CenturyLink Jobshttp://find.centurylink.jobs2012-05-23 07:34:23.990602USAPHOENIXEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title Manager Program/Project Management-Wholesale Req ID 5397BR Posting Location AZ,PHOENIX CO,DENVER KS,OVERLAND PARK MN,MINNEAPOLIS UT,SALT LAKE CITY WA,SEATTLE Business Unit Wholesale Position Classification Management Job Description CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. We have an immediate opening for aManager Program/Project Management-Wholesale. Responsibilities: * Manages the work of subordinate supervisors and/or exempt management employees. * Leads functional area within a Business Unit. * Accountable for results, costs, methods, and staffing of functional area. * Rarely performs the work of subordinates and will have six to eight direct reports. * Establishes and assures adherence to budgets, schedules, work plans and performance requirements. * Manages projects involving department or cross functional teams from initiation through implementation. * Obtains, plans and directs resource schedules as well as project budgets. * Organizes interdepartmental activities ensuring completion of the program/project on schedule and within budget constraints. * Responsible for working cross functionally to ensure team needs are being met and that team is meeting commitments to other departments as well. * Responsible to manage complaints and escalation as needed. * Must have excellent verbal and written skills and proven leadership ability. * Managing work load and resources to keep up with continual influx of projects. * Ensure Project Managers are meeting requirements of the assigned projects/processes within budgetary and scheduling guidelines. * Monitor and assist as needed to ensure timely completion and delivery of all projects. * Work cross departmentally to improve processes and procedures. * Evaluates processes to include: policies,procedures, systems, forms, and reports. Documents processes/projects through standardization, improvement, simplification, discontinuance, or other methods. * Develops, communicates, analyzes and adjusts work resource allocation, and schedules. * Leads project teams consisting of subject matter experts from multiple, diverse areas of the business. * Develops and delivers executive level presentations for both internal and customer communications. * Accountable for team's ability to complete and deliver high quality solutions that meet the customer's specified requirements. Minimum Qualifications: * Proven team leadership qualities including conflict resolution, ability to deal with sensitive employee issues. Coach, Mentor and has the respect of his/her peers. * Bachelor's degree or equivalent work experience. * Negotiation skills. * Demonstrated experience in a process, project, or program management role; demonstrated leadership in assessing process effectiveness, process compliance, and achieving results in terms of cost reduction, efficient operations, and customer satisfaction. * Working knowledge of/experience in CenturyLink customer contact and support organizations; experience in coaching environments and structuring appropriate tactics to generate results, experience with CenturyLink products, processes and systems. * Demonstrated experience and leadership in strategic analysis, root cause analysis, project management, and implementation of large scale projects. * Demonstrated experience working with diverse groups, driving sense of ownership and team as well as working with multiple levels of the organization to effect change quickly. * Demonstrated ability to proactively identify, communicate and resolve problems. * Experience preparing and delivering (up to Executive level) presentations and other forms of communication. * Minimum of eight years telecommunications experience and three years of project management experience. * Project management processes, tools and techniques (MS Project, Excel , MS Word, Power Point). * Working knowledge of CenturyLink contact and support organizations structures, roles and responsibilities. Preferred Qualifications: * Strong working knowledge of CenturyLink Network Engineering and Construction processes and Service Delivery processes preferred. * Working knowledge of the CenturyLink Fiber to the Tower (FTTT) initiative and implementation processes a plus. Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-05-21 20:17:54United StatesCenturyLinkArizona5397BRAZPHOENIX, AZ28836958http://find.centurylink.jobs/xml/28836958/jobUSAPHOENIXEEO Statement CenturyLink is proud to be an Equal Opportunity Employer.  We value diversity and maintain a drug-free workplace.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Title RETAIL SALES ASSOCIATE Req ID 5513BR Posting Location AZ,PHOENIX Business Unit RMG - South Western Region Job Description As a Retail Sales Associate you will be working in a CenturyLink Solutions Center selling products and services to meet the needs of new and established CenturyLink customers. Location: Desert Sky Mall Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time. Salary: Competitive Compensation (base + commission); excellent benefits package including Medical, Dental & Vision, paid time off and 401k Plan with company match Typical Work Hours: Varying shifts Sunday – Saturday (mall hours); some weekends and holidays Job Functions: • Handling customer inquiries as it relates to CenturyLink product offerings, pricing, billing etc. • Meeting established sales objectives by selling CenturyLink products and services • Assisting Retail Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control • Completing operational duties, including paperwork and sales reports as they relate to store opening and closing • Handling customer escalations • Adhering to CenturyLink policies and procedures as they relate to Retail Store employees • Ability to work a flexible schedule, including evenings, weekends, and holidays • Ability to stand in an enclosed area 100% of your shift while assisting customers Basic Qualifications: • HS Diploma or equivalent work experience • One year of retail sales or customer service experience • Strong communication skills • Ability to work in a team environment • Basic knowledge of Microsoft Suites (e.g. – Word and Excel) • Must be able to attend a 2 week new hire training in Denver, CO Preferred Qualifications: • Telecommunications knowledge • Proven success in a commissions sales environment Job Requirements Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.  Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers.  CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.  CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.2012-04-10 08:03:24United StatesCenturyLinkArizona5513BRAZPHOENIX, AZ27780662http://find.centurylink.jobs/xml/27780662/job