying billing adjustments to ensure customer satisfaction. • Keep abreast of and adhere to CenturyLink service offerings, promotions, policies and procedures. • Post payments received from walk-in customers, night drop boxes, post office, pay station, pay phones or other sources in the appropriate database system Balance cash drawers, and prepare bank deposits. Forward daily cash balancing worksheets to the appropriate location for recording and processing following established Company policies and procedures. Perform monthly cash reconciliation's and work with the corporate offices to resolve any identified cash discrepancies. • Demonstrate telephone services, equipment, accessories, or Internet service displays featured in the customer care location as time allows. Explain what our services do and guide customers in exploring and test-driving services to help them discover the best ones for them. • Open, sort and distribute mail. • Monitor and maintain inventory levels of office supplies for department use. Initiate purchase orders as necessary to meet office supply requirements. • Enter employee time into the Envision database system to include hours charged to a specific Work Order or Service Request. • Enter data into electronic database systems as required to maintain logs and records of department activities. Required Qualifications: • High school diploma or GED. • Minimum one year customer service or general office experience or the equivalent in training and experience. • Six months proven sales experience; preferably in a quota or commission driven environment. • Working knowledge of mainframe and personal computers and related software to include database applications, word processing and spreadsheets. • Good verbal and interpersonal communication skills to interact with customers and company personnel in a professional manner. • Ability to sell customers an intangible product face-to-face. • Ability to gain knowledge of CenturyLink’s service order systems, billing system, treatment and collection systems, and cash entry systems. • Ability to gain knowledge of telephone services available, customer service policies and procedures, as well as policies and procedures of related departments and to comply with all. • Experience handling cash payments and balancing a cash drawer. Preferred Qualifications: • Knowledge of the telecommunications industry and how it operates • Ability to sell customers an intangible product. Be an integral part of the action and grow with us as we lead the communications industry into the future. Take command of your career: submit your interest today! At CenturyLink we believe in investing in our employees. Strong benefits and salary packages, tuition reimbursement, and a variety of performance incentives are only the beginning. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-03-05 19:46:32United StatesCenturyLinkWisconsin5154BRWISUPERIOR, WI26930423http://find.centurylink.jobs/xml/26930423/jobUSADES MOINESTitle Acquisition Sales Representative Req ID 5082BR Posting Location IA,DES MOINES Business Unit RMG Business Sales & Care Position Classification Management Job Description Job Description:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep will transition the customer to an account management team for service implementation. Your primary responsibilities include: * Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. * Manage the sales cycle and forecast to prioritize and engage resources productively. * Schedule and conduct consultative sales appointments. * Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. * Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. * Make professional client presentations that articulate the value proposition of product/solution/service offerings. * Quote prices and prepare sales proposals/contracts for orders. * Effectively communicate with management and provide suggestions for improving volume, market share and price levels. * Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. * Must provide superior customer service on a day to day basis. * Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. * Must be able to keep organized, accurate records on daily activities and results. * Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. * Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. * Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Basic Qualifications:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts * Demonstrated stable track record of success in Sales * Experience developing, researching and presenting formal presentations to senior level management and other end users * Aggressive follow up and closing skills * Proficiency with MS products (Word, Excel, and PowerPoint) * Must have own transportation (car) * A valid Driver’s License and satisfactory driving record Preferred Qualifications: * Bachelors degree * Demonstrated business management skills with a track record of meeting and exceeding sales goals * Self-starter with commitment to consistently produce new opportunities * Ability to manage pipeline of opportunities toward fruition * Strong negotiation skills and ability to close deals rapidly * Familiar with local marketplace, companies and community in geography stated above * Demonstrated success in a changing and high-paced environment * 1+ year Telecommunications direct sales experience2012-02-28 18:58:21United StatesCenturyLinkIowa5082BRIADES MOINES, IA26812797http://find.centurylink.jobs/xml/26812797/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Corporate Intern Req ID 4226BR Posting Location LA,MONROE Business Unit Human Resources Position Classification Management Job Description CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLinkTMPrismTMTV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, andis a global leader in cloud infrastructure and hosted IT solutions for enterprises throughSavvis, a CenturyLink company. CenturyLink’s customers range from Fortune 500 companies in some of the country’s largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations. For more information, visitwww.centurylink.com.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> CenturyLink’s Intern Program provides college students, with high potential, exposure to CenturyLink’s corporate culture, management style, customer base and business systems. An Intern will fill specific work-load needs and develop relationships with CenturyLink’s managers to give managers a first-hand look their skills, work ethic and their potential for full-time employment. Job Requirements Intern Opportunities (Full and Part-Time): * Accounting/Finace * Marketing * Engineering * Human Resources * Communications * Business * Public Policy * Legal Preferred Qualification:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> * Strong written, and oral communications * Good analytical and organization skills * Sharp attention to detail Requirements: * Must submit a resume, transcript, and a letter of recommendation * Must have a 3.0 GPA or above * Must be currently enrolled at a 4-year accredited College or University * Must work minimum 150 hours per 10 week session * Must be proficient in the use of office equipment * Must be proficient in Microsoft Excel, Word, PowerPoint, Outlook, and internet search * Must maintain strict confidentiality of all aspects of the job duties * Must be able to proof work for accuracy, spelling and grammar * Must possess the capability to work in a positive and collaborative manner Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-02-20 23:26:14United StatesCenturyLinkLouisiana4226BRLAMONROE, LA26634906http://find.centurylink.jobs/xml/26634906/jobUSALITTLETONEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title OPERATIONS TECHNICIAN 2 Req ID 4955BR Posting Location CO,LITTLETON Business Unit Network Operations Position Classification Management Job Description Position Purpose:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> This customer facing position is responsible for providing one call resolution” to customer reported problems. The purpose of this position is to interact with all necessary internal CenturyLink departments, outside vendors and end user customers as needed to support the NROC Voice Repair Operations. This position will be a significant contributor to defining the way this team supports and works with our customers. This position will have direct impact on the quality and timeliness of the repair. Essential Job Functions and Responsibilities * Interact with all necessary internal CenturyLink departments, outside vendors, and end user customers as needed to support the Repair Services team within NROC Voice Repair Organization. Initiate internal/external escalations as needed. * Answer inbound customer trouble calls. Redirect calls to proper CenturyLink organization if required. * Create trouble ticket which summarizes customer repair issue * Follow up and closure of assigned trouble tickets * Train new technician and prepare lessons learned documentation when necessar Basic Requirements: Voice Services Ø Associates degree plus 5 years relevant experience or equivalent combination of education and experience working with customers, networks, communication equipment and/or electronics equipment. Ø Experience working on complex translations troubles and/or maintenance assignments related to network switching equipment to resolve complex trouble tickets. Ø Able to apply SS7, routing, and translations knowledge to resolve trouble reports Ø Knowledge of VoIP architecture and IP routing. Ø Test knowledge of DS0/DS1 circuits Ø Experience with ISDN circuits and troubleshooting practices to include common ISDN troubles Ø Experience working with software and hardware tools to remotely identify and diagnose WAN problems. Ø Has ability to understand and isolate physical layer problems. Ø Knowledge of TCP/IP, routing protocols, and IP addressing Ø Experience with basic commands in Cisco and Juniper routers and/or UNIX commands Ø Understanding of call setup and messaging (MGCP, SIP, H.323) Ø Familiarity with long distance and international dialing and routing Ø Able to work with LEC and/or vendor to resolve trouble issue and escalate when necessary Ø Technical call center operations Ø Experience working off a trouble ticketing work list Transport Services Ø 2+ years of technical experience working with networks and communications equipment in a call center/network operations center environment Ø Detailed understanding of DS0 – OCn level services – analog and digital services Ø SONET, DWDM, Ethernet multiplexing and troubleshooting techniques Ø Nortel, Cisco 15454, Ciena Corestream, ULH, ONI, Tellabs, Alcatel, Tadiran, Fujitsu, Infinera, Alcatel Lucent, Digital Lightwave and T-Berd testing equipment Ø Remote provisioning and troubleshooting experience Ø Excellent communications skills working with multiple customers, organizations and different layers of management Ø Ability to work all shifts in a 24x7 environment Ø Basic knowledge of switch (DMS 250/500) translations Ø Knowledge of TL1 Ø Ability to use PM data for effective trouble shooting and fault isolation Ø MS Office application suite Ø Effective workload management . General Work Competencies / Abilities: Ø Apply excellent customer service skills Ø Able to work independently, meet deadlines, and multitask Ø Must be able to communicate effectively to peers and higher levels of management through verbal and written communication Ø Interface with subject matter experts (Lead Technician), Service, Product, and Project managers, and Tier 3 Technical Support Ø Proactively manages communication and escalations, including engagement with customers, vendors, off-net providers, and CenturyLink field operations (FOPS) Ø Effectively manages customer expectations (status and clear description of activities) Ø Accurate and appropriate trouble ticket documentation/closure in multiple internal systems Ø Provides technical training and guidance to Repair Center Operations technicians. Ø Must possess technical knowledge to assist with complex trouble restoration and have proven ability to direct problem resolution. Ø Performs remote testing and repair activities within CenturyLink network elements Ø Provide Tier 2 technical analysis, isolation, sectionalization and resolution of customer reported troubles Ø Ability to learn and thrive in an ‘on-the-job’ training environment Ø Ability to lead the repair activity with participation from vendors, LECs, FOPs and internal support organizations Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-02-14 01:52:20United StatesCenturyLinkColorado4955BRCOLITTLETON, CO26506521http://find.centurylink.jobs/xml/26506521/jobUSAPALMYRAEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Business Systems Technician Req ID 4841BR Posting Location MO,PALMYRA Business Unit RMG - Southern Region Position Classification Represented Job Description The Business Systems technician sells, installs and maintains all regulated and non-regulated services and equipment offered by CenturyLink. Functions as a critical point of contact for customer in team sales program with business services counterpart and provides consultative advice to customers with technical questions relating to their total communication needs. Specific Business Systems and Plant Tech duties include, but are not limited to: * Install and support phone systems, IP switches, LAN/WAN networks and 911 systems. * Install and maintain residential/business POTS line, HDSL, t-spans, cable splicing, buried and aerial cable support and maintenance including climbing poles. * Test and repair all systems and services using the proper test equipment. * Install and maintain data services and all associated equipment. * Be responsible for all repair and returns of equipment and services maintained. * Conduct professional training and instruction for customers on their new systems and services. * Maintain expert technical proficiency on all services and systems in CenturyTel’s product line, including successful completion of any required technical certification or training. * Design system configurations, software, and hardware for customers. Provide this information to team counterpart for pricing and administration. * Maintain inventory of Key/PBX spare parts, etc. Order equipment, generate material requisitions, repair/return, DESMARS and material received reports as needed. * Monitor competitive activity in assigned area and relay critical information to management and Region Marketing Department for further action. * Actively participate and support all marketing activities. * Conduct effective and courteous communication wth customers and other employees. * Participate in the Sales Take the Lead” program. Assist the Sales Department with quotes and meeting with customers and sales to procure sale of CenturyLink products and services. * Assist other technical personnel in the performance of their duties when requested. * Relate well with customers, employees and other department personnel. * Observe all safety rules and regulations. * Perform assigned work independently. * Assume all other duties as assigned. The position will be based in Palmyra MO. No relocation will be offered for this position. Closing date for the submission of bids is: May 20,2012 . Job Requirements Basic Qualifications: * Associate’s degree in electronics, or the equivalent in training and experience. * Minimum five (5) years’ experience in the following areas or any combination: installation and maintenance of Key and PBX systems as well as telephone electronics and data systems; installation and maintenance of DSL and Internet service; installation and maintenance of access lines; other relevant technical electronics experience or equivalency. * Minimum two (2) years’ experience with personal computers and computer networking applications. * Previous experience operating various maintenance equipment such as multimeters, line test equipment, special circuit test equipment, voltage and ohm meter, side kick test units, and other hand and power tools. * Technical proficiency to perform the specific work requirements of the job in the particular location. * Ability to obtain and maintain certifications for PBX, VoIP, and Key system communications equipment for installation and maintenance and for other required certifications for new and emerging technologies. * Working knowledge of all associated test equipment used to test and repair all systems and services. * Ability to use laptop PC for troubleshooting systems and maintaining customer record files and critical administrative needs. * Ability to meet the public, make sales calls, conduct seminars, and make presentations to customers. * Above average written and oral communication skills. * Ability to travel overnight as necessary for business requirements and training. * Ability to respond to after hour call-outs, be on stand-by, work overtime, shift, weekends, and holidays as required. * Ability to life heavy objects as required. * Ability to safely climb poles and use ladders. * Possession of a valid Missouri driver’s license. Ability to safely operate company vehicles and equipment, and maintain a safe driving record. * Experience selling, bidding, and interacting with customers; and/or excellent performance in sales incentive programs. * Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner. * Ability to distinguish colors on facilities. Must know the telephone industry standard color code. * Ability to maintain an excellent attendance record. Preferred Qualifications: * Current CCNT, A+, Network+, CCNA, Cisco, Avaya or VoIP certifications. * Nortel and Mitel business system certifications. * Contact Center, Call Pilot, SIP Trunking, and IP Peer Networking. * Experience with VoIP, Ethernet, broadband networks, IP fundamentals, fiber optic training, and other new and emerging technologies including Prism * MS Office experience (Word, Excel, PowerPoint, Visio). * Significant experience selling communications equipment and services. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-02-01 23:01:41United StatesCenturyLinkMissouri4841BRMOPALMYRA, MO26253991http://find.centurylink.jobs/xml/26253991/jobUSAMONROEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Lead Accountant Req ID 4857BR Posting Location LA,MONROE Business Unit Finance Position Classification Management Job Description CenturyLink has an exciting opportunity for an Accounting professional with a strong work ethic and a desire to be part of a fast paced, results driven SEC reporting team. The Lead Accountant will asist with the preparation and filing of SEC periodic reports including Form 10-Q and Form 10-K. This position will also prepare SEC disclosure checklists, perform technical accounting research, prepare support packages for external auditors and analyze results, trends and forecasts. Minimum Requirements: * Bachelor's degree or higher in Accounting. * Experience with large to medium public company and/or Big 4 is preferred. * Certified Public Accountant (Preferred). * Borad knowledge of GAAP and SEC rules and regulations. * Excellent written and verbal communication skills. * Strong Word and Excel knowledge used to create, edit and format documents and reports. * Ability to work with minimal supervision. * Certified Public Accountant (Preferred). * Broad knowledge of GAAP and SEC rules and regulations. * Excellent written and verbal communication skills. * Strong Word and Excel knowledge used to create, edit and format documents and reports. * Ability to work with minimal supervision. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-01-31 21:19:01United StatesCenturyLinkLouisiana4857BRLAMONROE, LA26223912http://find.centurylink.jobs/xml/26223912/jobUSASPOKANEEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Acquisition Sales Representative Req ID 4762BR Posting Location WA,SPOKANE Business Unit RMG Business Sales & Care Position Classification Management Job Description In this position, you are responsible for the entire account acquisition process from initial customer prospecting through contract signature (including cold calling, prospecting, proposal generation, contract negotiations, credit approval, etc.) in order to meet and exceed monthly revenue objectives. After contract signature, the Acquisition Sales Rep willseethru the entire implementation. Your primary responsibilities include:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Develop and implement B2B plans for acquiring new accounts that will exceed expectations for revenue growth, account profitability and customer satisfaction by cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned lead list of prospects. ·Manage the sales cycle and forecast to prioritize and engage resources productively. ·Schedule and conduct consultative sales appointments. ·Develop complete understanding of the prospect’s organizational structure, buying influences and key decision makers. ·Work with Sales Engineering to develop creative communication solutions for customers based on needs analysis. ·Make professional client presentations that articulate the value proposition of product/solution/service offerings. ·Quote prices and prepare sales proposals/contracts for orders. ·Effectively communicate with management and provide suggestions for improving volume, market share and price levels. ·Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to medium size accounts. ·Must provide superior customer service on a day to day basis. ·Must be self motivated and self disciplined, and provide prompt follow-up to all customer inquiries. ·Must be able to keep organized, accurate records on daily activities and results. ·Acquire and integrate industry knowledge related to general trends, emerging technologies and competitors. ·Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution. ·Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas. Job Requirements Basic Qualifications<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> ·Minimum of 2 years Business to Business outside sales high tech/telecom sales experience calling on medium-sized accounts ·Demonstrated stable track record of success in Sales ·Experience developing, researching and presenting formal presentations to senior level management and other end users ·Aggressive follow up and closing skills ·Proficiency with MS products (Word, Excel, and PowerPoint) ·Must have own transportation (car) ·A valid Driver’s License and satisfactory driving record Preferred Qualifications ·Bachelors degree ·Demonstrated business management skills with a track record of meeting and exceeding sales goals ·Self-starter with commitment to consistently produce new opportunities ·Ability to manage pipeline of opportunities toward fruition ·Strong negotiation skills and ability to close deals rapidly ·Familiar with local marketplace, companies and community in geography stated above ·Demonstrated success in a changing and high-paced environment ·1+ year Telecommunications direct sales experience Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-01-19 18:53:44United StatesCenturyLinkWashington4762BRWASPOKANE, WA25986121http://find.centurylink.jobs/xml/25986121/job