CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia.

Minimum Requirements:

The Service Desk Analyst should possess:

  • Excellent verbal and written skills in Spanish

  • Excellent verbal, written and analytical skills in English

  • Knowledge or understanding of IT infrastructure

  • Strong interest in IT

  • Good Microsoft Office knowledge

  • Client focused

  • Proven customer service experience

  • Enjoy working in a team environment

  • Have good planning and organization skills

  • Ability to respond to tight deadlines and work under pressure

  • Supportive and committed team player

  • Pro-active and motivated to do a good job for the customer

  • The ability to learn new applications.

Alternate Location: PL-Poznan-Poznan

Requisition #: 133208

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/